Vodafone Ukraine tariffs 2021 | What are Vodafone's mobile phone service rates?

November 6, 2020

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1. Vodafone Ukraine: information about the company, basic information
2. Main services Vodafone Ukraine
3. Vodafone Ukraine tariffs: basic plans for prepaid customers Vodafone SuperNet: modern tariffs for active people
4. Vodafone FAMILY Plus: accessible communication for everyone
5. Vodafone Device: tariff plan for smart device users
6. Vodafone 4G Smart - the cheapest tariff

Vodafone Ukraine occupies one of the leading positions in the Ukrainian market of mobile voice communications, data services, text messages, and Internet access. The telecommunications company is a modern operator with a multimillion-dollar customer base.

Everyone knows the company’s bright and memorable logo, even those who do not use its services. An abundance of information about tariff plans, changes in customer service conditions, new tariffs or hot promotional offers can confuse those who want to make the best choice of a service from Vodafone. The company maintains an active information policy, posting information not only on its official website, but also in the form of outdoor advertising in large populated areas. With the help of this article, it will be easier for you to understand what services the company provides, what new tariffs it offers, fresh promotions, advantageous offers, and the like.

Vodafone Ukraine: information about the company, basic information

Vodafone is a British technology services brand that dates back to 1984. From the moment of its founding, the company bore a different name, had a different legal status and composition of shareholders. We will not delve into the specific details of the company’s transformations; we will only note that in 2015 the company entered the Ukrainian market of mobile operators.

Today, the legal name of the company operating in Ukraine is PrJSC “VF Ukraine”, it is registered in Kiev and entered into the register of telecommunications service operators under No. 47. The company’s activities are carried out within the legal framework of the current legislation of Ukraine, including the Law “On protection of consumer rights."

In two years, Vodafone's popularity has reached high levels. The company has gained a multimillion-dollar user base and strengthened its position in the market. As of today, the company's total capitalization is estimated at $21.7 billion, making the brand the most valuable in the UK. Vodafone services in Ukraine are used by 20.9 million subscribers.

The official Vodafone website www.vodafone.ua provides complete information about the company's activities. In particular, in the “About the Company” section you can find a detailed description:

• Company history
• Composition of managers
• Terms and rules of service (service provision)
• Licenses on the basis of which activities are carried out
• Contacts

Main services Vodafone Ukraine

The Vodafone service is extensive and diverse and has several areas. In particular, the services are divided according to consumer specifics into services for individuals (private clients) and corporate clients. Our review focuses on services for ordinary users who use mobile communications on a daily basis and need access to the mobile Internet. Vodafone services for individuals include:

• Voice communication via mobile calls
• Data transfer and access to the Internet using 3G, 4G technologies
• Sending and receiving SMS/mms
• Roaming and calls abroad
• Fixed Internet access
• Cash transactions (account top-up, money transfer, Vodafone Pay)
• Entertainment (Vodafone TV, -Books, -Music, GOOD'OK)

RED M, L, XL, XXL

The operator Vodafone Ukraine offers subscribers the following tariffs from the “Red” tariff line:

• “Red M” - suitable for users who regularly have an “online” status on social networks. There is no charge for their use. The monthly fee is ninety hryvnia. The tariff includes the following services: seventy SMS messages, unlimited calls throughout the country, one hundred and five minutes of communication with other subscribers and 8 gigabytes of traffic;
• “Red L” - for subscribers who need the maximum consumption of network traffic and minutes. The most expensive tariff from the entire “Red” line from Vodafone Ukraine. The monthly fee is one hundred and eighty hryvnia. The client is provided with: one hundred and fifty messages, three hundred minutes for calls within the country, unlimited within the network, 12 gigabytes of the Internet;
• “Red XL” is a contract tariff without any connection fee. The monthly fee is two hundred and fifty hryvnia. The subscriber has access to: unlimited communication within Ukraine, unlimited traffic and use of social networks, three hundred and fifty minutes for calls within the country and one hundred minutes for calls abroad;
• “Red XXL” - the tariff includes 15 gigabytes of Internet traffic, two thousand minutes for conversations with subscribers of all Ukrainian networks and for calls abroad, two thousand messages for sending to any numbers. Unlimited on social networks and instant messengers. The subscription fee is one and a half thousand hryvnia per month.

