Why is the mobile network unavailable - reasons and what to do?

Why is the mobile network unavailable?

The main reasons are divided into two groups - direct and indirect. The first category includes problems with the connection itself, the user's device, insufficient balance, etc. Indirect reasons may include adverse weather conditions and other third-party factors that may affect connection to the operator’s network.

Main options:

• communication level;
• negative balance;
• roaming;
• software or hardware problems with your smartphone.

It should be noted that sometimes the reason lies in a damaged or blocked SIM card. In this case, the subscriber will not have access to any services at all, even calling the operator using internal short numbers.

Connection quality

The level of connection directly depends on the technical support - if the user is in an area of ​​poor communication quality, only leaving it can help. Sometimes it is not possible to access the network in the city center if the operator experiences some kind of failure or weather conditions cause various types of problems. At certain points in a populated area, communication will always be worse if, for example, there are production facilities nearby, there are not enough operator towers, or some kind of construction work is often taking place.

Negative balance

The very first option that comes to any subscriber’s mind is the lack of funds in the account. In this case, the connection becomes unavailable immediately as soon as the operator stops receiving payment for the option. This is especially true for those users who buy a certain package of minutes for a month and do not monitor it during the payment period.

The solution is simple - top up your account or use one of the available deferred payment options, which makes it possible to borrow from the company.

Roaming error

When roaming, the operator does not guarantee stable operation of the connection, since the subscriber is located in a foreign country, where completely different companies are responsible for the correct operation of the network. In such cases, problems are likely to arise:

• on water - ships, ferries, liners, etc., where there may be no cellular communication;
• in the wild - often within Russia, communication is lost not only in the forest, but even in the nearest dacha village;
• in places with obvious problems - metro, elevators, underground parking, etc.

In such cases, the subscriber can only return to an area with a stable connection level to try to connect to the network again. On islands and exotic countries, where mobile connections often fail, you cannot expect stable communications.

The reason is the smartphone

Often the reason is the smartphone itself. This happens if:

• the phone was jailbroken, causing numerous operational failures in the system (Android or iPhone);
• The firmware has been updated and the device needs to be rebooted;
• a software failure or hardware damage has occurred (mechanical, water has entered, etc.), as a result of which the phone does not recognize the SIM card.

In most cases, it is enough to restart your smartphone to return it to normal operation. But this doesn't always happen. If the user independently hacked the system in order to jailbreak, problems with the equipment are guaranteed, and only a specialist can solve them.

In case of serious software and hardware failures, the smartphone must be taken to a service center so that specialists can solve the problem without causing additional problems.

Speed ​​mode

It is also possible that high-speed Internet coverage is not available in a certain region. In this case (on some mobile operators) there is an automatic transition to using 2G Internet.

It also happens that there is no access. In this case, you need to contact the network operator and find out what the reason is. Sometimes it's enough to reconfigure your phone.

But it’s impossible to solve the coverage problem, so when connecting to a tariff, you should carefully study the information on the website on this issue so that there are no difficulties later.

Sometimes there may be difficulties with access if the network user is on the move. This usually does not apply to simple walking.

The problem is relevant when traveling by transport, since sometimes the phone does not have time to switch between communication towers, which causes interruptions in the Internet.

In this case, you should either reduce the speed of movement, or be patient with logging into the Internet until the vehicle stops.

The lack of Internet is also possible if 3G technology is disabled.

This is an item in the settings of some smartphones, which is responsible for the operation of this function and is disabled to save energy or traffic. Therefore, if there is no connection or low load, it is worth checking whether this item is enabled.

One common problem may be a SIM card that has been used for more than 5 years. The fact is that the production of new SIM cards uses improved technologies to speed up the connection.

In this case, it is enough to change the SIM card to a new one, which will eliminate the possibility of this problem.

The most popular Internet access is Wi-Fi connection.

All modern phones have the capability of such a wireless connection.

In addition, public institutions also provide such access.

Nowadays, you can easily connect to the network if there is an open connection.

However, various problems with Wi-Fi are not uncommon.

General recommendations

If the network is unavailable and the user has not identified any problems on his part (the smartphone is working, the SIM card is not damaged and the balance has been replenished), most likely the reason lies in:

• network overload - this often happens when the company’s equipment is not able to cope with the incoming load and software failures occur (often during rush hour or in the evening hours, especially on weekends and holidays);
• adverse weather conditions - the weather factor can seriously affect communications, especially if the operator is not technically prepared for severe thunderstorms and storm warnings;
• breakdown - sometimes communication is unavailable due to faulty equipment or software failure; in such cases, the operator informs subscribers about this on the company’s website or via SMS.

