3846002 I received an SMS: what is this number, how to turn it off (TV Club)

Selling additional options and subscriptions allows telecommunications companies to significantly increase their revenue levels. Therefore, many mobile operators impose various services, the connection of which is sometimes carried out without the direct participation of the subscribers themselves. If you do not disable such subscriptions in time, a considerable amount may be withdrawn from your balance. The next article will talk about what to do if you receive an SMS from the number 3846002 with the text “Access to TV Club is granted,” and how to unsubscribe from paid src=”https://actualhelp.ru/wp-content/uploads/2021/ 05/prishlo-sms-ot-3846002.jpg" class="aligncenter" width="1072″ height="655″[/img]

What's the number

Using service number 3846002, mobile operator Tele2 notifies its subscribers about connecting to a paid TV Club subscription, which provides access to infotainment content. The cost of the service is 30 rubles per day (including VAT). A person who connects to this service receives announcements of the release of new TV series and films, various news from the life of movie stars and other information that can be easily found on the Internet.

The problem is that the Tele2 operator can activate a TV Club subscription on its own initiative, without warning subscribers about it. Many customers report that they did not activate any paid options, but at the same time they had to deal with automatic charges for their TV Club subscription. You can activate a paid package accidentally by clicking on an advertising banner or following a link from an SMS that redirects to a form that connects a subscription. The quality of the content itself is quite low. Videos and news are updated extremely rarely.

About the option

What is the service that we will talk about today? With the help of interactive television, you can watch your favorite programs, as well as films and TV series - in good quality. Subscribers who have subscribed to tariff plans of the “My” line do not pay for traffic in this application; money is withdrawn only for subscriptions. We will talk about disabling them in this material.

How to disable your TV Club subscription

The service message from the number 3846002, which arrives after connecting to TV Club, contains information for self-deactivation. You can disable a paid subscription in the following ways:

1. Through your personal account on the mobile operator’s website. To do this, you need to log in using your password and login, go to the tariffs section and select “TV Club” and click on the “Disable” button. To create a new account, you must provide a phone number and enter a confirmation code that will be sent via SMS.
2. Through the My Tele2 mobile application. The functionality of the application is almost identical to your personal account. To manage subscriptions, you will need to go to the section of the same name. “My Tele2” is available for download in the Google Play Store and Apple Store.

3. Using the USSD command *189#. After sending the request, a service message will be sent to your phone with a list of connected subscriptions and instructions for deactivating them yourself.
4. A visit to one of the offline offices of the mobile operator Tele2. To disable unnecessary options, you can contact the salon manager for help. The owner of the SIM card must take with him a document confirming his identity.
5. Sending an SMS message with the text “STOP” (or “STOP”) to service number 3846002.

The USSD command *152*0# allows you to cancel all paid subscriptions at once. However, this method has one significant drawback - after sending the request, information about installed programs will be erased.

Checking the status of the service

Operator subscribers can check the status of the portable TV option from Tele2 using several options. Here is a description of each method:

• In the user’s personal account, go to the “Manage Subscriptions” section, which contains all the subscriber’s active content services. Find “Tele2 TV” and see the status of the option.
• In dialing mode, enter the service request: *144*6# . The response will be a PUSH message about the status of the mobile TV service.
• Call customer service support at 611 and select the appropriate item in the interactive voice menu to hear information about the status of the service. If you find it difficult to understand the menu items, you can wait for the consultant’s response and get information from him about the function you are interested in.

How to return written-off money

All mobile operators are guilty of connecting paid subscriptions without notifying subscribers. If you do not pay attention to activating additional options, at the end of the month a significant amount will be debited from your account. It is quite difficult to return the written-off money, but it is possible. To do this, you will need to call the Tele2 technical support service at 611 (calls are free throughout the Russian Federation) or +7-951-520-0611 (for subscribers located outside the Russian Federation). The feedback form is available on the official Tele2 website, as well as in the mobile application. You can contact specialists through the Viber messenger using the link chats.viber.com/Tele2russia.

After contacting the support service, managers will claim that the subscriber independently activated the paid service. Proving otherwise is quite difficult, so you need to be patient and be prepared for the fact that it may take a long time to get your money back. During negotiations, specialists have the right to demand certain information that is necessary to establish the reason for activating the service.

Description and cost of the service

Tele2 provides television and home Internet. The developed application helps you watch TV programs not only on your TV, but also on your mobile device. The Tele 2 TV application helps with this. If you are using a SIM card from another operator, then there is no point in installing the program. The fee is debited from the tele2 number.

The user can download the application to their phone and test it. The developers set aside three days to study the platform. During this time, you must decide to use the service or delete it.

