Rostelecom tariffs for mobile communications, Internet, home.

Rostelecom tariffs are represented by a wide range for mobile communications, home Internet and television. Among the advantages, we can note the fact that Rostelecom tariffs for 2021 fully correspond to the subscription fee. After all, the service package contains everything a subscriber needs.

Today PJSC Rostelecom is the largest Russian integrated provider in the Russian Federation. Many different services are provided to the population, both individuals and legal entities:

high-speed access to the World Wide Web;
Rostelecom TV;
cellular communication services;
home phone;
“smart home” system;
CCTV.

Moreover, each service has its own tariff plans. We will tell you about all the tariffs in force at Rostelecom for 2021 in our article.

Rostelecom mobile tariffs

To connect to this mobile operator, the subscriber should initially understand the tariff plans in force for him.

There are several tariff plans here:

"New story".

According to the New History tariff plan, the subscriber receives:

6 GB Internet;
200 minutes for mobile communications and unlimited calls within Russia;
Wink, 20 channels;
unlimited access to Wink video traffic;
1 SIM card;
fee of 300 rubles.

"Target Story"

Through it the subscriber receives:

500 minutes for calls, unlimited within Russia;
Wink, 20 channels;
unlimited for Facebook, VK, Odnoklassniki, Instagram, WhatsApp, Viber, TamTam, Telegram, Wink – video traffic;
15 GB Internet at maximum speed;
1 SIM card.

You will have to pay 400 rubles to connect to such a package.

"Online history".

Through it the subscriber receives:

500 minutes for calls, unlimited calls within Russia, 50 SMS;
access to the Wink application, free 20 channels;
unlimited for Facebook, VK, Odnoklassniki, Instagram, WhatsApp, Viber, TamTam, Telegram, Wink-video traffic;
40 GB Internet at maximum speed;
1 SIM card.

You will have to pay 500 rubles to connect to such a package.

"Family History".

According to the tariff plan, a Rostelecom subscriber receives:

800 minutes for calls, unlimited calls to Russian numbers;
unlimited access to Facebook, VK, Odnoklassniki, Instagram, WhatsApp, Viber, Tam Tam, Telegram, Wink video traffic service;
5 SIM cards.

You will have to pay 550 rubles for such a package.

"Internet for Devices+".

Through it the subscriber receives:

mobile communications;
access to the Wink application, 20 free channels;
starter kit with a paid promotional period for 2 weeks;
40 GB Internet at maximum speed;
fee 3 rubles per minute for calls;
1 SIM card.

You will have to pay 650 rubles for such a package.

Wireless traffic

In regions where Rostelecom offers public wi-fi access points, several charging methods are available. For example, new tariffs from Rostelecom for wireless Internet for Nizhny Novgorod are as follows:

“Login for Rostelecom subscribers” - free at speeds up to 6 Mbit/s.
“Shared access” - free 256 Kbps.
“Premium access” - 30 rubles/day.

Rostelecom tariffs for home telephone

For people who actively use a home phone, the following tariff plans are provided here:

"Unlimited Russia".

Using it you can:

use your home phone;
make unlimited calls to local landline numbers;
get 200 minutes for calls to cell phones of Russian operators. He also pays 1.5 rubles per minute for calls not included in the package;
Freely call Russian landline numbers.

You will have to pay 598 rubles for such a package.

«Unlimited».

Using it, the subscriber can make unlimited calls to:

home phone;
local city numbers.

You will have to pay 538 rubles to connect to such a package.

“Combined 450.”

Using it, the subscriber can:

freely use your home telephone;
get 450 minutes for calls to local landline numbers. For calls made outside the package, the subscriber pays 0.44 rubles per minute.

You will have to pay 402 rubles to connect to such a package.

"Combined 350".

Using it, the subscriber can:

freely use your home telephone;
get 350 minutes for calls made to local landline numbers. For calls made outside the package, the subscriber pays 0.5 rubles per minute.

You will have to pay 366 rubles to connect to such a package.

Rostelecom internet tariffs

At PJSC Rostelecom you can use not only mobile communications, but also unlimited Internet.

For this, the following Rostelecom Internet tariff plans apply:

"Access Technologies".

