PIN and PUK codes for MTS in Belarus - protecting SIM cards from illegal use of user information and personal account. The first is entered after turning on the mobile phone to gain access from the operator to the services provided. The second one - if you entered the first one incorrectly three times - to confirm that you are a client of this number.
What is a PIN code and how to set it on your phone
The code sequence is a unique security password that is required to activate a new SIM card on a mobile device. According to the standard, it consists of four digits and is indicated on the SIM packaging. You are given three attempts to enter it; if it is entered incorrectly, the equipment will be blocked. The main purpose of the code is to protect the consumer’s personal data from other users. When you turn on the phone, a request will appear on the display asking you to enter the desired combination.
In the future, you can change the standard PIN code yourself. This is done in the mobile phone settings. For each model and brand of device, the location of the main menu elements may differ. Typically, such a function is located in the security or blocking section. Here you will need to enter a new password and save it. Write down the key on a separate piece of paper and keep it in a safe place so as not to lose it.
What is a PIN code
In order to protect the SIM card from intruders and from theft of personal data, a PIN code is used. For the safety of its subscribers, the operator requires a code to be entered every time the phone is turned on. A person receives it in the same way when he connects to the network of the mobile operator MTS.
How to find out PIN
If you forgot or don’t know your PIN code combination, you can look it up from the following sources:
- Find the SIM card packaging. All the necessary keys to activate and unlock the card are indicated on the plastic.
- Check your service agreement with your provider.
- Call technical support if you are the owner of the SIM card. You will be asked to provide your passport information and answer several questions.
- Visit the nearest operator service office and ask for advice from an available manager.
Initially, the simplest combination is set to 0000, 1111 or 1234. You can try to guess.
What to do if you forgot the PUK code of your MTS SIM card
Losing the PUK code and entering it incorrectly ten times usually leads to complete blocking of the SIM card. As a rule, in such cases, the old card is thrown away and a new one is purchased. In this situation, it is possible to purchase a SIM with a new number, tariff plan and set of options. But it is more useful to buy it at a communication office with the old number and information about the account status.
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If the digital password has been forgotten, it is not recommended to enter it again to avoid permanent blocking. In this case, it is best to apply for the combination to be restored. This method of solving the problem will be the least expensive.
Why do you need a PUK code?
When purchasing new equipment and a SIM card, there is a need to activate it. For this purpose, a special PIN unlocking key is supplied in the starter kit. It is indicated on the SIM packaging. If it is entered incorrectly three times, then access to the SIM card is suspended. To resume equipment operation, an additional code sequence – PUK – has been implemented. It is a combination of eight numbers that is a unique identifier for the consumer and is not repeated.
This time the provider gives ten attempts to enter the code; if you enter the key incorrectly, the SIM card is permanently blocked and is considered unavailable for further use. Don’t even try to pick a sequence of numbers at random, it’s impossible. After successful card authorization, you can change the standard PIN or delete it completely.
So, the main use of PUK is to unlock a mobile device, namely SIM. We recommend purchasing equipment only from official communication and service stores. You've probably noticed street sellers who offer to buy a SIM card at a low price. Often such kits simply do not contain the required code, but this is only a minimal nuisance that can await you.
Attention! Do not throw away passwords and technical documentation; store them in a safe place so as not to lose them.
Additional Information
- The PK code always consists of 8 characters, so it is impossible to guess the combination of numbers. It's better not to even try to pick it up.
- Sometimes a situation arises when the phone is blocked after entering the PIN incorrectly, but the PUK password field does not appear. In this case, the command **05*PUK*PIN# will be useful.
- Previously, it was possible to obtain data in your personal account, but now, for security reasons, information is provided only when contacting the help center or in the MTS store.
- If you enter the PUK incorrectly 10 times in a row, the SIM card will be blocked again. But now, to restore it, you will have to visit the MTS salon and fill out an application for issuing a new card. In this case, the old number/balance/active services and options are retained.