These situations can happen to any mobile operator in any country, since no one is immune from such cases.

Blocking

A possible solution to the error is to remove the ban from the SIM card. There are several types of blocking:

1. The subscriber himself submitted a request to perform these actions. This occurs in the event of theft or loss. Contact specialists at the salon or call 611 to resume work.
2. Unilaterally by the provider for outstanding debts to the operator. Deposit funds, get out of the red and submit a request to remove the block.
3. Automatic end of service. If the client is not active, does not make calls, or does not use paid services, then the termination of work occurs within 180 days. It is no longer possible to restore the number, since another subscriber may already be using it
4. . The client does not want to lose a beautiful number, but will not use cellular communications for a long period. To cancel, ask company employees.
5. When installing a SIM card for the first time, you must enter the security code that comes with the purchase. If this is done incorrectly 10 times, a permanent lock will be activated.

If the Tele2 network is unavailable

Tele2 contact details:

• subscribers - 611;
• other users 1;
• via the Internet on the website.

Mobile communication may be absent for completely different reasons - weather conditions, smartphone malfunction, network overload, negative balance, etc. It's not always the operator's or the user's fault, but often fixing the problem is quite easy. Only in rare cases do you have to contact a service center.

by Yuri Belousov · 10.19.2017

Sometimes, when a user wants to call another person, during the call there may be a problem establishing a connection to the cellular network, as a result of which the message “ Mobile network is not available ” appears on the screen of the smartphone or tablet.

Owners of absolutely any cellular operators may encounter a similar error: MTS, Megafon, Tele2, Beeline, etc.

In this article we will look at:

1. Why does the phone say that the mobile network is unavailable, what does this mean?
2. What to do if your phone says: “Mobile network unavailable.”

Potential problems

Before contacting a service center, it is advisable to check for potential problems.

1. At the very beginning, it is advisable to check the SIM card on another mobile phone, because perhaps the reason is hidden there.
2. You should insert another SIM card into the smartphone, which is 100% functional.
3. If the first two options did not help, you should remove all downloaded games and programs. They may contain viruses and can block the functionality of the smartphone.
4. Another option to fix the problem is. This will require you to delete your personal data. In many situations, returning the phone to its original state will successfully resolve the problem.

Only if all of the above tips do not lead to the desired result, you should contact your cellular provider, and then contact a service center

It is important to be prepared for the fact that the problem usually lies in the SIM card, so it may need to be replaced, despite the fact that this option is often not as convenient as we would like. If, however, the reason may be a virus or other dangerous software software that should be promptly removed

If, however, the reason may be a virus or other dangerous software that should be promptly removed.

The main reasons why the mobile network may be inaccessible and what to do

The main reasons why the mobile network may be unavailable and what you should do:

1. Device malfunction . There may be a glitch in the operating system on your device. In this case, the Internet can work. What to do: in this case, you need to restart your phone / tablet.
2. Poorly installed SIM card . If the SIM card is poorly installed and does not sit tightly in the slot, this may result in the phone not receiving the network and the message “Mobile network is unavailable” will be displayed. What to do: remove and reinstall the SIM card.
3. SIM card is blocked . In certain situations, the operator may block the card. What to do: contact your operator.
4. The SIM card is damaged . A damaged SIM card will also cause communication problems. What to do: replace the SIM card.
5. Poor mobile network connection . When registering a SIM card in a cellular network, preference is given to the newer connection type. That is, if the SIM card supports the 3G and 4G networks, then preference will be given to the 4G network. However, the quality of the 4G connection may be worse. Because of this, problems arise and the message “Mobile network is not available” is displayed. What to do: in this case, you need to go to the phone settings and manually set the desired connection type. The video at the end of the article will show you how to do this.
6. More serious problems with the operating system ( IOS , Android ) . Over time, various types of problems, errors, conflicts with other applications, and the consequences of viruses may occur in the operation of the device. What to do: reset the settings to factory settings. How to do this for a specific model should be found on the website of the phone or tablet manufacturer.
7. Incorrectly specified mobile network . There may be an incorrectly specified mobile network in the phone settings. What to do: if you often or constantly receive the message “The selected mobile network is not available” or “The specified mobile network is not available” when making a call, then you should set automatic network selection in the phone settings.
8. Bad firmware . It is also possible that the phone's firmware is bad. What to do: you can reflash the mobile device yourself or contact a service center.

In order to determine the cause of the problem, it is advisable to do the following:

1. Insert another SIM card into your phone, this will eliminate or detect a malfunction in the phone;
2. Insert your SIM card into another phone, this will eliminate or detect a malfunction in the SIM card.

