Reasons for refusing the Internet
The widespread transition to wireless communications is forcing 3G to lose ground. WIFI is more convenient and often faster. People most often refuse to access the Internet from their phone:
- if the owner is an elderly person, he is not interested in the World Wide Web and does not want to pay for random keystrokes and accrued traffic;
- if the owner is a child and sits online for days on end;
- if you are planning a trip and don’t want to pay significant sums just to “check your email.”
How to fill out an application?
The client fills out the document himself or, if desired, a consultant will help him. The client's passport data, indication of the desire to terminate the contract, contact phone number, address, contract number, desired date for deactivating the option, date and signature are indicated.
Other ways to disable:
- USSD command.
It can be difficult to reach the contact center due to the large number of requests. The use of USSD commands is available around the clock, and if necessary, you can activate the option again in the same way. To disable the option, enter the command *126*1*1# call. - Phone call.
You can contact a consultant, stating your passport details and your desire to refuse the service. Service number 411. - ISSA
(network subscriber service). Access to it is granted to all new users. To set a password, dial the USSD command *141*0#. Disable the option using the electronic system prompts. Changes will take effect within 24 hours after entering the request.
Read about how to disable the 3G mobile Internet service on your phone and cancel it from various operators.
MTS
We will talk about the second Belarusian operator - MTS. As it turned out, the company’s arsenal of services imposed on subscribers is no less than that of its main competitor.
Part one, reference
“Toning” and “Melodies of the Day”
Let's pay tribute to MTS marketers - the company does not hide information about the music service, which is automatically activated when connecting to an operator, as carefully as velcom. You can find it in the full description of the specific tariff:
“Services Subscription fee for the “TONING” service and Subscription fee “Melodies of the day” are added to the list of subscriber services automatically when concluding a contract. At the same time, in the first 30 calendar days, the subscription fee for the “TONING” service and the subscription fee for “Melody of the Day” are not charged. After 30 days from the moment of connection, the subscription fee for the TONING and “Melodies of the Day” services is written off in full.”
As you can see, the conditions are the same - the first 30 days are free, then money automatically begins to be debited for songs and dances that sound instead of beeps. It is curious that MTS decided to divide one service into two. “Toning” allows you to replace long beeps with any sound signal, and “Melodies of the day” is the actual melody that the operator plays to the caller.
For each service there is a monthly fee of 3,600 rubles, that is, in total you will have to overpay 7,200 rubles. A little less than for Melofon from velcom. However, if you connected to “Easy to Say” with a monthly fee of 3,000 rubles, do not be surprised that the real costs will exceed this amount at least three times! An unpleasant surprise for retired parents.
We are looking for painless ways to disable both and it will not work: both services are present in the list, but there is simply no button to deactivate them.
As it turned out, you can disconnect from “Toning” and “Melodies of the Day” for a fee and for free. The second method is less convenient and is suitable only for owners of Android devices. You need to send a USSD request *711#, after which you will receive an SMS with a link to the application. You will have to install it and search in the jungle of settings for the desired option.
You will have to pay a little for human shutdown of services. For refusal via SMS, 228 rubles will be debited from your account. But you can try to use a less expensive method of refusing imposed services. We dial *300#call, say goodbye to 60 rubles and, perhaps, rejoice in turning off Toning. “Melodies of the day” will also not work without it.
However, there may be a problem waiting for you here. For example, when I tried to unsubscribe two SIM cards from a dubious service using USSD, for two days I was greeted with the following message about an unknown error:
I had to use an SMS request. We send the word “off” to number 300. 228 rubles will be debited from the account, but you can forget about “Toning” and “Melodies of the Day”.
"Stay in touch"
Phew, we somehow sorted out the beeps. Next in line is the “Be in the know” service, an analogue of “What’s new” from velcom. If it is connected, then during the day “spam” will appear on the screen of your smartphone with an offer to read news or download a song for money. Any careless click on OK will result in money being debited from your account. It can be either a thousand rubles or ten thousand at a time.
Moreover, “Be in the know” threatens not only one-time payments for jokes, music and news, but also entire subscriptions! In the latter case, a certain amount (usually about 1,500 rubles) will be debited from the subscriber’s account daily for a certain period.
We did not find any pitfalls when disabling this service. Yes, it is also not in ISSA, but the USSD request *987*0#call comes to the rescue. This time there were no errors - we managed to get rid of two numbers at once from the intrusive service.
After this, you won’t be bothered with advertising that seems to be waiting for an inattentive subscriber. In order to completely and irrevocably protect yourself from spam from MTS, we also recommend that in “Personal Assistant” you find and activate a service called “Technological: Opting out of SMS mailings and voice advertising.”
Compared to velcom, MTS was late in automatically connecting this service. It has only been valid for two years, but many users are not even aware of its existence.
You can disable or configure the conditions for triggering voice mail in your “Personal Account” via the Internet. Go to the “Services and Services” tab, click on “Call Forwarding” and on the right side of the screen either disable call forwarding or open a menu with forwarding conditions.
