Today, there are many offers from mobile operators for the convenience of their subscribers. Specially for this purpose, services have been developed and are available that allow you to continue communication even if there is insufficient funds in your account. Each company takes care of its consumers in its own way. Currently, it is very convenient to take the “Promised Payment” when it is not possible to deposit money into the account, but you should understand in detail about its availability in Velcom Belarus.
Peculiarities
This option is useful when there is no money in your account, but you need to make an urgent call, send an SMS message or go online.
Any client of a particular network can borrow from an operator when his balance approaches negative. Since the service can be useful to any client, many Belarusian subscribers have a question: is it possible to take the “Promised Payment” on Velcom? And what solution does the provider offer to its users who find themselves with zero balance?
Terms of service
A service such as a promised or trust payment is very useful and needed by many subscribers, as it allows you to replenish an empty mobile phone balance using funds borrowed from the operator. The client can activate this option when there is no money in his account or it has already gone into the red.
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The terms of the loan described are:
- clearly fixed loan size;
- a specified period during which the borrowed funds can be used;
- fixed commission fee, payable once.
Conditions for connecting to the service
The option has its own characteristics:
- The client can take out a loan for 3 days. After the time has passed, the borrowed money will be automatically debited from the balance. If the subscriber fails to top up the balance on time, the number will be temporarily blocked. Unblocking will occur immediately after funds are deposited onto the card and the debt is written off.
- The option involves a small commission. Each operator has its own.
- The user can borrow a certain amount. The loan size will depend on the client’s monthly mobile spending and the service life of the SIM card. In other words, the more the subscriber uses the number, and the more money he spends on cellular services, the larger the amount of his credit will be.
Advice! If you receive an SMS about an unconfirmed payment, double-check the correctness of the entered data.
Unfortunately, Velcom subscribers will not be able to activate the “Promised payment” option. However, do not rush to change the operator. In Minsk, as well as throughout Belarus, Velcom clients have access to an alternative option of a modified format - “Payment Registration”, otherwise referred to as “Payment upon delivery”.
What is “Available Balance”
This service allows the subscriber to set a limit by which the balance can go negative, while retaining all the ability to make calls and send SMS messages. The user has access to limits of 1, 2 and 3 rubles. After that, he has a week to use mobile communications within the established limits. After the expiration date, you must top up your balance.
To find out the available limit amount for your tariff, you must enter the command *111#. Its volume directly depends on how much the subscriber spends per month on paying for the company’s services. The same command is used to connect.
The following available limit options apply to the package:
- up to 1 rub. with a one-time contribution of 0.05 rubles;
- up to 3 rub. with a one-time contribution of 0.15 rubles;
- up to 2 rub. with a one-time payment of 0.10 rubles.
The service is valid for tariff plans of the “Privet” line and the packages “Communication without obligations”, “Money for you”, “Privetik”, “Our town”.
How to get the “Promised payment” on Velcom?
Since it is impossible to take the “Promised Payment” on Velcom (for reasons unknown to the consumer), customers have to be content with a function called “Payment Registration”.
This product is not a loan. In fact, it just delivers money from other resources to the consumer. Today, the Velcom telesystem does not provide guaranteed loans.
If the provider does not provide another opportunity to deposit money into your account, let’s look at options for activating the “Payment Registration” function. You can activate the option in two ways:
1) By sending a USSD code. In this case, to make a financial transaction, the subscriber needs to dial the digital combination * 141 * 1 # on the phone and press the call button. After sending the request, a form will be displayed on the device monitor in which you will need to enter the following data: payment date stamped on the check, transaction amount, financial institution through which the payment was made.
By the way, you can deposit money on Velcom through:
- bank branch;
- bank card (if desired, a bank card can be attached to the number via your personal account and you can order monthly automatic payment);
- Postal office;
- cellular provider office.
2) Through a call to the company service phone. To do this, call 410 or 411, and after connecting, ask the operator to activate the service on the SIM card. Please note that the technical support employee may need your personal data (full name, series and passport number), so just in case, prepare the necessary document.
Restrictions and limits
The option has its own rules and restrictions:
- available to physical Velcom subscribers throughout the country (except for subscribers using the Privet tariff plan). However, only subscribers who are on a tariff plan with a prepaid payment system will be able to use the service.
- Within 30 calendar days, even if the account has a minus, the user can use Velcom communications (call, send SMS, etc.), provided that the balance is replenished on the 12th of the next month.