How to find out your pack code
If you urgently need to find out the security key, then select one of the following methods:
- Look carefully for the SIM card packaging; the treasured combination is written on it.
- When concluding a service agreement, the provider provides one copy, which contains a unique digital sequence for unlocking.
- Call the operator's technical support number. Remember the four numbers "0890". After dialing, you will hear the voice of an automatic assistant who will describe all available offers and products from MTS. To navigate the menu and select a specific item, switch the phone to touch-tone dialing mode and press the corresponding keys on the virtual keyboard. To not listen to messages from the robot, click on “0”. After this, you will by default be transferred to a direct line with a specialist. If all the consultants are busy, you will have to wait in line. The provider will offer to pay 20 rubles to move it to the top of the list. Ask the manager to name the defensive combination. Dictate your passport details and answer additional questions to confirm your identity.
- Visit your provider's service department. Be sure to bring identification documents with you. Ask a free seller to provide a pack code. If you come to the salon for another consumer, you will need to take with you a receipt or power of attorney from the owner of the SIM card certified by a notary. Without this they will not be able to help you.
What to do if you forgot the code of your MTS SIM card
There is no need to memorize the PAC code, just write it down. This password is not used often, it is easier to remember the PIN code. The information provided is issued along with the SIM card; it can be found in a copy of the contract. To view the password, check the documents that you received with the purchase of the SIM card.
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Sometimes clients may simply forget this data, or lose it after using the connection. If you cannot find the card with the passwords, then contact the nearest communications office. Please note that the employees of the communication salon will definitely ask you for your passport. This is a necessary procedure to recover lost passwords.
What to do if the PUK code is lost
Let us remind you that after entering the security key incorrectly, the SIM card is instantly blocked and is not available for use. What to do if you lost your unique combination? Follow one of the recovery methods:
- Contact any operator sales office for advice. The MTS company has a database containing all consumer identifiers. Ask a free manager to dictate it to you. Sellers are required to tell you the code for free. If they demand money, contact a senior manager with a complaint.
- To resolve all technical issues and service problems, call the MTS technical support service. Ask a specialist to provide the necessary information.
- The individual key is specified in the contract, which is concluded when connecting the operator’s services.
- Look at the packaging of the card, it shows the code sequence.
If the SIM card fails, the only way left is to order a duplicate at any provider’s sales center. The procedure is performed free of charge, but do not delay, otherwise the operator will release your phone number for sale and give it to another consumer.
The article looked at all the ways to find out the PUK code of an MTS SIM card. If you lose it, the phone number will be permanently blocked. We do not recommend choosing a combination at random, it will not lead to anything good.
Find out the PUK code through the MTS office and call the operator
As mentioned earlier, the subscriber is given 3 attempts to enter the PIN code and 10 attempts to enter the PUK code. If you have exhausted all attempts, the SIM card will be blocked. Don’t worry too much, because the number can still be restored, but you can safely throw away the SIM card, since you definitely won’t need it anymore. To get your number back, you will have to visit the MTS office and write an application to restore your SIM card. If you are the owner of the number and can confirm this fact with the appropriate document (passport), then you will be given a new SIM card free of charge and provided with PIN and PUK codes. However, it’s better not to let all this happen, but to do this you need to find out how to find out the PUK code on MTS. The absolute way to find out the PIN and PUK codes is to contact the operator’s office. This option is not suitable only for those subscribers who are not the owners of the number. No specialist will provide you with codes if the SIM card is registered in a different name. In such cases, you need to buy a new SIM card, or try to find out the PUK code through your personal account or call the help center, however, you will still need the passport information of the owner of the number.
If the SIM card is registered in your name, you can safely go to the nearest MTS office. Be sure to take your passport with you, as well as a blocked SIM card. Upon presentation of your passport, an office employee will provide you with all the necessary passwords free of charge. Here you can change the PIN and PUK codes, of course, if necessary. By the way, PIN and PUK codes can be changed remotely. To set a new PIN code, dial the command on your phone: **04*old PIN*new PIN*new PIN# . PIN and PUK codes can contain from 4 to 8 digits. To change the PUK code, use a similar command, only replacing the PIN with PUK.
