MTS Mobile Employees service: personnel control, tariffs and how to connect

“Mobile employees” is a special service from the mobile operator MTS that helps managers monitor the movements of employees and vehicles. GPS/GLONASS is used to accurately determine the location.

Control can be easily carried out in your personal account or through an application on your smartphone/tablet. After the standard registration and authorization procedure in the system, the subscriber receives access to all services intended for monitoring personnel/vehicles.

The service, which allows you to receive geodata about the location of employees, is activated in various ways. You can send a request to your personal manager, make a free call to the hotline, or get advice on the website. In the latter case, you need to fill out a feedback form, indicating a contact phone number/email/name of the organization/region of your company/special requests. Also, in the consultation form, you must indicate how the service will be used: to track workers, to monitor the movement of corporate vehicles, a comprehensive offer (people + cars).

Please note that this option can only be used after obtaining permission from employees!

Video on the topic:

MTS employee control - description

This option can be used for various purposes. The user can find out where the organization's employees are located. This is the optimal opportunity to receive timely information regarding the routes of corporate transport used.

All this can be obtained with other control systems, but many of them are quite expensive. Using this service makes it possible to determine where employees and their cars are located almost free of charge. You can be able to track workers not only using standard mobile phones, but also through the GPS/GLONASS function.

Can employees cheat the system?

Theoretically, yes.
You can edit the report photo by changing its location and time, and upload it to the application as a file. But it will already be clear that the photo is not from a camera, but from a file. In principle, we can connect an additional module and detect facts of photo editing. But so far none of the clients have expressed a desire to implement such a module. It is theoretically also possible to fake an employee’s geoposition, but it is expensive. A special system for replacing coordinates is needed. Recently, social networks have been discussing how a similar system allegedly works near the Kremlin. The drivers noticed that when approaching the Kremlin, they suddenly, according to the navigator, found themselves in Vnukovo. Our service has protection against incorrect coordinates. If suddenly a person, according to GPS coordinates, moves too great a distance at some prohibitive speed, then these coordinates will be eliminated as incorrect.

MTS mobile employees - login to your personal account

All of the above manipulations can be carried out and controlled through your personal account. First you will need to go through the registration process. Using the login and password set by employees, it will be possible to log into the personal account of the MTS Mobile Employee.

After standard authorization, the user gains access to all services related to personnel management and control over the resources used. If your login data is lost for some reason, it can always be restored. You just need to contact the support staff using one of the available methods.

How to find out a subscriber's location

The package of options for the MTS “Search” service will help in determining the location of an MTS client with an accuracy of up to a couple of meters. However, remember, the service operates only in the network operating area. If the phone is turned off or is outside the network coverage, then there is no way to find this person by phone number.

The above package has 4 independent options, each of which we will consider separately:

  • "Locator" (or "Radar")
  • "Child under supervision"
  • "Mobile employees"
  • "My city"

To plug

You can get the service at your disposal in different ways - by submitting a special application and using the commercial optional mode. In the first case, you will need to act in one of three ways:

  • Contacting the individual service manager;
  • Call the customer service center, which operates 24 hours a day. You will need to dial 8 800 250 0990;
  • If the user plans to become a corporate subscriber of the company, you will need to call 8 800 250 2000.

If a decision has been made to activate the service in a special commercial mode, you need to proceed using the following scheme:

  1. On your phone you need to dial the combination *111*860# and a standard call. In the presented voice menu, select the first item.
  2. Next, the user receives an offer to send the desired login to 8600. The response will need to be sent to it.
  3. You receive a request to confirm consent.
  4. To give it, you will need to send a message with the word YES to 8600.

As soon as the user activates the option in such a commercial mode, he automatically agrees to the established conditions for the provision of MTS employee functionality and the tariffs of the offered service. At the same time, an offer related to payment for the described option is accepted.

In order for the service to work fully, the head of the company or the person in charge must obtain permission from employees to identify their location. Another important requirement for connecting to the service is the preliminary activation of the Mobile Assistant.

