Are you not receiving SMS messages on MTS? Such situations are always unpleasant because they interfere with normal communication with close friends. But the most unpleasant thing about them is not the fact that problems arise, but the difficulties that arise when searching for their source. After all, without discovering the reason that led to the sudden disappearance of an entire function, it will not be possible to correct the situation.
The main difficulty that subscribers who decide to deal with the problems that have occurred will have to face will be finding the malfunction that led to malfunctions in the operation of the cellular operator. But with the right approach and proper preparation, even untrained users will be able to cope with difficulties. To do this, just be patient and consistently check all possible sources of trouble.
There is a high probability that the solution will be on the surface, and the restoration of communication will occur instantly. But at the same time, it is worth preparing for situations when the user will not be able to influence what is happening and will be forced to wait until the service for sending and receiving SMS messages is restored automatically, without the participation of the subscriber.
Why don't I receive SMS messages on MTS?
It’s hard to say unequivocally why MTS SMS messages don’t arrive on your phone. A problem can be caused by many reasons. If you find yourself in a similar situation, it is recommended to call technical support and speak with a consultant. He will tell you about the possible causes of this problem. Most often, users encounter problems:
- Network reboot. SMS may not arrive on the subscriber’s phone if the mobile connection is restarted at that moment in time. This is usually carried out during holidays or public events, when many users simultaneously try to use the connection. The only way out of this situation is to wait for events to change. The connection will be restored when the settings are established.
- Software glitch. From time to time, telecom operators spontaneously change settings, which affects the communication performance of some users. This may happen due to bad weather or technical problems. There is nothing you can do - you can only wait for the operator to resume service.
- Accident at a technical station. Problems at the station may disrupt the normal reception and sending of messages. If this happens, you should receive a notification on your phone with an apology and an approximate time frame for restoring service.
- Innovations. During testing of new services at the substation, the performance of other systems may be disrupted, which is why messages may not be sent or received.
- Viral infection. If malicious software has accumulated on a mobile device, some functions will be disrupted. To solve this, you need to reinstall the software and additionally install an antivirus.
- Blocking. If you have not deposited funds into your balance for a long time, the operator may have disabled some of the functionality. This is a common problem that can be solved in one click. All you need to do is top up your balance and after a while the operator will resume providing the service.
- Problems with the phone. If you are sure that there is money on your balance and the connection is working normally, but SMS still do not arrive, try inserting the SIM card into another device. If everything works there, it’s worth sending the phone in for repair.
To start
The most common reasons why messages stop coming are a lack of network or a full smartphone memory. It doesn’t matter what kind of SMS you are waiting for, be it:
- One-time password for Vkontakte, Instagram, Facebook, Telegram, Viber,
- Security code for online banking (VTB, Tinkoff, Sovcombank, Yandex money, Alpha Bank and others), government services, Paypal, Qiwi, Webmoney wallets
- Notification from gaming services: steam, 1xbet, and others.
On a note! These problems can occur in any phone based on Android, iOS, Windows Mobile, iPhone.
Is there a network
Breakdowns on the line of telephone operators (MTS, Tele2, Beeline, Megafon and other regional ones), congestion on holidays or bad weather, strong gusts of wind - all this can lead to a lack of network. This is a problem on the operator's side. In this case, it is recommended to wait for the connection to be restored or call the contact center back in order to clarify the cause of the breakdown and the timing of the resumption of communication.
It happens that the SMS was sent while you were outside the reception area or abroad in roaming, therefore:
- The notification may be “lost” because the time limit is triggered,
- Arrive significantly late, up to a day.
Reboot
If your phone suddenly stops receiving messages, then some settings in the device itself may have failed. Reboot your device, the settings should update automatically. If after this you still don’t receive SMS messages, read on.
Clear memory
Another common reason, especially for older models (including push-button models), is the device’s internal memory is full. Modern Android, iOS and Windows smartphones provide several gigabytes for storing personal information, photos, videos. However, this quantity may not be enough for SMS to be delivered without problems.
Clear your cell phone memory of unnecessary photos, files, videos, and applications that you don’t use. Removal can be done manually or using a special utility:
- download and install CCleaner Master from the app store;
- run the utility on your smartphone, the application will scan the memory and identify junk and temporary files;
- Click the "clean" button to remove all unnecessary stuff.
