Goodline payment: internet, television, telephone

Login and registration

Using a personal account, users in Kemerovo, Novokuznetsk and other cities of Russia can control the status of their account, connect and disconnect certain services. The account is integrated into the organization’s website, you can connect to digital television, high-speed Internet, change the tariff plan at any time, even pay utility bills, MP RIC.

To be able to use this function, simply go to the main page of the site and go to your personal account in the upper right corner of the page.

Next, you need to fill in the specified fields – “login” and “password”. You won't be able to log in without a password. A login and password are issued after an application to connect to a telecom operator.

Authorization can be carried out for both legal entities and individuals. To switch this function, just click the corresponding item under the “Login” field.

For individuals, authorization is performed in the same way. After entering the data correctly, you will be taken to your Goodline account.

Authorization occurs using the contract number. Fill out the “My data” field, indicate the information required by the provider and your residential address. When registering, it is important to indicate your email - this will help you recover your lost or forgotten password. The operator will send a control string to your email with which you can change your password. It is possible to familiarize yourself with the instructions for using the tourist “Goodline” SIM card.

If problems or difficulties arise, you can call the toll-free phone number provided on the website and get advice on issues that concern you. The technical support service receives calls from subscribers absolutely free of charge, not only from Russia, but also from anywhere in the world. The tariff is set for the fourth minute of a call, the first three are free of charge. If we take into account roaming, the price of a call is similar to communication on the territory of the Russian Federation. The cost of a call to the Russian Federation is 0.45 rubles per minute. The call can be made at any time of the day – the support service is available 24/7.

Hotline number

By calling the support service, GoodLine subscribers can get specialist advice and report problems with communication or payment. The hotline operates 24 hours a day and is available at the following numbers:

• when calling within Russia 8-800-100-00-18:
• When calling from abroad, the first three minutes are free 77;
• order a call back *146*0880#.

Reference! It doesn’t matter where you live in Kemerovo, Novokuznetsk or abroad, to resolve issues with your mobile operator you need to call the hotline at the above numbers.

Services

Let's look at the main features of working in the Goodline personal account:

• SIM card balance is available for viewing;
• you can observe the details of calls;
• control of payment history;
• convenient feedback from technical support;
• provided ;
• you can use the opportunity to call a phone number for free from Skype;
• Internet connection service is provided at a favorable state cost.

Very convenient: if you have no funds on your balance, but have a question about the operation of a tourist SIM card, you can simply dial the technical service number and receive a detailed answer. Authorization in your personal account is free of charge; there will be no service fee. You can make an unlimited number of calls per day.

Payment for services

The balance page interface consists of three main financial reports, depending on the tariff plan you have chosen. The first window displays your current account status, the second - the amount of funds that were written off earlier, last month. The third window is the amount that will need to be paid for the Internet connection next month. This way you can control when you have to top up your account or pay for your phone. Payment is made in the following ways:

• through a bank card;
• using the mobile phone application “Good Line”;
• electronic finance;
• other options convenient for the client.

Convenient: you can view the history of all financial transactions (replenishments) carried out at any time in the “Payment History” item. It is possible to connect auto-payment, defer payment or put a voluntary block on all services that are provided (with recalculation). Every month on the first day of the month, an amount is automatically debited from your current balance - the subscription fee. Its size is determined by the connected tariff plan, package of services, channels. If there is no money in your account at the time of debiting, you cannot go online until you top up your account. You can pay for services in the way that is convenient for you. Payment is available even with a zero balance.

To make a payment using a bank card, you need to follow these steps:

• go to the official website;
• click “Personal Account”;
• enter your personal data;
• select the “Balance replenishment” field, click “Payment by bank card”;
• Enter the required number in the “Amount” field and click “Pay.”

It is important to determine the bank card; the menu displays two options: “Sberbank” and other banks. The required form is provided:

• card number;
• personal data;
• card validity period;
• CVC2/CVV2 codes.

The last action is to click the “Pay” field. To make a payment, you will be redirected to the payment gateway of Sberbank or Gazprombank, you will need to enter your card details. During the transfer of parameters and connection, protected mode is automatically activated and a 256-bit encryption protocol is used. Sometimes you will need to enter a special code that is needed to pay with MasterCard, Verified By VISA, MirAccept cards. You can find out all the ways to get a password for making payments online from representatives of the bank that issued your plastic card.

The payment is processed within 20 - 30 minutes; if there is not enough time, the procedure can be repeated. Your personal information, exchange and transfer of data is performed confidentially: the data will not be provided to third parties. There are exceptions that are provided for at the legislative level of the Russian Federation. Each payment is carried out strictly according to the prescribed requirements of payment systems.

