Tele2 has been providing cellular services in most countries since 1993. A new operator appeared on the Russian market only in 2001. For more than 15 years of operation in Russia, Tele2 has gained great popularity thanks to a wide range of profitable tariff plans. However, many users do not know how to select and configure the most profitable mobile communication tariff.
When should you change your tariff?
The tariff plan directly depends on the duration of calls, the use of mobile Internet traffic and calls abroad. The cheapest tariff in all regions is “Black”, especially for calls and rare Internet use. The “Infinitely Black” plan provides unlimited traffic, 200 SMS and 200 minutes to Tele2 numbers in Russia. There are also individual programs for each region; detailed information about them is on the operator’s website.
Before you decide on a favorable fee for services, you need to find out your current tariff plan. You can do this in two ways:
- Through your personal account. Enter the address my.tele2.ru in the search bar of your browser. Log in to your account using your phone number or social network page. The “Tariff and Services” tab displays the name of the current cellular subscription;
- Using the system command. Dial *107# and press the call button. In a few seconds you will receive an SMS message with the name and parameters of the current tariff plan.
Price notification is completely free.
According to the operator's policy, prices for tariff plans differ in each region of Russia. This is due to local characteristics of mobile network service and the solvency of customers. For example, the most expensive “Super Black” tariff will cost a resident of Moscow or the Moscow region almost 1,200 rubles. The same services in St. Petersburg and the Leningrad region cost half as much.
Affordable rates and nuances of the procedure
To figure out how to switch to another tariff on Tele2, how much it can cost and why some products are closed for switching, you should study an overview of the nuances and features of the procedure. Changing the tariff plan is not always possible. If a person has chosen an offer that is in the archive, then it will not be possible to connect it. Basic moments:
- You can change the tariff remotely by phone or by visiting communication offices in person. The independent option is carried out via SMS, virtual account or Tele2 mobile web application.
- To change the tariff, an autoinformer is used. By dialing number 630, the subscriber will have access to the voice menu, where, following the instructions, it is easy to transfer your phone to a new product.
- You are allowed to change your tariff once a month free of charge. It is not prohibited to carry out the transition two or more times during the reporting period, but the provider will require additional payment. The cost depends on the type of tariff.
Current Tele2 offers:
| Name | Internet (GB) | minutes | SMS | Cost, rub. |
| "My Conversation" | 5 | 200 | — | 230 |
| "My online" | 20 | 300 | — | 300 |
| "My online plus" | 30 | 500 | — | 400 |
| "My Tele2" | 7 | unlimited | — | 7 rub./day |
| "Unlimited" | unlimited | 500 | 500 | 600 |
| "Premium" | unlimited | 2000 | 500 | 1500 |
Tele2 offers unlimited communication within the network in the home region on almost all products, as well as the use of Internet traffic on popular sites without restrictions.
Methods for changing the tariff
If you are not satisfied with the current monthly subscription fee, you can always change your tariff plan. For the convenience of users, there are five main ways to switch to other prices.
USSD command or phone call
The most convenient way is if you have a mobile phone at hand. Tariff plan changes occur after a special service request. Each service corresponds to a specific code:
- “Black” - *630*1#;
- “Very black” - *630*2#;
- “The Blackest” - *630*3#;
- “Orange” - *630*8#;
- “Green” - *630*11#.
After dialing the code, you need to press the call button. Activation of a new tariff plan is possible only if there are funds sufficient to pay for one month of the service.
More information about service teams for local tariff plans can be found in the user’s Personal Account or by calling the technical support number.
You can find out the current tariff and immediately change it through the answering machine number 630. By calling it, you will receive detailed information and instructions for the subsequent change of the subscription fee.
Personal Area
To change the tariff it is not necessary to use a mobile phone. All details about the client’s expenses and subscription fees are on the Tele2 account website – my.tele2.ru. To enter your personal account, all you need is a phone number or a page on a social network.
All available services are located in the “Change tariff” account menu. Select the most suitable one and confirm the transition.
Each tariff plan comes with certain paid services. To save money, you can disable them directly on the site.
Help Center
If you find it difficult to decide on the right service, call the help center - 611. Once connected, you will be greeted by a call center employee. To identify the client, you must provide your passport information over the phone. They will help you choose and connect the optimal tariff plan.
The main disadvantage of this method is the congestion of the lines during peak hours. Sometimes the wait time for a free support agent reaches ten minutes.
Tele2 office
Go to your nearest customer support center. You can find the office location on the operator’s website or on a map on the Internet. Services for changing the tariff plan are provided only after presentation of passport data. In this case, the phone number must be registered on the owner’s passport.
You can change the tariff at the operator's office.
The service fee changes after the application is written. A center employee will process the application and independently make the transition to the new tariff. Here you can also find out about new Tele2 promotions and discounts.
Contact support
To change the Tele2 tariff, you need to dial the short number 611 from your personal phone and wait for the operator to respond. The command is available only to operator subscribers. During the procedure you will need to provide:
- subscriber's passport details;
- pass Tele2 client verification;
- indicate the code word.
