Why the Beeline SIM card does not work - common reasons and solutions to the problem


Why doesn't Beeline pick up the 4G network?


Owners of Beeline operator numbers, as a rule, are provided with stable cellular communications and high data transfer speeds. But every subscriber has at least once encountered a problem when they do not receive Beeline Internet. We'll tell you what factors influence an uninterrupted high-speed connection, as well as the conditions and settings that need to be completed in order for the coveted 4G network icon to appear on the smartphone display.

Why doesn't 4G Beeline work on my phone?

The mobile operator Beeline offers subscribers such profitable unlimited contracts that some even refuse a cable connection, using a smartphone as an access point. All you have to do is connect your laptop or computer to your phone via Wi-Fi - and high-speed Internet is guaranteed!

There are often exceptions when Beeline does not pick up the network, what should I do?

Usually it is enough to turn on a smartphone or router with a 4G function and configure it correctly, but sometimes difficulties arise that prevent you from gaining the coveted access. Let's consider common situations:

  • the subscriber is located far from the 4G network coverage area;
  • smartphone, modem or SIM card does not support the 4G standard;
  • SIM card is inserted into the wrong slot;
  • high line load or technical failure;
  • Problems with your mobile phone.

A common reason for the lack of a network is that the subscriber is too far from the base stations that provide stable access to a high-speed connection.

For your information! This problem is easily solved by installing an additional amplifying antenna.

If the SIM card stops working on the tablet

When a new tablet does not see the SIM card, the reason may be a factory defect of the gadget. You can check your guess by inserting another card into the slot.

If the SIM stops working while the device is in use, the reasons may be:

  1. Mechanical damage to the seat . The problem occurs among people who frequently move cards from slot to slot. The resulting defect requires contacting a service center.
  2. Card damage . It may appear as a result of self-pruning. To restore communication and save your number, you should contact the service center. The problem is solved by replacing the old card with a new one.
  3. Damage to tablet operating system files . The problem can be resolved by flashing the firmware.

The gadget may not support the Beeline operator. Before purchasing a tablet, make sure that the device can read any cards. When a problem is discovered after purchasing an electronic device, the consumer can use the product return service. Another option is to reflash the tablet.


While using the tablet, problems with the SIM card may occur.

Possible causes and solutions

Possible reasons why the Beeline network does not catch are easy to calculate and eliminate if you know where to start. You should contact the operator's technical support service when the SIM card has deep mechanical damage and does not give any response. A procedure for quickly identifying problems, as well as possible solutions.

In case of complete absence of Internet

After the subscriber purchased a brand new smartphone and tried to launch the 4G standard on it, but discovered a complete lack of Internet, it is recommended to take the following steps:

  1. Make sure your smartphone is designed to support 4G. Find technical information from the device passport, look at the model on the Internet, or find it in the settings. To do this, open the menu with options, find “select network type”, look at the list, if 4G or LTE is missing, then the connection is impossible.
  2. The phone does not have a suitable range. Remember, devices for the LTE network, which are initially designed for the 1800 MHz band, will never connect to high-frequency 4G (from 2300 to 2700 MHz). It is advisable to find out the necessary characteristics of mobile gadgets before purchasing.
  3. Recheck the SIM card for functionality by simply reinstalling it in another slot. Phones with 2 or 3 slots allow you to use communications from different providers. There is often a situation where some new gadget models support the 4G standard only for one slot.
  4. Invalid SIM card. To connect to the LTE standard, you must use a USIM - a SIM card with advanced characteristics and increased memory capacity. You can purchase a card at the operator’s office, either for a fee or exchange it for an old one for free.
  5. If the mobile phone model, as well as the SIM, meet the necessary requirements, and Beeline does not receive the 4G network, what to do next? First of all, check the network coverage map in the region where the subscriber is located. Losing the network while traveling to different regions of Russia, as it turned out, is a common occurrence.

Should be considered! USIM maps are often representative of open spaces; at a great distance from the base tower or in a building, the signal may not only drop, but stop receiving it altogether.

Internet is slow

If the owner of a smartphone has repeatedly used his gadget to communicate in the 4G standard, but today the network is so bad at catching the Beeline Internet on the phone that it does not provide an adequate connection. In this case, you need to do the following:

  • Reboot your phone. In some cases, a simple reboot quickly restores mobile gadgets to working properly.
  • Reboot the router if the connection is via a wireless network. Voltage fluctuations are a common reason why a router experiences a network failure or a weak signal.
  • Update software. All models of mobile gadgets are configured by default to automatically update software. If the phone often does not allow calls, giving out a weak signal connection, the device needs to be “treated”. You can update the phone firmware yourself, but if the owner does not understand the nuances, you need to seek help from a specialist.
  • Rebooting the provider's network during peak hours. Despite the high efforts of the provider to provide the population with high-speed Internet, the capacity of the base towers for all subscribers is often not enough, even in large cities. As a result, during peak hours the Internet may be very poorly received, or even lose access altogether.