Applications

To control employees and the transport used, you can use a special application. This will allow you to use the option in any situation - on the way to work, during a business meeting or while traveling. Through the official application you can perform the following functions:

  • MTS Bank personal account - online login
  • Sending a request to determine the location of employees and receiving the result;
  • The ability to see the current location of employees on an electronic map;
  • Studying the history of previously sent and completed requests.

You can download such an application, like the tracker, through standard online application stores. As a complement to this program, you can download and install another useful and thoughtful application, known as Coordinator. With it, you can schedule tasks, monitor their completion, and effectively manage status, which may look like reject, accept, and complete.

All tasks are presented to your attention in the form of assigned tasks and a table. Control can be carried out not only based on received reports, but also in real time. As the task is completed, it will be possible not only to leave the employee under the supervision of MTS, but also to comment on his work. You can always get a note regarding arrival at the site.

Customer Reviews

There are more and more discussions on the Internet about the new function and its capabilities. Reviews are of a different nature. Benefits highlighted:

  1. Convenient payment. Many people use the MTS Mobile Ticket as a replacement for Troika.
  2. No commissions. The system does not charge commission payments, which reduces costs.
  3. Fast connection. To use the option, you only need a phone and SIM card that support wireless payment.

There are also negative reviews:

  1. There is no support for MTS Mobile Ticket on iPhone.
  2. The service operates only in Moscow.
  3. There are occasional connection failures.

In general, users respond positively to the new service and are actively turning to MTS stores to obtain a SIM card.
This is not surprising, because with the help of this function you can always have a travel card with the ability to pay for travel on almost all types of transport. If our article helped you, please like it!

Price

The price of such services is quite affordable. At the moment, company managers are offered four main options - Economy, Standard, Business and Premium. Price rates per day in this case are equal to 2.8 rubles, 4.8 rubles, 5.2 rubles and 6.3 rubles, respectively.

Many users, having studied the parameters set by the company, decide to make a payment. The cost in this case will directly depend on the number of registered numbers and will look something like this:

Number of roomsEconomyStandardBusinessPremium
1-5200 r/month470 RUR/month570 RUR/month690 RUR/month
6-10180 r/month440 RUR/month540 RUR/month660 RUR/month
11-50170 r/month420 RUR/month510 RUR/month620 RUR/month
51-250130 r/month350 RUR/month440 RUR/month530 RUR/month

With a gradual increase in the number of rooms, the cost becomes less and less. Rate

Economy becomes free, a certain unlimited is given. There is also an M2M tariff, which provides even more favorable conditions.

How everything works

Some statistics.
Today our service processes more than 1.5 million requests per day. About 7 thousand companies are connected to the service. This is over 1.5 million subscribers. We have clients whose 5+ thousand employees use this service. In order for the service to cope with such a load, we have done a lot of work to develop our data center. The platform includes 100+ servers, 400 software components and services, 100+ databases with a total volume of more than 100+ terabytes. The platform processes 60 million GPS locations from 1.5 million subscribers per day.

We develop components according to a template that provides a certain “gentleman’s set”: an application - a host with infrastructure libraries, a set of basic configurations and plug-in interfaces that need to be implemented for your case. Thus, we have greatly simplified the debugging and optimization process.

Our vehicle location monitoring equipment collects accelerometer data 100 times per second and location and speed data once per second across several hundred thousand terminals. So the amount of data is decent.

In the early days of the project, we used the database as an interprocess communication tool, creating tables for message queues and tracking the status of records. Very soon it became difficult for the base to cope with its direct responsibilities, so we removed some of the tasks from it. This is how the project appeared:

— RabbitMQ routed queues: to replace database polling with pipelined processing of data and event generation;

— Redis state store: for static data that rarely changes but is requested frequently, or for operational data necessary for the operation of several components;

— DBMS Cassandra: as a tool for storing a growing amount of data in NO SQL format with the ability to quickly scale.

