? If Android does not send SMS and you do not receive notifications about a new message, then using your smartphone becomes inconvenient. You should look for the cause of the failure in the operation of the SIM card, the phone itself and its firmware. First things first.
This article is suitable for all brands that produce phones on Android 11/10/9/8: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.
Attention! You can ask your question to a specialist at the end of the article.
SMS messages do not arrive due to connection problems
Communication problems are the most common reason why SMS messages do not arrive on your phone. Sometimes these problems are on the mobile operator's side, and sometimes on the user's side. Of course, we cannot solve operator problems, but we can try to solve problems with the phone.
In some cases, the phone may freeze and not work with the mobile operator's network as required. In this case, the phone usually shows that there is a connection and everything is working. There are two ways to solve this problem: temporarily enabling Airplane mode or completely rebooting the phone.
The first option is suitable if you have a modern phone with a touch screen. For example, on Android devices you need to open the settings and go to the “Network and Internet” section. Here you need to turn on “Airplane mode”, wait a few seconds and turn it off.
On your iPhone, you need to open the Settings app and use the Airplane Mode switch, which is located at the very top of the screen. As in the previous case, after turning on this mode, you need to wait a few seconds for the connection to disappear, after which “Airplane mode” can be turned off.
This mode is designed for use on an airplane. When it is turned on, the device completely disables all communication modules, so such a short-term activation of this mode allows you to restart the connection. It is not uncommon that after such a reboot, communication begins to work normally and SMS messages begin to arrive as normal.
If you have a classic feature phone, then you may not have Airplane mode. In this case, you should completely restart the device, that is, turn it off and on. After switching on, the connection will resume and the operation of SMS messages may improve.
It should be noted that rebooting the device is an excellent option for solving communication problems for a smartphone, so if briefly turning on the “Airplane” mode did not help, you can try a reboot.
They don't arrive or send out
Many subscribers sooner or later encounter a problem - Beeline SMS messages do not arrive or are sent. This may be due to a number of reasons; you can easily fix some of these problems yourself in a matter of seconds.
Let's start with the most obvious possible actions that need to be taken if Beeline does not receive an SMS with a password. Here are explanations from support about why SMS messages from banks are not received on June 25, 2021, follow the link.
Balance check
You should carefully make sure that there are enough funds in your account to send and receive messages:
Technical work is being carried out
Often, difficulties are caused by technical work on the operator’s side or heavy workload of the company’s base stations:
Message Center settings failed
Please note that depending on the Android phone model, the settings section may be called slightly differently.
iPhone owners can use a simplified version of connecting to the service:
Phone breakdown
Sometimes the answer to the question of what to do – SMS messages do not arrive on Beeline – is hidden inside your smartphone. Try the following:
By the way, if you stop receiving SMS messages, you can do the following:
There are two more rare reasons why you cannot send an SMS and receive a delivery report:
It's time to talk about why SMS from Beeline short numbers and confirmation codes from banks are not received.
No messages from short numbers
Are you wondering why SMS messages are not coming to Beeline from short service numbers, with confirmation codes or notifications about who called? This could be any reason from the list above. However, it's worth further noting a few other potential problems.
Check your spam protection:
If you do not receive an SMS with a Beeline confirmation code, your device may have run out of memory:
Can't receive an SMS from your bank - from Qiwi, Sberbank or Tinkoff?
Finally, if you constantly encounter a problem, it is possible that third-party software is installed on your smartphone that blocks the operation of the standard message center:
By the way, we recommend that you make sure that you exit airplane mode! Finally, let’s figure out why some “letters” may arrive with a delay. See also - the refill later service may be useful to you.
SMS memory is full
If you have a classic push-button phone and SMS messages are not received, then the problems may be caused by memory overflow. The fact is that such phones have a strict limit on the number of messages that can be stored in the device’s memory. For example, this limit could be 50, 100, or 250 messages. And after this limit is exhausted, the phone stops receiving messages.
Fortunately, this problem can be solved very simply. To do this, just open the list of received SMS messages and delete unnecessary messages. In most cases, such a list has a function for deleting all messages at once; if there is nothing important there, then this function will help solve this problem quickly and for a long time.
In modern smartphones this problem practically does not occur. However, if you have checked all other options and still do not receive SMS messages, you can try clearing previously received SMS messages. There is a small chance that this will help.
SMS messages are received by another application
If you have a modern smartphone, then problems with receiving SMS may be caused by the fact that they are received not by the standard Messages application, but by some other application that was installed on your device. This situation is possible, for example, on phones with the Android operating system.
In order to check which application is responsible for receiving SMS messages, you need to go to the standard “Messages” application and go to its settings. Here, among other settings, there will be an option such as “SMS application”. When you open it, a list of applications that can receive messages will appear.
Here you need to select the standard “Messages” application, and then check whether SMS have started to arrive or not.
Software glitches or viruses
If you have done everything described above, but SMS still do not arrive, then perhaps the reason is some kind of software glitch or virus that blocks the normal operation of SMS messages. In this case, you will have to reset the phone to factory settings. First, you can try resetting network settings and applications, but if this does not help, then you will need to completely reset the device and delete all data.
On a phone with the Android 8.0 operating system, to do this, open the “Settings” application and go to the “System - Reset settings” section.
And on the iPhone you need to open the settings and go to “General - Reset”.
If SMS do not arrive even after resetting the settings, then your phone may be faulty or it needs firmware. In this case, it is best to contact a service center.
