How to check what services are connected on your smartphone?

Anyone who owns a smartphone is most likely also a subscriber of some mobile operator. The latter are known for often connecting various paid services to their users. After this, subscribers do not know why money is debited from their balance. Today we will tell you how to check which services are connected on your smartphone to make it easier for you to monitor the status of your account.

Most mobile operators have a similar procedure for checking connected services, so we will look at the most famous telecommunications companies in Russia.

MTS

If you use the services of the MTS cellular operator, you have several ways to check which services are connected to your number. You can also find out which ones are paid. The full list of methods looks like this:

The easiest way is to dial the short number *152*2#. After this, the operator will respond to you with an SMS message, which will list all paid services.
The second method is almost the same. You just need to dial *152# to get to the menu of connected services.
Like most serious companies, MTS has its own website, which anyone can access. But the operator’s subscriber can still log into his personal account, which contains a lot of important information. In particular, it is there that you can see a list of paid and free connected class=”aligncenter” width=”729″ height=”479″[/img]
You can also simply call the call center at 0890. There you can talk to a live person and ask him for a list of all the services that are currently associated with your phone number.

How to find out what paid services are connected to your number

Beeline call center operator at home. Direction SZR, St. Petersburg, Arkhangelsk, Bryansk, Voronezh, Orel, Severodvinsk, Kursk, Kaliningrad. Sales of Internet and television services. For the first time, I applied for a vacancy to work at Beeline at home as an operator in September 2021. Training on Skype for 2 weeks was nothing. (If I didn’t have experience in telemarketing, it would be very difficult to work). They don’t really explain anything and direct applicants to inform ab-c, although the operators’ salaries are piecework and depend on sales. After technical preparation, installation of SIP on a home computer, the Beeline Affiliate Program, and CRM systems are thrown into free float, i.e. for line sales. But before that you are assigned to a Supervisor and here is the most interesting thing. I was lucky because... I ended up with a new super person, Natasha, who had just started working. Since I already worked in telemarketing for companies that competed with Beeline in telecommunications services, I got my bearings right away. Although, no, I had to get used to the new job for a week. I made my first application on the 3rd day. With me there were 3 more newcomers who survived until the end of training and started working. The most zealous of them, Ilya, made an application on the first day of work. But the next day, Saturday, he came on line in the SUNDAY DAY GROUP (this group in wats up, where all operators communicate and fill out applications on weekends). In general, all groups, and there were 3 of them in this call center, communicate via Wats Up. And they send connection requests in the form of messages, and the supers open them in Affiliate. So, Ilya, having talked with the “old guys” on Saturday, left the group on Sunday without comment. But he still has 2 requests for connecting broadband + TV (Connected requests are paid to the operator on average from 800 rubles to 3600 rubles, time is not paid). And accordingly, no one paid him for them, BUT THE APPLICATIONS REMAINED. My first application was connected at the end of September, but in November, on the 15th, when settlements occur, it was not paid. Saying that they will pay on November 15th. Then things got more interesting. In October, I made about 20 applications, in fact 15 were connected, but they paid me 10 in my salary, the rest, citing FROD, was stolen. In general, my nerves were pretty frayed. For 10 contracts, together with the bonus, they calculated me 14,500 - 13%, which turned out to be 12,137 rubles. Because there, applications are openly stolen, newcomers are deceived, applications are transferred to certain operators who do not sit on the line, but in batches they place stolen applications on themselves. In December, I was transferred to supervisor Anna Kuznetsova. And the morning began on the collective farm... It’s hard to imagine a more experienced swindler. She blatantly misappropriates my requests, lies to clients over the phone, and does not schedule connections. As a result, the client waits and no one comes, the client loses time and trust in Beeline. As a result, Beeline lost several subscribers.

Beeline

All the same methods that are relevant for MTS are also suitable for Beeline subscribers. By and large, only the numbers that the client of the telecommunications company will have to enter are different. For example, to get a complete list of positions you are interested in, you need to dial *110*09#. And you can contact technical support by calling 0622. Another interesting way to find out what services are currently connected to your number, as well as find out a lot of other useful information, is a voice menu, to access which you need to dial 0611.

Your personal account is available not only to MTS users. An operator such as Beeline also has its own website, so through it subscribers can find out the information they are interested in.

What are paid services and where do they come from?

Paid services are services connected by a person that require additional payment. That is why they are called paid. Such services include all types that come from the mobile company and are provided additionally, for example:

Internet. Often the subscriber pays additionally for the use of the mobile network on his device. To surf the Internet, chat with friends and view various content, the user 100% needs the Internet. Therefore, it is considered a paid service;
Various games and newsletters. This can be either mailings with weather forecasts or games. They are also classified as paid services;
Using a melody on a call. Also a common type of services provided by the company. Users who called the person will hear a pleasant melody - this means the connection of paid services;
Communication. This can also be considered as a paid service. In order for the user to make calls outside the border, he can activate a paid service. You may also be charged for a certain number of minutes;
SMS. The subscriber pays for a certain number of SMS messages, and if he has not used them, they are automatically expired.

As you can see, the mobile network is full of various services provided by companies.

As a rule, they are taken for a reason. Most often, the user subscribes to certain content through a mobile application or using the company’s website. You can also arrange everything through hot buttons.

If the user does not know where he got such a service from, then he could simply fall for the bait of the mobile operator, who asked about the connection from a cunning side. In such a way that the subscriber simply did not understand that some kind of content would be connected. This scheme is called a “magic button”.

It may also be that the user accidentally clicked in the application or responded to the SMS mailing with a positive response about the connection.

This is why it is so important to read what the user sends and where he clicks on the phone.