Let's look at the cards that can be used to make payments in your Goodline personal account:

• “Visa International ”: all cards are accepted, one exception is Visa Electron. In some cases, this card is not used for online payments, with the exception of cards from individual banks;
• “MIR”, “MasterCard Worldwide” and “Maestro” - all cards of these banks are available for payments. A characteristic feature is the absence of commission. Money is credited to your account online.

Please note: if there is no CVC / CVV combination on the back of the card, the card may be unsuitable for CNP transactions (the card is not present in such transactions, only its details are needed). To make payments with such cards, contact your bank branch to receive detailed information on further use.

The GoodLine personal account (GoodLine) will allow subscribers to access their personal account and manage services via the Internet.

In your Personal Account you can:

• Check balance
• Pay the debt
• Control your expenses
• View connected services

Other ways to contact Good Line

The support service operates through:

• website;
• social media;
• email.

In addition, the company has created a convenient mobile application for iPhones and Android devices.

Website

You can find out company news on the official website. To do this, you need to follow the following link goodline.info/. The website has a special section with the most frequently asked questions and answers from clients. In addition, here you can call an engineer to repair the equipment. You can do this through the feedback form or by leaving your phone number in a special field.

In addition, here you can pay for the provider’s services by clicking on the “Pay” button in a special form. The official Goodline website makes it possible to pay for the Internet, telecommunications, etc. from any card or electronic wallet. In addition, you can pay for services from your mobile phone account (not in all regions of Kuzbass).

Social networks

You can find the answer to your question through groups on social networks. For example, on Vkontakte it is easy to contact the group administrator by clicking on the following link

Also, representatives of the company can be found on Facebook at the address. The Odnoklassniki page is located here, and on Instagram at the following address. In addition, the company has an official channel on YouTube with videos about the work of Goodline, located at this link. Technical support on social networks works almost around the clock.

Email

Write to representatives of “Goodline” Kemerovo, etc. possible by email. It is located at the following address. Don't forget to include contact information for feedback in your letter. Describe the problem, complaint, wish or question and indicate your last name, first name and patronymic. You will also need to enter the number of the agreement with the Goodline organization. A support specialist will respond as soon as possible.

Personal Area

There is a personal account on the company’s website, which can be accessed via the link lk.goodline.info/auth…; To log into your account you will need the username and password created during registration. For those who have not yet registered, you will need to enter your details, including your email address or phone number. After this, an authorization link will be sent to your email, and a special code will be sent to your mobile phone, which must be entered in a special field.

Applications on Google Play and App Store

For the convenience of users, the company's developers have created mobile applications for iPhones and devices on the Android platform. Using the program, a Goodline client can:

1. Pay for services with one touch. You only need to enter the contract number into the application and save it for further operations. The amount will appear on the gadget screen. Click the “Pay” button and the money will be debited. You can pay from an electronic wallet, mobile phone account or card of any bank.
2. Make auto payment. Set it up in a special section and now every month the equal cost of the services that have been connected will be debited from your account.
3. Chat with a staff member. You can contact a company specialist at any time of the day.

There is also an opportunity to find out the phone number of the support service. You can download the applications using the following links (for iPhone and iPad) and (for Android phones).

Login to your GoodLine Personal Account

"GoodLine" Personal account

To enter your GoodLine Personal Account from the main page of the company’s website, click on the link in the upper corner that says “Personal Account.” You will be redirected to the authorization page with a login form. You can also log in using this link – lk.goodline.info. By filling out the login/password fields and clicking the “Login” button, you will be taken to your personal section on the site. Now you can use all the features of your Personal Account. To start using the service, you need to add one of your Goodline numbers in your personal account.

Login Panel

If you forget your password, you can recover it using your e-mail, which will receive a letter with a password change control line. To do this, on the password recovery page https://lk.goodline.info/users/reminder, indicate your contract number or address.

Address of the official website of the GoodLine company on the Internet: https://goodline.info

Link to enter your Personal Account: https://lk.goodline.info/users/auth

Login to your Personal Account for legal entities: https://old-lk.goodline.info/users/auth

Helpdesk: (384-2) 45-25-25 (24 hours a day)

The leading Internet provider in Kuzbass, Goodline, improves and optimizes its company’s operating processes every year. The company did not ignore accessible payment methods for the Internet for its subscribers.

The marketing department, together with the programming department, regularly propose more modified methods of paying for the Internet for approval by management. At the dawn of the company’s development, only the well-known method of replenishing the balance using the contract number was available; most often this was done through multi-cash registers and self-service terminals.