Terms of Use:

1. No fixed fee.
2. The additional “Kino TV” package can be purchased for an additional amount. 10 rubles per day will be withdrawn from the account, regardless of whether the client watches films or not.
3. The “Adult” package costs 12 rubles per day. Available exclusively for Android smartphone users.
4. Tele 2 provides channels from Rostelecom. For this service, users who have an Android phone will have to pay 15 rubles per day. For others, the service is closed.
5. For fans of TV series, Amediateka is connected - 18 rubles per day.
6. Cartoons and children's films can be viewed for 6 rubles per day.
7. To watch films, the price is 12 rubles per day.
8. Channels are connected for 9 rubles.

The user, at his own discretion, can connect and disconnect services. Also, new tariffs “My Online” and “My Tele 2” are available to customers. They work in Moscow and the region, St. Petersburg, Chelyabinsk and other regions of the country. The first option allows you to watch movies and TV channels for 99 rubles per month. Each service is activated separately.

The cost of watching channels for users of the second package is 7 rubles per day, 10 rubles are charged for films. That is, for 17 rubles a day, the user gets a small cinema that can be viewed in his free time. You can download Tele2 TV for free on Android and iPhone.

Disabling paid content

Content on Tele 2 is entertainment information that can be connected without the user’s knowledge and money is taken for it. What are the varieties:

1. Logos, pictures in color, applications and games. They are provided to the subscriber and he can download them via a SIM card.
2. Entertainment subscriptions, for example, horoscopes, dating, weather.
3. Possibility of paying for services on social networks.
4. Subscriptions from other sites. They have multimedia content.

To view subscriptions, a subscriber can dial *189#, after a while an SMS will be sent with a list of active services. You can also dial 611 and find out information from a specialist. The information is displayed in your personal account and the Tele 2 application.

How to disable content:

1. Via short number 606. You need to send a message: stop. In response, you will receive an SMS with a blocking code.
2. Dial *189# and call. In the response message you will receive instructions for blocking. Each subscription has its own team.
3. To disable the “Operator Menu”, dial the combination and the call button. After completing the action, the phone reboots.
4. On the operator's website. Log in to your personal account and open “My Subscriptions”. The system will display all connected services that can be blocked.
5. Through the My Tele2 application. Paid content will be located in the “My Services” tab.

The operator offers its clients several information packages. For example, the “Conference” option has been developed. It allows you to stay in touch with several subscribers at the same time. To connect you need to dial *107*4*4*1# and press call. To turn off - everything is the same, only at the end there is a number two.

If the client does not like the mailing to the number, he can also disable it:

1. You are an eyewitness - *144*1# and green phone.
2. Chameleon - *110*20 # and call key.

Other conditions

Tele2 has made additional terms of use for new tariff plans. In the tariffs: “My Conversation”, “My Online” or “My Online+”, payment for the entertainment service is made once a month. Therefore, to watch TV shows from the application you will need to pay 99 rubles. The same payment applies when including films. When using two options, the subscription fee is summed up.

The My Tele2 tariff plan carries out the same division. However, the fee is charged daily and amounts to 7 rubles for TV shows and 10 rubles for films.

The application allows you to find entertainment for children and adults anywhere there is access to the Internet. Write in the comments, what do you think about the Tele2 TV application?

Connection rules and additional features

The Tele2 TV provider's application works online. If you disable it, access to programs will be suspended. To connect you need:

1. Purchase special equipment, a SIM card.
2. Select a tariff, a list of additional options and activate.
3. Download the application, install it on your device.
4. Go to the web application profile.
5. Connect the equipment.

It’s easy to connect a package of channels using short combinations indicated in the table with tariff plans, but first you need to configure the tariff. Registration of the device is carried out on the basis of a concluded subscriber agreement for mobile radiotelephone communication services by obtaining a personal password for the phone.

Connection process

In order to download the installation file for the “Digital TV from Tele2” application, you must use the company’s official website or one of such services as the Play Market and the App Store. After the program has been successfully downloaded and installed, you must go through the authorization procedure using your mobile phone number. Unfortunately, owners of devices running Windows OS cannot download this application.

The algorithm for further steps to install the application is simple:

• make sure that your phone is turned on and the Tele2 SIM card is inserted and activated - a verification code will be sent to your mobile phone to confirm registration;
• after the installation is completely completed, you should restart the device and launch the application - at this moment you will see a list of television channels and movies available for viewing;
• Get started with a 7-day trial or subscribe straight away.

After this, a confirmation message will be sent to your phone number, and then you can start watching digital television.

