How to find out your SberMobile number: useful commands from your phone

In this article we will tell you how to find out the Sberbank phone number in your city or region. We tried to collect the most up-to-date information reflecting the latest changes in the work of the largest bank in the country. Please note that Sberbank branch addresses and phone numbers are open information that is freely available.

Sberbank hotline menu structure

• 9. English version
• 1. Card blocking/unblocking, card capture by ATM 0. Card blocking/unblocking, card capture by ATM
• 1. Other questions about a bank card
• 2. Questions about other products and services

Possible ways to find out your SberMobile number

After purchasing the starter package, the first thing you need to do is activate the SIM card. First, you should find out what your phone number is. In the future, such information will be required in many cases:

• To replenish your balance.
• To log into your personal account in the mobile application.
• In order to communicate a new number to friends, acquaintances or colleagues.

You can find out your number using various methods. To do this, you can use any of the following:

• Sending a USSD request.
• Familiarization with the documentation that was received when purchasing the starter package.
• Contact support.
• Personal account in a mobile application installed on a smartphone.

Alternatively, you can make a call from it to another phone if you have one on hand. Information about the number will be displayed on the screen. Also, information about it is always present in the documentation received when purchasing a SIM card. The information is specified in the service contract.

Important! Access to your personal account, without knowing the phone number, is available only to Sberbank clients. One of the authorization methods in the mobile application is Sber ID.

You can find out your number, manage your tariff plan and make any financial transactions in the subscriber’s personal account. Login is available through the mobile application. In this case, you can use Sber ID for authorization. This tool will allow you to receive various information about your number, control your accounts, and receive bonuses. Thank you. Here you can find out information about the phone number. You will find the combination of numbers on the main page after logging in.

How to check SIM card balance in POS terminal

If there is no connection with the bank and everything is lost

Do you want to check the SIM card balance in your Ingenico/Verifone POS terminal, but don't know how? Then read on.

If you use a POS terminal that transmits data via a built-in GPRS module, for example Ingenico iWL250, then you probably have had the need to check your SIM card balance. Usually they remember this when payments suddenly stop going through and, most likely, the balance is already negative.

How to link another phone to the card

If the old phone number is lost, the mobile phone was stolen, or the subscriber simply decided to change the cellular operator at his own request, but wants to continue using it, changing the number is not difficult.

Contrary to popular belief, it is impossible to change your number through Sberbank Online. The organization has developed the following methods:

• through the contact center;
• at a terminal or ATM.

Having chosen the first option, simply call the Sberbank phone number indicated above. You will need to confirm your identity and tell us about your desire to change your old number to a new one. When using a terminal and an ATM, you must insert the plastic card, enter the PIN code, and then select the “Mobile Bank” option and change the number.

As a last resort, if no methods work for some reason, you can contact a Sberbank branch. Employees will find out what the problem is and help solve it.

Answers to frequently asked questions

Why do you need to link your mobile phone number to your card?

Thanks to this, you can provide yourself with financial protection and be aware of all transactions that take place on your account. Also, thanks to the attachment, you can make transactions using the mobile banking service.

Is it possible to clarify which phone number is attached to someone else’s card?

No, information is provided only to the account holder. If there is a power of attorney, the information is also not disclosed. The only option is to ask the account owner for the number, which is important when you need to send money this way.

How to link several phones to one card?

According to the bank's rules, a client can attach only one contact for communication. If there are several contacts, then you will need to define one, which will receive all information from the financial institution.

What is a card number

This issue is worth dwelling on in more detail. The number on the card is a set of numbers (16 or 18 characters) that is printed on the front, front part of the card. All signs in the room have their own purpose. For example:

1. First 6 characters. They provide information about the organization or company that issued this card.
2. 9 digits after. They provide information about the type of media, its purpose, as well as the region in which it was released.
3. Last digit. This is the number with which the card can be checked if problems arise with it.

Note! The card number cannot be removed from its surface mechanically.

What to do if your smartphone is stolen?

You can check the number connected to the card through online banking. To do this you need to do the following.

Today, almost everyone has one or more plastic cards. This is a solution that allows you to avoid queues at collection points, as well as other relics of the past. In this material we will tell you how to find out which number your Sberbank card is linked to, and why such a link is needed. This question is especially relevant for people who constantly change numbers or have SIM cards from several operators.

In response, you will receive an SMS with information about all cards linked to the number. This way you will understand which card is connected to this phone.

If you have not used the card for a long time, the operator may block it and reissue it. The new owner will receive information about your transactions and will be able to receive your money. Here are some tips:

Now let's talk about how to find out the specific phone number of a Sberbank branch. First of all, the Internet will help us in our search.

In this article we will tell you how to find out the Sberbank phone number in your city or region. We tried to collect the most up-to-date information reflecting the latest changes in the work of the largest bank in the country. Please note that Sberbank branch addresses and phone numbers are open information that is freely available.

