Mobile users have the ability to send unlimited balance check requests, but this feature is usually used quite rarely, so small daily debits are not immediately noticeable. This problem arises only when the subscriber realizes that communication costs have increased several times over the past few months. A logical question arises: how to find out why they withdraw money from Beeline?
Why do they withdraw money from a Beeline account?
If money has disappeared from your phone balance, it is important to understand why this is happening. Charges will most likely continue until the subscriber disables unnecessary functions or changes the tariff. Money doesn’t just disappear, the provider withdraws it for its services. You need to understand which function costs a pretty penny.
Globally, there are four reasons that lead to incomprehensible loss of funds. This:
- Changing Beeline's marketing strategy . The company reserves the right to change the terms of the tariff. In most cases, clients are warned about this by SMS or call. But sometimes the service package may become more expensive, and the user only finds out about this during payment or checking the balance.
- Activities of third party services . There are many organizations that offer additional paid services. This could be sending out horoscopes, jokes, news, and so on. Options are activated voluntarily by the subscriber or accidentally when following a link or clicking the “Confirm” in mailings.
- Additional functions from the operator . Beeline can also add options without notice. Most often, they are paid even if the person does not use the service.
- According to the provider's rules, several numbers can be issued for one user. If this is documented, money is debited from one account in favor of paying off the debt on the second.
Causes
First, let's figure out why money is withdrawn from Beeline and what to do. There may be several reasons - we will give the most important ones:
- There is not enough information about the tariff. When purchasing a tariff plan, you must carefully read the terms of service - some options may cost significantly more than you expect;
- Paid services and subscriptions. If funds are constantly debited from your account, it may be due to paid content. Some users subscribe to newsletters that cost a certain amount. Some activate subscriptions accidentally - when clicking on dubious links or responding to SMS;
- Debt on other SIM cards. If you have several numbers on your passport, funds may be debited from one SIM card to pay off the debt on the balance of another SIM card.
We figured out the main reasons why money disappears from a Beeline phone. Let's figure out how to find out where the funds went missing.
We'll tell you how to disable it using the link.
How can I find out what money was withdrawn for via phone?
You can find out what the money was written off for through your phone or computer. In the first case, you can use the application, call the operator or send a message. A specialist will give you any advice; you can call him on 0611 . It happens that all operators are busy and it is impossible to reach them. In this case, dial 8 800 7000 611. The consultant needs to explain the situation, find out for what functions the money was withdrawn and how to refuse it.
How to check what money is being written off for using the USSD command?
Short commands are an easy way to see what Beeline withdrew money for without long waits on the line. If a debit is noticed, you need to dial the combination *122#. In response, you receive a report on the last 5 debits from your Beeline account. Among paid services, we often find those that the user didn’t even know about.
Description of the Beeline Smart Box router: setup and connection
Is it possible to find out where the money is going through a mobile application?
“My Beeline” is a program for a smartphone with which you can manage your tariff, card and options. This is the same personal account, only in a more convenient format. To understand why money is written off, you need to go to the “Profile” , and then – “Order a report” .
The user himself selects the period for which detail is needed.
Precautionary measures
To protect yourself from unnecessary write-offs, just follow simple rules:
- do not follow links from SMS messages and messages on social networks if you are not sure of their safety;
- If you notice charges from a number, immediately contact support to disable paid services;
- disable the Chameleon service. Chameleon is silent messages that pop up on the screen. They themselves are free, but following the links provided entails the activation of paid services and subscriptions. The combination to turn off the Chameleon is *110*20# Call;
- do not give your phone number to strangers;
- monitor what children are doing on the phone. They can download applications that pose a threat to the phone, which will entail debiting money from the Beeline number.
- Be wary of requests from online acquaintances to pass on any code to them. Often, attackers hack social network accounts and gain access to the number’s balance through codes. Using codes, you can pay for services on the Internet without anyone’s knowledge;
- Check your number balance daily using *102# Call. Any balance changes above normal will indicate the presence of paid services and subscriptions.
How to order detailed expenses in your Beeline Personal Account?
Its own page stores the entire history of receipts and withdrawals of funds. And here you can also see where the subscriber called, what options are activated, what he pays for and how much was charged. The scheme for receiving write-off reports is the same as in the application. Need to:
- Log in to your account using your mobile number and password. If the client has not yet registered, you need to click on the “Get password” .
- In your account, go to the “Profile” . There will be a button “Order report” . First you need to establish the period for which the money was withdrawn.
Thus, the subscriber sees online a statement of the latest debits from the balance. If funds are lost due to an increase in the cost of the package, you can change it in your Beeline personal profile.
You can get rid of advertising mailings!
for example, Tinkoff Mobile does not have such functions as mobile subscriptions and something like that. Therefore, when choosing an operator, be sure to pay attention to this. Even the most advanced subscribers can fall into the clutches of scammers. Sometimes it happens that you follow an Internet link and are already subscribed to the update, and then you will be charged more than three rubles daily. If you choose Tinkoff Mobile, you will forever forget about debiting funds from your account, you will forget about what commercial intrusive services are and what a mobile subscription is. This operator does everything to rid its client of advertising.
You can manage services easily and simply by downloading the application. You can connect: online cinemas, virtual numbers, AntiOn, as well as music.
How can I see what paid services are connected?
Money can be written off for paid Beeline services. This is the most common reason for funds disappearing. You can figure out why your balance is decreasing using one of the methods described above. In your account or through the application, you can go to the “Services” , there will also be a list of options, including paid ones.
If you don’t have an account and don’t want to install the application, you can send a command from your mobile phone. When you call 067409, you receive a message with a list of all paid services that are activated on the phone.
How can I find out about the services we have connected?
