How to activate an additional package of minutes on Tele2

Unlimited Internet on Tele2

Tele2 does not offer completely unlimited tariffs. If you look at the line of Internet tariffs in Moscow and the region, you will see the following offers:

• 50 GB for 999 rub. + unlimited at night - *155*701#.
• 20 GB for 699 rub. + unlimited at night - *155*691#.
• 15 GB for 499 rub. (only for tablets) - *155*671#.
• 7 GB for 299 rub. — *155*681#.

The services are compatible with all tariffs, except those whose subscription fee includes an Internet traffic package. When the main package is used up, 5 additional packages of 1 GB each are activated sequentially. The cost of each additional traffic package is 100 rubles.

Internet for tablet for 499 rub. provides access to the social networks VKontakte, Odnoklassniki and Facebook without spending traffic when using the built-in browser or official applications. In addition, the subscription fee includes access to 50 TV channels and 20 thousand films in the Tele2 application, where Internet traffic is free in Russia, with the exception of Crimea and Norilsk.

The user must remember about the service called “social networks”:

• Traffic from the main Internet package is not consumed if the subscriber uses Youtube, Vkontakte, WhatsApp, Viber, Telegram, Instagram, FaceBook, Odnoklassniki, Twitch, TikTok.;
• Unlimited is available after debiting a fixed payment;
• Unlimited is valid until December 30, 2019;
• The service can only be used in the territory of the Republic of Kazakhstan;
• The service is available only for this tariff and the “Change everything for 2590” plan.

If violations of the conditions are detected, the operator has the right to transfer the client to another tariff.

Possible methods

What to do when the minute package is exhausted, the available options for purchasing additional units and methods for activating the subscription will tell you. It is better to add a package of minutes to a Tele2 number in advance, before the end of the reporting period, otherwise the client will not have time to use the provided volume, because balances on not all tariff plans are carried over to the next month. If you do not order an additional package, calls will be charged per minute, which will increase the user’s monthly expenses.

You can take minutes through Tele2 services, during a personal visit to the office, with the help of hotline employees, or through an SMS request from a mobile device.

Short command

To quickly add a new package, the command *155*24*1# is provided. It activates 50 minutes for 50 rubles. The service is not available for all tariff plans. You can easily find out about the possibility of connection in your profile on the official portal of the provider in the “Other prices” item in the description of the current tariff. Disabling a subscription is done through the combination *155*24*1*0# .

Personal account or My Tele2 application

An active profile in a virtual account or in a web application will allow you not only to find out how much traffic, SMS and minutes are left on the tariff, but also to increase each position. It is convenient to update limits through the provider’s services because the portals work online. Instructions:

1. Go to your profile.
2. Select the “Tariffs and Services” section.
3. Click on the “Add” position opposite the “Minutes” position.

Adding minutes is not allowed on all tariffs. Tariffs “My Online”, “Classic”, “My Online Plus”, “My Conversation” and “My Online Ultra” will allow you to purchase additional limits, but this is not possible on “My Tele2” products. This is due to the fact that the tariff is intended for access to the network.

Call the contact center or visit a service point

Customer support operators will help you connect an additional package of minutes, remove it, check the availability of other subscriptions, or get information about the status of limits on your tariff plan. A person needs to visit any sales office in his city or call the hotline at 611. When calling, you need to have your passport with you in order to provide personal data to a Tele2 employee. With reliable information, the client confirms that he is the owner of the SIM card.

Transfer and check of balances

Limit extensions often result in balances remaining on the tariff balance at the end of the month. The transfer promotion is available to all users of the “My Tele2” lines. It is activated automatically along with the tariffication, but is valid only in case of timely paid fees.

The transfer of balances is carried out automatically and in the new month minutes from the previous period are spent first, and then from the main package. In order not to miss the write-off date, you should find out the exact number using the combination *105#. The message will indicate the account balance and the time when the next payment will be debited. Periodic checks will allow you to replenish your personal account on time.

Before extending your communication on your Tele2 number, you should check your balances via the USSD command *107# or *155*0#.

To turn off additional minutes on Tele2, just send an SMS request *155*24*1*0#. To activate a package of 50 units, enter the command *155*24*1#. You can order the service from any mobile device if you have a valid SIM card. The procedure does not require Internet access, and unused balances can be transferred to a future period.

Reconnection of tariff to Tele2

As a rule, calls are made free of charge, and voice menus make it easy to select the desired action and activate it. What services can be used to reconnect:

Automatic USSD codes: users who understand methods of managing a tariff plan using code requests are recommended to use the following commands:

It is quite possible to carry out such a task. Moreover, the user can independently change his own tariff using simple tools.

Note! If you have previously used tariff plans that are currently archived, then, unfortunately, you will not be able to reconnect. But it is possible to choose something suitable from the operator’s new offers.