On a note! Sometimes, to clear the internal memory of your phone, it is enough to go to the messages section and manually delete the accumulated SMS. This will make room for new ones.
MTS SMS are not sent or received
If you are not receiving text messages while traveling in Russia, first check your personal account balance. You can do this by calling the call center or dialing *100#. If the amount is zero or negative, top up your account. After this, the service will resume.
Often SMS messages do not arrive due to the phone memory being full. You can purchase a memory card or clear out unnecessary files. Make sure that you have not blacklisted the subscriber - if he is there, then no messages can come from him. Don’t know what to do if you don’t receive MTS SMS on your phone? Contact technical support specialists for assistance. Additionally, you should check your phone settings. They should be:
- Phone number for sending – +79168999100.
- Opposite GMS there should be a bird.
- Message type – standard text.
- Delivery period is maximum.
Usually, after setting all the settings, SMS starts working. Don't forget to restart your mobile device for the changes to take effect. If such an algorithm does not change anything, you should contact the operator’s technical support. Experienced specialists will help you understand the situation. In some cases, an automatic restriction is placed on the SIM card, which can only be removed by the operator.
Service settings
There may also be a problem if the SMS center settings are incorrect. First of all, check which number is indicated in the “Message Center” column; for MTS subscribers it should be this: +7 916 899 91 00.
The wrong data link may be connected. The default setting should be "GSM", if another is active (eg GPRS), replace it. You also need to check the “Message type” line; it should display: Text, Standard or Normal (depending on the model and device, the name may change).
The maximum storage period must be specified.
After making any changes to the Message Center, you will need to restart your device for the new settings to apply.
MTS SMS messages do not arrive on my phone - how to fix it?
If you are not sending or receiving SMS on MTS, the problem is in the settings. From time to time they can get confused, which is why the device does not connect to the necessary servers. To solve the problem, use the following methods:
- Contact technical support.
- Change the settings yourself through your personal account.
- Visit any cell phone store.
After changing the settings, you must restart your mobile device. After such manipulation they will begin to act. You can send messages without restrictions.
Advantages of Interkassa
The site developers created it to integrate with certain management systems, with the help of which you can accept payments from different clients from all over the world.
The payment aggregator greatly simplifies the use of online service tools, which many businessmen use in their business activities. Money is withdrawn within 48 days, and often earlier – in a few hours. Payment transactions can be made to transfer money to an account or current account, or an electronic wallet.
Moreover, registration and use of the unit is absolutely free. Each sale only charges a certain amount of commission, which depends on the company’s turnover.
However, as in any system, unforeseen situations occur in Interkass when the code indicating the receipt of money is not received. Let's take a closer look at why this happens, for what reasons it can happen.
Malfunctions in the operation of the MTS operator
Failure to send SMS may be due to technical work by the provider. From time to time, any mobile communication (MTS, Beeline, etc.) carries out maintenance of its networks. That is why, occasionally, subscribers may have difficulty sending messages and making calls.
It’s sad, but little depends on the user here. The only thing a subscriber can do is contact the television system operator by calling 8 (800) 250 0890 for clarification.
If the situation with SMS blocking is not resolved over the phone, you can always contact the MTS office center. Here you are guaranteed to be provided with quality service and will be helped to resolve any issue related to mobile services.
Forwarding
Those who want to learn advanced settings will love the Service Management → SMS Pro section. Although message redirection is not able to completely disrupt the reception of messages.
MTS personal account is a convenient free self-service service for Mobile TeleSystems clients. In MTS LC, subscribers can manage their number, find out their tariff, balances on traffic packages, minutes and messages, manage services, get detailed expenses, top up their balance and resolve many other issues independently, without the help of the support service.
In this article we will tell you how to create an account in your MTS Personal Account, how to log into your personal account from a computer or phone, how to find out your password if you have forgotten it, and introduce you to some useful functions of the virtual assistant.
Common joke
I'll start with the most harmless one. Someone you know who knows your number decided to flood your phone with messages as a joke. This is done using programs called “SMS bombers” or “SMS flooders”. I don't know why some people think this is funny, but the joke is quite popular.
- I can’t send SMS to Sberbank number 900: why don’t the messages go through and what to do?