Note! When Beeline does not receive 3G, the stability of the connection may be affected by: weather conditions, technical work on the provider’s internal lines, a software limit, or additional obstacles in the path of the radio signal.

How to fix problems

Clients need to know what to do if Beeline does not receive the network. Every subscriber can speed up the Internet. To do this, you can apply the following steps described below.

Reinstall SIM card

Most modern phones have 2 slots for SIM cards. In some cases, one of them does not work (most often with Chinese smartphones). If Beeline does not connect to the Internet, experts recommend reinstalling the SIM card.

Sometimes the Internet does not work well if a Beeline user decides to cut the card himself.

  • Attention
  • This is the least of the troubles: if trimmed incorrectly, the identifier will stop working altogether.

The problem is also dangerous for the slot: some of them are very delicate and easy to damage. The phone becomes unusable.

Reboot your smartphone

This is one of the most common recommendations for those whose Internet is slow. In most cases, this helps solve the problem. The effectiveness of the reboot is explained by the fact that after it all programs are restarted, and the phone begins to work properly.

Reset settings

If you cannot solve the problem by restarting your smartphone, you can try resetting the settings. When deciding to take this step, you need to remember that it deletes personal information.

Updating the software package

All smart phones can update software by default. And if the connection is slow, then the programs do not have time to improve. After the update is completed, stable operation of the mobile device usually resumes.

How to find a network manually

To do this you need:

  • find the settings section;
  • find a submenu with network search;
  • set automatic search.

Traffic optimization

To prevent the package from ending prematurely, you must:

  • disable auto-update function;
  • enable an ad blocker;
  • install a browser that saves traffic;
  • disable background data transfer function;
  • disable automatic downloads and synchronization.
  • For your information
  • If none of the tips help you turn on the Internet, you should contact customer support or a mobile equipment repair service center.

When the Beeline network doesn’t pick up, there’s no need to panic. After all, any problem with mobile communications can be easily fixed. The methods for fixing a broken Internet connection are simple, and they are accessible even to a beginner.

What to do if the settings are incorrect

The standard situation is when the subscriber is in the coverage area, the mobile device supports the required standard and range, even the SIM card is in USIM format, but 4G does not connect and does not catch the Beeline Internet. The phone must be configured to the correct mode - you need to do a manual network search or a complete reset.

  1. Manual network search. Open the menu, go to “Settings”, select the “Network search” section, specify “automatic search”. Save changes and reboot the device. After such simple manipulations, the network should be detected.
  2. If the first action did not help restore access and you cannot find out what the reason is, proceed to resetting the settings. Before the process, it is recommended to save personal information, as it will all be erased from memory. After resetting the settings, you need to restore the default settings on your phone.

What to do if the problem is in your smartphone

The easiest way to fix the problem, if its cause is a broken smartphone, is to purchase a new gadget. This radical option is not suitable for all subscribers. You can try to correct the situation yourself. Another way is to take the phone to a service center.

Repairing a slot

When a smartphone supports several cards, you can try to correct the situation by moving the SIM to another slot. If this solution does not help, then you will need to completely replace the gadget part.

The work begins with studying the design of the mobile device. The part is selected depending on the model. In addition to the slot, for repairs you will need the appropriate tools and the electrical circuit of the smartphone.

If the radio module is broken

The complexity of the repair will depend on the cause of the radio module failure. When the malfunction is due to poor-quality soldering, reconnecting the contacts will help correct the situation. If diagnostics reveal a faulty microcircuit, the part will have to be completely replaced.

The radio module may be damaged as a result of flashing. If your smartphone was working properly, but after the next update the connection was lost, contact support. A new flashing of the gadget will help remove errors. It is not recommended to install the software yourself. Such interference will void your warranty and is also dangerous because it may affect the performance of other device systems.

Why doesn't 4G Beeline work on my phone?

There may be several reasons why a smartphone does not receive 4G:

  • Your device does not support the standard.
  • You have a 3G SIM card installed.
  • You are out of coverage area.
  • The device is not configured to receive 4G.

