The cellular communications company Tele2 has released a new service in which subscribers are able to exchange unused minutes from the standard quota for traffic in accordance with the established rate. The option allows the consumer to remain online even after completing the provided package. The transfer procedure is carried out instantly; the subscriber only needs to know how to exchange minutes for gigabytes on Tele2 and transfer using any available method - in a personal account, a mobile application or using a USSD service. In this case, you should take into account the restrictions of the provider.
Terms of service on Tele2
If you unexpectedly run out of your standard Internet traffic quota, exchange the extra free minutes included in the package for additional gigabytes. Let's look at why the option is popular:
- if the traffic is completely consumed, it is not necessary to activate additional options for extending access at an additional cost - the procedure is free of charge, regardless of the number of gigabytes transferred;
- the user will not have to wait for the start of another billing period for the main package to be updated in volume.
The operator's offer appeared relatively recently and remains unique in relation to other providers. Before use, it is recommended that you familiarize yourself with the main restrictions and conditions of provision:
- The function is active only on certain tariff plans of the provider.
- The service is supplied in the starter kit along with the contract; it does not have to be activated separately on the phone number.
- There is no subscription fee for using the offer, regardless of the subscriber’s region of residence.
- You can change services only if the funds are completely written off for the new billing period of the tariff plan. If you have a debt or your SIM card is blocked, you cannot change the volumes.
- The service does not provide for the return of spent minutes. The user will not be able to reverse transfer Internet traffic.
- The GB volume received by the user is valid only until the next billing period. After updating the main Internet kit, the additional volume is automatically burned out.
- If you connect to another tariff on your phone, the remaining gigabytes received as a result of converting minutes are lost by default.
You can submit an exchange request even if you have a basic traffic quota.
Helpful tips: if exchange is not available
If you cannot use the exchange, you can do the following to receive traffic:
1. No access to function (cannot be activated):
Replace through the Tele2 Market service (https://msk.tele2.ru/stock-exchange): sell excess minutes on the exchange → use the funds received to buy GB from other subscribers (lots on the same page).
2. Function available, no minutes:
Order an additional package for voice communication from the operator using the command *155*24*1#. And exchange it for traffic in your personal account or through a USSD request.
What minutes can be converted to gigabytes?
Before changing minutes to gigabytes on Tele 2, you should take into account that according to the terms of the option, the user can only convert the following types of minutes into traffic:
- Standard kit units provided under an existing contract.
- Minutes that were transferred from the previous billing date.
- Units received after changing the terms of the contract according to the “Customize the tariff for yourself” offer.
Sets connected using additional renewal services are not subject to conversion.
New Tele2 subscribers can now transfer remaining services
The “Transfer of Balances” service allows you not to lose minutes and gigabytes purchased by subscribers as part of your tariff at the end of the month, but to transfer them to the next period. Moreover, in the new month they are spent first. Now Tele2 offers to use this opportunity not only to its customers, but also to subscribers of other operators when switching to Tele2.
The offer is free and available when connecting to Tele2 or switching via MNP to the tariffs of the “My Tele2” line. To use the service, the subscriber confirms the availability of balances. Then he can transfer minutes and gigabytes that he did not have time to spend on a tariff with any other operator.
Tele2 launched in January 2021 simultaneously with the transition to a new communication platform “Other Rules”.
— We began to implement the “Other Rules” strategy with the launch of a revolutionary product for the market. It was with the transfer of balances that Tele2 began to gain a reputation as a trendsetter in the mobile communications market. Over the course of two years, the service has proven its popularity: it is now used by a third of all the operator’s clients, and it has become a symbol of “different rules.” We are expanding the audience of the service and offer it to subscribers of other operators when connecting to Tele2. They will be able to switch to our network, retaining the remains of their previous package tariffs. The service is free and unique for the telecom market - with it, new customers will be able to evaluate Tele2’s innovative approaches from the very first days,” said Oleg Reshetin, director for strategic development of the Tele2 product portfolio.
— In the advertising campaign we use the image of firefighters. This became symbolic for us, since it was this image that was used two years ago when we started with the new “Other Rules” platform and launched . Since then, the heroes in the Tele2 team have changed, they have found themselves in different situations, but the main thing has remained unchanged - Tele2 always protects the rights of subscribers and offers an alternative to established rules. Therefore, in the new campaign there is no nostalgia and mothball images - the new firefighters have “extended their range of action” and are now saving the remaining gigabytes of subscribers that are transferred to us from other operators from burning,” said Tele2 Marketing Director Inna Pokhodnya.
Availability and duration
After completing the transfer procedure, the received gigabytes have a limited validity period. With the onset of a new service period, the converted traffic is automatically burned, regardless of the connection date.