How to protect yourself. If you do not plan to use the services from which the messages came, simply block the sender names.
TEXTBOOK
Self-defense from scammers
We talk about techniques that will help you not lose money Start learning
Virus attack
Today, there are many attackers who create viruses to infect mobile devices and others. Therefore, if after downloading something from the Internet or after visiting certain Internet resources, messages stop coming to your mobile phone, you need to check the device for virus attacks. The phone may have come under a similar attack. A special program that detects viruses and destroys them can help solve the problem in this situation. You can also find out about the virus with the help of a help desk employee, since telephone viruses are often used to withdraw funds from a mobile balance. Sometimes, of course, viruses can block the network. After carrying out some simple operations to clean your mobile device from pests, you will be able to immediately use mobile services in standard mode and SMS will begin to arrive.
Crash
Also, sometimes there is a network failure or technical work on MTS. As a rule, when a failure begins, you cannot receive messages, make calls or access the Internet. As a rule, it is simply unrealistic to know when this will happen. In this situation, customers will also not need to take action. The best solution to this problem is to wait. When the glitch is fixed, everything will fall into place. It is worth noting that such cases can occur in bad weather conditions, as well as in extreme heat or cold. Since the mobile operator MTS is one of the three leaders in Russia, there is no need to panic. Failures occur extremely rarely, and if they do occur, they will be resolved in a short period of time.
What to do if you forgot your password?
Don’t be upset if your personal account password is forgotten or lost. Restoring access to the service is very simple, you just need to go through the registration procedure again and receive a one-time access code to your personal account.
- Log in to the MTS online assistant using your phone number using the one-time password you received. Set a new password immediately or change it later.
- To change the password for your MTS Personal Account, go to the “Settings” section and open the “Login Settings” tab. Enter the current and new passwords in the appropriate fields of the form and click the “Change” button.
If you do not remember your old password with which you entered the service, you will have to exit your Personal Account and request an SMS with the password again on the login page.
Attempt to register with code selection
To send spam with scams and “junk” advertising, scammers usually create accounts in someone else’s name or use hacked ones. SMS with activation codes may indicate that they are trying to hack your accounts or register new ones to your phone number.
When registering, the services send a verification code to the specified mobile number. By entering this code, you confirm that the number belongs to you and you agree to registration. The scammer does not have your phone number, but he may try to guess the code sent to you.
The longer the code, the more difficult it is to do this. For example, if the code consists of four digits, there are 10 thousand different options, and if it consists of six, there are already a million options.
The script can be taught to check all these options and automatically enter verification codes one after another - from 000000 to 999999. It all depends on the site’s security: does it limit the number of attempts, and if so, how many there are. And is it possible to repeat the procedure with the same number after some time?
The more attempts the site gives, the higher the likelihood that the script will have time to pick up the code and confirm “your” account without access to the phone and SMS text. For example, in 2021, on Habré they wrote about the theft of accounts of one car sharing service.
Many sites are less secure than they seem. Especially for this article, I wrote a small script and tried to use it to find a six-digit verification code for one social network. Surprisingly, the site allowed my script to enter more than a hundred different verification codes - and only after that it said that I was trying to do this too often and asked me to wait 10 minutes.
I didn't restart the script. But even in one attempt, the probability of selection is 100 to 1,000,000, that is, 0.01%. If you go through 10 thousand numbers, one of them can be confirmed. And if the code is only four characters long, then under the same conditions one hundred numbers will be enough to match the code to one of them and gain access to a confirmed account. After this, you can send spam from it on someone else’s behalf.
Anna, you wrote that messages came at certain intervals, in the morning and in the evening. This increases the likelihood that we are talking about code selection. The scammer waited for the time suggested by the site and ran his script again. They may have tried to hack your accounts or register new ones using your phone number.
How to protect yourself. Unfortunately, there is no guaranteed protection against such hacking. It is possible that a fraudster will be able to find the code and activate the account. A separate SIM card for the Internet will not help: the fraudster will still be able to register an account with the main one. It all depends on the security of a particular site.
If some sites are important to you or you already have an account there, try changing your password or writing to technical support and describing the situation. Perhaps your account will be blocked and a new one will be created or some other option will be offered.