4G support

So, you discovered that you only have 3G. Why is there no 4G on Beeline on my phone? Not all devices are capable of catching high-speed Internet. Well-known ones include iPhone6 ​​onwards, modern Samsung Galaxy and some Nokia models.

To find out for sure whether it catches or not, go to your smartphone’s settings and find the mobile network settings. Open the item related to changing the network type.

Check out the available options. If the corresponding item is missing, then it is likely that LTE is not supported and the phone does not catch it.

Also read the documentation for the device. In some, support was added, but the menu was not changed. Then he does not receive the connection, because he is not configured. You can get detailed information and buy smartphones with 4G support in the Beeline online store.

You can choose prices to suit any budget - from 77,000 to 1990 rubles.

No 4G card available

A USIM SIM card should be purchased or exchanged for free at any Beeline store. If you already have a Beeline SIM card, feel free to change it. The smartphone catches the new standard only with USIM.

Ways to troubleshoot problems with a Beeline SIM card

If rebooting the gadget does not help, contact the service center. Restoring the device will only be possible after the cause of the malfunction is determined.

Replacing the SIM card

To replace a SIM that has stopped functioning, contact any communication store. You will need to fill out a form to reinstate your card. You must have identification documents with you (or a certified notarized power of attorney).

Contacting technical support

When there is no need for repairs, i.e. There is no connection due to the card being blocked; the technical support department will tell the subscriber what to do.

You can contact the service provider at:

  • mobile application;
  • Beeline's "Personal Account";
  • at any company office.

With technical support - by short phone number 0611.


Contacting technical support will help you resolve the problem.

Network settings

Forced network search can be found in the smartphone settings. In the Network Search section, select the manual mode option. In the menu that appears, activate the Beeline operator.

Flashing a smartphone

When a new Beeline SIM card does not work, but all settings are set in accordance with the rules, the error appears as a result of a violation of the functionality of the operating system. Resetting the settings to factory settings will help fix the problem. If the problem is not resolved after rebooting, reflash the device.

The software will function correctly if it is installed from an official source (it does not contain bugs, viruses, etc.). It is not recommended to install custom firmware.

Coverage area

Not all operator towers have 4G equipment installed. To find out why Beeline 4G disappeared, go to the website and open the map.

On it you will see whether you are in the LTE reception area or not. Red spots mean the presence of high-speed Internet. If you are traveling in public transport and 4G suddenly stops working, most likely you have left the coverage area. That is why LTE does not catch.

If 4G Beeline does not work well, then look for the reason in the following:

  • You are on the edge of the reception area. The farther you are from the tower, the worse the catch. the connection becomes unstable and breaks.
  • You are in a place where too many subscribers are connected to Beeline. When the connection is divided among a large number of participants, the speed drops.
  • Bad weather conditions. Rain and wind significantly degrade the quality of communication.

The phone is not configured

So, you are in the coverage area, the phone supports LTE, you changed the SIM card, but 4G does not turn on. You need to specify in the phone settings to work in LTE mode. The steps are similar to those indicated above in the 4G support check point.

If you don’t find anything similar in the parameters, download the ShowServiceModeForGalaxy LTE program to your device. The utility is paid, but inexpensive. In some smartphones that support LTE, there is no connection option in the settings - even with all the conditions met, 4G still does not turn on. Download the program from GooglePlay and install it on your device. Launch it.

The main window will open. Click the "Run with above settings chosen" button.

Next, select “LTE Band Preferences”.

After that, click on the “BandPref:LTE ALL” option.

The network will appear. If you want to set up automatic network selection, press “Automatic” - “Automatic” in sequence.

Now the network will switch automatically.

We have considered all possible problems connecting to high-speed Internet. We hope this information helps you. On our website you can also find out which Beeline 4G frequencies are used in Russia, as well as what to do if the Yota 4G lte modem constantly turns off.

What's wrong with Beeline Internet today?

Wireless access to the World Wide Web technology is rapidly evolving, making it necessary to update the equipment accordingly. Since this technology is in demand and is used in a variety of devices, the chance of troubleshooting on the part of the operator is reduced to zero. If any work is planned, or a new data transmission technology is being introduced, this information is published on the corresponding page of the company’s official website.

Beeline 4g stopped working

In view of the entry into force of the roaming law, some of the tariff plans and. Naturally, for some it is not for the better. What did you expect?

Post edited by IDeaDHeaDI

— 31.05.19, 12:24

PS: by the way, the original news, which this SMS actually duplicated, is on the Beeline website, dated May 17 of this year.