Exchange is carried out at a special rate:
| Package of minutes | Number of megabytes |
| 1 | 10,24 |
| 10 | 102,4 |
| 100 | 1000 |
Using a short command
The Tele2 client can convert minutes to gigabytes using a short command. The operation takes a minimum of time and requires:
- dial the code *155*62* on your cell phone, and then enter the number of minutes for exchange;
- click on the call button to send a request;
- an SMS notification will be sent to your mobile phone.
The procedure takes a minimum of free time. This method has several advantages, the main ones being simplicity and minimal time spent. In addition, the client will not need access to the Internet. But to use this option, you need to know the command. Therefore, it is easier for some subscribers to go to their personal account.
How to exchange minutes for traffic on Tele2
The user can independently exchange minutes for GB. The procedure is free of charge, regardless of the method chosen.
USSD commands
The simplest method is to turn min. in GB is a set of encoded USSD commands. The provider has implemented the following combinations of numbers for the exchange:
| Function name | How to exchange min. per GB on Tele 2 |
| Activating the transfer of minutes | *155*62*number of minutes# |
| Checking the available number of units for exchange | *155*77# |
| History of successful transactions from a phone number | *155*64# |
A few seconds after submitting your application, you will receive a notification with the requested information.
Personal Area
If you have access to the Internet, use your personal Tele2 user account. The online service is open only to subscribers of the provider. It allows you to set up a tariff plan and additional options for your number, control your balance, and receive up-to-date information about the number of available package balances. To convert minutes and gigabytes, you will need the following:
- Open the official website of the operator on the Internet.
- Log in to your account by clicking on the corresponding section of the top panel of the workspace.
- Enter your phone number and password in the system authorization menu.
- Find the balance management tab, click on the package of remaining minutes.
- Click on the gigabyte conversion service.
- Write down the exact number of minutes you plan to convert into traffic.
- Confirm the procedure.
Mobile application "My Tele2"
The official utility is an analogue of a personal account with similar functionality. It can be downloaded from Google Pay for Android owners and from the AppStore for iOS owners. To transfer volumes, follow the instructions:
- Install and launch the mobile application on your smartphone.
- Please authenticate your user after enabling.
- Click on the name of the tariff plan in the main menu of the online service.
- Find the rest of your free minutes bundle. A button should appear next to it that allows you to convert to gigabytes.
- Agree to the conversion. Wait for the operator to notify you.
Underwater rocks
If you have any questions, please let us know Ask a Question
Since the tariff offer is quite new, users are interested in searching and studying the pitfalls. The following nuances can be highlighted here:
- only 4 tariffs from the entire line can use the conversion;
- It’s worth first calculating the required balance of minutes, traffic or messages. Excess may result in additional financial write-offs;
- the action is performed completely free of charge;
- all exchange processes are recorded and can be viewed at any time;
- The parameters need to be reconfigured every month.
Additional points
It should be taken into account that the function works throughout the Russian Federation, except for the Republic of Crimea and Sevastopol, where special cellular tariff rules apply. When paying the subscription fee in installments, the service will become available only after the full amount for the contract has been paid.
If you have questions about service or traffic transfer, contact Tele2 employees for support by calling the hotline 611 or personally visit the nearest post office in the city.
On what tariffs is the function available?
The offer is open to use by only a portion of the operator's consumers. The service is provided in the starter kit with tariff plans of the “My Tele2” line, these include “My Online”, “My Conversation”, “My Online Plus”, as well as on the “Black” contract. More detailed information about compatibility can be obtained from company representatives.
The minutes exchange service will allow you to remain an active Internet user even after the main tariff limit has expired. The main advantage of the service is its accessibility, since the operator does not charge the consumer for conversion.
About
The offer is available to subscribers connected to tariff plans of the popular “My Tele2” line. The reason for the emergence of such a service is quite clear, because every year the consumption of Internet traffic is growing inexorably, mobile gadgets are getting smarter, improving and require almost unlimited amounts of Internet. If we consider the mobile communications market and study the demand for certain tariffs, it becomes obvious that minutes of voice communication are spent by subscribers much less than gigabytes from connected packages.
In this case, you do not need to wait for the start of the next billing period; the service will be turned on immediately after your request. This is one of the main advantages of the new offer - when the gigabytes in the package are exhausted, there are plenty of minutes, and the month is not yet over, it’s time to make a profitable exchange.
What minutes can be changed?
- minutes of communication from the basic package of services established for the tariff;
- remaining minutes that were not burned in the previous month;
- additional minutes connected using the special “Tariff Setting” option.