We completely get rid of any redirection of anything anywhere using the ##002#call command.
Credit payment method
For some subscribers, the opportunity to pay the operator based on the money spent is a blessing, just to always stay in touch. Others are afraid that they will get into a big disadvantage, which they won’t even warn about.
If you have been transferred to the credit method of service, but you want to switch to good old prepayment with less risk, it's time to pick up the phone and dial *150*0#call. There is no need for any trips to the operator’s salon; just one USSD request solves the problem.
Last time in the article about velcom we did not mention a similar example. Let's get better! You can refuse payment upon delivery using the USSD request *145*9#call. We emphasize that in both cases you must have a positive balance in your account, otherwise nothing will work out.
“Mood” and paid short numbers
We are talking about the “information and entertainment IVR portal” of MTS. The essence of the service is as follows: you call a specific phone number and get into a menu with jokes, tests and other rubbish, which is full on the Internet, and it’s also free. The operator won’t want to entertain you for free, so for every minute you spend on this IVR portal you will have to pay 4,800 rubles.
At first glance, it seems that there is nothing dangerous in the service. Nobody automatically connects you to it. But the fact is that to activate it, you just need to dial any four digits (except for the first 0, 6 and then press the call button. It’s unlikely that there are many such cases, but judging by the Onliner.by forum, people periodically subscribe themselves to various paid offers or “hang” for several minutes in the “Mood”.
How can this happen? Whatever! Accidental presses of a push-button telephone in your pocket, a “glitch” of a smartphone, pampering of small children, erroneous presses of elderly people...
They say that a subscriber can somehow prohibit receiving and sending messages from/to paid short numbers. In Russia, for example, MTS has a free one. We honestly searched the entire Belarusian website of the operator, but did not find such a service. The MTS press service ignored the relevant question. If there is a person in the comments who knows how to cope with the scourge, we will definitely add instructions to this article.
Part two, practical
As is the case with other operators, an Onliner.by journalist visited an MTS communication salon. The following questions were previously sent to the company:
- What additional services outside the tariff plan does a subscriber receive when connecting to MTS?
- For what purpose are new users automatically connected to the paid services “Toning” and “Melodies of the Day”?
- Does the operator inform the subscriber making the call that funds will be debited from his account for a message left on the voice box?
Unfortunately, it was not possible to promptly obtain comments from the company’s press service.
The MTS showroom had to wait out a bit of a rush - people were actively buying smartphones in installments. About thirty minutes later I approach the girl and voice my intention to subscribe to the “Easy to Say” tariff plan. For parents. As in the case with velcom, I steadfastly refuse offers to look at tariffs with a larger Internet traffic package or profitable calls. No, I want the plan with the lowest subscription fee.
The connection took no more than five minutes. What about informing about connecting additional services? Unfortunately, the operator salon employees will not turn off “Be in the know”, “Toning” and “Melodies of the day” for the new subscriber. But the girl, without any reminders, immediately wrote USSD commands on the contract page to deactivate these services. Already good!
But they didn’t say in the salon that there would be a fee for refusing “Toning” and “Melodies of the Day” using USSD. Moreover, the *300#call command, as stated above, did not work. Neither with the new SIM card, nor with another, much older number, to which the company’s music services had to be connected for the sake of the experiment.
At the end of the article, we will briefly recall the steps that must be taken to disable certain “Melody of the Day”:
- *300#call - paid USSD request to disable “Toning” and “Melody of the Day”;
- send an SMS with the text “off” to number 300 - also a paid way to disconnect from “Toning” and “Melodies of the Day” if the USSD command does not help.
In the next article of the series, we will consider the third Belarusian operator. In the comments to this article, you can tell what you don’t like about life:).
Mobile operators operating in Belarus, for example, Velcom, often inform their customers about an increase in the range of gadgets or the provision of new services by SMS. It is not surprising that many subscribers are annoyed by such actions and, sooner or later, they wonder how to disable advertising on Velcom. Not everyone knows about the existence of simple ways that do not contradict the operator’s terms and conditions to disable SMS messaging from Velcom and refuse many unnecessary services (for example, disable Melofon), and these will be discussed in this article.
Operator tariffs
Internet mobile:
Important. If you simply reset the settings without canceling the option, and the service itself is provided by the operator, then the subscription fee will continue to be charged.
The convenience of temporarily suspending services is the ability to resume service at the desired time independently. In the event of a complete shutdown, a new contract will be required.
UMTS-900 base stations have been deployed en masse in the capital since this year. Indoor 3G coverage (in low-lying city blocks, buildings in dense urban areas, ground floors) of Minsk is close to one hundred percent, the operator plans to create a guaranteed connection and stable connection speed for each home.
All major highways in the Brest and Gomel regions will have access to the technology; five UMTS-900 stations are already operating in Dzerzhinsk. A global update of the entire network is planned in May, which promises to improve the quality of reception. Completion of the company's data center is promised in the fourth quarter of the year.