I advise you to watch the video, which explains in detail what to do if the mobile network is unavailable and why this happens:

I hope the article “Why does the phone say the mobile network is unavailable and what to do” was useful to you.

Mobile network unavailable - a message like this indicates a lack of connection and the ability to make calls. Fortunately, it is not difficult to restore communication; the main thing is to understand the reasons for what happened. The latter is done by trial and error - the phone owner is obliged to consistently check and eliminate all possible sources of problems.

The reason is the smartphone

If, even after replacing the SIM card, the phone displays the message “no connection to the mobile network,” then the problem is probably in the device itself. At the same time, it bifurcates into two components:

• Software. For example, failure of mobile network settings or mobile phone software as a result of updates, viruses, etc.
• Hardware. As a result of falling, careless handling and wearing without a case, the cable of the mobile phone is damaged and problems with the antenna may occur. Problems of failure of the radio module can also be: electrical short circuit, prolonged exposure to low or high temperature conditions.

If the phone crashed just before the selected mobile network stopped working, then the problem is probably in the mobile phone. Don’t immediately despair and run to the store for a new one. After all, the problem with a certain degree of probability can still be corrected. Let's consider what to do in this case.

How to solve a problem

If the cause of the problem lies in a software failure, then you should go to the Android system settings menu and select the “Automatic” network search mode. When this method does not give the desired result, and the network still does not work on the phone, configure it manually. As a last resort, restart your mobile phone and reset it to factory settings. If the cable or the radio module itself is damaged, they will need to be repaired or replaced. You can do this work yourself, but it is safer to contact a specialized service center. The cost of the work will depend on the brand of your phone and the extent of damage. We recommend watching a training video on replacing the antenna on an Android phone.

What does it mean the mobile network is unavailable?

The appearance of the mentioned message indicates a lack of communication and the ability to connect to the cellular operator’s network. In this case, the occurrence of problems is not related to the name of the company servicing the subscriber. Clients of none of the operators, including MTS, Beeline, Megafon and Tele2, are not insured against such surprises.

Causes

The main reasons for the disappearance of the network are extremely simple:

• subscriber leaving the coverage area;
• SIM card malfunction or bad contacts;
• interruptions in operator work;
• incorrect smartphone settings;
• phone problems.

Other causes of problems are much less common.

Phone malfunctions

The first step when problems occur is to simply restart your smartphone. Such actions are enough to restore communication if it is lost due to a malfunction of the phone.

Incorrectly installed SIM card

The subscriber's next step will be to check the position of the SIM card. She will not be able to work if:

• installed by the wrong side;
• not inserted into the phone tightly enough;
• there is dirt and moisture on the surface of the SIM card;
• Contacts are dirty.
  Read also:  Girl from Tele2 advertising Mia artificial intelligence: actress

Eliminating the listed shortcomings will restore the connection and return the user to the ability to make calls.

Blocked SIM card

Another cause of problems is a blocked SIM card. It is blocked:

• at the request of the subscriber;
• if there are no funds in the account.

You can restore the network by canceling the block or replenishing your balance. If difficulties arise, you need to call the contact center and find out why the SIM card is blocked.

SIM card damaged

The next reason why the mobile network is unavailable is that the SIM card is damaged. To check its operation, you should move the card to another phone and check whether the subscriber’s ability to write messages has been restored.

Bad connection

Sometimes the reason a person can't make calls is simple and has to do with their location. The network coverage area is indicated on the map on the operator’s official website. A separate card exists for calls, Internet and 3G communications.

Problems with the OS

Sometimes difficulties arise due to problems with the phone. In such situations, it is recommended to contact a service center. This is especially true for situations where the warranty period has not yet expired. Repair shop employees will fix the problem.

Incorrectly defined network

In some situations, you should check the network that is selected on the android. For this you will need:

1. go to settings;
2. select the “network” section;
3. run an automatic search or select the appropriate option from the list;
4. save changes.

The described steps will help you deal with problems.

If you have any questions or complaints, please let us know

Firmware

If your phone reports problems and lack of communication immediately after the update, you should flash it again. It is recommended to contact a service center, since any error during independent firmware will lead to serious problems.

Access settings are lost

This is not uncommon for modern gadgets. Therefore, it is worth checking the settings related to the network access point (APN).

Usually it is not difficult to find this item in the settings, but its location may vary depending on the phone model.