Vodafone Ukraine tariffs: basic plans for prepaid customers

Telecommunications operator tariffs depend on market conditions, the state of the economy, current exchange rates and many other influencing factors.

Vodafone Ukraine does not act as a monopolist on the telecommunications market in Ukraine, therefore Vodafone’s new tariffs are not a way to dictate their terms, but a common practice of all large companies that provide a variety of services.

Vodafone Ukraine provides a high level of service and modern technical capabilities for uninterrupted operation of mobile communications in all corners of Ukraine. A report on the quality of the company's telecommunications services is posted on the official website in the "About Vodafone" section - Quality Standards.

Geographic coverage of Vodafone Ukraine services extends to the entire territory of Ukraine. Almost all major cities and towns are covered by the Vodafone Ukraine network.

Tariffing for Vodafone Ukraine telecommunications services occurs from the first second, the price includes the per-second duration of the call. The tariffs include VAT and a pension tax of 7.5%.

When choosing a certain type of tariff plan, its duration is at least 28 days. The service is not provided for a shorter period. Detailed information about the Vodafone tariff (talks, mobile Internet, etc.) is publicly available on the website - “Prepayment”.

The information is presented so that the client can intuitively find the information he is interested in. If assistance is required, the subscriber can contact the company operator via an interactive online messenger.

The client receives information about Vodafone tariffs online or by calling the phone numbers listed on the website.

The following plans are currently available for private clients:

• SuperNet;
• Family;
• Device.

Vodafone SuperNet has special tariff lines that are similar in types of services, but differ in volume: the more minutes of calls or access to online services, the higher the price of such a tariff plan. What is included in these packages and what are the best Vodafone tariffs - in the next section.

Vodafone SuperNet: modern tariffs for active people

A special feature of Vodafone SuperNet tariff plans is complete freedom of communication for subscribers using mobile communications and high-quality Internet. Depending on your needs, you can choose the optimal price for your tariff plan. Please note that all plans last for 4 weeks or 28 days. You can view the terms and conditions using the table below.

Vodafone FAMILY Plus: accessible communication for everyone

This tariff plan is created for people who do not need a lot of Internet and other additional services. Its target audience is older people aged 50 and above.

Vodafone Device: tariff plan for smart device users

The company developed the Vodafone Device tariff plan with an emphasis on wide access to the Internet. This service package includes:

• Internet access 2G | 3G | 4G
• Providing access to the most popular social networks
• Phone calls within the Vodafone Ukraine network
• Outgoing calls outside the network to other phones
• Outgoing outside of Ukraine
• Messages (including abroad)

Vodafone Device has three packages, the cost of which depends on the completeness and duration of the service. Vodafone Device (S, M, L) will cost users 45, 50 or 90 UAH.

Subscribers of the Vodafone Device package are given the opportunity to use . By paying in advance for the service for a year, the client benefits from price savings and eliminates the need for monthly account replenishment. For each of the above tariff packages, the cost of the annual service will be 450, 500 and 900 UAH, respectively.

Obviously, the client thus saves about 17% of the total annual cost of the package. To switch to a new tariff, call *365#. Check the correctness of the transition and the status of the *365*1# service. You can subscribe to the Device tariff plan using the same methods as indicated above for other tariff plans. Go to number *500*7#.

Vodafone 4G Smart - the cheapest tariff

Switching to this tariff is possible only by invitation from the operator. Practice has shown that such offers come to subscribers who have not used Vodafone mobile services for a long time.

Tariffs Vodafone "Contract"

A similar situation exists with the operator’s contract clients. There are 3 lines for them, which combine 7 different tariffs for different needs. The advantages of the contract form of service are the ability to use a credit limit, receive monthly account details by email (free of charge) and be confident in the security of your account.

What Vodafone “Contract” tariffs are valid in 2020, see below:

Archived tariffs Vodafone Ukraine

Here are tariff plans for which migration is not available, but they can function for old subscribers.

Vodafone Light+: terms and conditions of connection

Simple and transparent tariffs, a minimum set of the most popular services - these are the features of this tariff plan, which will appeal to young subscribers, students and schoolchildren. The price of such a tariff package is 40 UAH.