- The amount must be paid in full. In case of non-payment, the provider may refuse to service the number until the required amount is paid.
Payment order
Payment is made by replenishing the balance of your number, that is, you do not need to specify anything additional, the system itself will calculate for which services to write off funds.
Payment is made once a month.
After switching to , the first invoice is paid in the next month, and the invoice will indicate the current month's charges.
Invoices for the consumption of services last month are issued until the 10th day of the current month. If you want to clarify the amount, then dial the command *100*5# and the “Call” button.
*You can carry out this operation after the 6th day, when accruals for the previous month will be calculated.
Other ways to top up your account
Fortunately, the “Registration of payment” option, or in other words “Payment upon actual”, is not the only payment services of the provider.
For the comfort of subscribers, the provider also provides the following payment options:
- "V wallet." Allows you to pay for various online purchases and Velcom cellular services from a smartphone, with a limit of +100 rubles. The period for issuing installments is 20-50 days. The option can be activated in the “V-banking” mobile application.
- Service of OJSC "Belagroprombank". Allows you to pay for various goods/cellular services, utilities by sending a request * 250 #. You can activate the function through “Internet banking”.
- WebPay option. Available to subscribers using Visa and MasterCart cards. Designed to pay for Velcom cellular services. Funds can be deposited directly on the service website.
The mobile operator Velcom does not stand still, and perhaps while you were reading the article, new payment options appeared in its arsenal. You can check for updates on the provider’s official website, in the “Payment Services” section.
Procedure and rules for using the service Promised payment on Velcom
As a rule, you can take any promised payment either in the operator’s personal account, or using a special command, that is, by entering a key sequence. This action will not work for the Velkom operator, since the full promised payment is not available.
The only way that will allow you to quickly restore access to communication is the “payment registration” function. It allows you to speed up the process of transferring funds, that is, not enter the promised payment to Velcom, but only speed up the transfer of funds that were sent by the user but have not yet been transferred.
This operation can be done in two ways:
- Through a special command that will need to be entered on the phone.
- By calling support.
In each case, you will need to confirm the fact of payment, that is, the client does not have a debt to the operator, he only asks to speed up the process of transferring funds that have already been paid for communication.
This operator does not offer a trusted transfer of funds, in the usual sense of this service. The client is deprived of the opportunity to promise to repay the amount transferred to him in advance; he can only enter it and ask for a faster transfer to his account.
Important information about “payment registration”
Velcom does not allow you to take the promised credit; it is only possible to speed up the actual payment. The service will be available only if the funds were transferred earlier and were not credited to the current account.
This function will require some proof. You will need to confirm that the payment was made, so you will need a receipt, payment number, or other information indicating that the transaction took place.
We use USSD request
The request will be free for all Wellcom subscribers. A number of steps will need to be taken:
- enter the command *141*1# on your phone and use the “call” command;
- a request will appear on the phone screen in which you will need to indicate the date of payment in the presented format;
- Next, enter the amount paid by the user;
- the payment method is selected by selecting the appropriate number, where 1 means payment at a bank branch, 2 - using a credit card, 3 - at a post office, and 4 - directly at the operator’s office.
KV.by
USSD requests are a simple and fast way to get the necessary information from your mobile operator. All you have to do is enter the required request on your phone. However, it is simply impossible to remember them all. So save and use the HF directory with all USSD requests for velcom subscribers.
