With Internet access, the user can perform a lot of operations with a mobile phone: connect and disconnect options, change the tariff plan, register in the bonus system, activate paid daily mailings, install music instead of beeps and other operations. But what to do if the Internet traffic runs out or there is no access to the network in the first place? Then combinations and USSD requests will come to the rescue.
These tools are great for:
- obtaining up-to-date information about the current tariff and available tariff plans;
- control of expenses/funds on the balance sheet;
- activation/deactivation of services or subscriptions;
- to obtain information about the status of connected packages with SMS/calls/Internet access;
- replenish your account without commission from a bank card/MTS Money service/from a current account.
Portal 111
Perhaps one of the most convenient tools for settings. When you enter *111#, you access an interactive menu that is opened/collapsed using the buttons on the keyboard. There are the following sections:
- offer of the day;
- GoodOK (allows you to change boring beeps to your favorite songs);
- account (information about the account status, completed and rejected transactions);
- tariffs (established plan and available for transition);
- entertainment and information block (horoscopes for each day for a specific zodiac sign, funny videos, weather for the next day in the selected region, a catalog of games, current news, business articles);
- convenient communication (opportunities with a zero balance, voice mail, call forwarding, “You’ve been called”, call waiting, option to block advertising SMS or unwanted calls, “MTS Wallet” service).
The functionality is not inferior to your personal account, and the necessary information is found in a few seconds. Access to this service is provided to all subscribers; no payment is required to use the mobile assistant. There are no restrictions on the tariff plan. Even while roaming, this tool will allow you to make transactions and receive balance reports for free.
What is the short number 9875, how to get money back for SMS or subscription
None of us wants to pay twice, and especially no one wants to pay for anything, and especially for a quietly imposed “for nothing.” When using his mobile phone, a person quite reasonably expects that the money spent on communication services will be spent only on what he himself has done:
Legislation changes quickly, and each situation is individual.
Save your time and money - call professional lawyers, fill out the form or contact the online consultant in the lower right corner.
It's fast and effective, 24/7 and free!
The consultation was useful 306
- to his calls
- his SMS,
- its Internet traffic.
The most popular useful USSD commands for MTS
Team | Explanation |
To check the balance, press the combination *100# and then the call button. | The remaining funds will be displayed in the tab that opens or will be sent as a message to your phone. |
The command *111*10# allows you to find out your number. | This will come in handy when you just bought a new SIM card and haven’t had time to learn the number. |
To view the installed tariff plan, dial *111*12# | Information usually comes in the form of SMS. |
To view the remaining packages, enter *100*1# and send a request using the call button. | In 1-2 minutes a message will arrive indicating the available minutes, SMS and megabytes for the subscriber. |
The combination *152*2# is also useful, allowing you to disable all paid services on the number. | — |
To view active options/mailings, dial *111*11# | — |
The *145# command is indispensable when monitoring the debiting of funds from the balance. | You receive a message with the last 5 transactions in your account. |
When you need to get rid of unwanted interlocutors, it will come in handy. To get the option, press *111*442# on your keyboard. | With its help, you do not receive messages/calls from selected subscribers. |
Managing communication services using queries
In order to use mobile communications more efficiently and comfortably, subscribers need to know the basic USSD requests of MTS Belarus. Using simple commands, you can quickly find out your balance, connect/disconnect services, top up your phone number, and much more.
MTS requests are a regular text message and are an alternative to the usual SMS. Their main difference is that they are used by the telecom operator only within its network for service alerts. All commands are similar to each other and, as a rule, look like this:
- “*” - the symbol indicates the beginning of the command;
- Next comes some order of numbers to determine the action;
- "#" is a symbol indicating the end of a command.
Let's look at the most useful commands that subscribers most often have to use.