If within seven days the subscriber decides to switch to RED EXTRA S, M, L, then he only needs to pay the difference in cost. Starting from the eighth day, the standard transition payment rule applies.

For Light+ users there is also the “Rik without monthly fees” promotion, which was mentioned above. The advance payment for a year of using the service will be 350 UAH. Connect by number *365#, check the relevance of the status *365*1#.

Vodafone Unlim 3G Plus: new popular service package

A tariff package worth 90 UAH (for 4 weeks) provides unlimited calls within the network, 1 hour 40 minutes to other phones, non lim Internet and calls abroad costing 1 UAH per minute.

To become a user of such a Vodafone service package, you must purchase a full starter package for a month or (if you are already a user of another tariff plan) pay the full price of the package.

As of 02/01/2018, Vodafone Ukraine has revised its tariff plans to increase their cost. Now the cost of the Unlim 3G Plus tariff plan is 90 UAH. for 28 days instead of the monthly fee of 75 UAH, which was previously.

To update the service, you need to restart the phone by turning it off and on sequentially. In this simple way, information about the popular tariff plan is updated.

Vodafone Red Extra: base price of tariff packages

Vodafone Red Extra has several subtypes of tariff plans, which differ in the amount of traffic on the Internet, calls abroad or to phones of other mobile operators. Online calls are the same for all tariff plans and are unlimited. As you can see in the table below, the price range ranges from 55 to 170 UAH.

Vodafone Red Extra S: tariff conditions

• Internet (100 MB) - 5 UAH, for daily tariffs the maximum number of 100 MB packages before the end of the day should not exceed 20.
• Price 1 min. conversation with a subscriber of another network - 50 kopecks/min
• You need to top up your account by 70 UAH monthly
• For use (for daily tariffs), a fee for calls on the Vodafone network is charged in the amount of 2 UAH, regardless of whether they were in demand or not.

Vodafone Red Extra M

• Calls to phones of other operators – 50 kopecks/min
• For daily tariffs, unlimited outgoing calls on the network will cost 2 UAH daily. Fees apply regardless of use of the service.
• Number of calls to other networks 2 hours 30 minutes. Monthly package costs 105 UAH

Vodafone Red Extra L

• For a standard daily package of access to the Internet 5 UAH
• For a call to the phone of another provider, the subscriber will pay 50 kopecks. in a minute
• The fee for unlimited calls within the Vodafone Ukraine network will reach 2 UAH for each day, regardless of whether the subscriber used this service or not.

Vodafone Red Extra XS:

• New subscribers who want to subscribe to the Vodafone Red XS package are entitled to take advantage of a special offer, according to which the cost of a monthly service package will be 40 UAH.
• Unlimited Facebook, Twitter, text and image messages in Viber, WhatsApp, Skype and Telegram for 6 months.

To activate the Vodafone Red package, the client either purchases a new package or switches to a new plan according to the conditions. You can switch to a new tariff plan yourself by calling *101*444#. The client can check the correct connection by calling *101*4#.

It is important for correct calculation to complete in a new way all open sessions of Internet surfing or other online operations. If this is not done, the system will calculate using the old algorithm.

RED EXTRA S, XS, M, L

Tariffs included in the “Red Extra” line from Vodafone Ukraine are focused exclusively on the needs of the company’s clients and can create the optimal offer for each subscriber.

The “Red XS” tariff is a prepaid plan, using which the subscriber gets access to several unique opportunities: he can communicate for free with clients of MTS and Vodafone Ukraine, as well as access the Internet from a mobile device, that is, immediately respond to any emerging events and stay in touch with family and friends.

Conditions:

• subscription fee in the amount of fifty hryvnia;
• unlimited calls within your own network;
• 1000 megabytes for using popular social networks and instant messengers;
• 1000 megabytes for the Internet;
• an hour to communicate with clients of other Ukrainian companies;
• calls abroad at a price of three hryvnia per minute;
• fifty messages to send to any numbers.

The “Red S” tariff is a prepaid plan that is the most popular among Vodafone Ukraine subscribers in the entire line. This fact is ensured by a suitable ratio of the quantity and quality of services provided and cost.