Using USSD commands, you can receive reference information about the services of the Velcom mobile operator, connect and disconnect them. To do this, you need to perform a simple action - dial a certain combination of characters on your smartphone.
General rules for using commands
The USSD commands you send do not remain in the gadget’s memory. You can also use requests while roaming. Of course, the roaming partner must support USSD. Using the USSD menu is free. If you connect to a paid service, the system will warn you about the cost.
Please note: the USSD request must begin with an asterisk (*) and end with a hash (#).
Between these characters you need to dial the short number of the operation being performed. After typing a combination of characters, press call.
Checking the balance and remaining Internet traffic
Using these commands, you can check your account status, find out how many minutes you have left, SMS, MMS, megabytes of mobile Internet, top up your mobile phone, refuse to receive bills by email, etc.
Operation name | USSD command |
Checking account balance | *100# |
Find out how many minutes, SMS, MMS, megabytes of mobile Internet are left | *100*1# |
Find out how much you have to pay monthly | *100*3# |
How many minutes are left in the framework, megabytes in the framework | *100*4# |
Debt information for contract subscribers | *100*5# |
Information about the number of minutes of calls in a closed group of subscribers | *100*11# |
Find out the remaining megabytes in “Roaming.Online” | *100*12# |
Checking the possibility of quickly disconnecting services in the presence of debt | *100*51# |
Registration of a payment that was not confirmed | *141*1# |
How to check how much money is left in the account of a Privetik plan subscriber | *101*subscriber number# |
"Please call me back". The person will receive an SMS from you asking you to call back | *131*subscriber number# |
Top up your mobile phone with a quick payment card | *141*4# |
Change the e-mail to which invoices are issued | *141*5*1# |
Repeat invoice for closed period | *141*5*2# |
Opt out of receiving invoices by email | *141*5*3# |
Social and special
Less popular tariff plans among Velcom clients. They include a sufficient number of minutes, as well as the ability to create “favorite” numbers and Internet traffic. Convenient to use as intended.
Pension
Velcom tariff for constant communication with family and friends, suitable for pensioners. It includes outgoing calls to “favorite numbers”, as well as the described option itself.
The monthly subscription fee for Pension is 3.60 rubles. An additional Internet package is also available, connected through your Personal Account or using the USSD command *135*1#.
Calls to five designated “favorite numbers” will cost 1.54 rubles.
Service information and management
The USSD commands presented in this block are intended to view information about connected services, number and tariff, switch to contract and prepayment, etc.
Operation name | Request code |
What services have I activated? | *141*2*2# |
What services can I connect | *141*3# |
My phone number and current tariff plan | *141*2*1# |
How to change the tariff | *141*3*4# |
View the number in international format | *147# |
Disable | *404*0# |
How to connect | *404*1# |
How to enable or disable SMS messaging | *114*1# |
Enable listening to ACCA news or disable this service | *114*2# |
Setting up the reception of USSD messages in Latin letters | *115*0# |
Receiving USSD messages in Russian | *115*1# |
Conditional forwarding in roaming | *117# |
How to connect minutes to all operators | *118# |
. Your subscribers will receive an SMS message indicating that they can call you | *133# |
Switch to contract | *145# |
Switch to prepayment | *145*9# |
. Connecting (disabling) the service | *200*2# |
. How to connect or disconnect it | *424# |
"Voice mail" | *441# |
How to connect or change your “favorite number” | *141*3*3# |
*141*3*5# | |
ISSA, connection and disconnection | *141*3*6# |
How to get the ISSA password | *141*0# |
How to connect, disconnect, change the package for Manager Plus users and | *141*6# |
USSD help | *141*9*1# |
Additional services
Now a little about the interesting capabilities of our today's operator. Velcom also has its own USSD requests for them. “Favorite number”, for example, is added using *141*3*3#. After this, you can add this or that subscriber to the appropriate list.
Additionally, note that you can also enable some interesting and useful features using our commands today. For example, you can connect the Internet, MMS, and security to your phone with one single request. With its help, you will also receive all the information about the mobile Internet that is available on the SIM card. To do this, dial *135# on your mobile phone and send a request for processing.
Sometimes you want to talk while roaming. USSD requests "Velcom" allow all subscribers to quickly connect similar ones (international) is activated using *141*3*2*1#, and "International calls" can be activated by dialing the combination *141*3*1*1#. It turns out that without outside interference, at any time, everyone is able to activate the services of profitable calls on a mobile phone abroad.