Post edited by IDeaDHeaDI

— 03.06.19, 15:43

And in the pdf there is not a word about calls - only about the 300 SMS package.

How to easily connect a profitable 4G unlimited tariff to Beeline

Beeline 4G is a high-speed Internet, with a certain MHz range of the LTE network, which ensures network availability where 3G does not reach. If you enable unlimited Internet traffic, the user will be able to access the network within the coverage area without limiting their communication. To use 4G, you should find out which mobile devices support this network, as well as find out the connection options and usage features.

All about 4G/4G+

Unlimited 4G Beeline requires replacing the SIM card and checking your smartphone to see if it can support the network. It can initiate the transmission of signaling data packets of 1 KB per hour. This indicator is independent of installation configurations. If Beeline 4G does not work, you will have to configure it. To find out if your mobile device is suitable for receiving a signal in this mode, the following options are available:

  • command *705#;
  • Personal Area;
  • assistance from an office or call center operator.

The combination *705# will also inform the subscriber about the presence of an active connection. Phones and computer equipment based on iOS, Android, and Windows Phone are capable of functioning through 4G. Supporting Models:

  • Galaxy Alpha (SM-G850F).
  • Note Edge (SM-N915F).
  • Galaxy S6 (SM-G920F) – B7, B20.
  • Galaxy S6 Edge (SM-G925F) – B7, B20.
  • Honor 6 (H60-L04).
  • Ascend Mate 7 (MT7-L09).

It is important to study the Beeline coverage area where the network connection will operate so that the Beeline 4G Internet speed is maintained in the correct mode.

The territory is constantly expanding. More than 90% of the coverage has been developed in Moscow. As you leave the area, the signal will become weak and stop working in some areas.

Cost and additional conditions

The “Unlimited 4G” option is suitable for computers and tablets, USB modems and smartphones. Connection is free, the subscription fee is 5 rubles per day. After activation, the speed will not be inferior to the wi-fi connection. If the subscriber decides to use the traffic package provided by the tariff plan, then after the limit is exhausted, the volume will be extended automatically, thanks to.

With Unlimited you have unlimited access to the network even when traveling around the country at speeds of up to 75 Mbit/sec.

Suitable rates

The list of tariffs that support 4G, which include large Internet traffic packages, is presented in the table. “All in one” line:

Name"All2""All3""All4""All5"
Subscription fee, rub.60090015002500
Internet, GB15223030
SMS, pcs.300300300300
Minutes, pcs.500120020005000
Internet and TV at home50 Mbit/s, 30 channels100 Mbit/s, 70 channels100 Mbit/s, 100 channels100 Mbit/s, 150 channels
Additional numbers, pcs.135

The “EverythingMoe” line is no less popular:

NamePrice in rublesInternet, GBSMS, pcs.Minutes, pcs.
"Everything is Mine"14003300300
"Everything is Mine"260012300500
“Everything is Mine”3900223001200
“Everything is Mine”41500303002000
“Absolutely All Mine”2500303005000

The “All for 1800 + roaming” tariff with 4G provides extended packages that can be spent even while traveling. Main parameters:

  1. Traffic package – 15 GB.
  2. The normal regime operates in more than 100 countries.
  3. 3000 minutes.
  4. 300 SMS messages to any operators.
  5. Cost 1800 rub. per month.

A more budget option for the “All for 1800” tariff is the “Unlim” product. You will only have to optimize roaming with the help of an additional subscription.

You can connect or switch to a tariff through your web account, sales office or with the help of a customer support operator at 0611. You can switch from one tariff plan to another. This procedure is free if a full reporting period has passed since the last product change.

"Unlimited" for computer

There is an offer for computer equipment that allows you to use traffic at home. The package provides 30 GB for 900 rubles. per month. The user is given a beautiful number as a gift. Additionally, you can activate “Unlimited at night” for 150 rubles/month. Other tariff items:

OptionsCost, rub.
Communication with a subscriber of any operator2,5
Intercity5
SMS in home region2,5
SMS outside the home area5
Sending SMS long distance8
MMS10,65

"Highway"

This service is suitable for increasing the traffic limit during the daytime, and it is also used for a tablet. After activating the subscription, the user is offered the following conditions:

Number of gigabytesPrice in rubles per month
6400
12600
18700
301200

It is convenient to connect through the “My Beeline” mobile application. To manage services, you need to download and install the service on your smartphone.