Main Sberbank phone numbers that are best to remember

Sberbank is the largest bank in Russia and one of the largest banks in the world. As of 2021, the bank had 14,500 thousand branches and branches throughout the country. It has tens of millions of customers, it is safe to say that hundreds of thousands of people try to call the bank every day to solve their problems. The bank's work is organized in such a way that all information is provided to the client by operators of a centralized technical support service (hotline). We recommend that you remember the phone numbers below - just write them down on a card or enter them into the memory of your mobile phone. Believe me, if you are a bank client, this will definitely not be superfluous.

• 8-800-555-55-50 - the main contact number for Sberbank technical support, hotline, free call from any phone in the Russian Federation.
• +7-495-500-55-50 - phone number by which you can call Sberbank while abroad (paid, according to the tariffs of the country of location).
• 8-800200-37-47 is a toll-free phone number for calls from Russia that you should call for all questions regarding credit cards.
• +7-495-788-92-72, +7-495-500-00-05 - additional telephone numbers for questions related to credit cards.
• +7-495-544-45-45, +7-495-788-92-77 - numbers to call if you lose your card or if you encounter fraudulent activity.
• 900 is a short number for SMS and mobile phones.

We strongly recommend that you save these Sberbank phone numbers. This is especially true for the number 8-800-555-55-50; it is best to simply memorize and remember it. This is a hotline number that operates throughout the country. The hotline operators on the other end must provide all possible information to the calling customers. The average waiting time for a response during business hours on weekdays is about 5 minutes, and this time is constantly decreasing, according to tests by independent organizations.

Federal Bank Secrecy Act

Control over the protection of client data is carried out using Federal Law No. 395-1. It limits the operation of information services and does not allow banks to send:

• account numbers;
• payment details;
• phone numbers;
• passport details;
• information about account status, etc.

This means that third parties (except for officials) will not be able to contact information services or directly to the bank to obtain data about the bank card user. This law has been in force for several years and no amendments are expected in 2021.

What is a current and personal account?

A personal or current account is a 20-digit account number of an individual. Money from the account can be spent and transferred only for personal purposes. It is not suitable for commercial activities. You can also receive salaries, pay utility checks or loans into the account. Opening such a bank account is free of charge. To receive an account, you must have any document confirming your identity with you. The best thing is a passport. But a military ID card or a migration card for non-residents of the Russian Federation will also work. You can link a debit card to your personal account for more convenient payments.

The current account is suitable for individual entrepreneurs and legal entities for doing business. It can also be opened by an individual, if they are notaries or lawyers. This account also consists of 20 digits. The package of documents for obtaining an account is larger than in the case of a personal account - an extract from the Unified State Register of Legal Entities (IP), a certificate with samples of signatures and seals, etc.

Business card VTB Bank, Person. No. 1000

Discount up to 20%

for the card balance

Apply for a card

An individual needs a personal card account to receive money through payment orders. For example, accountants will require such information when transferring funds under a contract. Just the card number will not work. Entrepreneurs, insurance companies, and pension funds can also request a personal card account when making money transfers.

Via ATM

You can change the phone number linked to your card through an ATM in the Sberbank network:

• Insert the card into the receiver.
• Enter your PIN code for identification.
• Click the All Operations button.
• Go to the “Information and Services” section.
• Expand the “SMS Banking” tab.
• Click on the “Change number” button.

Another way to change the number at an ATM is by disconnecting the current number. For this:

• Insert the card into the receiver.
• Enter your PIN.
• Click the All Operations button.
• Go to the “Information and Services” section.
• Expand the “SMS Banking” tab.
• Select "Disable" from the menu.
• Specify which options you want to disable.
• Enter your current phone number and click Next.
• Click on the “Disconnect” button.
• Take the transaction receipt and keep it until you receive the SMS confirmation.

After completing the operation, you will be able to connect your mobile bank to the new number. To do this, in the “Information and Services” section you need to select the “Connect mobile bank” item, indicate a new phone number and click the “Next” button.

SberBank, Lit. No. 1481

SberCard Cashback

SberBank, Lit. No. 1481

Apply for a card

Connecting a new number may take several days to complete the data verification. If there is any doubt about the legality of the action, changing the data will be refused. In this case, you will need to contact the Bank office and change your number with the help of a consultant.

How to find out your SberMobile number using short commands

The USSD option is used by almost all mobile operators. This method is the most efficient and allows you to obtain the necessary information even without access to the Internet or visiting the office. With a short command you can get the information you need:

1. Dial *200# on your phone.
2. Click the "call" button.
3. Wait for a response message containing your phone number.

Knowing such requests makes it easier to use the number and control expenses. There are several useful combinations that may also be useful to you:

• *203# will help you find out what tariff plan you have.
• The combination *100# will tell you how much money is left on your balance.
• The *101# request is indispensable for monitoring the remaining Internet traffic.

In all cases, the response to your request will be a message from the operator. It will contain the information you requested.