No money on your phone and you need to make an urgent call? Don’t rush to look for a payment terminal, but rather contact your cellular company directly. Your telecom operator has foreseen this situation and can offer several options on how to borrow from MTS.
Choose one of the five proposed methods:
- promised payment;
- in full trust;
- call me back;
- top up my account;
- help out;
and continue to communicate with friends and loved ones.
Promised payment
The option is provided to subscribers who have been using MTS services for more than 3 months, and allows:
- order an advance payment of up to 800 rubles;
- repay the debt 3 days from the date of receipt of the ordered amount.
The service can be activated via:
- USSD request;
- interactive menu;
- mobile application "My MTS".
USSD request
1 Dial the combination of characters: *111*123# call:
2 Enter the amount:
3 Your application will be processed:
4 In a few seconds you will receive an SMS confirming that money has been credited to your account:
There is an additional fee for using the “Promised Payment” option:
Amount, rub. | Commission, rub. |
up to 30 | 7 |
31 – 99 | 7 |
100 -199 | 10 |
200 – 499 | 25 |
over 500 | 50 |
Video instruction
How to use
With a positive balance, the service is provided to all subscribers. Its smallest size is 50 rubles. With dynamic communication, the size of the possible advance increases. There is a certain connection between the funds spent per month and the payment that MTS is ready to provide.
Expenses on mobile communications per month, rub. | Available amount, rub |
up to 300 | up to 200 |
up to 500 | up to 400 |
over 501 | up to 800 |
With full trust
Do you want to always communicate with friends even if you have no money on your phone? Add to your list. You will use mobile communications until your credit of trust reaches 300 rubles.
If you are an MTS subscriber with more than 3 months of experience and spend at least 200 rubles on cellular communications monthly, you can activate this option in several ways:
- USSD command;
- Personal Area;
- application "My MTS".
USSD request
1 Dial *111*32# call:
2 Send number 1 (“In full confidence”):
3 Select number 1 (“Connect”):
4 You will receive an SMS in response about activating the service:
Personal account on the MTS website
Account owners on the MTS website can add the “In Full Trust” option through their page from any computer.
1 Log in to your account and select “Number management” in the menu, and then “Connect and disconnect services”:
2 Find the “In full confidence” option in the left column:
3 In the window that opens, click on the line “Connect/disable services”:
4 Click the “Next” button:
5 Then – “Connect the service”:
6 A message indicating acceptance of the request will appear on the page. To view the status of your application, select the “Operations Archive” category in the left column:
7 Make sure the option is enabled:
8 Additionally, a notification will be sent to your phone:
How to take a Trust payment on MTS?
You can get additional money on your phone using different methods. For example, sometimes it is not at all necessary to have a mobile phone in your hands. However, the easiest way to resolve the situation is with his help.
How to take a Trust payment on MTS on your phone:
- Use USSD command . Just dial *111*123# on your mobile phone and then press call. Very soon you will receive SMS messages on your phone with further instructions.
- You can immediately indicate the amount that a person wants to receive. To do this, she fits in at the end of the command. For example, a person has the right to order 50 rubles using the combination *111*123#30, or 400 by dialing 111*123#400.
- Access to MTS Service. You can shorten the command and dial only *111#. As a result, the subscriber will be taken to the so-called “MTS Service”, which allows you to solve a number of different problems.
With its help, you will not only be able to activate the service, but also find out about the status of your balance, as well as clarify the features of the current tariff and even change it.
call me back
You can make no more than 5 requests per day to the numbers of all Russian cellular operators. You can activate the service by:
- direct USSD command;
- interactive menu;
- "My MTS" application.
USSD request
1 Dial from your phone: *110*subscriber number # call
And wait for an answer. The person to whom the request was sent will receive a message: “Please call me back” or “Missed call.”
Interactive menu
1 Enter the menu: *111# call
2 Dial 6 (“More”):
3 Select 4 (“Call me back”):
4 Enter the phone number of the subscriber to whom the request is addressed:
5 Your application will be processed:
A notification will be sent to the called party.
Application "My MTS"
In the menu list, press sequentially: “ – “Possibilities at zero”.
1 Find the “Call me back” option:
2 Dial your friend's phone number:
3 A new page will confirm that the request has been sent:
Video instruction:
The most widespread is the borrowing of funds.
To activate the service, the subscriber must express a desire by typing a combination of characters or in the Personal Account. The funds will immediately be credited to the subscriber's account.
After connecting this option, the subscriber will be able to continue to use communication services. In this case, he must repay the debt within three days.