General information:
Information about the balance status at the time of request | *100# |
Information about the remaining minutes, SMS, MMS and Internet traffic included in the subscription fee | *100*1# |
Information on the amount of the monthly payment, the remaining amount to pay for the goods in installments and the date of completion of the write-off of contributions | *100*3# |
Remaining included minutes of velcom international service 100/250, remaining Internet traffic of the package | *100*4# |
Information about the amount payable according to the last invoice issued, for clients working without prepayment | *100*5# |
Information on the number of minutes of outgoing calls made within a Closed Subscriber Group (CLG) | *100*11# |
The total number of minutes used when calling a “favorite” number (tariff plans “Pair”, “Time for pairs”) | *100*12# |
Possibility of quickly disconnecting communication services in case of debt | *100*51# |
Registration of an unconfirmed payment | *141*1# |
Checking the balance of a subscriber of the Privetik tariff plan (available to velcom subscribers whose number is assigned as a “favorite” by the subscriber of the Privetik tariff plan) | *101*Privetik subscriber number# |
“Waiting for a call”: the subscriber whose number was specified will receive an SMS notification asking them to call you back indicating your number. | *131*company subscriber number# |
Top up your account with an express payment card | *141*4# |
Changing the mailing address for invoice delivery to e-mail | *141*5*1# |
Repeat invoice for a closed period by e-mail | *141*5*2# |
Opting out of receiving invoices | *141*5*3# |
Information and service management:
Operation | USSD request |
Information about the subscriber's connected services | *141*2*2# |
Information about the list of services available for connection | *141*3# |
Phone number and tariff plan information | *141*2*1# |
Changing tariff plan | *141*3*4# |
Information about your number in international format | *147# |
Setting/cancelling a ban on company SMS mailings | *114*1# |
Setting/cancelling a ban on listening to ACCA news | *114*2# |
Receiving USSD messages in transliteration | *115*0# |
Receiving USSD messages in Russian | *115*1# |
Setting/cancelling a ban on the use of conditional forwarding in roaming | *117# |
Connecting packages of minutes to all networks | *118# |
“Back in touch”: all velcom subscribers who called you while you were unavailable or your phone was busy will receive an SMS notification when you are in touch again | *133# |
Providing the opportunity to work without prepayment | *145# |
Switching to prepaid work | *145*9# |
Connection/disconnection (available to subscribers of tariff plans “Kedy”, “Polukedy”) | *200*1*2# |
Connection/disconnection | *200*2# |
Connection/disconnection | *424# |
Connection/disconnection | *441# |
Connecting/changing your “favorite” number (not available on tariff plans “Own network”, “BUSINESS.PRO”, “BUSINESS.PRO.WEB”) | *141*3*3# |
Connection/disconnection | *141*3*5# |
Connecting/disconnecting ISSA | *141*3*6# |
Obtaining an ISSA password | *141*0# |
Connect/disconnect/change a package within the Manager+ tariff plan | *141*6# |
USSD help. | *141*9*1# |
Mobile Internet and MMS:
Operation | USSD request |
Receiving settings, MMS, streaming video (“Mobile TV”), all available | *135*0# |
Receiving a test MMS | *135*0*5# |
Connect/disconnect, change package, change/delete request to change package | *135*1# |
Connect/disconnect MMS | *135*2# |
Information about the connected package and access point | *135*3*1# |
Information about the connected package, the cost of the package and the date of the next write-off of the package cost | *135*3*2# |
Information about the provided static IP address | *135*4# |
Connection/disconnection | *135*5*1# |
Connection/disconnection | *135*5*2# |
Connection/disconnection | *135*5*4# |
Connecting additional traffic to WEB Start, WEB 4, WEB 8, WEB 16 | *135*7# |
Roaming and international calls:
Operation | USSD request |
Connection | *141*3*1*1# |
Shutdown | *141*3*1*2# |
Connection (not available on tariff plans “On Connection”, “Easy”, “Summer Calling”, “I+YOU”, “COUPLE”, “IT’S TIME FOR PAIRS!”, “BUSINESS.PRO.Platinum”, “Corporate 1000 Individual” , “My”, “Smart Premiere”, “Corporate Smart Premiere”, WEB and Non-stop tariff plans) | *141*3*1*3*1# |
Shutdown | *141*3*1*3*2# |
Connection (not available on “Light” and “On Connection” tariff plans) | *141*3*2*1# |
Shutdown | *141*3*2*2# |
Connection, "Roaming.Business" | *141*3*2*3*1# |
Shutdown, "Roaming.Business" | *141*3*2*3*2# |
Information about roaming partners | *141*3*2*4# |
Validity period, "Roaming.Business" | *141*3*2*3*4# |
Everything you need to know about V-wallet
Another additional opportunity that is available to the company’s clients. Its essence is that the operator conditionally “gives” users 100 rubles every month to a special account, which they can use to pay for purchases, including on the Internet.
This service costs 3 rubles for the fact of using such an additional wallet. The first month is free.
The payment must be repaid within the agreed period, which ranges from 21 to 50 days. Otherwise, communication services will be suspended and funds will be forcibly collected.
Important! Only individuals can use the service. It is not provided to organizations.
Velcom simply does not receive the promised payment. This fact often upsets users, since the procedure is quite convenient. It is not always possible to transfer funds, and communication services may be required at any time. The operator’s clients have the right to use other options, for example, registering a payment, which speeds up the actual transfer of money to a mobile number.