There are 2 ways to solve this problem:

1. Request settings from your network operator. Not all users know how to fix this problem. Therefore, you can contact your mobile operator, who will not only tell you everything point by point, but will also send you automatic settings; you just need to download them.
2. Manual setup. A more complex option and it is not suitable for everyone, since many users do not even know where to find the settings item (not to mention how to fix them). Typically, this setting will still have to be done with the help of an operator. It happens that automatic network setup for a certain phone model is not possible. In such cases, again, you need to call your cellular operator and find out the points for setting up the network manually. Usually the operator will tell you point by point where to go, what to click and enter in the fields. After this, click the “save” button. Problem solved!

Usually, eliminating the above points is enough to solve the problem. However, it also happens that the reason lies deeper.

If the above points did not help you log into the network, you should contact a specialist. Sometimes the phone requires more serious settings, flashing or even some repairs.

Sometimes it is enough to contact the service center of the service operator. Perhaps they will be able to find the cause and eliminate it.

To connect to high-speed mobile Internet, you need to switch to the appropriate tariff of your mobile operator.

And although nowadays almost all of them provide access to high speeds, the old tariffs do not have this opportunity.

Therefore, it is recommended to choose the most convenient and suitable tariff that provides such services and buy a card, or reconnect using an operator or enter certain combinations, you can also send an SMS with a code.

However, it is worth considering that such Internet functions are not possible on all phones, but only on modern smartphones.

And not all of them support 4G functionality. Therefore, when connecting a tariff with this function, you should make sure whether it is supported by the gadget.

However, such functions consume a large amount of traffic, so when choosing a tariff you need to take this into account and give preference to unlimited access.

But this possibility is not always present. Therefore, when leaving the network, you need to turn off “data transfer”.

Do not forget about the banal reasons for the lack of Internet and check this function when connecting to the network.

If the tariff is not unlimited and the user has not disabled “data transfer”, funds may be debited from the account if the allotted number of available MB has been exhausted.

Therefore, it is worth considering this point in the absence of access and checking the account.

What to do if the mobile network is not available?

In some situations, the network is unavailable due to temporary operator failures. In such situations, you just have to wait for recovery; there is no motive to try to solve the problem yourself, since this is impossible.

As you know, a mobile phone does not provide us with high-quality communications on its own. It is part of a large and complex complex, including a communications center and a number of relay towers that create a signal coverage network.

The phone periodically finds the nearest station and exchanges packets of information with it, so the mobile network always knows where the subscriber is and to which station to send the intended call or message. But sometimes the phone cannot find the station, and the network presence icon disappears on its screen. What to do in this case, how to restore the connection?

Why is the mobile network unavailable? What to do if the MTS network is unavailable? Why is the Beeline network unavailable? Why is the Megafon mobile network unavailable? What to do if the Tele2 network is unavailable?

Content

hide 1Why is the mobile network sometimes unavailable? 2What to do if the MTS network is unavailable? 3Why is the Beeline network unavailable? 4Why is the Megafon mobile network unavailable? 5What to do if the Tele2 network is not available?

Reboot your phone

Mobile communications is a complex technology.
The same Megafon is a network in which a huge number of mobile devices, tablet PCs, modems and other gadgets operate. The network itself includes a large number of base stations and various technical equipment. Thus, despite the stability of the communication system, it is necessary to note its complexity. However, we cannot guarantee the complete absence of errors that appear both on the part of clients and on the part of the provider. In a situation where you are faced with a message that the cellular network is unavailable, try restarting your phone. The reboot procedure is a universal method for correcting malfunctions of digital devices.

Due to the fact that many devices freeze, lose functionality completely or to a certain extent, and there is a special button for rebooting (found on both PCs and routers). Smartphones are also equipped with a similar function.

Let's look at what can happen during the reboot process:

• Cleaning your phone's RAM.
• Re-launching options and modules.
• Re-registering the device on the mobile network.

Why is the mobile network unavailable?

1. You are out of network coverage. Most often, this situation occurs outside the city or in the basement. Sometimes, very rarely, small “patches” without coverage appear within city limits if there are large-scale objects nearby that serve as a barrier to radio waves. If the network is unavailable for this reason, the connection is automatically restored when returning to the coverage area.
2. You put your phone in “airplane mode” and forgot about it. In order not to turn off the device at an important meeting, in the theater, etc., many people use the “flight mode” . Check if it is enabled on your phone, because in this mode the device does not communicate with the mobile network.
3. There is no network due to a problem with the mobile station. In this case, not only you have no connection, but also all the subscribers of your operator who are near you.
4. The phone left the communication zone with one station and did not register with another. The failure can be resolved by simply rebooting the phone.
5. The SIM card is faulty or incorrectly installed in the slot. Try removing the SIM card and inserting it into another phone. Check if your phone works with another known good SIM card.
6. You have downloaded an application with a virus that interferes with communication. Remove all apps installed in the last few days and restart your phone.
7. If all of the above does not help, try resetting your phone, returning it to its original state. First save your contact lists, photos and other necessary files in any way, since when you reset the settings, all personal information is destroyed.