The following describes how to avoid unplanned activation of certain services on your phone.

Tele 2

But for Tele2 subscribers the list of available methods is more modest. There are only two of them:

Use your personal account on the website.
Send a USSD request to *153# and wait for a response message.

As you can see, no matter what operator you use, you can always easily find out the list of connected services. This way it will be much easier for you to control the status of your account and avoid unnecessary spending.

How to view MTS paid services through a request with a ussd command

Not only can you use the above command, but you can also save yourself the hassle of going through the mobile menu. Using the USSD command is very simple:

Dial a ready-made command in the format *152*2#.
To activate it, press the “call” key.
The screen will offer a choice - either immediately unsubscribe from everything, or view your current subscriptions.
If your task is to find out about paid .
If you want to refuse all, send the number “2”.

The response to your request will be a message on your phone. In it you will receive a list of active subscriptions, or a notification that all have been disabled.

Personal account on a mobile device

The algorithm for obtaining information about activated services using a mobile device is practically no different from the method described above. The user can carry out all the same actions from a phone or tablet that has access to the network. The mobile version of the browser is almost identical to the full version, find the site using the search, log in, and then repeat the above instructions.

Algorithm for viewing paid activated options using a mobile application:

Open the mobile application and go through the authorization procedure.
On the main page in the list of sections there is a Connected tab. Only the number of activated options is shown here. To view the list with the names of services, open the section.
In the window that opens, two tabs will appear: Connected (this includes all active services) and All (where all services available for connection are indicated). Now you should move from one to another to carry out all the required actions.

Now you know all the ways to check paid activated services, thanks to which you can save and save your own savings. You can also independently control and adjust the tariff plan connected to your number.

Mobile application "My Beeline"

Through the application, the subscriber, as in the case of Personal Account, can independently manage the SIM card and all its capabilities.

To check for unnecessary paid options, you must:

in the user menu, select the “Services” section;

on the next page, click on the “Connected” category to view a list of only active ones.

The application runs on iOS and Android platforms and is available in the App Store and Google Play online stores.

Paid MTS options

Additional options common among subscribers, for which money is debited, include the following options: “Caller ID”, “Call barring”, “Call forwarding”, “I’m online”, “They called you”, “Conference calling”, “ Mobile office", "Chat" and others. All of these offers are paid and there are a large number of them, so it is important to periodically check their availability yourself and disable unused services.

Cost of services

The price for providing additional Tele2 options varies depending on the region and city of residence of the subscriber. Also, the price for additional options is affected by the tariff plan in which a particular option is provided.

The cost of Tele2 services in roaming is provided at roaming rates. When leaving your home region, it is recommended to disable all paid options to avoid increased charges for their use.

There is no complete ban on activating paid connections in Tele2. However, regularly checking the availability of paid services will help you avoid unwanted communication expenses. In addition, you should be careful about the set of combinations from incoming messages, this will guarantee a reduction in financial losses from accidentally connected options.

How to get account details

To control your expenses and turn off paid subscriptions on time, it is recommended to regularly order details. On Beeline, you can check financial expenses for a certain period using. It can be ordered in two ways - through a personal account or a mobile application.

OK:

on the main page of your account in the left user menu, select the “Detailing” section;

set up the periodization of the service at your discretion by selecting the required period of time;

then click “Generate report” to start the process;

if required, the document can be saved as a spreadsheet or PDF file.

This method is convenient to use on PCs and tablet devices. For smartphones, “My Beeline” software is provided, which gives access to a similar interface and capabilities.

Mobile app:

on the main page, click on the balance numbers to go to the “Finance” page;

then select the “Detailing” option;

generate a report indicating the required time period.

It is not possible to get detailed costs for calls and messages through the application, but the general structure of financial transactions will be available.

Why check

Connecting subscriptions leads to additional expenses. Therefore, you need to know how to check active ones and disable unnecessary ones. Some services may be activated automatically, without notifying the SIM card owner. To avoid unwanted communication costs, you should periodically check the availability of paid services and, if necessary, unsubscribe from them.

Common services that can be connected:

"Black list".
"Beep."
"Hidden Number Identifier".
"AntiAON".
"Voice mail".
"I am in touch".
“Geosearch”, etc.

Often, a subscriber activates a subscription for a trial period and then forgets to disable it. Usage fees continue to apply.

Some paid services are included in the main package of the tariff plan and it is not possible to deactivate them. In this case, all that remains is to change the service package or continue to pay for these options.

Prohibition on connecting paid subscriptions

To prevent money from disappearing again and various paid services from appearing on your number, you can use the banning service. It’s very easy to connect, it’s a pity that many people don’t even know about it:

dial *526#;
press call;
wait for the message “Stop Content service is activated.”

This service is activated absolutely free and has no subscription fees.

Attention! This useful feature, which makes it possible to refuse additional services from a cellular operator, has its drawbacks. The subscriber will not be able to send messages (SMS) to short numbers. For example, it will not be possible to pay for parking, participate in promotions and sweepstakes, or use some mobile banks. Therefore, before enabling the ban option, think carefully about everything. Maybe you should just take an interest in connections more often?!

Personal account on the site

Your personal account is a universal user interface with which you can manage all existing tariffs, options and services. This also applies to the SIM card itself. The user can easily block, temporary or permanent, change the number and even order a new SIM card if necessary. The service allows you to almost completely automate customer service, due to which all operations are completed in record time.

You can view paid services and free options this way:

Select the “Connected Services” section in the user side menu.

Review the list of active options and deactivate unnecessary ones.

You can log into your personal account not only through a personal computer. Login is available through a browser on a tablet or even a smartphone. But in the latter case, it is more convenient to use a special mobile application.