MMS and mobile internet management
Operation to be performed | USSD code |
Set up mobile Internet, MMS on your phone, | *135*0# |
Checking MMS, receiving a test message | *135*0*5# |
How to connect or disconnect Mobile Internet, change the megabyte package | *135*1# |
How to enable or disable MMS | *135*2# |
Information about the connected megabyte package | *135*3*1# |
Information about the connected megabyte package, its price and the date when money for the service will be debited from your account | *135*3*2# |
How to find out your static IP | *135*4# |
How to enable (disable) Antivirus | *135*5*1# |
How to connect (disconnect) | *135*5*2# |
"Children's Internet". How to connect or disconnect | *135*5*3# |
How to get extra megabytes. For users of WEB Start, WEB 4, WEB 8, WEB 16 tariffs | *135*7# |
Roaming service management
Operation name | Request code |
How can I connect? | *141*3*1*1# |
Refuse | *141*3*1*2# |
To plug | *141*3*1*3*1# |
Refuse | *141*3*1*3*2# |
Start using | *141*3*2*1# |
Refuse | *141*3*2*2# |
Connect to package | *141*3*2*3*1# |
Connect (or disconnect) to “Roaming.Business” | *141*3*2*3*2# |
"Roaming.Online". Connection. | *141*3*2*3*3# |
Viewing information about Velcom partners in roaming | *141*3*2*4# |
Validity period of “Roaming.Vacation”, “Roaming.Business” | *141*3*2*3*4# |
How to listen to voice messages?
In case of receiving audio messages, the service sends an SMS notification to the subscriber from the service number +375296000441. It provides information about the number of messages received, the number of the last incoming call that left a voicemail.
1. Call the service number (optional):
- +375296000200
- +375296000441
2. Call the public access service - +375296000201. Enter your phone number and unique password, adding the “#” symbol to the authorization data.
Note. These services can also be used while roaming.
After finishing listening to an audio message, the user is prompted to do one of the following with it:
- key "3" - save.
- key "5" - delete.
Attention! Messages are deleted only after disconnecting the connection to the Voicemail service. Due to this feature, the subscriber has the opportunity to listen to the voice SMS again while in the options menu.
What is Balance Plus?
The mobile operator Velcom has. With it, you can find out what additional services are available for connection. Relevant information may be displayed as a response to *100#.
To connect (disconnect), dial *149# and press call.
"Balance Plus" can be used to connect services:
- "King of the Hill";
- "English Lessons";
- SMS subscription;
- USSD-sport;
- "Laughter Challenge";
- "Fanbox";
- "Surprise."
If you spend a lot of time on the World Wide Web, then it will be beneficial to connect to Velcom unlimited Internet. By choosing a suitable tariff, you will be able to get an unlimited number of megabytes. When choosing an option, you should pay attention to the subscription fee and the maximum speed of the mobile Internet.
Tariff plans with unlimited internet
The Velcom operator offers various tariff packages that include unlimited Internet. You should familiarize yourself with the existing options and their features in order to choose the appropriate option.
Smart Infinite is considered a popular tariff. It provides unlimited communication on the Welkom network, as well as an unlimited amount of Internet traffic. The monthly subscription fee is 56.02 rubles per month. At the same time, it is possible to call Velcom clients, send SMS and MMS within the network without any restrictions. 1000 free minutes are also given for outgoing calls to subscribers of other operators located in Belarus.
There is a more expensive tariff - Business class. There is an unlimited number of megabytes, and there are also no restrictions on calls within the Belarusian network. In addition, you have 300 minutes to call the CIS countries and Europe. You will have to pay 112.15 rubles per month, with significantly fewer restrictions than for other tariff plans. If you are only interested in unlimited Internet, then you should consider cheaper options.
The Velcom operator recommends activating the “Unlimited Internet” option. It is available to users of the Comfort, Comfort+ and Comfort+ for business tariff plans. As part of the promotion, you can connect it for free; unlimited megabytes come as an addition to the main traffic, which is included in the subscription fee. This is a profitable option for people who use the listed tariffs. You should have time to connect to Velcom unlimited internet while the special promotion is valid.
Services
Don’t forget that Velcom USSD requests have one more feature. And it applies not only to this operator, but to everyone in general. These commands make it possible to enable/disable certain additional service packages and services. What can help us when communicating?
Let's say, the “500 SMS” option package. To do this, you must type *119# from your phone. Please note that the request itself is free. But to connect this or that option you will have to pay according to the tariff. All available settings (Internet and MMS are included here) are received after sending *135*0#, and “Mobile Internet” is activated by the command *135*1#. As you can see, there is nothing difficult about this.
It is also worth paying attention to somewhat non-standard services. Velcom offers its clients a service. Oddly enough, it connects without problems using the USSD request *200*2#. Melofon is another service that subscribers often pay attention to. And it is activated through the combination *424#. In principle, these are all quite popular services that you can connect to.
How to connect unlimited internet
To use Velcom unlimited internet, you will need to upgrade to a new tariff or activate an option. For example, in order to add the “Unlimited Internet” function, you need to dial the USSD command: *135*7#. After this, all that remains is to wait for a response from the mobile operator and check whether the procedure was successful.
You can connect unlimited Internet to your phone through your Personal Account on the website of the Velcom operator. You will first need to register by providing your phone number and personal information. After this, through the Velcom ISSA Personal Account you will be able to connect the option to your tariff.