Today, subscribers have access to faster payment options, namely by credit card or through the Sberbank-online application. It is important to note that you can set up auto-payment in your personal account and not waste a second of your time on this operation in the future.

Registration of my data on the official website goodline.ru

You can register a personal profile of a GoodLine subscriber only on the company’s official website, where on the main page at the top you need to click on the “Subscriber Account” link.

Registration

An authorization form will open, in which you need to click on the “Register” link at the bottom.

To register a new user, you must fill out all the fields in the online form:

1. The email address to which the system will send a letter with a link to confirm the operation. You need to follow it to complete the registration procedure for your GoodLine personal account.
2. The first and last name are indicated in full and exactly as in the passport.
3. Cell phone number for the operator to contact you. Here you can enter data not only for numbers connected to the GoodLine network.
4. Set and repeat the password for your future personal account. It must be at least 6 characters, including Latin letters and numbers.
5. Follow the link “User Agreement” to familiarize yourself with the documents, then put a tick in this line.

Online application for service connection

After registering your personal account on the GoodLine website, you will need to add the cell number of this operator to the list. Thus, online applications for connection to the service are submitted and subscribers can use SIM cards.

On the main profile page, go to the “My Account” section and on the page that opens, click on the “Add number” button.

At the next stage, in the field that opens, enter the value without the first three digits +372 and click on the button next to it.

An SMS message with a short code will be sent to this phone number. On the personal account page, click on the “Enter verification code” line and duplicate the received characters in the line that appears to complete the attachment procedure.

Register for iPad owners with a DATA card

If you use an iPad and purchased a GoodLine SIM card for your device to access the Internet, then you need to register it in your operator’s personal account. To do this, install the card in the device, turn it on and then open the page https://data.goodline.tel.

Here you need to go through the registration procedure for your personal account. In this case, in the application form the applicant must indicate the same email address that is attached to the GoodLine account. When creating a profile, your DATA card number will be attached automatically and you do not need to enter its data.

Reference! If you have not previously created a subscriber’s personal account on the GoodLine website, then with this registration method it will be created automatically. You will need to confirm the procedure by clicking on the link in the letter sent to your email.

Goodline payment via Sberbank-online

This type of payment is optimally the most convenient for those who have Sberbank online on their computer or smartphone. All you need is to go into the application, then go to the payments section, find the “Internet and TV” section there, and select the Goodline provider from this list. After which you will only have to enter your contract number, indicate the desired write-off amount and make payment.

You can pay for Good Line services from the personal statistics website using bank cards: - Visa International

All types of VISA payment cards are accepted for payment, with the exception of Visa Electron. In most cases, the Visa Electron card is not applicable for online payments, with the exception of cards issued by individual banks. You need to check with the issuing bank of your card about the possibility of paying with a Visa Electron card.— MasterCard Worldwide, Maestro and MIR

All types of MasterCard, Maestro and MIR are accepted for payment.

There is no additional fee. Receipt of funds occurs online. You need to know the Card Number, Holder Name, Expiration Date, CVC2/CVV2 Code. If your card does not have a CVC / CVV code, then the card may not be suitable for CNP transactions (i.e. transactions in which the card itself is not present, but its details are used), and you should contact your bank for detailed information. information. To make a payment you must: 1. Log into your Personal Account by entering your username and password. 2. On the Personal Account page, in the “Balance replenishment” section, select “Payment by bank card.” 3. Enter the payment amount and select “Pay.”4. Select “YES” if you plan to make a payment from a Sberbank bank card or “NO” if you plan to make a payment from any other bank card.5. Fill out the form below - enter the Number, Name, Expiration Date, CVC2/CVV2 Code of the card. Click "Pay".

How to log in using the contract number to your Goodline personal account for individuals and find out my details. In this material, we will reveal step by step all the instructions for this operation, so that in the future you will not have similar questions and you will not waste your personal time on this.

Most often, monthly subscribers go to the official Goodline website to make payments and top up their balance. To save your personal time, the provider has long added the ability to enable auto-payment. This service will replenish your balance by a certain amount every month and you will not have to do it manually.

Personal account functionality

Remote service for subscribers allows them to manage tariffs, make payments and much more without leaving their home or office. Therefore, the functionality of the GoodLine personal account is equipped with the following capabilities:

• viewing the balance for all connected SIM cards: balance of money, gigabytes, minutes and unspent SMS packages;
• replenishing your personal account using a bank card or electronic wallet;
• ordering full details of the invoice for the period of interest;
• management of tariff plans and activation of additional options.