Due to the technology features and LTE configuration, Beeline 4G cannot be used everywhere, despite the fact that the provider is actively developing the zone. Experts advise switching to 4G only when actively using the Internet. In other cases, in the settings you should change the operating mode to 2G or 3G. During this procedure, it is important to update the activation of the transfer of mobile information by disabling and enabling the corresponding key in the smartphone menu.

Types of main failures and causes of their occurrence

If there is no Beeline connection, they begin to look for the problem in the lack of a mobile signal, a broken phone or a damaged SIM card.

We recommend: All options for activating a SIM card from Beeline

Tower breakdown

The following signs indicate a failure on the part of the operator:

  1. Inability to make calls. The connection takes several minutes to establish, after which the call is dropped.
  2. Problems with incoming calls. The call is dropped immediately after being accepted or during the conversation.
  3. Problems sending messages. They take a long time to be delivered or do not arrive at all to the interlocutor.
  4. Internet connection problems. Pages do not open, online applications do not work. Less often the connection is established, but the speed is too low. When measuring basic connection parameters, you receive a packet loss notification.
  5. The message “Emergency calls only” appears on the phone screen.

The cellular network is constantly monitored by monitoring centers. A tower breakdown does not go unnoticed. When one segment is disconnected from the scheme, traffic and calls are redirected to another.

All processes are automated, so clients rarely pay attention to network failures. Major breakdowns happen infrequently; the operator reports them on the official page. You can clarify the information by calling 0611. If a tower breakdown is detected, the employee reports the expected duration of the work.

Network settings failure

Incorrect selection of settings leads to the disappearance of the mobile signal. In such cases, the use of a SIM card does not correspond to the type of operator specified in the settings. The damage is not significant. Even an inexperienced user can fix it on their own.

To do this, perform the following steps:

  1. Go to the settings section. Select the “Operator Networks” tab. Set the desired value from the list.
  2. Set the network type. A modern smartphone works with 2G, 3G and 4G. By default, the device connects to a new generation network. If this is not possible, a lower level is used. If the client knows that 3G is the most common service in his region, he should select this option. This setting eliminates communication problems.
  3. Set Internet connection parameters. Most often they are installed automatically, but sometimes the required values ​​are obtained by contacting Beeline support service.

Some devices designed for other countries may not connect to the network even when configured correctly. This is due to the use of different cellular frequencies.


You can configure the network yourself.

Problems with internal software

Problems with the SIM card depend not only on telecom operators and the hardware of the phone. The message “No network” may appear after flashing the smartphone. The signal is not received due to the fact that the software cannot read the SIM card. You should be prepared for such troubles when installing unlicensed firmware.

You can fix the problem by following these steps:

  • re-flashing the device;
  • restoring the factory version of the Android system.

If it is impossible to resolve the problem yourself, contact the service center.


The malfunction may be due to the phone being re-flashed.

A lack of money

Outgoing calls and Internet access are not available for subscribers with a prepaid payment system with a zero or negative balance. Therefore, before correcting the settings, check the account status.

Expert opinion

Andrey

Beeline salon employee. 5 years in the company. Knows everything about Beeline services and tariffs.

To do this, use the USSD command *102# and open your “Personal Account” or mobile application.

You can check the remaining packages using the same methods. It is possible that Beeline's Internet connection is not working due to exhaustion of traffic.

Insufficient coverage area

If the network stops working when leaving the city, the problem cannot be fixed: operators do not install towers in unfavorable places. If the signal becomes poor when you are in a city or large town, you should contact the hotline. It is also recommended to write an application to change the coverage area. It is better if the document is collective.

Damaged SIM card

If this device breaks down, the message “No network” will constantly appear on the phone. The subscriber must contact the Beeline service center and request a duplicate SIM card. In this case, 30 rubles are debited from the user’s balance. The tariff parameters, phone number, and list of options used remain the same.


SIM card malfunction.

Network congestion

This problem can happen when you are in crowded places - at concerts, stadiums, in large shopping centers. Everyone is trying to get online, use social networks and communication services.

Expert opinion

Andrey

Beeline salon employee. 5 years in the company. Knows everything about Beeline services and tariffs.

The load on the network section increases, and the signal quality may deteriorate. In this case, you need to move as far away from the crowd as possible and try to make the call again.

Under standard conditions, network congestion may occur on weekends or holidays.

Incorrect communication mode

Accidental taps on the screen often lead to activation of a function that interrupts the mobile signal. You can find out if airplane mode is enabled by looking at the top notification shade or by going to the settings section.

After disabling this function, the network appears in a few seconds, however, in some cases, the smartphone must be rebooted for correct operation.

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