Clients of a well-known Russian provider often ask how to find out the balance on a Beeline router and thereby prevent the service from being disconnected. Subscribers have several ways to receive information via the home Internet - through a personal account, using a mobile application, using a USSD code or by calling an operator. Below we will consider each of the methods in more detail.
Content
Rostelecom is the largest Russian company offering communication services. Legal entities and individuals can use telephony, Internet and television from RTC. The provider provides clients with routers and modems. Today we will look at how to check the Rostelecom balance on the Internet. You need to find out the balance status information yourself. Otherwise, the subscriber risks being left without Internet and calls. To avoid being left without communication, you need to check your account regularly.
How to find out how much is left in your account
Home Internet services are provided by numerous operators, also known as providers. Therefore, you need to check with your provider for exact information about methods for obtaining balance information. This could be Rostelecom, MTS, Beeline, Dom.ru, TTK. Each region may have its own regional service providers.
But in general, all providers work according to the same principle, and you can find out how much money is in your account using approximately the same methods, regardless of the name of the service company.
On mobile phone
It’s quite easy to view your money balance on your smartphone.
Let's look at the most accessible methods:
- USSD request. You can execute the command from a regular push-button mobile phone or from a smartphone. You can determine the balance in just a few seconds. From your number, dial *105# or *102#. After sending the request, an SMS will be sent to your phone. It will display information regarding the account.
- Call technical support. A company employee will clarify personal information and answer questions. Use numbers 118-00, 118-02 or 611. Save them, they may be useful in the future.
- Voice service. A common method of checking accounts among Rostelecom subscribers. Use number 100*11. The autoinformer will provide all the information you are interested in.
You need to know the status of your account. You will be ready to top up your balance with a certain amount at any time. This will allow you to always stay in touch. If your balance is approaching zero, be sure to pay for services soon.
Other options for obtaining information
The three methods listed above are the most popular and are offered by all Internet service providers. But some companies are developing additional methods, for example, these could be the following options:
- sending a free command from your mobile. You send a request with the specified content, in response you receive a message indicating the balance;
- through a Sberbank ATM. For example, such a service is available to Rostelecom clients. Insert the card into the ATM, select the service payment section, there - Rostelecom. Enter the account number, the system shows the balance;
- sending an SMS request. The provider indicates the number where you need to send a message indicating your personal account number. In response, you receive an SMS with your balance.
Whether your operator offers such methods, ask them. If yes, he will also indicate the combinations for the USSD request and the number for sending the message. These methods are always free.
RTK client personal account
You can find out the balance on your personal account for the Rostelecom Internet through your personal account. A personal account allows you to find out all the details of cash flow.
The algorithm of actions is as follows:
- Find the official website of the provider on the Internet.
- Register on the page. After this procedure, you will receive a login and password to log into your account.
- Log in to the Rostelecom account.
- Check the debit and receipt of funds.
- Find out more information.
In your personal account you will receive detailed expenses. Here you can activate or deactivate SMS messaging. If necessary, enable email notifications. You can activate all these options in the notification settings. You can work in your personal account at any time. The service operates around the clock.
Beeline
The operator makes it possible to control the account status not only through a personal account or hotline, but also using a mobile application or SMS requests.
Account on the site
The capabilities of your personal account are always wider than those of other services. In addition to monitoring available funds, various operations are available here: payments, activation of additional services, etc.
You can see your account balance on the main page
profile. In addition, the tariff used, connected services, etc. will be immediately indicated.
Voice assistant
The robot will help you if you call the number 06745
.
Short contact 0611
is intended to address a wider range of issues. You can also contact a call center operator using this phone number.
Service “My Beeline”
This is a special mobile application whose functionality is identical to the capabilities of your personal account on the mobile operator’s website.
Mobile application "My Beeline" in the Google Play store
To see the balance of your Internet traffic balance (how much money is left), you need to go to the “My Balance” category.
SMS
Call the number 0697
: In a reply text message you will receive information on Internet traffic.
The same effect can be achieved if you use queries *102#
And
*107#
.
See the full list of teams here.
Visit the RTC office
If you have personal time, you can visit the Rostelecom office. Information will also be provided to you here. You will be able to immediately find out information about the balance status. The contract for the provision of services can only be terminated at the provider’s office. All you need is a passport. On the spot, you will fill out an application indicating the data necessary for termination.
Timely account replenishment is a guarantee of providing quality services. All RTC clients must control their account balances.
Megaphone
In the case of we have a standard set of ways to check the balance.
SMS
Send a message with the text “Ostatok” (without quotes) to the number 000663
. The response SMS will contain the necessary information.
USSD
Type the command *558#
and press the call button. A message will arrive within a few seconds indicating the available traffic.
Office and hotline
Call a short number 0500
This is a customer support contact. The line specialist will provide the requested information.
For those staying abroad, a telephone is provided +7 926 111 0500
.
To obtain the same information at the provider’s salon, you need to visit the point and present your passport on the spot.
Service guide
Service guide is also your personal account. The procedure is simple:
- log in to the system by entering your phone number and password;
- On the main page, look at the balance of the Internet service.
The remaining traffic is displayed on the first screen. There is no need to go into any categories.
Megafon personal account. Authorization
For subscribers with mobile internet
If a SIM card is installed in your phone, you can find out the information for free using a number of commands:
- For those clients who pay their bills using the prepaid system - *102#.
- For postpaid option - *110*45#.
The smartphone will show the remaining funds on your balance in a pop-up window.
The provider has developed several additional combinations. If a person wants to receive information in the form of an SMS notification, dial the command 0697. When the Beeline client is roaming, you will need to dial the code - 06745. After confirming the digital dialing, the information will be provided in full.