To receive the service, you can contact a mobile phone store and inform the employees of your intention. They will help you connect unlimited Internet to your Velcom number and also tell you about the features of the option. It is also worth considering that the function does not work in roaming, so all consumed megabytes outside the home network zone will have to be paid separately. The funds will be debited from the balance in accordance with the Velcom roaming tariff.
The speed depends on the tariff package:
- Comfort, comfort+ – up to 1 Mbit/s.
- Comfort 2 – up to 2 Mbit/s.
- Comfort 4 – up to 4 Mbit/s.
- Comfort 8 – up to 8 Mbit/s.
- Comfort 16 – up to 16 Mbit/s.
If you want to change the tariff to get unlimited on Velcom, then you will need to go through the standard procedure. In order not to contact mobile phone stores, you can go to the official Velcom website. To do this, you must have access to the Internet.
Procedure:
- You need to go to the site and click on the “Login” button.
- After this, you should enter your personal information, such as your phone number and password.
- You need to go to the “Tariffs” section and select the option you are interested in. For example, Smart Infinite, it is in the “Almost Everything Included” section.
- Be sure to familiarize yourself with the terms and features of the package, after which you can activate it. To do this, click on the “Go Now” button.
- By following the instructions, you will be able to become the owner of the desired tariff. For a successful transition, it is important that there are enough funds on your balance to pay.
For the modem you can use the Velcom Super WEB tariff. You can get a maximum of 30 GB per month. There is enough traffic to visit pages on the Internet and make video calls. From unlimited there is an option WEB Tankers. However, an unlimited number of megabytes is provided only for the game World Of Tanks Blitz.
Help and inquiries
The last point we will consider is sending “homeless people”, as well as receiving reference information on the SIM card. Velcom allows you to do all this using certain USSD commands.
So, for example, anyone can request a call back (send a “homeless person”) for free. Dial *131*friend's number# and send the command for processing. Another Velcom subscriber will receive a free message from you asking you to call back. Sometimes this feature is very useful.
The balance of free SMS, MMS, minutes and Internet traffic also has to be checked from time to time. In this situation, another self-service command will help. It looks like *100*1#. If you want to know the entire list of paid services connected to a mobile number, contact *141*2*2#.
Do not forget that the full list of USSD commands is quite diverse. Sometimes you want to quickly scan through it and select the self-service feature you want. Anyone can do this very easily and simply. What does that require? Just submit a special request for processing. It looks like *141*9*1#. In response, you will receive an SMS message in which all available commands will be published. Unless this does not include requests to change the tariff plan (for a specific offer).
As you can see, Velcom USSD commands are varied. And with their help you can fully control the functionality of the SIM card. Don't be afraid to experiment. Remember that when you connect to a particular service, you will be charged a fee in the amount established by the tariff. All reference information is free.
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"Mobile Internet"
– a company’s service for providing wireless Internet access using 2G/3G/3G+ technologies, allowing you to transmit and receive data using a mobile device (phone, modem, etc.) that supports these technologies.
1. Includes:
- “Internet for a tariff plan” - the Internet access service is provided to all subscribers of the company upon concluding an agreement, changing a tariff plan (if it was not connected to the old tariff plan, or if “Internet for a tariff plan” was used, or in the case described in clause 8.2 ). The service is provided without a subscription fee.
- Internet packages 250, 350, 750, 1000, 1500, 3000, 3000 + voka TV, 5000 + voka TV – additional packages with the included traffic volume in megabytes corresponding to the name (hereinafter referred to as Internet packages). The period for providing Internet packages is 30 days. If the Internet package is not disabled or changed, it will automatically renew for the next period. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package. Traffic is provided within 24 hours from the moment of connection, renewal or change of the Internet package.
- “Light” package – a package with a subscription fee, without included traffic. The subscription fee for the package is charged daily in equal installments in proportion to the number of days in the month.
- Internet traffic packages of 500 MB, 1 GB, “1 GB for everything else” and 10 GB are one-time packages of additional Internet traffic. The validity period of the packages is limited to the current period of provision of tariff plans. The cost of packages is written off as a one-time payment; traffic is provided in full when purchasing packages.
- “Unlimited Internet for a day” package is a one-time package with an unlimited amount of Internet traffic. The package is valid for 1 day. The cost of the package is charged in full at a time, traffic is provided from the moment of connection.