Attention! On the Internet you can find another company with a similar name, Goodline. It is not related to the cellular operator GoodLine, since it is a provider from the Kemerovo region.

Management of tariffs and services in LC

Almost every season, GoodLine offers its subscribers new tariffs and services. In 2021 you can use the Good Roaming package:

1. Calls to Viber to Russia for free without internet.
2. Megabyte Internet when the subscriber is in Europe.
3. Abroad, 4G is up to 10 times cheaper than competitors.
4. Outgoing calls to Russia will cost $0.05 per minute.
5. Incoming connections in 140 countries are free.

In the video review you will learn about the Good-Roaming tariff plan:

GoodLine offers convenient additional options:

• conference call with simultaneous connection of up to 10 interlocutors;
• provision of a European number, which is convenient for foreign partners and friends from Europe with whom you often communicate;
• free connection via Viber and Skype;
• free calls to Russia via Viber messenger without internet;
• free connection via web form to the GoodLine number.

In your personal account, you can navigate through tariffs, enable and disable additional options. In your profile, in the top menu bar, go to the “Tariff Options” section. On the page that opens, you can read the description of the service, learn about the rules for setting up and connecting.

How to check your balance?

A positive balance allows you to always be in touch. You can check its status in your personal account. When you log into your account on the main page you will see complete information on the status of your personal account in USD. and the remainder of service packages.

You can learn about all the ways to replenish the balance of a GoodLine SIM card from the video review:

How to find out your phone number in GoodLine?

Sometimes subscribers do not know their phone number and therefore cannot share it with others. You can use short commands, for example, to check your balance you need to dial: *146*099# and press the call button. A message with your balance and your phone number will appear on the screen.

Reference! On the official GoodLine website you can familiarize yourself with all the service teams of the mobile operator. Write down the main ones that interest you so that you can quickly use them at the right time.

Payment for services and replenishment of SIM cards

Topping up a SIM card and paying for services at GoodLine is carried out in dollars. When paying in rubles, the system makes a conversion and may charge an additional commission. Therefore, we suggest that you familiarize yourself with the nuances of payment that will allow you to save on this procedure:

You can also make payments through terminals:

• banks Sberbank, VTB, Rosselkhozbank and Gazprombank;
• QIWI (the commission is assigned by the terminal owner and displayed on the screen);
• MTS;
• Post office;
• Svyaznoy and Euroset salons;
• operators Beeline, Megafon, MTS.

Important! The subscription fee is charged monthly on the first day of the month. If there is not enough money in the account, then restrictions are introduced until the balance is replenished. At the same time, you can pay for services in your personal account with a negative balance, which is very convenient for GoodLine subscribers.

It is also possible to top up your balance with a bank card through the GoodLine website, but without authorization in your personal account.

Top up

First, read the terms of currency conversion and only then click on the “Top up balance by bank card” button.

In the form that opens, indicate the number to which you are transferring money, select the debit amount and enter your email address to send a check.

After this, indicate the details of the bank card from which the payment will be made. Confirm your actions by duplicating the code from the SMS message.

Service calculator in your personal account

There is no service calculator in your personal account, but you can find out about the current tariffs and choose the option that suits you. To do this, go to the “Tariff options” section in your account.

My Goodline account - my details

This section of the personal account of the Internet leader of Kuzbass contains personal and confidential information of an individual subscriber. Here you can observe the following data:

• Login and password.
• Your mobile phone.
• Email attached to your account.
• Toggle switch for connecting messages from the company via Viber.

On the right side of the screen there are: contract number, contract date, IP address and DNS server.

This is where my data section ends, and we move on to the next one.

Balance

The balance sheet interface starts with three main financial reports related to the plan you choose. In the first window, the service shows you your current balance, in the second - how much money was written off for you last month, and in the third - how much you will need to spend for the next month of using the Internet.

The following are 4 types of payment:

• By bank card.
• Using the mobile application from Goodline.
• Electronic money.
• In other ways.

You can also view the entire history of your top-ups in your payment history.

Then, after the payment options, additional options follow:

Possibility to connect auto-payment.

Postponement at the beginning of the month.

Voluntary blocking of services provided, with subsequent recalculation.

Support

Goodline support service will always quickly help you solve your possible technical problems or advise on possible questions.

Not long ago, the company introduced a free one into its service. This is a program, for which to work on your PC, you need to read the contract, agree, download the program and give the consultant the username and password for it. After this, most technical issues will be resolved much faster than you trying to fix something yourself, following the instructions of the support operator.