Coverage area

The territorial distribution area of ​​the services offered is quite extensive. The Search option is constantly expanding. More and more new cities and regions of the Russian Federation are effectively united under the range of services provided.

Information on subscribers is obtained based on the use of information from nearby base stations. It is due to this that services are available for almost all models of modern Android or iOS smartphones. In this case, the manufacturer and the presence of certain activated additional options do not matter.

Shutdown

If the Coordinator service is no longer needed, it can be disabled without any problems. For this purpose, you will need to use one of the standard methods presented to your attention:

  1. Sending the word STOP to 6677. This will only allow you to temporarily stop the service, with full preservation of all information.
  2. To receive full deactivation, that is, without saving the settings, you need to send Off to 6677.
  3. Using your personal account on the official website of the mobile operator. This option is more convenient; you can easily disable any unnecessary service. If desired, here you can change the settings or change the numbers in the list of monitored network clients.

The most universal method of obtaining information is to call a mobile operator at 0890. Company employees will provide the user with all the necessary data and, if necessary, disconnect.

  • How to register, accumulate, check and use bonuses from MTS?

How to restore access to your account

Sometimes users forget the password details required to log into their personal account. Of course, you can try to enter the password again, but please note that after three unsuccessful attempts, access to the page will be blocked.

To recover your password, on the main page of the company’s official website, in the upper right part, you need to click on the “Get password” inscription. In the form that opens, you must enter your own phone number, to which you will receive an SMS with new details.

To log in to the system, you do not need to use the password provided by the site. Each client is given the opportunity to set his own combination for authorization:

  1. To start the procedure, you need to click on the “Settings” link in your personal account.
  2. A menu will open on the website. In the proposed list of operations, you need to select the “Change password” option and click on it.
  3. A window will appear on the screen with the inscription “Old password”, where you must enter the secret code received in the SMS message.
  4. In the “New Password” window, you must enter a password you created yourself, which will be used in the future to log into your personal page.
  5. The new combination must be specified in another window, and then click on the “Change password” button.
  6. Now all you have to do is wait for an SMS message with information about the successful password change, then click on the “Ok” button.

How to bypass MTS Mobile employees?

The answer to the question of how to bypass the system for MTS mobile employees is quite simple. You just need to note that there are not many ways. In fact, there is only one sure way to make the detour. If you need to hide and stop the surveillance, you just need to turn off your mobile phone and not use it for a while. As soon as the smartphone connects to the network - fixed or mobile, it will immediately determine its location and send an SMS.

Energy consumption

Since 2011, we have been constantly working to ensure that the application consumes as little smartphone and tablet resources as possible - both memory and battery. Now we give the client quite rich settings in order to save energy. If he does not need a detailed track, then you can change the settings so that the track is rough - the location will be sent once every 5 minutes. In addition, you can configure the application so that if external power is available, it will automatically turn on accurate track recording, and if not, turn it off. As a result, the power consumption of the application in the 2012 version and the latest version has decreased significantly. I know from myself: my iPhone5 charge lasts for a day today. Previously, of course, there was not enough.

Additionally

The connected option, downloaded from the appstore and google play, allows managers to receive the following advantageous functionality:

  • Determination of the current location of all working elements;
  • Collection of information regarding the movements of cars, traveling professionals or cargo according to a specific schedule;
  • The optimal opportunity to coordinate the work of employees by sending SMS;
  • Receiving notifications regarding deviations from the established contract terms and conditions;
  • You can prepare reports and send them by email. They will concern all movements and movements for a week, for a full month and for a day;
  • Using the service will allow you to effectively record the work time of those employees who do not work in the office.

This is the optimal solution for banks, modern transport and logistics companies, as well as for enterprises engaged in standard passenger and cargo transportation.

Is everything under cover?