Conditions:

• the monthly fee is seventy hryvnia;
• unlimited calls within Vodafone Ukraine's own network;
• unlimited use of popular social networks and instant messengers;
• 4000 megabytes for the Internet in 2G and 3G networks;
• an hour and fifteen minutes to communicate with subscribers of other Ukrainian operators;
• twenty-five minutes for calls abroad;
• fifty messages.

Tariff “Red M” is a unique tariff offer with roaming and the possibility of unlimited communication with subscribers of the Vodafone Ukraine operator located abroad. This is the maximum tariff, which also includes high-speed Internet on the 3G network.

Conditions:

• monthly fee in the amount of one hundred and ten hryvnia;
• unlimited calls made through Vodafone Ukraine network;
• unlimited use of popular social networks and instant messengers;
• 8000 megabytes of Internet;
• an hour and forty-five minutes to communicate with clients of other Ukrainian companies;
• thirty-five minutes of calls abroad;
• seventy messages to any numbers.

The “Red L” tariff is an advantageous offer for frequent traveling Vodafone Ukraine subscribers who actively use roaming. The package provides the opportunity to communicate without restrictions within the network, whether the client of the company is in his own country or abroad.

Conditions:

• subscription fee in the amount of one hundred and eighty hryvnia;
• unlimited calls on Vodafone Ukraine network;
• unlimited use of Vodafone TV and Ether;
• unlimited use of popular social networks and instant messengers;
• 12,000 megabytes of Internet;
• five hours to communicate with subscribers of other operators;
• an hour and fifteen minutes for calls abroad;
• one hundred and fifty minutes of messages to any numbers.

How to call Vodafone operator?

The Vodafone company in Ukraine has introduced a separation of numbers by which you can call the support service. To find out how to call a Vodafone operator, you need to remember what type of service is assigned to the client.

Subscribers who have not entered into a contract and use prepaid communications, as well as customers who have entered into a contract, can contact the support service in the following ways:

1. By calling 111. Calls from this mobile operator are not charged. It is not recommended to use this method from numbers of other operators - the call will be too expensive. If you don’t want to listen to a lot of unnecessary information, then before calling the operator on Vodafone, you can do the following:
   After dialing the number, the answering machine starts. You should not spend more than 1 second listening to it.
2. Next, press button 3. The information in this section begins to be read out. Also, you don't need to listen to it for more than 1 second.
3. After this, you need to press the 0 button and wait until the connection with the operator occurs.
4. Those who do not know how to call the Vodafone operator from a landline number and not pay will need to remember the number 044-24-0000. This will be especially convenient for residents of the capital, who will not have to pay for long-distance calls.
5. Via the Internet on the official website of the company.

If you are a corporate client, you can call the Vodafone operator using one of the following methods:

• Call 044-24-0000-1. This number is intended for the company's key clients. These are considered corporations that have more than 20 numbers.
• By dialing 044-24-0000-4. Customers who have up to 20 numbers from this operator should contact this number.
• Using the online chat on the official website of the mobile operator, available to key clients.

Light+

The “Light+” tariff from the Vodafone Ukraine operator can be activated almost throughout the entire territory of the state. The exception is the regions, the majority of the population of which is served by MTS or Vodafone Ukraine, and there are practically no clients of other companies. The “Light+” starter package is not available for purchase in the Donetsk, Poltava, Sumy, Lugansk and Kherson regions of Ukraine. In other places it is bought without drawing up a contract - it will be very easy to switch to it.

“Light +” is intended for subscribers who regularly make calls to phones serviced by MTS or Vodafone Ukraine, rarely call other numbers and use the mobile Internet. The terms of the tariff offer include a monthly balance replenishment in the amount of forty hryvnia. By paying this amount, the client gets access to:

• unlimited calls within the Vodafone network throughout Ukraine;
• half an hour for calls to subscribers of other operators;
• 500 MB of Internet in the 3G network and additional unlimited in 2G;
• favorable conditions for those who often call abroad.

You can call any Ukrainian numbers beyond the thirty minutes included in the tariff for 0.50 hryvnia per minute. When sending the first SMS or MMS message of the day, 1.50 hryvnia will be debited from the subscriber, and the remaining forty-nine messages will be sent completely free of charge. If there is not enough money in the account to pay the subscription fee, the client is credited with a daily package - two hryvnias per day (this can be checked in your Personal Account).

How can I check my account and tariff plan package?