Why don’t they tell you when you connect that there is a subscription fee? They didn’t tell me anything, as a result, I hardly called anyone for a month, but they charged almost 150 rubles! You're completely out there. Is Tele-2’s new policy a hoax? This didn't happen before. Are you even talking about this! Tele-2 used to be more honest, but now it plays on trust. Thank you, you disappointed me

How to change the date the Tele2 subscription fee is charged

Subscribers can change the volume of minutes and GB packages included in the tariff plan. How to find out the date when the Tele2 subscription fee was charged

Service name

connected for an additional fee, to disable the service dial *155*330#

If the balance of the subscriber's personal account is equal to or below zero for 180 (one hundred and eighty) consecutive calendar days, the contract for the provision of communication services is considered terminated at the initiative of the subscriber.

“Eternal minutes and gigabytes” from Tele2: detailed description

• The option allows subscribers to transfer unused call minutes and Internet traffic to subsequent periods without any restrictions. For example, if you don’t spend 100 minutes every month, after 3 years there will be +3600 minutes to the package of calls in the tariff.
• Unused SMS messages are not carried over to subsequent periods.
• The option is free, there is no subscription fee.
• The service is available only on the following tariffs: “My Conversation”, “My Online”, “My Online+” and “Everywhere Online”.
• The subscriber does not need to activate the service independently; the option is automatically activated when connecting to the tariff plan.
• Balances do not expire only if the monthly subscription fee is paid in full on time. For two years they paid on time, and then they forgot to top up the account and pay the subscription fee - everything went up in flames. Everything acquired through back-breaking labor: three tape recorders, three foreign movie cameras, three domestic cigarette cases, a suede jacket... Three jackets...
• When changing the tariff, the balances will be burned. Even if you change to a tariff where this option is also available.
• Remaining balances cannot be sold through the Tele2 Exchange.
• You can check your Tele2 tariff with the command *107# , and the deadline for paying the subscription fee with the command *105# .
• For those who forget to pay on time, you can activate the “Balance Insurance” option (see description below).

"Insurance of balances" from Tele2

• The “Balance Insurance” option allows you to receive an additional “bonus” day for paying the subscription fee and prevent all previously accumulated balances from being written off.
• Connection is free, subscription fee is 15 ₽ per month.
• The option must be activated BEFORE the monthly payment is missed. The connection after missing a payment cannot be protected.
• You can enable or disable “Remaining Insurance” in the subscriber’s personal account on the Tele2 website or in the smartphone application.
• USSD - command for connection *155*571# , for disconnection - *155*572# , you can check the status of the service by requesting *155*570# .

Roaming in Russia and abroad

USSD command Tariff plan is an advantageous offer for active lovers of voice communication and mobile Internet. After connecting, the consumer receives a fixed set of free minutes and traffic. Let's look at the features and detailed description of the contract: Each tariff can be activated online. In this case, the system will immediately take into account the current plan, the state of the balance, the presence of debts and give recommendations regarding reconnection. The mobile application, developed for Android and iOS, works similarly to a personal account, the only thing is that its interface is adapted for compact screens and a touch function.

How to Update a Package on Tele2 Ahead of Time My Online

If the proposed tariff plan limits are not enough, then you can independently configure packages and change their sizes. The procedure is performed as follows:

Tariff cost per month (read more...)

1. In your Tele2 subscriber’s personal account, click on the name of the contract and set the required volumes.
2. Call technical support number 611 .
3. Use the USSD combination. Using the device’s built-in keyboard, enter the code *630*required number of minutes*amount of traffic# .

How to switch and use a favorable tariff; My online

1. Two free applications are available: “Sound”, “Tele2 TV”.
2. Unlimited communication via Viber, Whatsapp, social networks Instagram, Tam Tam.

Mobile Internet

Subscription fee

1. Call to CIS countries - 30 rubles.
2. European countries - 49 rubles.
3. Rest of the world - 69 rubles. per min.
   • How to Update Packages on Tele2 Before Time | How to Update Package Tele2 Before Time | How to Update Tariff Tele2 Before Time

   negotiations

The offer is suitable for lovers of the Internet and voice communication; there are also several main advantages of the tariff:

How to connect and reconnect

• *122*51# – command to activate the “Change everything” tariff
• *121*0# – command for early reconnection of a tariff plan
• *123*1*3# – command to check plan expiration date, SMS balance, MB and number of minutes
• *121# – combination to check the tariff

The first change of tariff plan on a number is free of charge, the price of all subsequent ones will be 99 tenge.

You can reconnect to the same tariff plan without restrictions - no fees are charged.

Connection duration is up to 60 minutes.

To write off the amount when reconnecting your tariff plan early, you must dial the above command: *121*0#

Switching commands from the phone

The official Tele2 website contains a catalog of current TPs. Commands are published here that allow you to switch to another tariff without accounts and applications.

Here is a list of commands for current TPs:

• “My Tele2” – dial *630*1#.
• “My conversation” – send the USSD command *630*200*2#.
• “My online” – dial *630*500*15#.
• “My online+” – send the command *630*800*30#.
• “Classic” – connects via *630*8#.

TP “Internet for devices” is connected exclusively for personal accounts. The presented USSD commands are valid for Moscow and Moscow Region. They may differ in other regions.