To pay off the debt, you will need to credit funds to your account. You can make a bank transfer, pay in cash through a terminal, etc.
MTS sent a letter about the debt: what to do?
In the future, the subscriber will be able to use the service again. You can use, after connecting which funds will be debited from your bank card to your phone account automatically as soon as the need arises to top up your account.
Top up my account
If you urgently need to call several people, but there are no funds in your account and there is no way to transfer money to your phone, send a request to top up your balance to your family or friends.
is provided free of charge to all MTS subscribers and can be connected in three ways:
- direct USSD command;
- interactive menu;
- mobile application "My MTS".
USSD request
1 Dial the command: *116*phone number# call
The request will be sent to the addressee. All you have to do is wait for the money to arrive in your mobile account.
Interactive menu
1 Go to the service menu: *111*7# call
2 Select 4 (“More”):
3 Press 1 (“Top up my account”):
4 Dial the phone number of the person you want to send the request to:
Application "My MTS"
The process for sending a notification is similar to the “Call Me Back” method. Just select the “Top up my account” category, enter the required number and send your request.
Alternatives
Even with a negative balance, your SIM card is not blocked and you can freely use free services. You can easily get by with them until you can deposit money into your account. The most popular function is sending a free SMS message asking to call back. To do this, dial the combination *110*number# and press the call button. The subscriber will receive a notification that you want to contact him. If your account is negative, then when you try to call, the robot will inform you about the service, and you can send the same message.
A similar service is a request to top up your account. To do this, dial the combination *116*number# and press the call button. If your account balance is negative, you can also send such a message when calling.
The function of calling at someone else's expense to a mobile MTS has been implemented. It works like an incoming call. This can be done by dialing the special number 0880 and following the instructions of the informant.
The most convenient alternative is to enable automatic payment. It allows you to maintain your score so that it does not drop below the selected level. You can activate this service in your personal account.
Help me out
And another simple way to top up your phone balance, even if your number is blocked. The “Help out” option can be used free of charge by all MTS subscribers through:
- USSD command;
- Application "My MTS".
USSD request
1 On the telephone keypad, dial: 0880 subscriber number (without “8”) call:
In response, you will hear an auto-informer that will inform you that the connection has been established. The called party will receive a call. Before starting a conversation, a voice menu will turn on with a message that the call will be accepted at his expense. If your friend agrees or refuses to pay for the minutes, he will be asked to press certain buttons on the phone keypad to confirm his actions.
When traveling around Russia or on vacation abroad, the “Help out” request must be dialed in the following form: *880*subscriber number # call.
You will receive a message in response:
If the subscriber rejects the call, an SMS will be sent to you indicating his refusal to call.
Application "My MTS"
1 As in the previous methods, select the desired option from the menu and activate it:
2 Next, enter the phone number of the person you are calling:
3 And select the connection method:
After some time you will receive an answer or an SMS about the refusal.
Who can use
MTS provides this service to all tariff plans. Exceptions are such tariffs as “Guest”, “Your Country”, “Basic 092013”.
Certain conditions must be met:
- The MTS client has no debts on all other accounts.
- The service period of this provider is at least 60 days.
- The “On full trust” and “Credit” options are not enabled on this account.
The mobile number must not already have a Promised Payment issued, unless an additional advance is available. Several Promised Payments are provided only to those numbers whose monthly expenses exceed the amount of 500 rubles.
Conditions of receipt
The service is a microloan that is issued to an MTS subscriber for a strictly defined period. During this time, the phone owner must deposit the specified amount into the account, thereby returning it to the operator. Peculiarities:
- To use the service, the subscriber must be a client of the mobile operator for at least 90 days (3 months).
- The minimum loan amount is 50 rubles. Maximum - calculated for each subscriber individually (depending on monthly expenses).
- You can take the Promised Payment an unlimited number of times (but subject to repayment of the previous debt).
- The offer is available only to customers with per-minute or per-second billing (no subscription fee if your country of residence is Russia).
- If a subscriber spends more than 500 rubles on communication services during a month, he can use the Promised Payment, even if he has not yet repaid the previous loan.
- The amount of the commission depends on the amount borrowed and is calculated individually.
- If no more than 60 days have passed since the date of registration in the MTS database, then the Promised Payment can only be taken with a positive balance.
Everyone can activate except iPad users and subscribers with “Guest”, “Basic 092013” and “Your Country” tariffs. Find out more details about the offer from your mobile operator.