If the verification is successful, the transition will be completed within 5-10 minutes. To avoid wasting time, it is recommended to prepare documents in advance. If client verification is unsuccessful, the tariff will not change.
Due to various technical errors, it may happen that changing the plan using the methods described above will not happen. In this case, the subscriber can turn to representatives for help. But before doing this, you need to check whether the tariff plan change is actually being carried out. It often happens that subscribers try to change the package to a similar one. You can find out which tariff is currently in use by dialing the short number 07#. If the transition is carried out correctly, but the change does not occur, you need to contact Tele2 representatives.
The most common methods:
- in the messenger (using the Viber application);
- ask for help from an online consultant (the feedback service is available on the operator’s website);
- send an e-mail to support.
You can communicate with the operator’s manager online from your account. You can also use the short number 630 from your phone. This is a telephone customer service. But if you don’t want to test the suitability of all of the listed methods for changing the Tele2 tariff, you should immediately contact technical support or a mobile phone store.
How to change modem tariff
Several years ago, the company first began introducing 3G and 4G networks for its subscribers. To increase the speed of the Internet connection, USB modems are offered. Inside the modem there is an operator SIM card on which you need to change the tariff plan. How to do it?
The first method is to remove the card, insert it into your smartphone and change the tariff. However, this method is not very convenient; the card or modem can even be damaged in the process. It is much easier to use the Internet or the modem itself for this.
In the first case, the tariff is changed in the Personal Account of the SIM card. In the second, you will have to use the modem control program that comes with the device. Enter the required USSD command directly on your computer and dial the number.
What numbers can you call?
Is it possible to distribute Internet on the tariff my unlimited Tele2
If you can’t get through from the standard number 630, you can use a number of other numbers, which are presented below:
- 611. Information and consulting service number. Only the person who uses it can call it.
- 84959797611. Another number that you can call from any device, including your home phone. This is available to Tele2 subscribers living in the capital or the Moscow region.
- 88129890022. By analogy with the previous option, you can make a call not only from a mobile phone, but also from a landline phone. Only subscribers in St. Petersburg and the region have access to the number.
- 88005550611. Universal number, available for calls from all phones throughout the Russian Federation.
Transition cost
The first change of tariff plan is always free. The subscriber is charged only for a full month of using the service. If more than 30 days have passed since the last transition, the cost of the change will be approximately 40 rubles. Individual pricing limits apply for each region of Russia; please check the total payment amount at your local customer support center. By accepting the terms of changing the tariff plan, the user agrees to the debiting of the specified funds from his own account.
There are also restrictions on the conditions for using a mobile number. If no calls have been made from it within 120 days, funds are debited from the account - 3 rubles for each week of inactivity. After 180 days, the contract between the operator and the client is automatically terminated. However, a lost number can be restored at the local branch of the company. To do this, you will need the user's passport data.
Switching to a modem or tablet
You can switch the tariff on a Tele2 SIM card on a modem and tablet in different ways. If the client uses a tablet computer, then he will need access to the My Tele2 application. First you need to download and install it, and then log in. Here you can not only install a new offer, but also find out the cost of the current TP. The client can also contact a technical support operator or switch to a new package at the company’s office.
If you are using a modem, then it is not necessary to remove the SIM card from it and insert it into your mobile phone. There are other ways to cancel the TP and connect to a new one:
- install a special program on your computer, it works as a personal account;
- go to the official website of the operator, log in and change the package.
All these methods allow you to make the transition quickly and free of charge.
Options for changing the region of a cell number
Since it is impossible to change the region using your phone number, you can try to find other options that allow you to comfortably, and most importantly, profitably use it in another region. After all, the cost of calls is not the only problem faced by those who need to change the region of their cell phone.
Maintaining the previous number when using communications in another region means, first of all, preserving contacts. However, for those who will call a number in another region, the issue of price is also relevant. When changing the region, the cost of calls also changes, unless the terms of the tariff used provide a single price for calls within Russia. Therefore, the issue of informing the subscriber about making a call, not to a home network number, but to a long-distance one, remains important. The same goes for new contacts.
However, even if the tariffs did not differ by region, as, for example, with Yota, then changing the region without changing its code will still not work. Therefore, one of the options for the most comfortable move to another city may be to change your number.
You can contact your operator with a request to find you a similar number, but in a different code, but this option has certain disadvantages. The operator may simply not have a similar number in the desired region, and if it does, its price may be high.
A better option is to purchase a new number through dealers
And here it is important not to make a mistake in choosing a company. You should choose the one that cooperates not only with your operator, but with the maximum number of them
So, if you need to change the region to MTS, Beeline, Megafon, Tele2 and Yota, then there is only one option - buy a new SIM card with a new number. Changing an operator today is not a problem, and it can be done quite quickly. The main thing is to find a number that will completely match yours, with the exception of the area code.
Also, don’t despair if you don’t find the number you need right away. You can use the service of selecting a number to order. By simply submitting an application, you can get the desired phone number, but this process may take some time.
The simplest option for changing a number is to simply replace it with another one that does not match the numbers used. In this case, all that remains is to notify your contacts about the new phone number, however, as in the case of changing the code.