Using USSD requests, Vodafone subscribers can receive a lot of useful information, such as: the balance on the main and bonus accounts, the name of the tariff and the volume of services included in it, etc.

USSD codes for prepaid tariffs differ from contract ones.

Technical features of unlimited Internet

Unlimited, but not quite. In the new tariff plans, after using 3 GB per day, the speed is reduced to 0.8 Mbit/s until the end of the calendar day, after which the restrictions are lifted. In any case, when calculating the amount of traffic it turns out to be very profitable.

84 GB for 50 hryvnia for 4 weeks

Also, unfortunately, it will not be possible to distribute the Internet from a smartphone to other devices, and use a SIM card in a modem - to avoid commercial use. Accruals will occur automatically on the 28th day from 12 am to 8 am - so you should make sure you have a sufficient amount of funds. If necessary, replenishment without commission by bank card is always available.

Application to change the accrual date *101*444#

Checking the date of removal of the subscription fee according to the terms of the package *101*4# .

Roaming Vodafone Ukraine: tariffs for Europe, Russia, Egypt and the UAE

The company offers several profitable roaming tariff plans for individuals at prices ranging from 60 to 150 UAH per month.

• “Visa-free weekend” - profitable roaming in European countries for 3 days
• “Roaming, like at home” - profitable roaming in 16 European countries for 7 days
• “Poland, like home” - roaming in Poland at competitive rates for 1 day or 1 month
• "Ukraine online" - roaming in Russia for 7 days
• “Hot Holiday” – Roaming in Egypt and the UAE for 7 days

These plans include incoming and outgoing calls to the Vodafone Ukraine network and to other mobile operators, calls to phone numbers in the country where the subscriber is located, and calls to other countries. In addition, mobile Internet and SMS messages.

Device S, M, L

The “Device” tariff, introduced by Vodafone Ukraine in 2017, includes packages “S”, “M”, “L” and is aimed mainly at customers who need stable mobile Internet. The only exception is the “S” tariff, which is capable of satisfying almost all subscriber needs, but in a small volume. The line is suitable for active use of the Internet and installation of various “smart” applications (counters, trackers, maps, and so on).

The “Device S” tariff from Vodafone Ukraine is the largest volume of gigabytes and Internet traffic, available for use around the clock.

Conditions:

• the monthly fee is forty-five hryvnia;
• 50 megabytes per day for using popular social networks and instant messengers, after that – unlimited on the 2G network;
• 50 megabytes for 2G and 3G Internet, after that - unlimited 2G;
• fifty kopecks per minute for calls to subscribers of other Ukrainian networks;
• ten hryvnia per minute for communicating with people abroad;
• 3 hryvnia for one message to any number.

Tariff “Device M” - works on a prepaid basis, convenient for those who prefer watching videos from a mobile phone, information subscriptions and regular communication on social networks. Conditions:

• subscription fee in the amount of fifty hryvnia;
• unlimited use of popular social networks and instant messengers;
• 5000 and 2000 megabytes for the Internet;
• fifty kopecks per minute for communication with subscribers of other operators;
• ten hryvnia per minute for calls abroad;
• three hryvnia for one message to any numbers.

The “Device L” tariff from Vodafone Ukraine is suitable for subscribers who value their own time and use various navigation applications, alarm systems and similar programs.

Conditions:

• monthly fee in the amount of ninety hryvnia;
• unlimited use of popular social networks and instant messengers;
• 10,000 megabytes for the Internet;
• fifty kopecks per minute of communication with clients of other Ukrainian companies;
• ten hryvnia per minute of communication with people abroad;
• three hryvnia for one message.

Vodafone Ukraine: quality of service, social initiatives

Vodafone Ukraine is a modern mobile operator. The quality of services is controlled by government agencies, in particular, the National Commission for State Regulation in the Field of Communications and Information (NCRSI).

The company implements charitable projects with a social focus, providing assistance to children from low-income families and maintaining a blood donor hotline in Ukraine. The company has developed a Smart Routers program, which includes walking routes (including excursion routes) in various cities of Ukraine.

Vodafone Ukraine operates through a team of professionals and considers human resources as one of the most important factors in achieving success in the market. For those wishing to start or continue their career at Vodafone Ukraine, vacancies are offered, a list of which is published on the website in the “Vacancies” section.