There are not many providers in Belarus, therefore, in conditions of not too fierce competition for subscribers, companies prefer to create the most understandable conditions for users. Memorable lines and many variations of their execution. This applies not only to communications; mobile Internet is subject to the same trends. However, his popularity certainly does not suffer from this. It’s worth taking a closer look at the offers from Velcom, evaluating the current Internet tariffs and additional services.
Tariff plans with unlimited internet
Often, mobile Internet packages provide a certain number of MB (megabytes) or GB (gigabytes), within which the subscriber can connect. And when they expire, he has to order a new option to extend access. Unlimited traffic means that the operator does not set a limit on the volume, but can limit the speed.
The operator provides connection to the phone within the 3G level. This means that via the mobile Internet the subscriber will be able to view various content and communicate with contacts through audio and video calls. The “unlimited” mode in this sense saves a lot of money, since the user only pays for the package itself, traffic is not charged.
TP with included unlimited packages
On what tariffs can you activate unlimited:
Name | Included in the tariff (traffic) | Available unlimited packages | Cost (in Belarusian rubles/month) | Control and Connectivity |
Unlim S(tablets and modems) | 8 GB | YouTube, 1 Mbit/s | 11,90 | *135*7# |
Unlim M(tablets and modems) | 15 GB | YouTube, 2 Mbit/s | 16,90 | |
Unlim L(tablets and modems) | 30 GB | YouTube, 2 Mbit/s | 23,90 | |
Comfort S | 1 GB + storage | Social networks, instant messengers, music, YouTube, 512 kbit/s and 2 Mbit/s | 5,95 | |
Comfort M | 7 GB + storage | Social networks, instant messengers, music, YouTube, 512 kbit/s and 2 Mbit/s | 9,95 | |
Comfort L | 15 GB + storage | music, YouTube, 512 kbit/s and 2 Mbit/s | 25,90 | |
Comfort XL | 30 GB | music, YouTube, 512 kbit/s and 2 Mbit/s | 37,90 | |
Starting | 500 MB | Unlimited for a day | 7,90 | |
Victory | — | Unlimited for a day | 1,00 |
Features of tariff lines:
- Unlim - this line is designed for tablets and modems and provides exclusively Internet access with a certain amount of traffic. There are several options - S, M and L, which differ from each other only in the amount of the Internet package. Some unlimited options can be connected to these tariff plans (information is listed in the table below).
- Comfort - service packages that combine most of the necessary options. For example, calls, SMS and Internet access. Available Internet traffic starts from 1 GB. Comfort L is considered the most profitable, since it gives unlimited use of social networks and instant messengers, in addition to providing 15 GB and unlimited outgoing calls within the network.
- Starter is a tariff for those who are just starting to use a smartphone and have not yet figured out its additional functions, but have mastered the basic ones, that is, SMS messages, calls and Internet connection. The package provides 500 MB of traffic and an unlimited number of minutes for outgoing calls within the network. Without connecting to an unlimited package, Internet traffic is charged at 0.01 rubles. for 1 MB.
Tariffs with full unlimited internet
In addition to tariff plans for which it is possible to connect traffic packages, there are two more options that provide full unlimited access to the mobile Internet - “Business Class” and “Smart Infinite” for 115.40 and 57.64 rubles per month, respectively.
Smart Infinite includes:
- Unlimited internet, calls and SMS\MMS within the network;
- 1000 minutes for outgoing to other networks + 79 VOKA TV channels;
- Cost - 57.64 Belarusian. rub/month
Business class includes:
- Unlimited internet, calls to all networks in the country and SMS within the network;
- 300 min. for international calls (CIS, Europe) + 79 VOKA TV channels + silver and bronze numbers free of charge;
- Cost - 115.40 Belarusian. rub/month
Promotional offers
New subscribers who want to connect to Velcom for the first time receive a promotional discount on one of the tariffs:
Rate | Standard price (RUB/month) | Promotion price (RUB/month) |
Comfort S | 11,90 | 5,95 |
Comfort M | 19,90 | 9,95 |
Comfort L | 25,90 | 12,95 |
Comfort XL | 37,90 | 18,95 |
Starting | 7,90 | 5,90 |
Rules for dialing numbers in roaming
To make a call while roaming, you must adhere to special rules. For example, to make a call within your own country or anywhere in the world, you must enter the following values:
- +/ code of the country of residence/ code of the city or locality/ personal number of the interlocutor.
- +/ code of the country of residence/ code of the mobile operator/ personal number of the interlocutor.
If a company client needs to call Belarus, then you will need:
- +375/city code/personal number of the interlocutor.
- +375/ mobile operator code/ personal number of the interlocutor.
When a subscriber needs to call the other person on the A1 number, who is in roaming, he will need to dial the number of a fixed mobile operator in the format of the country of residence.
It is worth remembering that making calls to numbers that are transferred to the mobile operator A1 is only possible if the international or national format is observed.
Before making calls, you must read the following terms and conditions for using roaming services:
- Any incoming or outgoing call is charged strictly per minute.
- When the forwarding mode is activated on your mobile device, you will have to pay twice the normal rate for making calls. These conditions apply to outgoing and incoming calls.
- Velcom is not responsible for the quality of coverage of mobile operators, which are considered their roaming partners.
- When a user hangs up a call while roaming, it is not recommended to press for more than 3 seconds, as the system can automatically charge the call.
- Any incoming or outgoing call while roaming is charged.
- If the company's client does not have the international roaming call service activated, he will not be able to call further than his country of residence. The same applies to sending SMS messages.