Sometimes problems with network availability occur while roaming. You need to check your roaming settings to see if they are preventing the connection from being established.

Devices from China

The disadvantages of the firmware of Chinese phones, which are uncertified, mean that when you try to make a call, you may see a lack of network access. It is difficult to do anything here, just reflash the phone, but this will not be a guarantee. We can only recommend buying certified mobile devices.

If the network suddenly starts to disappear on your phone, it does not see it or cannot detect the mobile operator, in some cases you can solve this problem without the help of a mobile service. It is quite difficult to independently determine the reason for this network behavior on your phone, but you can take a number of measures that will eliminate the problem partially or completely. Such measures include changing the settings inside the phone, checking the phone for breakdowns, or contacting your mobile operator directly. To start, take a look at the network icons at the very top of your screen, they can usually tell you a lot. Then start studying this article.

What to do if the Tele2 network is unavailable?

• by calling 611 from Tele2;
• by number 81 from a landline phone;
• on the official website via the feedback form;
• on the website through Personal Account .

It is clear that an absolutely overwhelming number of people acquire mobile phones in order to be able to contact others. That is, first of all, make calls. All other functions of such devices are secondary. Therefore, if the phone says “mobile network unavailable,” then this is one of the most unpleasant problems that can happen.

In this situation, it is very important for the owner of a mobile phone to understand why this happens and what to do to correct the problem.

There are two types of problems that lead to such a failure:

• General, that is, which can lead to failure with absolutely all mobile phones;
• Related to the work of only a specific operator on which the phone operates.

Setting up MMS

MMS can work exclusively using the Internet network. Therefore, to send MMS, you need to configure this service. If you have not received automatic settings, you can get them by calling 679. After the call, you will receive an SMS with the settings for MMS messages. After this, the user needs to save the settings. You must restart your phone before use.

You can also configure MMS manually. To do this, you need to create a Telu-2 MMC profile. It is worth noting that its name can be chosen at the discretion of the user. The home server will be mmsc.tele2.ru. The proxy server must be enabled. The IP address of the server is also indicated, which is 193.12.40.65. The choice of Port depends on the phone model. Those that have a WAP2 port will be 8080, for older models it will be 9201. The connection is GPRS type. The access point is the same as the home server. The username and password are not filled in.

After the manually entered parameters are specified, you can check the sending of the MMS.

Attention! You need to check the ability to send MMS on your device; if it cannot receive such messages, then in this case you will receive SMS links to view multimedia.

Let's start by considering the first option

Common root causes that should be rechecked first

If the mobile network is unavailable, this does not mean that the device is in a faulty state. Possible causes of this condition are:

1. A person is trying to use a device in a place where there is simply no coverage area. Most often, this phenomenon is observed somewhere outside populated areas. For example, in the steppe, forest, mountains, and so on. It is possible to encounter a similar situation if you go down into basements or cellars. The solution is simple - return to the coverage area.

2. It is likely that the user accidentally or purposefully activated the Airplane Mode function on his mobile phone and then forgot about it. That is, to fix it you will have to deactivate it, sometimes you will also have to restart the device.

3. The mobile tower located in the area of ​​human occupation is in a faulty condition. In this situation, you will have to wait for the arrival of a repair team to restore communication. An indirect sign of this particular case is the fact that a similar message is written by absolutely any phone located in a given area.
4. There may also be problems with the SIM card. It is recommended to remove and reinstall it into the device. Check the functionality of the equipment using a guaranteed working SIM card.

5. Sometimes it happens that when moving to the area of ​​responsibility of another station, the phone does not register to work in its network for unknown reasons. A simple reboot of the equipment usually helps here, and it doesn’t matter what OS it’s running on - Android, iOS or Win.
6. If a failure begins to occur immediately after installing any new software, it is recommended to remove it. It is likely that this application is infected and the malicious content prevents the mobile device from performing the main function.

Sometimes the root cause is difficult to identify. If this is the case, then it is advisable to reset your mobile phone to its original state. Naturally, having previously saved somewhere all the important and necessary information for a person - contacts, photographs, videos, and so on. Most often, returning to the original settings is done from the telephone settings menu. But sometimes this will require a restart in a special mode by pressing a certain combination of buttons.

