1. Basic USSD requests of Kyivstar2. USSD codes for activating and deactivating Kyivstar services3. How to get information through “My Kyivstar”
Kyivstar is one of the three largest mobile operators in Ukraine. It has a huge subscriber base. The company has not compiled a detailed list of its USSD commands, although it was the first to use them. Clients have to collect information bit by bit on different pages of the official website or delve into third-party resources. In this material, we have prepared the most necessary and useful queries that will be useful to every user. USSD codes allow you to quickly request the necessary data from the operator. For example, about the balance status or available bonuses. The subscriber just needs to type a command on the keyboard of his phone and make a call - after a few seconds the Kyivstar system displays the result on the screen. The operation is safe, fast, and most importantly, absolutely free. You just need to know in what case to type this or that command.
Sending directives from a mobile device
If you need to find out the status of the account associated with a personal SIM card, there is the simplest method in the form of a combination of numbers 111 #.
As soon as the user presses the call, the amount of funds available for use is displayed within a few seconds.
Important!
The query result also shows the expiration date of the balance.
But if there is no such information, another combination is available to clients - 114 #. Not long ago, the mobile operator in question opened up access for its clients to check the Kyivstar account of other SIM cards. To implement this feature, you need to join the option called “Trusted Person”. After connecting to this service, you need to enter 113 38 on the keyboard, then the subscriber number, and then press the hash and call the USSD procedure.
When a person deposits money for using the World Wide Web, he is awarded bonus funds that are valid for a month. To inform the company about such gifts, you need to dial directive 119 # on your phone. As a result of the USSD request, information about bonuses and the date until which they will exist will be displayed.
Intertelecom - listen to account balance
Interelecom is an operator that provides the opportunity to make calls in the CDMA standard, as well as use high-speed Internet throughout the country. In this case, you can forget about USSD, since we will not look at the account balance, but listen to it:
- *7501 – by entering this request, you can listen to the balance of funds in your account.
- *7502 — balance of prepaid minutes/megabyte.
- *7503 – this is how you will find out the amount of cash bonuses available on your number.
- *7504 – we will hear the remaining bonus minutes/megabytes.
Do not judge harshly if you have provided inaccurate information somewhere. I tried to check the information, but the human factor has not been canceled :) If you know something that I did not mention, then write in the comments - I will definitely add it to the material. If you notice an error, please write also. We will correct ourselves. But I still hope that this material allowed you to answer the question “ how to check an account?”
» on MTS, Kyivstar, Life, Trimob or Intertelecom.
Checking your account status is one of the most popular requests of a mobile operator. After all, to call, send a message or use the Internet, you need a certain amount in your account.
Mobile operator Kyivstar gives its subscribers the opportunity to use several options to check their balance.
- We check the balance with the operator
How to choose a Kyivstar starter package
You can purchase a new operator number in the network’s company store and partner store. You will most likely get a random number without the opportunity to choose another combination. It may turn out that the combination of numbers will be complex and difficult to remember.
Therefore, on the operator’s website you can choose any convenient number. The cost of a personal number starts from 300 hryvnia. And in order to use the operator’s cellular services without restrictions, you need to activate the SIM card.
Important information
The validity period of the Kyivstar prepaid subscriber number is 365 days from the date of:
The validity period for numbers for which the provision of communication services was terminated due to violations by subscribers of the terms of provision and receipt of services is 90 days from the date of blocking.
You can check the validity period of the number using the combination *114#
Extend your number validity by 365 days in real time.
After the number expires, you have the right to use the corresponding phone numbers for new starter packages.
To restore a number that has been blocked due to its expiration, top up your account with any amount, and the validity period will be automatically extended by 365 days.
Note.
You must top up your account within 30 days from the expiration date. Otherwise, the number will be canceled without the possibility of its restoration. You can top up your account using any method except.
You can check the validity period of the number using the combination *114#.
You can find out your tariff in several ways:
The technical features of the Kyivstar billing system allow prepaid subscribers to avoid debt by allocating (reserving) funds or bonuses for receiving paid services at the beginning of an Internet session. Reserved funds are displayed on the account, but the subscriber cannot use them.