- When the user activates the international call service, the system will automatically prohibit the use of forwarding mode. In this case, the “Subscriber unavailable”, “Subscriber busy” or “No answer” functions will not be available.
Attention! If these conditions are not met by the mobile operator, you must contact the technical support hotline at “375296000410”.
Unlimited Internet packages
All existing options cover certain services that may be of interest to the subscriber - music applications and websites, instant messengers or social networks.
- If a user requires unlimited access to a specific group of applications and services, he can subscribe to one package without overpaying for unlimited traffic to all platforms.
- If, in principle, a subscriber needs unlimited access, he can activate a separate option that does not impose restrictions on specific platforms, but gives full access to the network at a certain speed.
Below is a complete list of available packages:
Name | Speed (Mbps) | Unlimited | Price | Tariff compatibility |
“Package unlimited for music” | — | Apple Music, Sound Cloud | Depends on the tariff | Comfort S, M, L, XL |
“Unlimited package for instant messengers” | — | Telegram, Viber, WhatsApp, Facebook Messenger | ||
“Package unlimited for social networks” | — | Facebook, Instagram, Pinterest, Twitter, Snapchat, Odnoklassniki, VK, Tinder, BOOM | ||
“Unlimited package at 2 Mbit/s speed” | 2 | — | Unlim M, Unlim L | |
“Unlimited package at a speed of 1 Mbit/s” | 1 | — | Comfort S, M, L, XL | |
“Unlimited package at speed 512 Kbps” | 512 Kbps | — | ||
“Package unlimited on YouTube” | — | YouTube | Unlim S, M, L. Comfort S, M, L, XL | |
“Package unlimited for a day” | — | — | Starter, Comfort (/+), Comfort 2 (/+), Comfort 4 (/+), Comfort 8 (/+), Comfort 16, Comfort S, Light, Light+, Comfort M, Comfort L, Comfort XL, Super WEB 5, Super WEB 10, Super WEB 30, Semi-annual subscription, Pobeda | |
“Unlimited package at speeds up to 1 Mbit/s” | 1 | — | Unlim S |
Tariff plans of the “Light”, “Super WEB” and “Semi-Annual Subscription” lines are archived. You can no longer connect them.
With unlimited traffic, traffic will be consumed in the following cases:
- third-party resources are used to view content, that is, unofficial application platforms Google Play, App Store or Windows Store;
- access is via VPN or proxy browsers;
- if official websites and applications use third-party resources to download data, for example, Google Maps on Instagram, etc.
In other cases, the traffic will not be used, that is, the subscriber will continue to connect to the mobile Internet in an unlimited format.
Contacts and website
You can contact company representatives in the following ways:
- Personal visit to the office at the address: Lytkarino, st. Lenina, 21. It is open from 09:00-21:00.
- Call one of the multi-channel technical support numbers, 8 (495) 55555-66, 8 (495) 55-22222. The operator will answer any day and time - the service is 24 hours a day.
- Write your question by email: [email protected]
You can view information on tariffs and available services on the website well-comm.ru. Here you can leave a request for connection, as well as keep abreast of news and promotions of the company.
Wellcom tries to keep up with the quality of large Internet providers. Its wide tariff range allows the client to choose the option that suits him best and not overpay. Specialist assistance is available as part of additional services. This is convenient not only for private clients, but also for businesses - you don’t need to have your own employee, just use the help of a provider if problems arise.
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Author
Vyacheslav
For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.
How to connect unlimited packages
Unlimited traffic is managed through:
- Personal account - go to the section “Operations with TP and services”;
- application - go to the “Services” menu;
- command *135*7# and its interactive menu;
- operator’s website on the service page - having selected the required package, click “Connect”.
The same procedure applies to the “Unlimited for a day” package. When changing the tariff within the “Comfort”, “Light” and “Super WEB” lines, this option is not deactivated automatically; it must be disabled manually or wait until the end of the day.
Balance
Perhaps it’s worth starting with the main function - this is a USSD balance request and all the commands that will help you control the funds in your SIM card account. There are not so many of them, but there are some special ones among them.
For example, a balance request is made using the combination *100#. At the end of each dial, you need to click on the “Call” button. In response, you receive a message about the status of your SIM card account, and the result is displayed directly on the screen.
USSD requests from Velcom allow you to easily change the tariff payment system. To work without prepayment, you need to dial *145#. If you want to register some unconfirmed request, then *141*1# will help here. Basically, these are all useful commands for managing your account. We continue to study Velcom USSD requests further.
How to disable unlimited Internet on a smartphone
Traffic packets are deactivated using the same methods as in the case of connection. This:
- personal account or mobile application;
- call the operator at 411;
- special team *135*7#;
- operator sales offices (you must take your ID with you to disable the service).
Velcom unlimited Internet traffic packages provide subscribers with access to various services and platforms without charging. This allows you to save on watching and listening to your favorite content, audio and video calls, communicating on social networks and instant messengers.
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Where does Wellcomm Lytkarino operate?
Connection to wired Internet from Wellcom extends to the following localities:
- Lytkarino;
- With. Verkhnee Myachkovo;
- ZIL-town;
- Art. Forest Glade.
Wellcome for business:
- Lytkarino;
- LZOS territory;
- Territory of Turaevo;
- SEC "Spring".
The bulk of connections are in Lytkarino. The company's services are used not only by residents of apartment buildings, but also by government agencies, commercial and industrial organizations, and educational institutions.