Why the Internet does not work well on your phone: reasons and solutions

Causes

The Internet of a mobile operator can work poorly for many reasons:

• The problem is on the operator’s side - perhaps repair or maintenance work is being carried out.
• Weak network coverage area - if the smartphone is not located in the area of ​​a 4G or 3G repeater, then loading pages or loading information from the feed may take a very long time. 2G is enough for telephone communications, but the Internet will be slow. The smartphone will show what type of network you are connected to.
  E/G is 2G or 2.5 G with a speed of 171.2 Kbps.
• 3G is 3G with speeds up to 3.6 Mbps.
• H/H+ is 3G+ with HSPA technology and speeds of tens of Mbit/s.
• LTE or 4G – the highest possible speed.

1. The gigabytes of the main tariff have run out. Buy additional gigabytes or change the tariff to a more favorable one.
2. Bad weather conditions - snow, rain, wind can indirectly interfere with the signal reception of your smartphone.
3. All traffic is taken up by other tasks. This can be done by the App Store and Google Play app stores, which automatically update the software. This option can be disabled in the settings by setting auto update to “via Wi-Fi”.

1. Poor coverage of the region by the provider - if the quality of the cellular operator’s services does not satisfy your needs, change the provider to one operating in your region.
2. The phone's network settings are messed up - check if switching between 2G, 3G and 4G standards is set.
3. Numerous applications in the background - close and unload from memory all programs that consume traffic (for example, VPN, online games). You can also clear the cache of instant messengers, social networks, etc.

Old Android

Separately, we can say about the owners of old phones with Android versions lower than “six”. Such phones can be connected to super-fast and super-reliable Internet, but it may not be of much use.

The reason is that phones are already “physically” (processor, memory, very old version of the Android operating system) cannot work faster with applications installed on them. In versions of Android up to and including 5, applications can only be installed in the main memory; memory cards (SD cards, microSD cards) are of little help. The memory quickly fills up, and the smartphone (tablet) begins to slow down a lot regardless of the quality of the Internet.

Results

However, it is worth checking your device's performance on a fast internet connection.

This is necessary to understand the essence of the problem: whether it is the slow operation of the tablet or phone even with good Internet, or the slow Internet from the provider.

Speed ​​check

If the Internet does not work well in one of the applications on your phone, you can check how another program that depends on network traffic works. You can also check the speed of the connection itself on your smartphone:

1. Open Settings and go to Notification Center.

1. Then click on “Advanced Settings”.

1. Activate the function to show “Current network speed”.

1. Go to a traffic-dependent program (Instagram, TikTok, browser) and check the loading speed during targeted actions.

Additionally, the speed can be found through special online programs. For example, SpeedTest:

1. If the Internet on Android is slow, go to Speedtest.net or the application of the same name.

1. Click “Start” and wait.

1. Finally, you will receive information about the incoming and outgoing speed.

For social networks and surfing the Internet, a speed of 1 Mbit/s will be more than enough. Higher speeds will be needed if you need to watch videos online or make a video call. When the Internet speed drops and you cannot stay in one position stably, restart your phone or check the signal quality after a while in another place.

If the speed is ok, does not jump, but the smartphone begins to work slowly on its own, check the network settings, the amount of free permanent memory and cache.

Beeline

2G – the situation is similar to 2G of other operators, screenshots, unfortunately, are lost.
3G – speed recorded!

We tried it again: yes, indeed, there is speed. Instability of readings indirectly indicates high network load.

At the time of the experiment, Beeline had not yet launched the 4G/LTE network into commercial operation in Moscow.

Saving traffic in the browser

Animation, pictures, videos – all of this eats up a huge amount of traffic. Although browsers have learned to load information “in portions,” many “heavy sites” do not open for a long time and it seems that the Internet on Android is slowing down, although the problem is completely different.

To slightly speed up the loading of web data, browsers have a “Turbo” button, which compresses traffic and thereby loads pages faster. This option is available in every Chromium-based mobile browser. To activate it in Google Chrome:

1. Open your browser and click on the three dots in the corner on the right.
2. Select Settings.
3. Scroll down and select the Data Saver feature.

1. Move the slider to the "On" position.

1. Here, go to the history and clear your browser of unnecessary data.

Disabling unnecessary programs

If you deactivate or completely remove applications that use traffic and load your smartphone, you can unload some of the resources. For this:

1. Go to Settings and select Applications.

1. Sort by the Third Party column and take a look at your apps. Remove any that deal with traffic and that you rarely or never use.

1. Open the applications one by one and click “Clear cache” and “Stop” for those that remain, and “Delete” that you want to erase from the device.

1. Also hold down the task switch key and clear the entire list of previously opened programs that are contained in the cache.

Network settings

If the Internet on MTS or Beeline, or another operator is detected only in one network (for example, 3G), let the smartphone choose which network it can switch to, depending on the signal:

1. In settings, select "Traffic Control".

1. Then turn off the mobile Internet option and restart it after a while. Check the speed.

1. Next, click “Mobile networks” – “Your SIM” and “Network mode”.

1. Choose to automatically switch between networks that indicate 4G or LTE.

1. Then open “Data Transfer” and activate the “Traffic Saving” option. This function is similar to the one that was enabled for the browser, only it applies to all applications on the smartphone.

Third party software

If the Internet is unstable and still lags, you can use the options of third-party applications to speed up the Internet:

1. Select one of these applications from Google Play and install it on your smartphone.

1. Launch the program and agree to the terms of use.

1. Click the “Fix connection” button.

1. Ready. Log on to the Internet and check the quality of the connection.

Megaphone

2G – there is network coverage, the signal level is maximum, the modem is connected to the network. Speedtest cannot connect to the server, the ping is not working. There is virtually no mobile Internet.

3G – the situation is similar, the signal level is at maximum, there is a connection, but there is no Internet.

4G/LTE – the modem showed a minimum signal level and refused to connect to the network. This happens in large buildings even with satisfactory levels of exterior coverage.

Removing applications and disabling pictures

If the device does not stop slowing down even after clearing the memory, then you need to use a specialized utility that will remove all “junk” from the phone in a few clicks. To install applications from third-party developers, you must first clear the memory for it.

Perhaps the most popular application is Clean Master. The utility has rich functionality and copes with the task perfectly.

Internet lags due to torrents

Various torrent clients are used to download data. They can launch into automatic download and begin their work. In automatic mode, torrent clients distribute and download downloads. This can greatly affect your internet speed. If you are wondering why the Internet is slow, try temporarily deactivating such programs on your computer.

If the connection is still slow, activate the software and try to look for the problem in other factors.

What settings should you check on your smartphone?

Modern smartphones are designed in such a way that when the memory is completely full, the system performance slows down noticeably. For fast operation of the device, it is important that at least 25% of the internal memory remains free.

It is best to transfer all data packages to microSD. It is better to store films, photos, music on external drives. It is best to delete unnecessary packages of information using a file manager. If you delete files using standard means, it will take a lot of effort and time to search.