As already written above, there is also a second option. It is associated with the work of a specific mobile operator. Let's look at the most popular of them.

Trivial problems

These reasons include a number of problems that can be solved using the simplest methods.

Checking these points is a priority if there is no access to the network.

• The first and also the most common reason why there is no mobile Internet on the phone is a negative balance. Sometimes mobile operators withdraw funds without the user's knowledge. It could also be due to simple forgetfulness. In any case, if there is no Internet, it is worth checking the funds in your account. Verification methods usually differ depending on the mobile operator.
• Lack of network can also be the reason for lack of internet. In this case, it is enough to check the network indicator. The solution to this problem can only be movement in space. Since the cause of this phenomenon is the specific location of the user. Depending on the distance of the communication towers, the network in different locations can vary from excellent to non-existent. This directly affects the operation of the mobile Internet. That is, if the network is low, then the Internet will be slow. Sometimes the reason may lie in the device itself. If the network is always quite low (even if the user is near the tower), then it’s worth taking the phone for repair.
• "Data transfer" is not enabled. In modern gadgets, mobile Internet does not work on its own. It consumes a certain amount of phone power. In order to reduce battery consumption, a function was invented that allows you to turn off. Therefore, it is worth finding this item in the settings and checking it or switching the toggle switch (depending on the model).
• Network registration failed. This phenomenon is possible after there is no network. As mentioned above, it is enough to change the location of the deployment. However, it happens that the user has come to a place where the network should work perfectly, but it is still disabled. The solution to this problem is to restart the phone. Often this problem is specific to 3G networks.

Sometimes the previous points are irrelevant, and then you have to look for a more compelling reason for the lack of network.

Failure with MTS

MTS company gives the following recommendations on this matter:

• Make sure that it is not the operator's fault. Usually, if any breakdown occurs, you can find out about it in the media, on the pages of official social networks, and so on;
• The company cites bad weather conditions as one of the possible root causes of the failure. If this is the case, then you will have to be patient and wait for them to improve;
• There is also such a specific option as network overload. It occurs when too many people want to use it at the same time. Most often, this situation occurs, for example, in the first minutes after the New Year, when people start calling their relatives and friends to congratulate them. An indirect sign of this condition may be that the phone shows an excellent level of communication, but it is impossible to make a call.

All other possible root causes of the failure completely repeat, according to MTS, the list that was discussed above as a general one.

You can report an unpleasant situation using one of the special numbers:

• For MTS subscribers – 0890;
• For people connected to other operators - 8800 250 0890;
• When roaming – +7495 766 0166.

Perhaps an MTS representative will give the necessary recommendations for correction.

Disabled signal transmission function

Each portable terminal is equipped with a signal transmission mute function. Since it is most often used when flying on an airplane, so as not to disrupt the operation of on-board systems, its second name is “Flight Mode”. At this time, all other gadget programs operate as usual.

It is very easy to see that this mode is enabled. The corresponding icon will be displayed on the screen.

By entering the settings menu on the phone, this program is disabled, and the phone returns to its full functionality.

Beeline crash

Beeline has also prepared instructions on how to act in a situation where the phone says “mobile network unavailable”:

• Restart the device. Most often this gives the desired solution;
• Make sure that the SIM card you are using is installed correctly and is in working condition;
• Find out if there is a breakdown on the part of the operator;
• Go to settings, where select “Search for network”. Carry out the search automatically and then manually.”

If the recommendations do not help, contact Beeline representatives:

• From Beeline phone – 0611;
• Using other operators –;
• In roaming –.

You can also use the tools that the user receives in his personal account on the official resource of this organization.

Damage

The answer may be hidden in the technical condition of the card. Damaged contacts on the surface lead to incorrect operation. The right decision would be to contact the sales office in your city and ask to replace the card while maintaining the phone number or buy a new one.

If it is not installed correctly in the slot, the device will not detect the network. So, take out the SIM card and reinsert it. Many devices have a port for a removable memory card, it’s easy to confuse them. Follow the instructions in your phone's instructions during installation.

There are several types of SIM. Sometimes a certain device model requires circumcision. But such a procedure is quite labor-intensive and without special tools (stapler) leads to a violation of the integrity of the contact surface. If you cut the size incorrectly, it may simply not fit into the slot, or it may become too small and will not press tightly against the contact pins of the smartphone. To avoid this, contact qualified specialists.

Some craftsmen use paper and double-sided tape to achieve the desired size of the card at home, cutting off the correct dimensions of the paper template or placing a small piece of paper to press the SIM card tightly to the contacts in the slot.