What is a promised payment?
Not all people keep track of their mobile phone balance, which can lead to situations where funds suddenly run out.
If you need to make a call from a Velcom number, you have to look for ways to quickly top up, for example, the promised payment. At the same time, it is not always possible to top up your balance via the Internet, a terminal, or from another mobile phone account. In a hopeless situation, people decide to take the promised payment on Velcom. Many operators offer this service; its principle is that a person borrows funds from the cellular service. He is given a certain period to return them through replenishment of the balance. For example, exactly three days are allotted for the return of the Promised Payment, after which the number will be blocked. The disadvantage of having to take out money on credit is that you have to pay extra for the service. If there are no other options, then you have to look for ways to borrow funds from Velcom.
Promised payment to Velcom: does the operator provide this service?
Velcom subscribers often want to receive the promised payment. At the same time, they are faced with the question of whether the operator provides this service. Velcom provides a large number of different services, but there is currently no trust payment.
However, the company is not going to introduce it, because it does not see the need for it. Most likely, the company's management believes that people do not need the promised payment, because in this case they will stop systematically replenishing the account.
Step-by-step instructions for connecting to the service
During an interview with representatives of the press, Velcom management said that it does not promise and does not intend to provide such a service as trust payment in the near future. This means that only a top-up subscriber account can be the basis for using mobile communications. The reasons for making this decision were not discussed.
Instead of allowing customers to take a trust payment to Velcom in Belarus, the operator has provided an alternative option for transferring funds to a mobile phone account. This is an option called Payment Registration. It implies that the client has deposited money into the account, but it does not arrive for a long time. At the same time, it is urgent to activate all available functions. In this situation, the provider allows the subscriber to use his funds, but after the previously sent payment is credited to the account, it is immediately debited from it. In essence, in this way the subscriber simply takes his own money.
Alternative options
Payment upon delivery from Velcom
Pay-as-you-go is essentially an alternative to promised payment. Its essence is that the subscriber has the opportunity to use the operator’s services (make calls, send messages, use the Internet) now, and pay for them later. In this case, the balance may be negative. The only thing is that payment for the services provided must be made before the 12th of the next month.
Payment registration
The operator Velcom Belarus has one.
This option is suitable for cases when a person has deposited funds into the account, but for some reason they take a long time to arrive. At the same time, he urgently needs to use mobile communication services. In such a situation, you can significantly speed up the process of transferring funds to the Velcom balance sheet. To do this, you will need to use not the Promised Payment, but the Payment Registration function, which turns out to be useful when receiving funds takes a long time. Essentially, a person will inform the Welkom operator that he has deposited money into the account and wants to receive a certain amount immediately. Immediately after the request, funds allocated personally by the operator will be transferred to the balance. Thanks to this, you will be able to immediately make a call or use other Welkom options. In this case, the amount that has not arrived on the phone for a long time will be transferred to the operator immediately after receipt. That is, a person will not be able to manage it; instead, he will use the money issued by the Welk operator. Important! Not all subscribers can use the service. Payment registration is available only to verified users who have been using Velcom services for at least 3 months.
In order to use the service you will have to dial the USSD code. After this, you will have to go through a simple procedure to instantly receive funds on the balance itself. It is recommended to follow the instructions so that you can make your request without unnecessary difficulties.
Procedure:
- You will need to dial the following combination from your mobile phone: *141*1#. Next you need to press the call button.
- You will have access to the Welkom operator menu, through which you can receive the required amount to your account. On the screen you will need to enter the date of replenishment: day, month and year. In this case, do not use separators between numbers. The number might look like this: 12062018.
- Next, a request will appear on the screen about how much amount was transferred to the Velcom account, but was not received on the phone. You only need to write the number in Belarusian rubles.
- Now you will need to clarify the service that was used to top up your account. This completes the procedure. The Velcom system will process the request and send money to the phone balance in the specified amount. Of course, this is not a Promised Payment, because the person is spending his own funds, which he has already managed to transfer to his balance. The money will immediately be credited to your account and can be used for cellular services.
The Payment Registration function is provided free of charge, unlike the Promised Payment, so you do not have to pay additional funds. If the subscriber provided false data in order to receive money from the operator into the account, then the service will be blocked. Consequently, Velcom does not allow you to take the Promised Payment in any case and is strict about deception. Registration of payment is suitable only for those people who have already replenished their balance, but the funds were delayed for unknown reasons.