If you are not considering the option of changing your number, then the only option is to use a tariff plan that will allow you to use communications in any region without additional costs. When choosing such a tariff, you must take into account the absence of additional payments when receiving incoming calls, and with a package of minutes for calls to any Russian numbers.
Preparatory stage
If you have not yet decided on a tariff plan, and are still not connected to the Tele2 network, then first you need to buy a SIM card from the operator. You will be asked to select a number as well as the appropriate rate. It is better to think through this question in advance, weigh the pros and cons, and evaluate which communication services are necessary and which can be neglected. To do this, you can first familiarize yourself with all current offers on the operator’s website.
It will be easier for existing Tele2 subscribers to choose the optimal offer; the functionality of their Personal Account will help them with this. Here you can not only look at current offers, but also study and analyze your own expenses over the past period.
How to switch to the selected Tele 2 tariff from another operator?
To connect to the selected tariff plan in Tele 2, the new subscriber will have to visit the office. You must have a passport or other approved document with you. In the office, a contract for servicing a new SIM card is concluded with the client, and an application is made to port the old number.
Linking the specified number to the received card can occur from 8 to 180 days after the conclusion of the contract at the request of the applicant. At the time of reconnection, the card must be installed in the phone. Please note that there may be no confirmation of the network coverage area for half an hour, and incoming calls and messages may not go through for another 6 hours.
After successful number transfer, you can activate the “Blackest” tariff package in Tele 2. It is better to check the cost of the transfer service directly in the office or through online communication, but according to Russian legislation it cannot exceed 100 rubles.
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October 19, 2016
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How to return to a package
If a subscriber decides to turn off the tariff on Tele2 and then changes his mind, it is possible to return to the offer. For this, the company has provided several options:
- You should dial the command *630#, after which the system will send a message with the activation of the necessary services and TP. The user just needs to select the previous package.
- Through the personal account of the application. In it you need to find services and tariffs, and then switch to the one that was connected earlier.
The company may charge a subscription fee for switching to the old offer.
“My” line
Tariffs for Tele2 in the Irkutsk region are represented, first of all, by a whole group of tariffs. The “My” line has a general operating pattern, but also some differences. First, let's study the same parameters of tariff plans. All tariffs in the line include the following in the subscription fee:
- Unlimited calls within the network;
- Non-chargeable use of social networks, WhatsApp, Viber and TamTam;
- Free traffic in the Tele2 TV and Zvooq mobile applications (with the exception of “My Conversation”);
- Transfer of balances;
- Exchange minutes for GB (except “My Tele2”);
- The conditions for using the Internet remain valid when traveling within the Russian Federation;
- When moving around the country, incoming calls will be free, outgoing calls will be charged at 2 rubles/min.
All tariff plans come with free access to the following services:
- Roaming;
- International calls and calls between cities;
- Forwarding - how to do it on a number;
- Call holding and waiting;
- I am in touch;
- Informer;
- Voice mail.
- The exception is that its cost can be found in another article.
Additionally, on those tariffs where the option is not available, unlimited access to social networks and applications is available, such as: Vkontakte, Odnoklassniki, Facebook, Yandex.Maps, YouTube.
So, let's move on to a detailed analysis of the line's tariffs.
My Tele2
The “My Tele2” tariff will cost 9 rubles per day, this amount, in addition to the options described above, includes 30 GB of Internet. As you can see, this is a very profitable option for those who need Internet tariffs from Tele2 Irkutsk.
My conversation
“My Conversation” is an offer for those who communicate a lot within one region. Subscription fee – 190 rubles/month.
- 200 minutes on your home network;
- 50 SMS;
- 5 GB.
We wrote above how to connect the “My Conversation” tariff, in a special block where all connection commands are listed. Or you can do it through the website and app.
My online
We will introduce “Online” tariffs as a separate group. “My Online” is an excellent option that combines reasonable cost and fairly large package volumes. 400 rubles monthly; 50 SMS; 15 GB; 400 minutes in home region.
“My online +” will cost subscribers 650 rubles monthly. This amount includes: 50 SMS; 25 GB; 700 minutes to Russian numbers.
The third option of the group is “My Online Ultra”. Monthly fee – 999 rubles. 50 SMS; 1200 minutes to Russian numbers; 30 GB Internet.
We hope that you are sufficiently satisfied with the description of the “Moy” line. Now let’s look at other current offers, since the purpose of our article is to tell you about all Tele2 tariff plans in the Irkutsk region. Is it possible to transfer from Tele2 to Tele2 without commission and what amount will we answer in another article.
Classical
The name of the “Classic” tariff plan speaks for itself, because there is literally nothing superfluous in this plan. Let's talk about the details of this proposal:
- 4 rubles daily;
- Per-minute billing;
- 15 RUR/10 MB;
- Calls to Tele2 numbers in your own and neighboring regions – 1.00;
- Calls to operator numbers in the Russian Federation – 3.00;
- To other Russian numbers – 12.00;
- When connecting to “Unlimited” calls on Tele2 in your region – 0.00.
This is the “Classic” tariff. Well, the list of current offers is completed by a tariff for tablets and modems.