Method 2: Sending USSD command
This method can be performed in two different ways. The first is to use a phone into which the SIM card from the modem will be inserted, and the second involves entering a code to send a message directly through the application itself. To check your balance with the MTS operator, you will need to enter the code *100# and make a call.
Information about the current balance will immediately appear on the smartphone screen, and in the application itself, the information will be sent as a separate message or a special notification will be displayed.
Where does the Internet come from?
But one thing you need to know, and this is absolutely certain: access to the Global Network cannot be free. Even if you don't pay for the first few months after connecting, this means that you overpaid for modem installation and router setup. In the end, the amount would be exactly the same as if you connected for free and paid a subscription fee from the very first month.
In any case, it is important to remember: you pay for your access to the World Wide Web, there is no escape from it. We will not take into account corporate tariffs on work computers, but will talk about your home and how to top up your home Internet balance.
Have you decided to top up your balance online? Great!
Always keep your score with the provider positive. After all, if your Internet is turned off for non-payment, how can you replenish it on the site?
Therefore, it is better to pay once a month on strictly established days. For example, immediately after payday. When we received it, we added to our Internet balance exactly the amount that is necessary for smooth use until the next month.
If you have a smartphone with Internet access, be sure to bookmark your provider’s website in your phone browser. With it, you can pay for the Internet if you go into the red on your home computer. It’s a little inconvenient to enter data from your phone and top up your balance, but sometimes there is simply no other choice.
Application
The company's clients can install the My Beeline application, log into it and find out account information. The login information is the same as in a regular personal account. You don't need to go anywhere to get the information you need. Immediately after authorization, the balance on the balance and the Internet is available.
Alternative way
If you cannot find out the balance on your router or have other difficulties in obtaining information, you can contact a support center employee. This option is available to all Beeline clients by calling 0611 and 8-80070-006-11. When dialing during peak hours, be prepared to wait for an operator to connect due to high load. During communication, passport data and information from the contract may be required. That is why it is advisable to keep this information to yourself. Find out how to connect Beeline TV to your TV here.
Nuances and possible problems
During replenishment, verification or other operations related to the modem, problematic situations arise. Let's look at the most popular mistakes:
- It is not enough to pay for Internet traffic; a correct modem connection is required.
- The size of the starting balance varies; details should be clarified before purchasing the kit.
- The inability to access the Internet is sometimes associated not with a lack of funds in the subscriber’s personal account, but with the fact that the gigabytes have run out, and therefore the speed has dropped to a minimum level.
- To connect the modem, you need to find the “Beeline” disk in the “My Computer” tab and launch it. The download will take place automatically.
- If the system displays the “Error No. 4” sign, then you need to pay for the Internet connection.
If the client has deactivated the modem unit for a long time, then the debt will not accumulate. If the balance is negative, the client is no longer provided with services.
What happens if you just don't pay?
How much internet is in your account directly affects the very fact of providing the service. Not always, if the balance is negative, access to the network is terminated. Many companies use post-payment. For example, on the 1st of the month they issue an invoice and push the balance into the minus, but you can pay until the 20th of the month. So, if the balance is negative or zero, this does not mean that you are about to be disconnected from the service.
The situation is slightly different - if the minus is not repaid within the specified period, the payment is not made. In this case, the service is disabled until payment is made. Some citizens stop paying altogether because they don’t need the Internet. And this is a big mistake.
If you no longer want to use the service, you need to go to the operator’s office and write a request to disconnect. Otherwise, every month the minus on your balance will become more and more. It doesn’t matter that the service is limited, the contract still requires a monthly fee. And then the operator can even go to court to collect the already considerable debt.
We looked at how to check money on the Internet, now you can easily find out how much money is on your balance. If you don’t like the information, or you think that you were overcharged, contact your provider. If the accrual was indeed erroneous, the situation will be corrected.
about the author
Irina Rusanova - higher education at the International East European University in the direction of "Banking". Graduated with honors from the Russian Economic Institute named after G.V. Plekhanov with a major in Finance and Credit. Ten years of experience in leading Russian banks: Alfa-Bank, Renaissance Credit, Home Credit Bank, Delta Credit, ATB, Svyaznoy (closed). He is an analyst and expert of the Brobank service on banking and financial stability. [email protected]
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How to deposit money into your account
If the question of how much money I have in my Internet account has been resolved, you have received information, you can move on to the issue of payment for services. Again, each provider offers its own list of possible methods, but they are all almost identical. For example, consider the options offered by Rostelecom:
- in the subscriber's personal account. There you can make a payment by bank card, from an electronic wallet, from a mobile account;
- any payment terminals, through any device you can pay for the Internet of any provider;
- at the customer service office;
- in any bank that accepts payments from the public;
- communication shops;
- Post office;
- all Sberbank channels: branches, ATMs, Sberbank Online.
When choosing the option of depositing funds through intermediaries, be prepared to charge a commission. In addition, the payment may not arrive immediately.
If you urgently need to top up your account, for example, access to the network has been limited, but it is urgently needed now, choose the methods of the operator itself. The ideal option is to pay in your personal account; you can also pay in the office. In this case, the payment will go through immediately, and the Internet will appear literally within 30 minutes.
Important Devices
The Internet to your home computer does not come directly from the provider. In order for your browser to be able to load any page from the Internet, you must have a device installed at home through which you access the World Wide Web.
This could be a small modem that feeds gigabytes of information into your computer via a cable. It could also be a router that distributes Wi-Fi throughout your entire living space.
We won’t consider the option that you connected to your neighbor’s unprotected Wi-Fi router and shamelessly “eat” his traffic, we are decent people.
So, in order for any of your devices to access the Internet to work, it is necessary that the Internet balance be positive. This rule is no different from how a debit bank card or mobile phone account with a prepaid balance works.