- “Unlimited Internet” package is a package with an unlimited amount of Internet traffic, which is valid on the following tariff plans at the speed of mobile Internet, depending on the tariff plan:
2.Internet packages and the “Light” package are available on the following tariff plans:
Tariff plan | Plastic bag | |||||||||
250 | 350 | 750 | 1000 | 1500 | 3000 | 3000 + voka TV | 5000 + voka TV | "Easy" | ||
Smart Premiere / Corporate Smart Premiere | ||||||||||
Smart 1/2/3/ Corporate Smart 1/2/3 | ||||||||||
"Big plans" | ||||||||||
BUSINESS.PRO | ||||||||||
BUSINESS.PRO.WEB | ||||||||||
Other tariff plans (except those listed in clause 3) |
- Internet packages and the “Light” package are not provided on the following tariff plans: Smart Infinite, “Business Class”, BUSINESS.PRO. Platinum, “In your ri, Light, Light +, Light + for business, line of tariffs “Comfort”, “Comfort+”, “Comfort+ for business”, line of tariffs for the Internet: Super WEB, WEB and “Non-stop” . These tariff plans also do not provide the ability to connect/disconnect mobile Internet.
3. One-time Internet traffic packages are available on the following tariff plans:
4. Management is carried out by subscribers independently: via USSD *135*1# - connect/disable Internet packages; via USSD *135*7# — connection of one-time packages of additional Internet traffic; in your Personal Account; in ACCA, by number 411.
5. Changing the Internet package, connecting/disconnecting (on tariff plans where this option is provided) is carried out within 24 hours from the moment the application is submitted.
6. Applications for transactions with will not be processed if: the subscriber’s service is suspended partially or completely in accordance with the agreement on the provision of telecommunication services; There are not enough funds on the personal account balance to write off the cost of the new package (for subscribers paying for prepaid communication services).
7. Features of using Internet packages: 7.1. When using a tariff plan that includes megabytes in the subscription fee, the traffic of the Internet package will be consumed first, then the traffic of the tariff plan. 7.2. When changing the tariff plan, the Internet package will be saved if it is available on the new tariff plan, otherwise the Internet package will be changed to “Internet for the tariff plan”. 7.3. Traffic in excess of that included in the Internet package is charged according to the tariffs of the Internet package. 7.4. The unused balance of Internet package traffic is reset to zero after 30 days, when the package is changed, or when the service is disconnected. 7.5. Information about the date of the next write-off of the cost of the Internet package and the provision of a new volume of traffic can be obtained via USSD *135*3*2# and in your Personal Account. 7.6. If at the time of the next write-off of the cost of the Internet package, the subscriber is disconnected from outgoing and incoming communications due to late payment for the company's services or use, the cost of the Internet package will be written off after service is restored in full. Traffic will be provided in full within 24 hours and is available until the end of the Internet package provision period. The period of provision of the Internet package is not extended by the period of disconnection from the communication network. 7.7. The cost of Internet packages 3000 + voka TV, 5000 + voka TV includes a subscription to a limited number of channels of the voka TV service. You can use voka TV using the special voka application or on the website www.voka.tv. The voka service is provided in accordance with the Procedure for the provision of the voka service.
8. Features of using one-time packages of 500 MB or 1 GB: 8.1. One-time packages of additional Internet traffic with a volume of 500 MB or 1 GB are provided on the WEB Start, WEB 4, WEB 8, WEB 10 + voka, WEB 16, “At Your Rhythm” tariff plans and are valid until the date of the next traffic update included in the tariff plan . 8.2. Purchasing additional traffic packages is possible after the included traffic of the tariff plan or a previously purchased one-time package has been completely used up. 8.3. The remainder of the traffic of a one-time package is not saved when changing the tariff plan, where the 500 MB and 1 GB packages are not available. 8.4. You can purchase packages of additional Internet traffic using the methods described in paragraph 5, as well as on the special page infopage.site. Redirection to this page occurs automatically after the end of the included traffic of the tariff plan/one-time package. The page is accessible in the mobile device browser only via the HTTP protocol. When using the HTTPS protocol, the page is not guaranteed to display. 8.5. When redirected to a special page, HTTP traffic to other resources is blocked until the subscriber chooses a method of further working with the mobile Internet: purchasing a package or paying for traffic. 8.6. Traffic from applications, email clients, browsers with specific proxy server settings, and other traffic other than HTTP is not blocked. Such traffic is charged in accordance with the subscriber's tariff plan. 8.7. If the subscriber chooses to use paid traffic, redirection to a special page until the end of the current tariff plan period is not performed.
9. Features of using the one-time package “Unlimited Internet for a day”: 9.1. The one-time package “Unlimited Internet for a day” is provided on the “Comfort”, “Comfort+”, “Comfort + for Business”, Super WEB tariff plans and on the “Semi-Annual Subscription”, Light, Light +, Light + for Business and Valid for 24 hours from the moment of connection. 9.2. You can purchase the “Unlimited Internet for a day” package both while using the included traffic of the tariff plan, and after it has been used up. 9.3. The “Unlimited Internet for a day” package, purchased before the end of the included traffic of the tariff plan, is consumed first. 9.4. The purchase of each subsequent “Unlimited Internet for a day” package becomes possible only after the previous one has expired. 9.5. The “Unlimited Internet for a day” package is disabled when changing the tariff plan to a tariff plan that does not belong to the “Comfort”, “Comfort+”, “Comfort+ for business”, Super WEB, Light, Light +, Light + for business tariff plans .