Failure with Tele2

Tele2 gives similar recommendations to solve the problem:

• Make sure that the SIM card is used correctly and that Flight mode is not activated;
• Restart the equipment;
• Check the status of your cash account so that it is enough to make calls;
• Make sure that the phone itself is working, using an alternative and guaranteed working SIM card for testing;
• Return to the operator's coverage area;
• Bring the device into a warm room if a person is trying to use it at fairly low temperatures.

If this does not help, contact customer support representatives:

• From Tele2-phone – 611.
• From city or other mobile operators - 8495 97 97 611.
• From your personal account by registering on the official website.

Do all these instructions help? You can find out about this from real reviews from people.

Phone settings

The parameters of each smartphone provide special functions for jamming and blocking connections. Airplane mode is common on every model; if you forget to turn it off, the subscriber will not see the network.

Depending on the brand and type of device, in the settings there are buttons to turn off and switch (especially in dual-SIM devices) SIM. The user can disable the selected option himself. Check if the card is active.

On some devices, only one slot is intended for data transfer, usually the first. Check with the manufacturer for information and see if the connector is selected correctly. If necessary, reinstall the SIM card.

This problem with a lack of signal is quite common, and the reasons can be completely different. To determine a solution, it is necessary to correctly determine the type of failure.

Reviews from mobile users

So what do people say about this issue:

1. Alena, Astrakhan. Connected to MTS all my life. Usually everything is fine, but recently I couldn’t call anyone for several hours. I was already starting to worry, I thought there was something wrong with my favorite phone. Fortunately, it turned out that the equipment on the tower was being changed and that was the reason - I found out from the company’s social network page.
2. Fedor, Kostroma. I always liked MTS for its pricing policy and quality of communication. But the other day I went fishing with friends. There are problems with communication. At first I sinned by accidentally getting my mobile phone wet. It turned out that this company does not yet have coverage throughout the entire territory of our country. True, we climbed into the deepest wilderness.
3. Semyon, Peter. I often fly around the country. And somehow I forgot to switch to the desired mode. Upon arrival in the next city, I was unable to call. I found the nearest MTS operator office. The staff corrected the weight in just a few seconds - thank you, it’s my own fault.
4. Georgy, Samara. There was a funny incident that year. In winter I went for a walk with friends in nature. All day skiing and snowmobiling. As a result, the phone stopped ringing. I thought that Tele2 was buggy again. It turned out that the equipment was simply overcooled - when we returned to the hunting lodge, everything became normal.
5. Peter, Moscow. I have been connected to Tele2 communications for several years. All good. The only time the connection was lost was during the New Year holidays. I waited twenty minutes and everything was fine.
6. Natalya, Rostov. I bought my mother a new phone and gave her a SIM card from Tele-2. The card is mini, and the slot is for large ones. As a result, my mother could not insert it correctly and thought that the mobile phone was defective. I arrived, reinstalled - everything works as it should.
7. Leonid. Kaluga. A few weeks ago I bought myself and my wife a new phone. There was a Beeline store nearby, so I decided to drop by there to get some new cards. I took it, brought everything home, put it in - everything works for my wife, but not for me. I’ve already tried this and that and nothing works! I called support. We contacted a specialist quickly. He offered to put his wife’s SIM card in my phone. Rearranged it and also stopped seeing the network. It turned out that it was a defective device, and I had to go and replace the faulty device with a new one.
8. Ekaterina, Moscow. I don’t know why everyone praises Beeline. I tried their services once. Everything is very bad - when I leave the city I can’t reach anyone by phone. I went to their representatives to find out. They say everything is fine, use it. I changed the operator and phone - everything is fine. I won't go back to them again.
9. Tamara, Vladivostok. I took Beeline because their advertising is always great. Basically, I'm not complaining. True, sometimes I go to visit relatives in Kamchatka and there are problems with communication there. Usually everything is decided upon approaching large populated areas. I think that in the wilderness other operators have the same problems.

That is, according to ordinary subscribers, troubles of this kind are usually solved very simply. The worst option is a breakdown of the mobile phone itself, since this often leads to the fact that a person is forced to spend additional and quite serious money on buying a new device or repairing an old one to fix the problem.

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Sources used:

• https://kakoperator.ru/lifehacks/chto-delat-esli-mobilnaya-set-nedostupna
• https://goodquestion.ru/mobilnaya-set-nedostupna/
• https://digital-wiki.com/mobilnaya-set-nedostupna.html
• https://mobiloid.ru/mobile/chto-delat-esli-nedostupna-mobilnaya-set/
• https://helpmyos.ru/obshhee/telefon-pishet-mobilnaya-set-nedostupna/

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SIM card doesn't work

This is the second most common reason that a call does not connect to the subscriber.