During the first seven days of using the application, no subscription fee is charged. At the end of the trial package and signing the subscription, payment is made according to its terms. If necessary, each subscriber can temporarily or permanently disable the service. To do this, you will need to use your personal account.

User reviews

There is no way to watch cable television, so it was decided to connect a mobile phone from Tele 2. Now you can watch channels anywhere, the main thing is that there is a high-quality connection.

Valery

Great, now digital TV is available on your phone. It's a pity that you can't install the application on your computer. Tele2’s personal account is convenient, where you can connect services or unsubscribe from unnecessary content. In addition, the service provides a good TV guide.

Alice

Tele 2 makes it possible to enjoy interactive television outside the home, without the need to connect satellite TV or buy a set-top box. The main thing is to have a phone and good speed Internet at hand.

Milan

Smartphone users can download Tele 2 TV to their device for free. This can be done in different ways, it all depends on the operating system on which the phone runs. Installing the application takes a few minutes, after which an icon appears on the desktop. All you have to do is click on it, register and start using it. If mobile television is not needed, the service is disabled via the mobile phone or the operator’s website. You can also personally visit the sales office and ask a specialist to block the options.

Tele2 TV control

All service management is carried out through the mobile application interface. After authorization and subscription, the client can choose from the proposed list of channels or films.

Attention! While watching, you can rewind the video by moving the slider at the bottom of the screen.

Using the service will not cause any trouble for advanced subscribers, and beginners can easily discover the wide functionality of the mobile application.

How to download

You can download Tele2 TV on different phones. For gadgets running the Android operating system, the service is available starting from version 4.1. To do this, just go to the application market, enter “Tele2 TV” in the search and click on the download button. After that, it is automatically installed for Android phones and you can work with it.

If the client has Apple products, then the program must be recorded through the App Store, and for this you need an operating system of at least version 7.

You can install television on your computer for Windows using emulators for the Android operating system. Among the free tools, BlueStacks is used. Once installed, you need to register via email or Google account, then download the program from the Play Market.

Any of the presented methods makes it possible to download the application for free.

Alternative options

Knowing all the conditions and capabilities of Tele2 TV, we will compare it with similar methods of watching your favorite programs from other companies, the conditions of which are presented in the table.

Online television on gadgets is an interesting service, but there is no urgent need for it, since everyone has TVs and PCs that allow you to watch shows and movies completely free. But if you use the service for travel, then the application will come in handy.

Service functionality

It does not take much time to master the functionality of the service - it is easy to manage and intuitive. When purchasing one package, you can install the application and use it on 5 different mobile devices. True, you won’t be able to watch video content from them at the same time - if TV or a movie is turned on on one gadget, it will be turned off on the other.

In the service management menu of the digital TV application from Tele2, you can not only select a channel, watch movies with programs, but also turn off the subscription for a while, subscribe to more expanded content, and use the archive to select a film. If you install the free version, content that is not viewable will be disabled.

Review of the Tele2 TV application

Important! Requirements for phones: CPU frequency 1 GHz, at least 60% free resources, 200 MB of free RAM with a minimum memory of 500 MB. The optimal device display resolution for comfortable viewing is 768x576.

What can you watch via Tele2 TV

Where to download and how to configure

While using the application, the client has the option of subscribing to other services, watching movies, temporarily disabling the service, or purchasing an extended subscription.

Important! It would be a good idea to subscribe to the operator’s newsletter, from which you can learn more about home TV conditions from the tele2 TV operator.

How to cancel the service

There are several ways to disable Tele2 TV if the option is no longer needed by the client:

• Company website. On the official portal, the user can unsubscribe from any services, including television. After logging in to your personal profile, you need to find the “Subscriptions” item. After the transition, a list of connected options will be provided. All that remains is to find “TV” and transfer the runners to an inactive state.
• Code command. You can disable your Tele2 TV subscription using a special code dial. On your smartphone you need to dial the short number *225*0#. After this, the request is sent.

• note
• If you need to deactivate all paid subscriptions on your cell phone, enter the combination *189*2#.

Available features

In order to start watching your favorite TV shows, cartoons or movies, you just need to install the program on the operating system of your mobile device. To evaluate the program's service, you can use a trial application, which allows you to watch several central TV channels and programs for children completely free of charge.

The application can be installed on any modern mobile device: a tablet computer or smartphone running on the Android or IOS operating systems. In addition to the ability to watch live TV programs, the program allows you to enjoy at any time:

• masterpieces of world cinema;
• new releases of domestic and foreign cinema;
• blockbusters and documentaries;
• animated films and programs for children.

For ease of use of the software, films were divided into genres. To find out more detailed information about the offer from Tele2, you need to visit the operator’s official website and find the “Services” section.