10. Features of use: 10.1. A one-time package of additional Internet traffic with a volume of 10 GB at unlimited speed is provided on the Smart Infinite tariff plan and is valid until the date of the next update of the traffic included in the tariff plan. 10.2. Purchasing an additional traffic package is possible if you consume more than 100 GB of Internet traffic in the current month or after a previously purchased one-time package. 10.3. The purchase of each subsequent “10 GB Package” becomes possible only after the expiration of the previous one. 10.4. The remainder of the one-time package traffic is not saved when changing the tariff plan.
11. Features of using the “1 GB for everything else” package: 11.1. A one-time package of additional Internet traffic of 1 GB is provided for access to resources, with the exception of Viber (official mobile application, including for PC), VKontakte (PC version, mobile version, official mobile application), Instagram (PC version , mobile version, official mobile application), games World of Tanks Blitz and World of Tanks and is valid until the date of the next update of the traffic included in the tariff plan. 11.2. The remainder of the one-time package traffic is not saved when changing the tariff plan. 11.3. The unused balance of the one-time package traffic is accumulated and transferred to the next month in an amount of up to 10 GB. 11.4. Connecting a one-time package is available using: USSD *135*7#; Personal account; velcom recommends applications; site site.
12. Features of using the “Unlimited Internet” package: 12.1. Package management is available using: USSD *135*7#; Personal account; 12.2. When the “Unlimited Internet” package is connected, the traffic of the tariff plan is consumed first, then the package. 12.3. The cost of the Internet package is debited in full at a time from the balance of the client’s personal account when connecting, renewing or changing the Internet package. 12.4 Package renewal – on the 1st of every month. 12.5. When simultaneously connecting the “Unlimited Internet” and “Unlimited Internet for a day” packages, the “Unlimited Internet for a day” package is consumed first. 12.6. The package is not disabled when changing the tariff plan if it is provided on the new tariff plan. 12.7. From 08/13/2018, the possibility of transferring data via the bittorrent protocol is excluded when using the “Unlimited Internet” package by subscribers of the “Comfort” and “Comfort+” tariff plans (after using up the Internet traffic included in the subscription fee).
13. Clients of the company - legal entities, if necessary, can prohibit independent connection by subscribers or change it by submitting a written application to the velcom sales and service centers or to the official attorneys of the company, as well as in the Personal Account (administrator). The effect of the ban is not taken into account when changing the subscriber's tariff plan to the tariff plans listed in clause 3.
14. Internet traffic in the velcom network is charged at 1 KB.
15. Subscribers of velcom tariff plans who have additionally activated or SMS roaming can use the networks of the company’s foreign partner operators for roaming. 15.1. Information on the availability of Internet roaming in the network of the company's foreign partner operator for roaming and the cost of roaming Internet traffic is provided on a special page of the website www.site. 15.2. The included Internet traffic of tariff plans, Internet packages and one-time packages is not consumed in roaming. Internet traffic consumed while roaming is paid at roaming rates. Roaming Internet traffic is charged at 10 KB on tariff plans of the BUSINESS.PRO, Super WEB, WEB, “Non-stop”, Smart, Corporate Smart, “Big Plans”, “Telemetry”, “Comfort”, “Comfort+” lines. , “Comfort+ for business”, tariff plans “Business class”, “Semi-annual subscription”, “At your rhythm”, lemon, Light, Light +, Light + for business and 50 KB each on other tariff plans. 15.3. The company has the right to inform subscribers (except for subscribers of PRIVET tariff plans) about the Internet traffic they used, if the volume of its consumption in roaming (from the moment of registration in the roaming partner’s network until the moment they return to the home network) exceeds 20 MB.
16. The company has the right to unilaterally change this Procedure by publishing the changes on the official website.
17. In everything else not regulated by this Procedure, the client and the company are guided by the provisions of the agreement on the provision of telecommunication services concluded between the client and the company.
Mobile operator Velcom Belarus is a reliable company that offers its customers optimal service conditions at a competitive price. Having studied the existing Velcom tariffs, each subscriber can choose the one that best suits his needs and lifestyle. Tariff plans from Velcom include in their description the most clear and transparent connection conditions - here you cannot encounter hidden additional fees or unexpected debits from your phone balance.
The “Comfort” tariff offer from Velcom was developed and announced back in 2021. This is due to the constantly growing need of modern subscribers for unlimited and stable Internet access. The use of social networks, instant messengers and other services installed on the phone is the reason for the rapid disappearance of traffic and the burning of gigabytes.
Velcom’s “Comfort” tariffs are a redesigned line called “Smart” that the provider previously had. The purpose of creating the offer is to maximally satisfy the needs of Velcom customers in Internet traffic, as well as the opportunity to significantly save on voice communications. Calls made within the 3G network are not subject to tariffs. The main condition is that the mobile device must support 3G communications.
The line includes several tariffs, which will be discussed below.