Using it, the subscriber can:

use home Internet at 100 Mbit per second;
take advantage of the “All Together” promotion;
get equipment, pay 10 rubles per month for a router;
use Yandex.Disk+ for 5 GB.

You will have to pay 390 rubles to connect to such a package.

"Access Technologies.PRO".

Using it, the subscriber can:

use home Internet at 100 Mbit per second;
arrange video conferences without loss of signal quality;
get the necessary equipment, pay 75 rubles per month for a router;
gain access to Kaspersky Internet Security for two devices;
use Yandex.Disk+ for 5 GB.

You will have to pay 890 rubles to connect to such a package.

"Access Technologies.PRO".

Using it, the subscriber can:

use home Internet at 200 Mbit per second;
arrange video conferences without loss of signal quality;
get the equipment he needs, pays 75 rubles a month for a router;
gain access to Kaspersky Internet Security on two devices;
use Yandex. Disk+" for 5 GB.

The subscriber will have to pay 890 rubles to connect to such a package.

"Upgrade 500".

Through it the subscriber receives:

home Internet at 500 Mbit per second;
the opportunity to use the “Upgrade” promotion;
necessary equipment, 10 rubles per month for a router.

You will have to pay 490 rubles to connect to such a package.

"Access Technologies".

Through it the subscriber receives:

home Internet at 300 Mbit per second;
necessary equipment, 75 rubles per month for a router;
the ability to use Yandex.Disk+ for 5 GB.

You will have to pay 500 rubles to connect to such a package.

"Control Technologies".

Through it the subscriber receives:

home Internet at 100 Mbit per second;
the ability to use the “Smart Home” program, the “Control Technologies” system;
necessary equipment, 10 rubles per month for a router.

You will have to pay 700 rubles to connect to such a package.

Available service packages in Moscow

All service packages listed in this article can be activated in Moscow. In conclusion, we propose to briefly examine their list. It looks like this:

2 in 1: Home Internet and digital television;
Home Internet and mobile communications;

3 in 1: Home Internet, interactive television and online cinema;

4 in 1: Home Internet, interactive television, online cinema and SIM card;

Game packages;

Cloud package.

How to connect to a new Rostelecom tariff

A Rostelecom subscriber can change his tariff plan in any way available to him.

This is done through:

Rostelecom subscriber’s personal account , registered on the operator’s website;
Customer Support;
official website of the operator;
office of this operator.

Through your personal account

The easiest way to change your tariff plan is through your personal Rostelecom account , registered through the operator’s official website.

To do this, the subscriber:

Follow the link: https://lk.rt.ru/.
Fills out the form.

You need to enter in it:

telephone;
mail;
login;
password.

Now the subscriber clicks on the “ Login ” button and goes to his personal page.

Next you need to go to the desired tab, i.e. if he uses the Internet from Rostelecom, then he needs to go to this tab.

Then the subscriber studies his tariff plan, checks whether he has a debt on the account or not.

Important : you can pay all existing debts through the official website and personal account.

Now you need to click on the “ Change tariff plan ” button and select the tariff plans available for switching.

At the final stage, the Rostelecom subscriber selects the desired tariff, agrees to the new conditions and connects

Important : money for connecting to a new tariff plan will be debited immediately or after some time. For example, if a subscriber signs up for a new subscription, the money is debited only in the next month.

Good to know : the process of activating a new Rostelecom tariff depends on what service the subscriber decided to use. The new cellular tariff becomes available in 1 day. A new Internet or TV package will only be activated next month.

You can also change the Rostelecom tariff through the application of the same name installed by the subscriber on the phone.

All clients of the company who use mobile communications services have the right to change the connected tariff plan, even without logging into their personal account .

Each Rostelecom tariff plan has an identification number, and sometimes next to the code there is also a USSD command that the subscriber can dial and activate.

You need to send messages to switch to a new tariff plan from a phone that has a Rostelecom SIM card installed. You do not need to pay anything to send such messages.

In order to find out the code corresponding to the tariff, the subscriber needs to:

Log in to the company’s website on your phone;
go to the desired tab;
study the proposed tariff schedule.

Next to the required tariff there will be a code and the number to which it needs to be sent.

Now the subscriber just needs to log into the SMS service on his phone, open a new message, enter a code in the message, and send it to the specified number.