Obviously, someone in your organization may have a negative attitude towards the introduction of this type of service. They say that total control is established over employees. But from my experience I can say that the staff positively perceives the implementation of MTS Coordinator. Because in addition to the “stick” in the form of determining the exact geoposition of each employee, there is also a “carrot” among the functionality. Now the field employee does not need to come to the office to pick up orders, write a report by hand or enter numbers into Excel - the application does this for you. That is, we give people a tool that makes their work more efficient and convenient, and allows them to complete more requests. Conventionally, in one day it is possible to fulfill not one request, but five.

Summing up

The option described in the article allows users to determine the official location of employees, as well as vehicles that are involved in the organization. At the moment, the preferential option is distributed in more than 300 localities of the Russian Federation. After registration, managers can effectively control the presence of specialists inside or outside the designated territory, and record the hours worked by team members who carry out their activities outside the offices.

Home/Mobile employees

Mobile employees service

The updated one provides you with an easy-to-use tool for organizing the effective work of your team: drivers, couriers, forwarders, and sales representatives. By becoming a user of the service, you will be able to determine the location of your employees and coordinate their actions in connection with city infrastructure facilities, as well as independently specified real estate objects.

free for the first 14 days to try out.

—->

Need to keep an eye on cars? Special section “Transport monitoring”

  • How to get a password from your MTS personal account

We invite you to familiarize yourself with the detailed presentation Download (3.1 MB, PDF format)

Connection to the service:

To connect to the service, you must send your personal manager a request to connect to the service. You can also contact any department for work with legal entities of Mobile TeleSystems JLLC.

Login to the service website:

After connecting, you can go to the service web interface:

go to the MTS-Poisk web portal at www.mpoisk.by enter your username and password to access the service in your Personal Account

The user account is protected using SSL encryption

, which guarantees secure operation and confidentiality of your data.
b2b XML API
technology interface can be provided , which allows you to interact with your software (for example, a website or CRM).

MTS personal account is an account in the largest service that provides a wide range of services for cellular subscribers throughout Russia. The capabilities of the system, nuances, pros and cons will be analyzed in this material.

Customers can quickly log in using this link.

To gain access to an individual profile in your mts personal account, you need to go through step-by-step registration and re-login both from a desktop computer and from a special mobile application.

Some details

As can be concluded from Khalmatov’s presentation (see photo of the slide), an employee’s digital profile includes information about his main work communications, hobbies and interests, the level of interest in tasks, the workload of the calendar and the most visited pages on corporate portals.


Slide from the presentation of Maxim Khalmatov

Among the information sources listed are mobile data, email, IP telephony, Skype for Business - with the label “meta-data processing, without access to context using machine data processing.”

Facial biometrics: from hype to reality

Implementations

The MTS press service was unable to comment to CNews on the top manager’s statements and his electronic presentation within three working days. Therefore, it is not entirely clear whether all of the company’s employees (according to Khalmatov, there are over 65 thousand of them) are covered by Snezhinka, and whether data is collected only from work communication channels or from open non-work social networks as well (an indication of the latter circumstance can be taken as a remark about the presence of information about a person’s hobby in the profile).

Also, the company did not explain which mobile communications its employees primarily use - at business (or even paid by MTS) tariffs or at their own expense.

List of services

MTS has a huge range of services for customers. Thanks to the operator's capabilities, anyone can choose the optimal product based on their preferences and lifestyle. MTS options, on the one hand, can be useful, but on the other hand, they can be a reason for debiting funds from the account. Therefore, in order not to fall for tricks, we will analyze the most relevant ones in more detail.

Installing the app is free, just make sure you have enough memory on your phone. Traffic is paid according to the terms of a specific tariff plan

Using the application, the subscriber will be able to perform a number of operations:

  • Check the availability of remaining funds in the account
  • Change tariff
  • Set the option “Cost control”
  • Order call details
  • Use the promised payment
  • View remaining traffic
  • Top up your account
  • Exchange points to MTS bonus

from 3 in‚Ѕ

per day per employee*

What to do if the Mobile ticket does not work

From time to time, smartphone users complain that the Mobile ticket for MTS does not work. There can be many reasons, for example, lack of NFC support, system failures, incorrect card installation, or lack of money.