Reservation of funds or megabytes is set for each session separately, on the main or bonus account, as follows:
After completing the Internet session, the actual volume of megabytes used is charged.
If the provided volume of the Internet package:
If the Internet session has been completed, but the funds reservation remains, to terminate it, you must restart the phone.
Note. Some mobile devices (smartphones, tablets, etc.) can independently update installed software and games, as well as carry out paid data exchange or send SMS to paid numbers. We recommend that you read the instructions for your mobile device and the settings of installed software and games in advance to avoid misunderstandings and unwanted expenses.
Guaranteed use of megabytes provided for access to the mobile Internet is possible if you have at least 0.01 UAH in your main or bonus account.
Note. Starter packages with subscriber numbers containing the names of tariff plans closed for connection (Tariff Archive), after activation, are serviced according to the terms of the tariff plan that was valid at the time of activation.
Tariffs are indicated in hryvnias including VAT. Additionally, a fee to the Pension Fund is withheld in the amount of 7.5% of the cost of the service excluding VAT, unless otherwise provided by the terms of the service or tariff plan.
The validity period of the number is unlimited, however, the operator has the right to suspend the provision of services if the subscriber does not use communication services on this telephone number for more than 60 calendar days. If you need to temporarily stop servicing a number for up to six months with the possibility of restoring it again, use.
To restore a number that has been blocked due to its expiration, use.
You can find out your tariff in several ways:
Note. Some mobile devices (smartphones, tablets, etc.) can independently update installed software and games, as well as carry out paid data exchange or send SMS to paid numbers. We recommend that you read the instructions for your mobile device and the settings of installed software and games in advance to avoid misunderstandings and unwanted expenses.
Guaranteed use of megabytes provided for access to the mobile Internet is possible if you have at least 0.01 UAH in your main or bonus account.
Note. If the funds in the subscriber's account are exhausted, the provision of mobile communication services is temporarily suspended. To resume the provision of services, you need to replenish your account: the balance after replenishment must be more than 10 UAH, unless otherwise provided by the terms of service. To complete an application to change the tariff plan, communication services by number must be connected.
For contract subscribers who signed up for a contract form of service or changed their contract tariff after August 20, 2007, the following tariff rules apply:
Billed in real time
Charged late
These rules apply to displaying the balance via USSD requests, in the “My Kyivstar” system and through other channels.
Important! If during a continuous call within Ukraine or abroad, the balance on the account is 0 UAH or equal to the shutdown threshold for the lending program, then the conversation will NOT be interrupted and charging continues according to the terms of service. The call is automatically disconnected when the maximum call duration is reached.
All tariffs are given in hryvnias including VAT. Additionally, a fee to the Pension Fund is withheld in the amount of 7.5% of the cost of the service excluding VAT, unless otherwise provided by the terms of the service or tariff plan.
Source
Kropyvnytskyi (Kirovograd)
Orders are received here (Nova Poshta):
ave. Pravdy, 8 (building 1) 38 more addresses
CALL center opening hours:
- Thu - Sat (22.12) 08:00 - 21:00,
- Sun (23.12) - Tue (25.12) 10:00 - 18:00,
- Wed 08:00 – 21:00
- Online store vacancies
- Manager-consultant (IT, laptops, photos)
- Manager-consultant (Power tools, gardening tools)
- Content editor
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We check the balance with the operator
If you have problems sending requests, or you can’t reach the operator using the short service number, you should use the support phone number.
Subscribers can call the Kyivstar operator and receive information regarding mobile communication services. You can reach subscribers both from a mobile phone and from a landline. The call is free of charge.
In order to contact a company employee and ask a question, you need to call the support service number 0800300466 (from a mobile phone) or 0800300460 (from a landline phone).
The current material will tell you how to check your Kyivstar account in various ways - by USSD request, by calling the operator or in your account. Also, employees of the company’s representative office in your city will inform you about all the intricacies of using the selected tariff.
But carrying out this procedure requires a minimum of time. And the details of interest are available for independent study by interested subscribers. The fastest way to check the remaining money on your balance is to dial the USSD code on your phone keypad. However, all methods of identifying the residue will be discussed in order.