To manage your account
Team | Explanation |
If you don’t have enough funds to make a call or your balance has gone negative, it will be useful. To activate it, dial *111*31# and indicate the required amount in the line that opens. | Funds are provided by companies on a repayable basis - they are automatically debited from the subscriber’s account after 3 days. You can receive from 10 to 800 rubles (the maximum threshold depends on expenses for the last quarter). Up to 30 rubles no commission is charged; if the amount is higher, you will have to pay for using the service. |
By command *111*32# you can view all payments made, even if you topped up your account online or through e-wallets. | — |
By dialing *111*33#, you can get a report on all charges for the past 30 days. | The subscription fee, data of paid services, and mailings are taken into account. |
If the promised payment is not useful, it can be canceled. To do this, enter *113*0# and wait for confirmation. | — |
To top up your account from a bank card, you must use the command *115# | — |
To connect and disconnect tariffs
On the Smart tariff, the command *100*1# will help the user find out how much money is left in the account. To find out the remaining traffic on Internet services, you need to dial *217# .
- *100*2# — the user will find out the balance if he receives a balance from connecting services for promotions that MTS is giving away;
- *111*936# — connect an additional Internet option. This command is not for the Smart tariff, where options are activated automatically when the balance is over;
- switch to different tariffs: *111*1027# - Smart NonStop tariff, *111*777 # - Ultra tariff. The “Per Second” tariff is activated as follows: *111*881# .
Attention! For each tariff on the MTS website in Russia, a USSD code or SMS command for connection is indicated
Commands for SMS messages
To connect additional SMS messages, the user must type the following requests:
- *111*444*50 (150, 300)# — a package of 50 (150, 300) SMS will be received by the subscriber upon activation of this code;
- *111*2230# — SMS fees will not be deducted from your account. The user will be required to pay 10 rubles daily - subscription fee;
- *111*2133# — unlimited SMS at night;
- *111*2143# - out of 4 SMS, 1 is paid.
To activate/deactivate services
Team | Explanation |
To expand the entire menu for managing Internet services, send a request *111*40# | — |
To disable or resume data transmission, enter *111*401# | — |
Unlimited Internet on a smartphone/tablet is activated by dialing *510#, and disabled by *510*0# | — |
To receive the TURBO button you will need to enter *714# | — |
If you want to use roaming while traveling, then enter *111*22#, and to enable/disable SMS roaming - *111*21# | — |
For sociable subscribers, SMS packages are provided that allow you to spend less money on messages (one “news” costs 50 kopecks). The minimum dialing is activated by the combination *111*251#, the maximum - *111*255# | Packages contain from 50 to 1000 sms. |
When you need it, you don’t need to search for it for a long time in the mobile assistant, just enter *111*235# and press the call button. | — |
If you need peace of mind or are unable to receive an incoming call, the “Call Barring” option will come in handy. Removal and activation of the service is carried out using one number: *111*240# | — |
Short number services
You can check who is calling or sending SMS from short numbers, and find out the cost of SMS and calls to such numbers. You can also find information about connected services by ID* of the content service.
To do this, use the search by short numbers and identifiers*.
*Service ID is a unique 14-digit code that is displayed in the “Number” column in the details. For example, Cost Control
How can I find out what the money was written off for?
You can get information about all debits from your account in the My MTS application in the “Expenses” section or in your Personal Account: select a period and receive a statement online.
How to control write-offs for entertainment services?
To keep costs on entertainment services under control, we recommend opening a separate personal account. It is created specifically to pay for content services that MTS provides with the involvement of content providers. This way you will protect yourself from unexpected debits from your main account. For details, see the Separate personal account section in the Procedure for the provision of content services.
How to find out the cost of sending SMS and MMS to a short number?
Specify a short number in the SMS and send this message to number 2282 (free on your home network, in roaming - according to your tariff).
In the details there is a strange number with the inscription Dostup_k. What it is?
Why is the service needed?
The service blocks paid calls and SMS to short numbers and some subscriptions. This means that if you connect a subscription on a third-party resource*, the ban will work and the subscription will not connect. But if you connect the same subscription on the MTS resource** (for example, in your Personal Account or in the “My MTS” application), the blocking will not work, but the subscription will be activated.