If you encounter this problem, take the following steps:

  1. Check if your smartphone supports NFC payments. This information can be found in the instructions for the device under the battery or on the case (there should be a technology icon).
  2. Check if NFC sharing is enabled.
  3. Make sure the service is enabled on your MTS SIM card. After replacing the SIM card, a new menu item appears.
  4. Check that there is enough money in your account to make calls. Remember that bonus money and promotions are useless in this case.

If the above steps do not work, consider the following points:

  • Payment is made only from an individual's number. This option is not available for corporate clients.
  • If there is a credit payment method, the payment is made only at the expense of your own money, and not the restriction allocated by the operator.
  • You won't be able to use the promised payment feature.

These are the most common problems that users have to face. If you are unable to resolve the issue on your own, you can always dial the support number (3210).

Effective control of traveling employees

  • Need to know where your company's employees are located?
  • Do you want to receive reports on work movements?
  • Do you need to monitor site visits?

Solution: connect and you will be able to track the location of your traveling employees on a map, exchange messages and coordinate their actions. In addition, the service will deliver to your email a detailed report of all movements for a day, a week or a whole month.

Watch the video…

* When connecting the option “Mobile employees for future use”

Presentation of “Mobile employees”

To get a consultation

8 (800)V 500-16-75

MTS mobile employees are a new generation service for mobile operator clients. One application contains basic functions for effectively organizing the work process, delegating responsibilities, and monitoring subordinates working outside the office. If the quality of work and high productivity rates are important, then the software is a necessary program for the team.

Linking corporate objects

The service will increase customer loyalty and provide quality service:

  1. Using the MTS corporate personal account, you can add any objects to the company map directly from the main office (for example, from Moscow in the Pskov region).
  2. The online mode will allow you to track all events at corporate facilities.
  3. The system allows you to import any data from the host computer database directly to the required object.
  4. The manager can monitor all movements of goods through warehouses, stores, offices and delivery to customers.
  5. The service provides control over employee visits to sites and management of work schedules.

Description

Main characteristics of the MTS employee service:

  • work planning;
  • distribution of duties;
  • execution status;
  • comments and notes;
  • map;
  • employee status;
  • dividing personnel into teams;
  • correspondence via SMS;
  • location monitoring;
  • calculation of productivity and hours worked;
  • convenient interface.

After activating the service, the company’s management gets the opportunity to accurately and accurately monitor the location of mobile workers on the map, exchange messengers and supervise actions.

In general, the application is quite multifunctional, since it is possible to carry out work processes set by managers when organizing a remote work method outside the office.

In fact, this is personnel control through the Mobile Employee service from MTS.

Application

The interface is quite convenient, displaying the following types of tasks, options and parameters:

  • scheduled jobs awaiting completion status.
  • active at this point in time.
  • completed tasks.
  • information about the location of workers and movement during working hours around the locality.
  • work planning and progress reports.
  • processed applications with different statuses.
  • The time spent is recorded in the allotted order.
  • note or comment.
  • vacancies.

An absolute plus is unlimited use of the application for a set fee.

An additional function provided by the developers is an employee under the supervision of MTS.

Analogues of MTS coordinator

The program has several universal analogues. All of them are, to one degree or another, aimed at finding people. We are talking about programs designed for Android, as well as desktop applications that can be installed on an existing laptop or PC.

Among them are:

  1. Mobile employees. This is a functional utility that allows you to constantly keep any corporate situation under control. The owner of such software can enjoy the functionality regardless of their location.
  2. Tracker. This is a special application that is installed on the phones of company employees. Thanks to it, you can significantly improve the accuracy of identifying the location of people and exchange instant messages. You can record a detailed track of movements.
  3. Transport. An ideal application for vehicle monitoring. The user can control movements in real time, analyze tracks, create dozens of reports, take into account fuel consumption and carry out other manipulations.

A special advantage of all free applications is the optimal systematization of information and its most detailed reflection in reports.

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