Connection methods
The promised payment is connected from the subscriber number that needs to be topped up. To do this, the account must have no more than 30 rubles. You can enable the service in different ways; there is no fundamental difference between them, so we’ll look at everything. How to receive money into your account via Promised Payment:
- Log into your personal account through a browser from your phone or computer. Log in using your login (phone number) and password (a one-time one can be received via SMS). Go to the “Payment” tab and find “Promised payment” in the list. Read the terms of the offer and click “Connect”.
- Download the official mobile application to your smartphone (you can install it on iOS and Android). Log in and bring up the menu by swiping to the right. Go to the "Invoice and Payment" page. If the balance is negative or close to this value, then the following message will appear: “Opportunities at zero.” Select “Promised payment”, enter the required amount and click “Connect”.
- Using your phone's numeric keypad, enter *111*123# (this is a USSD command) and press the "Call" button. A notification will appear asking you to enter the amount. Specify it and click “Connect”.
- Call the customer center at 1113 and listen to the answering machine message. Switch between menu sections (to do this, press the numbers on the touch keyboard) until you see the “Services” item. Select the one you need and follow the instructions from the answering machine.
Debt is written off within 3 days after replenishment. During this time, the subscriber must deposit the specified amount into the account.
Alternative options
In addition to the Promised Payment, MTS offers its customers other services that will help with a zero or negative balance. Let's look at the most popular:
- "Call me back". Suitable for cases when you need to contact a specific person (dial *110*subscriber number#). An SMS message will be sent to the specified phone number with a request to call back (the number and date of the request must also be indicated);
- “Top up my account.” To avoid borrowing and paying fees, ask a friend to top up your balance. The service is provided free of charge (send a request in the form *116*subscriber number#);
- "In full confidence." For subscribers who often go into the red. Connects via a mobile application, personal account or USSD code *111*32#. After this, you can make calls and send SMS with a negative balance;
- "Help me out." The ability to contact any subscriber at his own expense. To take advantage of the offer, enter 0880 before the number (in 10-digit format) and press the "Call" button.
The offer is available to all MTS customers with tariffs without a subscription fee. Connection conditions and the amount of commission are calculated individually, depending on expenses for previous months. Check with your mobile operator for details.
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Conditions for connecting options
No operator will work at a loss. MTS is no exception, so each debtor will have to pay not only the entire amount of debt, but also an additional commission depending on the size of the loan. Subscribers should calculate the following rates:
- up to 49 rub. – no extra charge;
- from 50 to 99 – 7 rubles;
- from 100 rubles to 199 – 10;
- from 200 to 499 – 25;
- from 500 – 50 rubles.
Separately, the requirements for clients should be noted. Despite the fact that you can receive money even when the balance is below zero, the allowable borrowing amount depends on two main factors:
- SIM card usage period;
- average monthly expenses.
The longer a client uses the services of a mobile company, the higher the possible debt will be. Similar conditions apply when calculating costs.
Fast transfers
Express Money function. Maximum amount: 100 rub. This option can be used by subscribers who have been denied other lending services.
This means that people who have been MTS subscribers for only a month can also take out a loan. In this case, they can borrow money in the amount of 50 rubles. Starting from 3 months of using the company’s services, you can take the amount of 100 rubles. In this case, a fee of 10-20 rubles is charged for using the service.
The service is activated by sending a message to number 1976; in the message you should indicate the required loan amount. Lending is provided by a partner of the MTS company, so you can repay the debt using the “Easy Payment” service or through the MTS Wallet.
If the autopayment service is activated, the funds will first be written off as a fee for communication services, and then to pay off the debt.
To check the amount to be paid, the subscriber should send a message with the text “info” to the number 1976. You can also call 0890 to get the information you need. Calls within the Russian Federation are free.
Do you trust me? What is this payment?
Once upon a time, a person who ran out of money in his account found himself in a very awkward situation. He could not contact friends and family, disappeared from all radars and was left completely alone.
Fortunately, those troubled times are over. Mobile operators have come up with a lot of ways to stay connected. Trust payment is just one such service. Its main advantage is that you do not need to resort to outside help to replenish your balance. And the most important thing is that you don’t need money for this.
Why is it needed?
You might think, why do you need to take out a loan from an operator when there are so many ways to communicate? On the one hand, you are right. But on the other hand, do not forget that there may be cases when this cannot be avoided. For example:
- You urgently need to call and don’t have time to look for other options.
- You may find yourself in an unfamiliar place without communication.
- There are still a couple of days left until payday, but the money in the account has run out.
There may be other reasons, but our task is to figure out how to get out of this situation.