- Call the hotline: 0611 or 88007000611. By connecting to a mobile consultant, we will learn about the services that we have connected and can use it to deactivate them.
- In order to receive a list of paid options via SMS notification, we can call 067409.
- Or we can dial the command 11009#.
- Register and visit your account and look at the list there and deactivate it.
- If you don't want to go through all these shenanigans, then there's only one thing left for you to do. Go to the office closest to your home and provide all the necessary data to the consultant, find out about the options connected to your mobile device, and also ask him to disable them. This service will be free, like all previous ones. If you are not being charged for services, then subscriptions are most likely to blame. To turn them off, call 0611.
How to disable withdrawals on Beeline
In order to disable withdrawals of money on Beeline, you need to find out why the money is written off. If you received a list of paid services via SMS, find information about these services on the operator’s website. The commands and numbers to disable them will also be indicated here. An easier way is to use the “Personal Account” - here you can disable any services, options and mobile subscriptions.
If there are charges, you need to understand your tariff plan - it is quite possible that you are using a tariff with a subscription fee, which provides for the provision of a certain set of services. If you do not need these sets, switch to a tariff without a subscription fee.
You can also disable paid services, options and mobile subscriptions at the service office. Don't forget to take your passport with you - these services are provided exclusively to real subscribers. Otherwise, use the above methods to disable services, options and subscriptions.
Beeline withdraws money every day: how to turn it off
To disable paid write-offs, you must first determine the reason why the money is written off. You can check this in your personal account, or by calling the Support Center, writing an email, or visiting a Beeline office. Daily charges may occur due to entertainment subscriptions, services with a daily subscription fee, or a paid tariff plan.
Then, depending on the type of debit, you can quickly disable paid services and subscriptions in your Personal Account. After the operation, it is recommended to turn off and turn on the telephone to update the information.
If you can’t remove the services yourself, you can ask a support specialist to do this and enable all possible bans on paid services and subscriptions. All restrictions on paid services are activated free of charge and will protect you from further loss of money from your number balance.
Are you here
Many Beeline subscribers complain about incomprehensible debits from their mobile phones. This often happens as a result of forgetfulness and inattention - we activate various services and forget about them, and by sending SMS to short numbers, we activate various mobile subscriptions.
Are they withdrawing money from Beeline? How to disable unnecessary services, options and subscriptions to get rid of charges? You will learn about all this in our detailed review.
Where does the money go on Beeline: analyzing mobile communications expenses
Many people independently and unknowingly become victims of scammers. By using your mobile phone number to register on Internet portals and order subscriptions, you unknowingly open your wallet to thieves.
To figure out where money goes on Beeline, you need to know what services are connected to your mobile number. To do this, you can contact the company operator. Please note that to talk with Beeline representatives you will need:
• free time; • passport of the SIM card owner; • special password.
A thorough analysis of the list of connected services will allow you to determine those that can be disabled. It is worth noting that experts do not advise doing this yourself, since unknowingly you can deactivate something important. Let's look at Beeline services and USSD commands designed to disable them:
• “Favorite” numbers – *110*080#; • Stay informed – *110*400# or call 067409400; • Caller ID – *110*070#; • Conference call – *110*020#; • Answering machine + and Answering machine – *110*010#; • Internet service package via GPRS, GPRS-WAP, MMS – *110*180#; • Caller ID – *110*060#; • “Autopayment” - by command *141*10#; • SMS transmission – *110*000#; • Call waiting – *110*040#; • International communications – *110*130#; • Call forwarding – *110*030#; • Call barring – *110*09050#; • Chameleon and Be the first to know – *110*20#; • Hello - call 0674090770.
At the end of each USSD request, you must press the call button to send it for processing.
Video instructions on how to permanently get rid of paid subscriptions to Beeline
If you don’t know where the money on Beeline goes, you need to contact the company’s call center operator at 0611 or log into the “Personal Account” on the official portal and order a detailed report. Using details, you can track the movement of funds in your personal account.
Having decided on the short number for any unauthorized SMS campaign, you will need to find out how to deactivate it. To do this, follow the link “Beeline partner services”. Next, just enter the service number, and you will receive information on how to disable it.
Be careful, do not trust your phone to strangers and do not use your number to register on suspicious sites.
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SMS details in Beeline
A report with information about numbers and incoming SMS can only be obtained at the Beeline office and is provided for a period of up to 3 months.
The report with information about incoming SMS indicates the actual subscriber number of the sender of the message. If the SMS came from the Internet, then the details will display either the number indicated by the sender, or arbitrary characters that were substituted by the sending system through the site.
If the detail report and communication with the operator’s employees do not help to understand the problem, you can always leave a complaint about the service on our portal.
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They wrote off money for a service that I didn’t activate and don’t need, and now it’s impossible to contact the operator to solve the problem, since a useless answering machine is trying to help everywhere
05/08/18 I was in your Beeline office in the Mitinsky Radiomarket shopping center on the 1st floor, I took the phone, as I thought in installments, but as a result it turned out that it was a loan, it only became clear when I called OTP Bank myself. And now the claim itself, where are you you recruit such morons who fool clients by telling them that we are giving you in installments, but it turns out that this is a loan. It turns out that you are deceiving people in this way?! If this is so, then I wrote to Rospotrebnadzor and other higher authorities about fraud on the part of Beeline , and what’s most interesting is that they didn’t give me the agreement with the bank, how do you understand this? You think with your head when you draw up an agreement you need a large set of documents, from them I received 2 sheets of payment schedule and that’s it. I took the Asus Zen Fone phone 4 Max with full name Nizametdinov Ildar Maksutovich my contacts 89258758585. The contract was drawn up for me by the manager of the Beeline mini office himself. Whatever you want, I demand that they provide me with my loan agreement, but there should be an installment agreement as your employee falsely promised me.