Suitable for those who surf the Internet not too little, but also infrequently, for example, mainly communicate on social networks. One gigabyte of traffic can be used to navigate online maps, play online games and view photos. The “Comfort” tariff from Velcom includes an unlimited amount of communication within the 3G network, 100 minutes for other subscribers and a gigabyte of Internet.
A subscriber using Comfort 2 has access to expanded capabilities, a larger volume of traffic, and therefore a greater number of options for spending time on the Internet. This tariff from Velcom for two gigabytes allows you to watch videos, download photos and listen to music. It includes: unlimited communication on the 3G network, 200 minutes for communication with clients of other companies and two gigabytes of Internet traffic.
Suitable for active Internet users who often use social networks and video hosting sites. A Velcom client receives a large amount of traffic and included minutes in addition to unlimited 3G communications. The tariff includes: unlimited communication in Velcom space, 300 minutes of communication with subscribers of other operators and four gigabytes of the Internet.
Another proposal that cannot be ignored. It will appeal to Wellcom subscribers who regularly use the mobile Internet and constantly download applications, music and videos. This includes: unlimited communication in the Velcom 3G space, 400 minutes of communication with other subscribers and eight gigabytes of network traffic.
How to connect unlimited internet for a day
If you wish, you can connect to unlimited for a day. This option will be useful for people who only need unlimited Internet access for one day. The function is available for phones running Android, IOS and Windows. The option can be connected to Comfort, as well as Super WEB and Light tariffs.
To connect to Velcom Belarus unlimited internet, you need to send a request to *135*7#. You can also configure it through your Personal Account if you have access to the World Wide Web. In addition, you can contact a mobile phone store to get help from employees. Velcom unlimited internet will be activated for exactly 24 hours, after which it will turn off. The cost is 2.98 rubles. This is a one-time fee that is debited at the time of connection. During the day, a person will be able to use unlimited Welkom Internet from his mobile phone or via a modem.
The mobile operator operating in Belarus and occupying the second place in this state in terms of the number of subscribers, Velcom, has been providing GSM communications to a huge number of people for almost two decades. We can say that the company is no longer young and, of course, in order to operate successfully and meet the needs of its customers, the mobile operator must develop.
Information Keeper
A phone is a universal device that contains important documents, unique photographs, important addresses and contacts. It was developed to preserve the entire information complex. Using it, you can save files on a remote server in an unchanged state, and even if you lose your device, restore them. Can use:
- owners of devices with the Androil 2.3 operating system;
- connected to the “At your rhythm” tariff.
To join, you need to register on the website https://v-box.by.
Allows you to instantly connect to a wireless local WI-FI network for a certain period of time. The cost of the service depends on the length of use:
- 2.00 rubles for 180 minutes;
- 0.90 rudder per 60 minutes.
The subscriber will receive access identifiers via SMS: login and password. To receive them you need to send an SMS without text to the number:
- 9101 for 60 minute access;
- 9103 for 180 minute access.
Cellular trends
It’s no secret that today the Internet is emerging, and probably has already taken a leading position among the ways of people’s communication. Today, even the simplest push-button phones, not to mention smartphones and tablet PCs, are almost never produced without the function of accessing the Global Network. The Velcom operator has not remained aloof from modern trends and for more than 10 years has been providing its subscribers not only with voice communications, but also with access to wireless Internet.
The quality of the service is quite high and is positively assessed by new and existing Velcom subscribers. Setting up the Internet in the case of mass access devices is quite simple and should not be difficult even for novice users of phones, smartphones and tablets. Let's talk about this in more detail later.
How to set up your phone
If we are talking about a simple push-button telephone, but with support for Internet access and used in the Velcom network, setting up the Internet does not bring any problems to the owner at all, everything is done automatically in 99% of cases. This approach is provided by a special service called the “Settings Wizard”. To gain access to the Internet, the user just needs to register for the first time in the Velcom network - the Internet will be configured automatically, the phone will receive the necessary data for GPRS/MMS work directly from the cellular network.
If the settings do not arrive automatically, you can use USSD requests - dial the combination *135*0# on your phone keyboard and press the call key. PRIVET prepaid subscribers have a different way here - the combination *126*0# and the same call key. In addition, any subscriber can use Velcom’s Internet subscriber service system. Setting up the Internet using this system is literally two clicks of the mouse on the necessary items.
There is never too much Internet
If there is a lack of traffic, you can order additional packages for the desired number of days: from 10 to 30 and with the required amount of volume, up to unlimited. Mobile Internet packages to help the user.
Many modern providers are developing special services to simplify manipulation of their service packages. Such is the Belarusian one, whose developers came up with the “Settings Wizard” of the network. Now every client of the company can use this convenient and extremely simple tool.
Setting up the Internet from Velcom does not look easy, but it is very simple. For example, if you have an Android phone, you can use one of the following methods:
After completing these steps, it is better to turn off the device and turn it on again.
This is what the Velcom Internet setup looks like as a first approximation.