Rostelecom bonuses: details of the operator’s bonus program

Rostelecom bonus program: what is it?

The Rostelecom bonus program is available to customers who are connected to the company’s services. We are talking about the following packages:

• Mobile connection;
• Interactive TV;
• Home phone;
• Home Internet.

To participate in the program, you need to take two steps - register and join the offer.

Participation statuses

The status affects the size of the discount at the time of exchanging bonuses for rewards. It is visible in your personal account.

• Register for the Program and you already have a Basic status network, valid for a year.
• Standard status is given upon accumulation of 4,000 bonuses and is valid for two years. Enjoy a 5% discount.
• Privilege status is 10,000 bonuses for 24 months. Your discount will be 10%.
• Get VIP status by accumulating 20,000 bonuses. Exchange them within two years and enjoy a 15% discount.

Conditions of enrollment

When using the program, you need to consider a number of other points:

1. Bonuses are not credited immediately, but within a period of 1 to 30 days. The enrollment period depends on the type of action performed.
2. The points received are valid from the first day of the next month.
3. After self-blocking or changing the tariff, accumulated gifts are canceled.
4. If you refuse the gift, you cannot return the “coins”. For example, if a person ordered an antivirus but did not take advantage of the offer, bonuses are not returned.
5. Payment in gift units occurs only once.

After two years, points that are not used by the client are expired.

Where can you spend Rostelecom bonuses?

They can be spent in different ways.

The first method is interactive television. Exchange bonuses for additional options using a TV set-top box:

• Use the “Movie Rental” section by spending 800 or more bonuses and watch your favorite TV series and films.
• Purchase the “Adult” package for 3,400 bonuses.
• Watch movies on “Your Cinema” channels by spending 1,700 bonuses.

The second method is a computer. Protect your PC with proven anti-virus programs by exchanging bonuses in your personal account:

• Spend 500 bonuses and protect your computer with Dr.Web Premium.
• Protect three PCs with ESET NOD32 for 500 bonuses.
• Install Kaspersky Internet Security on two devices for 600 bonuses.

Method three - home phone. Check out the benefits of the bonus program:

• Get 120 minutes of calls in your city for 750 bonuses.
• Exchange 370 bonuses for 60 minutes of local communication.
• Spend 450 bonuses on 30 minutes of calls within your region.

Method four – partners. Use bonuses to receive gifts from partner companies:

• Spend 600 bonuses and you will be the owner of a coupon for a charm pendant.
• Minus 600 bonuses, and you have a Commander Pack from World of Warships.
• Get a tanker set from World of Tanks (PC) for 600 bonuses.

How to spend points?

You can spend bonuses to activate service packages:

1. For interactive TV, you can connect an additional package of channels, or pay for watching a movie or series from the “Video rental” section
2. For your computer, you can purchase an antivirus program of your choice or a discount on an Internet connection.
3. You can purchase communication minutes for your phone, both for local calls and for long-distance calls.

In addition to the services of Rostelecom, bonuses can be used to pay for offers from program partners. There are also tickets for football matches and sets of online games. Information about current and completed offers is available on the Rostelecom website.

Answers on questions

Is it worth participating in the program?

Undoubtedly yes. After all, this does not entail any costs, but gives a lot of pleasant gifts and privileges.

When are bonuses awarded?

Accrual is done in different ways:

• instantly when filling out your profile, answering questions in the form, or signing up for invoice delivery by e-mail;
• within 15 days after the end of the month in which payments were made;
• within 24 hours after registering in your personal account;
• on your birthday.

How long can I use a gift purchased with bonuses?

• Films are active for 48 hours from the moment of order.
• A 25% discount on Internet payments and bonus telephone minutes are valid for a month, starting from the 1st.
• The free period of using the antivirus lasts two months from the time of order, regardless of the moment of installation.
• If bonus minutes are not used within the specified period, will they transfer to the next one?
• Accrued bonuses are valid for 24 months, after which they expire without the possibility of recovery.
• Bonus minutes not spent in a month are not carried over to the next month.

What will happen to bonus minutes in case of a tariff change or voluntary blocking?

In both cases, bonus minutes are lost.

Can I use bonuses if service is suspended for any reason?

No, in this case it is impossible.

What happens to bonuses if I refuse a gift?

Your spent points will not be restored.

Can I pay for anti-virus protection with bonuses several times in a row?

No, you can't. This service is provided only once per product. The protection is valid for two months, then, if you do not disable it, it will become paid at current rates.

What to exchange bonuses for

If you have accumulated enough points, we recommend that you take a closer look at the offers of Rostelecom partners and the company itself at the link: https://moscow.rt.ru/bonus.

• points can be exchanged for promotional codes/certificates of online stores, content in computer games, just get a discount in certain stores, etc.;
• receive channel packages, access to the Rostelecom movie database. For bonuses, various subscription rates for Wink interactive TV are available;
• discounts on home Internet, antivirus licenses;
• minutes of conversation. Intercity, local, intrazonal - there are different offers;
• for mobile users - subscriptions in the Wink application.

The more interesting the offer, the more points it is worth.

Products for subscribers who have connected the Internet or home telephone

For owners of phones connected to the Rostelecom network, favorable conditions apply for connecting packages of minutes. From the catalog of rewards, they can select packages from 15 to 120 minutes, which will apply to communications:

• inside the zone;
• local;
• intercity.

Everyone will be able to choose the most suitable package for themselves. They are inexpensive, especially if you use several products at the same time and regularly answer questions.

For customers who connect to the Internet from this operator, there are advantageous offers from partners. For rewards you can purchase:

• kits from partners, for example, for the game World of Tanks;
• discount on Internet access;
• several months of using one of three antivirus programs.

To use points, you just need to go to the gift catalog, select the one you want and pay for it from your status account. This is done in the “Points Exchange” tab. You will receive a promotional code in a message in your Personal Account, which you can use on the partner’s website or enter when installing the program.

Reviews about the program

To evaluate the bonus program, you can look at the reviews of Rostelecom customers. People note real benefits, efficiency of the offer, saving money when ordering various services and ease of connection. The negative aspects include a small discount percentage, a lot of difficulties and uninteresting gifts. A number of complaints concern the support service, which does not always respond to messages on time.

Description of the Bonus program

The process of receiving rewards and registering for the promotion is extremely simple. In general terms, it will require users to do the following:

1. the first step is to become a subscriber of the company;
2. then register on the official portal and create a personal account;
3. the third step will be joining the bonus program;
4. after which all you have to do is collect points by performing various actions;
5. and spend the accumulated money on gifts and discounts offered by the provider.

It is important to note that the participant’s activity affects the number and value of gifts. This is due to the presence of several levels awarded for actions performed by users.

Common mistakes and solutions when working with the bonus program

When using the service, a person may encounter a number of problems during the exchange of accumulated points. A common situation is the appearance of error code 2011 in Rostelecom Bonus.

This may indicate the following difficulties:

• the existing savings are not enough to make a purchase or discount;
• the client owes money to pay for services;
• The option has already been provided before (using bonuses twice is prohibited).

If these problems are not relevant and the error continues to appear, you need to contact support. Experts will tell you how to pay with Rostelecom bonuses for the Internet in your personal account (or for another service), tell you about the causes of the problem and ways to solve it.

Is it worth joining the program?

Knowing the features of the application, you can decide whether to connect to the program or not. The lack of payment speaks in her favor. No additional money is required from the client, so there is no point in refusing new opportunities. In the future, you can go to the Volga RT RU bonus website or another region, enter your personal account and exchange points. The list of partners is constantly expanding, which makes the program attractive and more profitable for customers.