Who is it useful for?
The service is especially useful for parents who can protect their child’s phone from accidental and unwanted connection to paid services. The service would also be appropriate on the phone of an elderly person who is not very friendly with technology and cannot always understand what certain actions on the phone can lead to.
How much does the service cost?
How to connect?
How to disable?
Is it possible to use short numbers from MTS, rescue services or banks if the service is activated?
Many short numbers provide information services for different companies. These include, for example, banks from which you receive messages about events related to your accounts. Short numbers also help the work of charitable foundations, government and commercial structures, simplifying interaction with clients. The operation of such short exception numbers is not affected.
Services: Apple Music, IVI*** subscription option, MTS TV, MTS Music, MTS Library, MTS Games, MTS Fitness, Kaspersky Security for MTS, MTS Radio, MTS Radio+, MTS GOOD'OK
SMS: 333, 900, 999, 0250, 0321, 0530, 0567, 1071, 1093, 1110, 1124, 1200, 1207, 1223, 1255, 1265, 1307, 1315, 1326, 1352, 1414, 1453, 1681, 1922, 1976, 2101, 2134, 2222, 2256, 2307, 2407, 2415, 2424, 2425, 2558, 2590, 2655, 2722, 2888, 2913, 2917, 2929, 3116, 3189, 3210, 3242, 3315, 3316, 3333, 3339, 3888, 3619, 4105, 4108, 4345, 4411, 4447, 4545, 4555, 4556, 4741, 4767, 4935, 5000, 5115, 5248, 5500, 5507, 5541, 5542, 5878, 6162, 6222, 6452, 6470, 6566, 6749, 6990, 6996, 7128, 7195, 7243, 7377, 7392, 7515, 7535, 7545, 7676, 7715, 7722, 7734, 7736, 7740, 7755, 7757, 7760, 7761, 7762, 7763, 7764, 7839, 7878, 8069, 8118, 8385, 8462, 8776, 8860, 8888, 8910, 9000, 9051, 9091, 9092, 9112, 9118, 9119, 9125, 9126, 9333, 9848, 111001, 770256, 770321, 770420, 770527, 770536, 770568, 770575, 771093, 771401, 771524, 771572, 771903-771913, 772200, 772492, 772537, 772544, 772546, 772555, 228200-228299.
Are there other restrictions on using the service?
If you have created a separate personal account for content services for your number, you will not be able to connect. However, the service will be activated automatically if a separate personal account is subject to debt blocking on it. Please note that submitting an application to create a separate personal account entails disconnection on the subscriber number on which such an application was submitted.
* Third-party resource - sites without the MTS domain and other resources that do not belong to the company.
** MTS resources - sites with the MTS domain, numbers, USSD commands, and other resources belonging to MTS.
*** When connecting Options with an IVI subscription, it is automatically disabled.
Source
USSD requests for blocking and settings
Team | Explanation |
Sometimes a situation arises when you urgently need to block a SIM card. For example, when a phone is stolen. This is easy to do - enter *111*15# and press call, after 2-3 minutes a voluntary block will appear on the number. To withdraw, enter *111*16# | — |
Request **62*110110# will allow you to activate, | You will need it to receive data about missed calls when the phone was turned off/in airplane mode |
A short request *303# will send you parameters for setting up your Internet connection. | — |
And if you don’t want strangers to gain access to your Internet assistant, set a password for it. The combination *111*17# is provided for this. |
legislation
Is there any basis for such claims, strictly speaking? After all, at some point the user voluntarily performed some action that ensured his place as a victim in the chain (relative to the short number 9875). This is precisely the position that telecom operators adhere to when a subscriber, outraged by the loss of money, begins to search for the truth.
And this is called the federal law of July 23, 2013 N 229-FZ “On Amendments to the Federal Law “On Communications”.
In it, Article 2 of the Basic Law is supplemented with subclause 34.1, which defines what “content services” are.