Important: if the subscriber has no debt and has enough money in his account, the operator will quickly review his application and transfer him to new conditions. In this case, the network client will receive a response message with a new tariff plan.

Via support

If a Rostelecom subscriber does not have a personal account registered on the operator’s official website, then you can change the tariff plan by contacting the support service.

To do this he needs:

Dial a toll free number.
Wait to be connected to a support representative.
Report your intention to switch to a new tariff plan.
Answer a few questions to the operator and inform them of your intention to change your tariff plan.

Also, do not forget that a subscriber can change the Rostelecom tariff plan directly via the Internet.

To do this you need to follow the following instructions:

Follow the link: https://moscow.rt.ru/.
Open the page with tariff plans.
Study all the tariffs offered on the page and decide on the one that suits the cost and number of services included in it.
Carefully read the terms of the new tariff plan and, if compliant, click on the “ Connect ” button.

Pros and cons of xDSL connection

Let's consider the main advantages and disadvantages of the technology in question. It's worth starting with the positives. Their list is as follows:

the ability to connect in remote places where there is no fiber optic network;
a cost-effective solution in terms of laying new wires;
easy to connect and use;
Possibility of simultaneous use of the Internet and landline telephone.

As for the cons:

low speed compared to fiber optic line;
the cost of tariffs is approximately the same as in high-speed offers in other technologies;
Upload speed is much slower than download speed.

How to disable the tariff on Rostelecom

The subscriber can also disable the Rostelecom tariff plan in any way convenient for him.

This can be done via:

Hotline operator. The subscriber needs to dial the number: 8 800 100 08 00, express to the operator his desire to abandon the current tariff in favor of a new one.

By phone you need to tell the operator:

your full name;
personal account number, contract number;
the address at which the service was provided to the subscriber;
duration of the user account blocking period.

Operator's office.

In this case, the subscriber will need to personally visit the office, write a corresponding application, which will need to include:

contract number, personal account number;
duration of blocking;
the reason for refusing the operator’s services;
date of document execution.

Be sure to sign all documents regarding the transition from one tariff plan to another. Otherwise it will be considered invalid.

Also, when making an application, provide a passport for identification. Operators accept client applications very quickly; within 1 day your Rostelecom tariff will be activated or deactivated.

Through your Rostelecom personal account.

To do this you need to follow the following instructions:

Open your personal account using your login and password on the official website.
Find a service or tariff.
Next to the selected service or tariff, click on the “Voluntary blocking” button.
Then activate the request by clicking on the “Save changes made” button.

Remember : a subscriber can refuse services for 1 week or 1 month. There is no need to pay for such blocking.

If the blocking lasts more than 1 month, then 3 rubles will be debited from the user’s account.

If the subscriber needs to permanently refuse the operator’s services, then he will have to personally come to the Rostelecom branch. Moreover, it must be visited by the person concluding an agreement with the operator or his authorized representative.

The subscriber will need to fill out the application in person. You can also send the completed application to the operator by registered mail.

Important : in case of transfer of rights to a Rostelecom number, an application for refusal of services is drawn up by its successor.

In this case, he will have to present:

previous owner's passport;
completed application;

After canceling services, the subscriber will not be charged a subscription fee.

Attention : if a subscriber does not pay for communication services, he will be charged a debt. Without paying for services, he does not terminate the contract with the operator.

It often happens that the subscriber performs all the actions correctly, but the operator does not give him the opportunity to block his personal account or refuse services.

This happens if:

the user's account has accumulated a large debt;
the subscriber signed an agreement with the operator less than a month ago;
the tariff plan chosen by the subscriber has some restrictions;
the subscriber used it, but did not pay the required amount;
the subscriber used, i.e. he will pay his bill only after 60 days;
The subscriber uses an advance payment system, but his account does not have the amount required for debiting.

Additional Information

All subscribers need to know that even if you have a zero or negative balance on your account, you have the right to:

answer incoming calls;
use emergency telephone numbers.

The same rights are retained by the subscriber if he voluntarily blocked the connection.

If it is necessary to make changes to the current tariffs, the provider, in accordance with its right, will do this. But first he is obliged to inform subscribers about this on the Rostelecom website. According to the rules, information about changes must appear no later than 10 days before they are made.