This happens for the following reasons:

• failure of the chip on the card due to mechanical damage or exposure to electromagnetic radiation;
• the card is not installed correctly in the slot intended for it and therefore the chip does not come into contact with the reader;
• The SIM card is blocked due to incorrect entry of the access password, or by the telecom operator for a number of reasons, one of which may be debt for payment for services.

The phone will indicate problems with the chip to the user with a corresponding icon on the screen.

You can find out what to do in this case by reading the instructions for your phone. As a rule, reinstalling the card and rebooting the device will help. If your mobile operator has disabled the service, you must contact a special support service. This can be done from a smartphone using the Internet and WiFi.

Reboot

Cellular communication is a very complex thing. The same MegaFon network employs millions of phones, modems, other devices and tablets. The network itself consists of many base stations, switches, other equipment and control centers.

In other words, the set of connections is quite complex, although stable. But no one is immune from inaccuracies - failures can be observed both on the side of MegaFon and on the side of the subscribers themselves. If the phone informs you that the mobile network is unavailable, it is necessary.

Rebooting is a universal method to bring any digital device into emotion. It can hang entirely or partially, losing all or part of its functionality. Based on this, many devices (from routers to computers) have a reboot button.

In smartphones, this operation is performed using the function of the same name or an obvious off/on cycle. Let's see what happens throughout the reboot:

• The device's RAM is cleared;
• The OS boots from scratch;
• Various services and modules are restarted;
• The phone is re-registered in the cellular network.

If you use MegaFon, and the message “Mobile network is unavailable” suddenly appears on your phone’s screen, feel free to send the device to reboot.

Incorrectly selected case

Very rarely, phone owners think about the fact that the gadget's case can significantly degrade the quality of communication. This is especially true for modern smartphone models. Manufacturers, when calculating signal strength, are guided by the conditions for complete coverage of the territory by antennas. However, this is not always typical for our conditions.

Beautiful plastic covers with metal elements, or aluminum protective panels can reduce the signal strength several times. This should definitely be taken into account when purchasing and installing them.

In most cases, the problem of deteriorating signal reception can be solved at home, or by contacting your cellular operator. But in some situations, service repairs and replacement of individual components may be required. Let's look at the most common reasons why the mobile network becomes unavailable on Android, as well as methods for solving them.

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Without a mobile network, a smartphone turns into a sophisticated toy with which you can listen to music, watch a movie and play an application. It is no longer possible to make calls from it, which means the main function of the mobile phone is lost. The first and most common reason for the lack of mobile communication is a problem with the SIM card. In this case, several scenarios are possible:

• The SIM card is blocked by the operator. As a result of a long period of inactivity, the operator intentionally blocks the SIM card, and, accordingly, such a card cannot receive a signal.
• The SIM card is damaged. With prolonged use, as well as frequent replacement of the SIM card, its contacts may be damaged. As a result, a phone with a weak radio module may have poor reception or even display the message “mobile network not found.”
• The SIM card is cut incorrectly. New Android smartphones can only support SIM cards of -micro or -nano SIM format. This means that the user needs to cut his old SIM card to the required size. If you do this at home, you can damage the contacts and ruin the card, which will not receive the signal from the mobile operator.

A similar situation often arises only when using the same SIM card for a long time. Although in some situations the problem may appear in the first days of operation. Let's consider how this problem can be solved.

The simplest tests

First, we check the balance status. Each provider offers its own method. Read the instructions or dig through your contacts list - usually there is a corresponding number there. To obtain account information, dial *, then a certain three-digit code (unique for each operator), followed by the # symbol and press the call button. In response, the display shows the amount available to pay for calls. If the wallet is empty or there is an overspending of cash, top up your account and the Internet will appear.

We will assume that everything is OK with the balance. What to do next? We look at the network connection indicator. If it is deactivated, it means you are out of range. There is only one cure for this - get away from this place.

All modern smartphone models have a special option. It's called "Data Transfer". To get to this parameter, you need to do the following:

• Go to the connection settings menu.
• Click on the “More” item.
• Click on the “Mobile network” item.
• On the screen that opens. The picture below will serve as a good illustration:

What to do if there is still no Internet? You can try turning off your smartphone and turning it on again. Sometimes it helps. The fact is that 3G networks often stop pinging after leaving the subway and in other cases entering the access zone from places where there is no network. In this case, the machine is unable to connect to the network without rebooting.