Before you find out the PUK code on MTS through the operator’s office, we recommend looking for documents from the SIM card. These documents will definitely contain the necessary passwords, therefore, there will be no need to go to the office. If you couldn’t find the documents, but you still don’t want to go to the office, you can call the MTS operator and ask for the codes, however, there are some nuances here.
To find out the PUK code on MTS through an operator, follow these steps:
- Call 0890;
- Following the autoinformer prompts, contact the operator;
- Tell the help center specialist about your problem and ask for the PUK code;
- Be prepared to provide your passport details and give your code word (if you have one).
Unfortunately, this method is not always effective. We cannot say what exactly the operator is guided by, but sometimes the specialist refuses to provide the PUK code and asks to contact the nearest MTS office.
MTS standard PIN code
Why do you need a pin code? It appeared at the dawn of mobile communication services in our country. Previously, phones did not have a way to block access to unauthorized persons. That is, there were no passwords, graphic keys, fingerprint or facial scanners.
Many devices did not start at all without a SIM card. Also, a number of devices supported linking a SIM card to the device. Therefore, the pin became a universal way to protect the phone.
There used to be PIN2. It was used to access certain communication services and settings on the phone. But over time, it was no longer necessary. Therefore, companies do not set PIN2 for new SIM cards.
How to unlock the MTS TV remote control?
If your MTS set-top box does not respond to the remote control, then there are two reasons for this:
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The first, and most obvious, is that the remote control is blocked, and the control mode of the TV device is established.
The second, and rather banal one, is that the battery of your remote control device from the TV set-top box has run out.
Let's talk about the last option. How to check whether the problem is definitely in the device’s battery or not? Try replacing them with new ones and checking them on the MTS set-top box, and make sure that there are no obstacles between the receiver and the remote control. You can also try rebooting the console itself. If the remote control of the set-top box does not appear, the universal remote control is indeed blocked.
What is a PUK code for MTS sim
The PUK code for an MTS number is a combination of numbers required to unlock the phone if the PIN code is entered incorrectly three times. As a rule, it is indicated in the contract for the SIM card, which is drawn up when purchasing it. Therefore, it is not recommended to throw away the corresponding document and its packaging. If the information was also lost, it can be recovered in other ways.
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Getting a new SIM card
If you have exhausted 10 attempts to enter the PUK code or simply do not want to restore this SIM card, you can get a new one when you contact the MTS office. You must have your passport with you. The phone number does not change. This service is free and only takes less than 5 minutes.
ATTENTION. When you replace the SIM, all information stored on the locked media is erased. Also, within 24 hours after the new card is issued, some services will be unavailable: sending and receiving SMS messages, the “Easy payment” option.
Error codes for MTS set-top boxes
For MTS TV set-top boxes, a system of error codes is provided, which makes it possible to determine what happened to the device and quickly fix the problem.
- E06-4. Smart card error. The reason may be improper installation or dirty contacts. It is necessary to reinstall it or clean the track with contacts;
- E16-4. There is no money in the subscriber's account or a channel is turned on for which a subscription was not purchased. You need to top up your account or switch to a paid channel package;
- E33-4. Outdated software. To update, you need to open the “Menu”, go to “System Settings” and select software update. Then reboot the receiver;
- E120-4, E30-4, E19-4. The TV set-top box did not work for a long time or was rebooted, after which it did not have time to receive data to decrypt TV channels. It is necessary to leave the TV set-top box turned on for half an hour, while the antenna cable must be connected.
Conclusion It is very easy to connect and configure the MTS TV receiver to watch digital channels if you know the correct procedure. In addition to the receiver itself, the user can program its remote control to control the TV, and change the list of TV channels according to their preferences.
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These operations are performed similarly on different models of TV set-top boxes; more detailed information can be found in the instruction manual.