Rostelecom support service

Like any other major operator, Rostelecom PJSC has a single number designed to connect the subscriber with the operator.

Hotline.

Good to know: Rostelecom support service works around the clock and is available for calls both in Russia and in European countries (international roaming).

By calling the hotline you can:

connect, disconnect the service;
become a new client of this operator;
draw the operator’s attention to shortcomings and quality of service;
configure the necessary equipment.

The feedback form located on the website will help you quickly contact the operator; in order to use it, the subscriber:

Follow the link: https://moscow.rt.ru/.
Scrolls the page to the end and clicks on the “Feedback” button.
Fills out the form.

You need to enter the following data into it:

FULL NAME.
Mail.
Telephone.
Preferred method of communication, topic, name of service, text of your message.

Next, the user can attach audio and video files to the completed form, agree to data processing, and click on the “Submit” button.

Single toll-free number 8 80010008000

In an emergency, the subscriber can quickly contact the operator. Specialists accept calls around the clock at the number: 8 800 100 80 00. Moreover, using this number, the subscriber can ask any question to the operator regarding all types of services provided.

For example, a subscriber can receive advice and qualified answers from the operator about:

cellular communications;
tariff plans, bonuses, promotions;
Internet;
TV;
your page;
account.

Typically, support staff quickly respond to the subscriber's question. During the call, the subscriber must ask his question to the operator.

In addition, for quick communication with Rostelecom support, the subscriber can dial the combination on his phone: 0111 or the USSD command *111# (automated assistants).

Also, a network subscriber can use the automatic information service and resolve their issue independently. The service is available by number.

Social media

PJSC Rostelecom has official representatives on social networks.

For example, you can subscribe to one of the communities listed below and write your message there:

Twitter . Available at: https://twitter.com/Rostelecom_News.
VK . Available at: https://vk.com/rostelecom.
Facebook . Available at: https://www.facebook.com/Rostelecom.Official.
" Classmates ". Available at the link: https://ok.ru/rostelecom.official.
YouTube . Available at: https://www.youtube.com/user/rostelec.
Flickr . Available at: https://www.flickr.com/photos/rostelecom_photostream.

Online chats and instant messengers

The fastest way to get help from Rostelecom is to contact them via email chat on the official website.

To use it the subscriber:

Follows the link: https://b2c.passport.rt.ru/auth/realms/b2c/protocol/openid-connect/auth?response_type=code&scope=openid&client_id=lk_b2c&redirect_uri=https%3A%2F%2Flk.rt.ru% 2Fsso-auth%2F%3Fredirect%3Dhttps%253A%252F%252Flk.rt.ru%252F&state=%7B%22uuid%22%3A%22246D9D49-00C4-4782-892F-61326C7D0355%22%7D.
Clicks on the “Chat” button.
Fills out a form indicating his full name, subject of the message and content (essence of the appeal).
Next, the subscriber checks the data again and clicks on the “ Submit ” button.

PJSC Rostelecom has groups in almost all social networks available to the user. They even have their own group in Viber, it is available at the link: https://chats.viber.com/Rostelecom.

Email

In addition to the hotline, the official website of the site and the support service on social networks, the operator accepts complaints and suggestions from subscribers by email.

The email address depends on who is contacting the operator:

As an individual, the subscriber can send his letter to the following mail: [email protected]
If you are a legal entity, the subscriber can send your letter to the following mail: [email protected] .

Important : if the appeal to the service provider will be issued by the press service, then it should be sent to the following address:

Subscriber service offices

Often the subscriber cannot contact the operator, because does not know where the nearest office is located. Solving this problem is very simple.

Instructions:

Open the official Rostelecom website or follow the link: https://moscow.rt.ru/.
Click on the "Offices" main menu tab.
Study the map, indicate the street closest to the actual location and get the exact address of the post office.

Reviews

Users leave different reviews on the Internet about Rostelecom tariffs. Many people like its large selection of tariff plans, which allows you to pay only for options that the client will actually use. On our website you can always find the latest and most relevant reviews. We are also glad when our users leave their reviews and suggestions about Rostelecom tariffs for 2021 on our website.

PJSC Rostelecom is an operator that is now used by many citizens, most of them are fully satisfied with the quality of services.