Source
SMS messages end up in SPAM or blacklist
Modern phones often have features that allow you to filter unwanted messages. Such features may block you from receiving messages that come from certain senders or contain certain phrases. Therefore, if you have a modern smartphone and you cannot understand why SMS messages are not being received, then you definitely need to check the settings for such functions.
To do this, go to the Messages application, open the settings and explore the options that are available here. The options you need may be called: “Spam numbers”, “Spam phrases”, “Black list”, “Block list”, etc. Review all these options and remove any blockages if possible.
SMS messages do not arrive due to incorrect settings
Receiving and sending SMS messages is tied to a mobile operator service such as “SMS Message Center” or “SMSC”. This center acts as a buffer; it receives messages from some users and forwards them to others. In this case, in the phone settings you can specify the phone number at which this center is available. And if this number is incorrect, the phone will not be able to send or receive messages.
Therefore, if you are not receiving SMS messages, then this option is worth checking out. First, find out which phone number should be used for the SMS message center from your mobile operator. This information can be found on the Internet or asked from the operator's technical support. After that, open the settings of the Messages app and find the SMS Center feature there. If the phone number indicated there is incorrect, it must be changed to the correct one.
It should be noted that on some Android phones you cannot change the SMS center number through the settings. In this case, you need to use the service menu, which opens after dialing *#*#4636#*#*. In this menu you need to find the “SMSC” section, enter the SMS message center number into it, and click on the “Update” or “Refresh” button.
Banning MTS short numbers - how to activate and deactivate the service?
Today, life is arranged in such a way that every businessman strives to get into a person’s pocket, imposing on him absolutely unnecessary goods and services.
MTS was no exception, its subscribers often send messages to paid numbers out of curiosity. Such carelessness leads to the fact that the owner of the SIM card, out of ignorance, activates a service that he is not even aware of.
To avoid astronomical telephone bills, let’s try to figure out how to quickly and freely set up a ban on MTS short numbers.
Content:
Why is such a service needed?
A regular SMS with advertising content can be fraught with potential danger. Often, upon receiving bill details, the subscriber is surprised to notice that the lion's share of expenses is made up of incomprehensible paid subscriptions, which appeared just at the same time as messages with harmless advertising.
Connecting a service that initiates a content ban on MTS allows you to:
- block all outgoing calls to paid numbers;
- set SMS blocking for paid services;
- prohibit receiving messages from paid numbers;
- be sure that children or random people will not burden your mobile account with unforeseen additional expenses.
How much does it cost to connect?
The operator does not charge for the option to block SMS to MTS short numbers. Every mobile provider has it, but only a few operators make this information publicly available.
This attitude is due to the fact that thanks to paid subscriptions, cellular companies earn a significant portion of total revenue. MTS and its competitors will continue to impose useless services, because only a small part of subscribers who discover such manipulations contact the office demanding a refund. While people are unaware of their rights, cellular companies are enriching themselves on their gullibility.
Are all numbers blocked by the service that prohibits sending SMS to MTS short numbers?
No, blocking is installed only for paid subscriptions and services included in MTS-info. The ban does not apply to useful options such as online banking and free USSD codes.
What is needed to activate the service?
Previously, it was possible to add a service using a simple USSD command, but the operator, hunting for profit, excluded this possibility.
Today, prohibiting sending SMS to MTS short numbers is possible only if the owner of the number provides representatives of the mobile operator with documents confirming his rights. This is done in order to complicate the connection procedure and get as much income as possible from clients.
There are several simple ways:
- Call MTS support service at 0890 and follow the instructions to install the option.
- Contact one of the company's offices in person.
How to disable the ban on short numbers?
To find out how to disable the ban on MTS short numbers, you need to contact the network support service or visit the nearest operator’s office.
Subscribers should remember that when switching to any corporate tariff, the established ban is automatically disabled.
How to get back money illegally debited from your account?
To do this, you just need to contact any of the company’s offices. If the subscriber proves that the extra service was activated without his knowledge, the operator will be obliged to return the illegally withdrawn amount.
Messages do not arrive due to problems with the SIM card
Sooner or later, any SIM card fails. Sometimes this manifests itself as a complete loss of communication; the user can neither make calls nor send messages. But sometimes voice calls work normally, but SMS do not arrive.
Checking this option is quite simple. All you need is another phone that has no problem receiving messages. If, after installing a SIM card in this phone, messages begin to arrive, then the problem is in your phone, but if there are still no messages, then the problem is probably in the SIM card and it needs to be replaced.
In order to replace the SIM card, you need to contact the nearest office of your mobile operator. To replace, you will need your old SIM card and passport. The replacement itself is usually inexpensive; in some cases, the SIM card can be replaced for free.
Mobile operator overload
Sometimes, especially during major holidays, the load on mobile operators increases. This is due to the large increase in the number of SMS messages that users send to their loved ones, family and friends. In these situations, problems may arise when SMS messages stop arriving on the phone.
Since in such a situation the reason is the workload of the cellular operator, almost nothing depends on the user. You just need to wait until the network congestion begins to drop and SMS notifications begin to reach the recipient steadily.
In a fairly simple way you can improve the quality of signal reception. The capabilities of the mobile phone’s operating system will help with this. The following steps must be followed:
- Go to the menu with system settings.
- Select the “On the plane” section.
- We are waiting for Android to be completely disconnected from the cellular network.
- We turn on the “On the plane” section again.
When these steps are completed, it will reconnect to the cellular network, but only this time with the closest tower, which will allow you to receive a higher level of network signal reception. You can also reboot the gadget to ensure the effect is reliable.