The legislator made this definition as general as possible, practically fitting into it everything that is not the actual connection. Those. if the user using the phone and through the telecom operator’s channels receives, quote,
...reference, entertainment and (or) other additionally paid information...", gets the opportunity "... to participate in voting, games, competitions and similar events...,
Then he, the user, receives a content service. And it, in turn, being provided with the participation of third parties, falls under the addition of paragraph 5 of Article 44 of the Federal Law “On Communications”, which prescribes a mechanism for protecting the consumer by:
Legislation changes quickly, and each situation is individual.
Save your time and money - call professional lawyers, fill out the form or contact the online consultant in the lower right corner.
It's fast and effective, 24/7 and free!
The consultation was useful 306
- firstly, the possibility of creating, at his request, a separate account to pay only for content services;
- secondly, the requirement to obtain explicit consent to receive such services;
- thirdly, about comprehensive information, including prices and names of suppliers, about these services before obtaining consent.
additional services
Team | Explanation |
If you need a music player from MTS, you can activate it by dialing *393#, when no longer needed - *393*0# | — |
To assign a personal tone (melody) to a number, you need to enter *922# | — |
When Mobile TV is active, the menu is available via USSD request *800# | — |
You can open the “Tuning” menu with the command *300#. Activate unlimited “Tuning” - *310#, refuse unlimited - *310*0# | — |
MTS phone numbers
- 0890 — the most important phone number to resolve all issues: MTS Support Service;
- +7-495-766-01-66 — MTS support number if you are roaming;
- 0887 — if you have forgotten your phone number, then call and the MTS robot will dictate it to you;
All calls to the above numbers are free for MTS subscribers.
SMS requests
- 2282 - number to check the cost of sending SMS to other short numbers. It's simple: to this free number 2282 you send an SMS with the number in the message to which you want to check the cost of sending. In the response SMS from MTS you will see the current cost.
- 6677 — if you send a message to this number with an MTS test, then in the response message you will receive the address of the nearest MTS office.
Operator number ranges
- All
- By region
- By operator
Total capacity - 1,300,000 numbers
From | Before | Operator and Region |
+7 | +7 | PJSC "Mobile TeleSystems" Penza region |
+7 | +7 | PJSC "Mobile TeleSystems" Nizhny Novgorod region |
+7 | +7 | PJSC "Mobile TeleSystems" Saratov region |
+7 | +7 | PJSC "Mobile TeleSystems" Republic of Mordovia |
+7 | +7 | PJSC "Mobile TeleSystems" Chuvashia |
+7 | +7 | PJSC "Mobile TeleSystems" Republic of Bashkortostan |
Nizhny Novgorod region (300,000 numbers)
From | Before | Operator |
+7 | +7 | PJSC Mobile TeleSystems (300,000 numbers) |
Penza region (300,000 numbers)
From | Before | Operator |
+7 | +7 | PJSC Mobile TeleSystems (300,000 numbers) |
Republic of Bashkortostan (500,000 numbers)
From | Before | Operator |
+7 | +7 | PJSC Mobile TeleSystems (500,000 numbers) |
Republic of Mordovia (100,000 numbers)
From | Before | Operator |
+7 | +7 | PJSC Mobile TeleSystems (100,000 numbers) |
Saratov region (50,000 rooms)
From | Before | Operator |
+7 | +7 | PJSC Mobile TeleSystems (50,000 numbers) |
Chuvashia (50,000 numbers)
From | Before | Operator |
+7 | +7 | PJSC Mobile TeleSystems (50,000 numbers) |
PJSC Mobile TeleSystems (1,300,000 numbers)
From | Before | Region |
+7 | +7 | Nizhny Novgorod region (300,000 numbers) |
+7 | +7 | Penza region (300,000 numbers) |
+7 | +7 | Republic of Bashkortostan (500,000 numbers) |
+7 | +7 | Republic of Mordovia (100,000 numbers) |
+7 | +7 | Saratov region (50,000 rooms) |
+7 | +7 | Chuvashia (50,000 numbers) |