Tele2 “Who Called” service: how to connect, disable

Tele2 company offers its subscribers to always be aware of missed incoming calls. If you were outside of cellular coverage or your mobile device was turned off, other users would not be able to contact you. With the special “Who Called” offer, you will receive SMS notifications containing information about all missed calls. Please note that the option is available for free only on a limited number of tariff plans; for the rest you will have to pay. To avoid unnecessary overpayment, you need to know how to turn it off on Tele2.

How the service works

The “Who called” option is informational; it provides the subscriber with reference information. If the user was unable to answer an incoming call for a certain time because the smartphone was turned off or there was no cellular connection, then after re-registering on the network, a service notification will be sent to his phone number. Using an SMS message, the consumer receives the following information:

1. Information about all missed calls from any direction of mobile communication, regardless of the interlocutor’s affiliation with a specific provider.
2. The letter contains information about the subscriber, his contact number and name, in accordance with the device's telephone directory.
3. The exact time at which the attempt to contact was made.

All this information comes in the form of one SMS message about each specific number.

When you are unable to receive an incoming call, when you try to communicate, the interlocutor will hear a voice notification that will inform you that the user is out of range of the cellular network or his smartphone is turned off.

Features of provision and description of the option:

1. The service is open for activation to all Tele2 subscribers. On some tariff plans it is provided in the starter kit and does not require additional installation.
2. SMS notifications about missed calls are stored for 24 hours. If the message does not reach the recipient within a 24-hour period, it will be automatically cancelled.
3. If the offer does not work, it may mean that the additional option of forwarding calls to another phone number is activated on the mobile phone.
4. The service is available only if there are funds in the account; if the balance is negative, the function is suspended until the subsequent replenishment of the SIM card.
5. “Who Called” works within your home region, as well as when traveling around Russia.
6. If the subscriber is in international roaming, the provider does not guarantee 100% operation of the function.
7. The service applies to all types of cellular communications, regardless of affiliation with another operator.

Price

How much does it cost to connect and use the option? There is no subscription fee or one-time payment here. The service is free, with the exception of some tariff plans that are mentioned above (60 kopecks per day is charged, regardless of how many SMS are received). It is connected by default to new clients. In addition, like paid services, it is available to all Tele2 cellular users. Every citizen has the right to choose whether to use additional services provided by operators or not. If the service is not relevant, then deactivate it. It is your right.

How to find out your puk code on Tele2

Subscription fee

In the past, the service was provided to all subscribers completely free of charge, but now the operator has introduced a fixed subscription fee for a number of tariff plans. Let's look at the option prices for different contracts:

If the option is provided for a subscription fee on your tariff, it is automatically debited from your personal account every billing period. If there is insufficient funds on the SIM card balance, the function is temporarily suspended until the account is replenished. The provider does not charge a fee for connecting the service; at the time of activation, a fee for the first day or month of service is charged.

Prices for the provision of services in the article are presented for Tele2 subscribers in the Moscow region; in other areas the option may have a different price.

Price issue: how much will using the service cost for subscribers of different tariff plans

Previously, the “Who Called” function was automatically activated for all new clients and was free. However, from 02/08/16, for subscribers of certain tariff plans, a fee began to be charged for it - 0.5 rubles daily. The option remained practically free (its cost was already covered by the subscription fee) for users of the following tariffs:

• "Veteran";
• "Superblack";
• “The Blackest (01_2016)”;
• “Very black (01_2016/ 04_2015)”;
• “Internet for devices” (tariff for planets and modems);
• “3G+ Connect” (tariff for planets and modems).

How to disable it yourself from your phone

Not all users agree to pay a subscription fee every day for a service that may not be useful. On some tariff plans, the offer is provided in the starter kit with a limited free period, so the user may not be aware of its existence. To avoid unnecessary costs, you should learn more about how to disable the option yourself in several available ways.

Personal Area

In a personal account environment, the user can cancel an option in a few steps without the help of specialists. This service is open to all Tele2 clients, it allows you to control and configure the operation of cellular communications, connect or disconnect additional services, change the contract, track the exact status of the balance, the balance of standard packages. To delete a subscription, follow the instructions:

1. Go to the official Tele2 portal.
2. On the main page, find the registration button in your personal account, it is located on the top panel of the workspace.
3. An authorization window will open; enter your personal password and cell phone number in the appropriate fields. If you have forgotten your password, please refer to the recovery procedure. After this, your contact will receive a message with a new code and instructions for further actions.
4. Upon successful initialization, you will find yourself on the main page of the online service. On the top panel, select service management.
5. Open the active offers section and find “Who called” in the list.
6. Click on the button to disable the function and confirm the action.

After a few minutes, a notification from the operator will be sent to your phone number, confirming successful deletion.

A similar procedure is implemented in the official mobile application of the operator “My Tele2”. The utility has similar functionality as the online service on the company’s website. The program is freely available and compatible with all smartphone operating systems. Download and install the application; for authorization you need to provide a phone number and password from your personal account. In the main window of the utility, open the installed options item, find “Who called”, confirm disabling the function.

USSD command

If you do not have access to the Internet and do not want to waste time logging into your personal account, use the special USSD combination to cancel the service. Using the keyboard of your mobile device, dial *155*330# . After a few moments, you will receive a confirmation notification from the provider. USSD service is provided free of charge to all subscribers. If you don’t remember whether the service is active or not, you can request the status using the command *155*33# .

If you have problems with deactivation, contact the provider's specialists:

1. Call the operator's technical support number 611 . In response, you will hear the voice of an automatic informant. Wait until the consultant gets in touch, ask him to turn off “Who called” on the SIM card.
2. Visit the company's service office in your locality. Provide the manager with your passport as proof of identity and ask to remove the offer.

After successful removal, the user can resume the service at any time.

Who Called and Who Owns the Phone Number Free Tele2 Online

Cloud telephony and calls from routing services further complicate the detection of unwanted incoming calls. However, the numbers are not endless, and most scammers and shady companies use the same phones.

1. Kaspersky Who Calls (read more...)

The free version shows up to two variations of the name of the user who is calling from a specific number, as well as its in-app rating, reviews, blocks and security labels. Everything else is for money.

Activating the option

If you decide to re-enable the offer, then use the available methods:

1. To connect, dial *155*331# in the call window of your mobile device.
2. Use the client’s personal account, log in to the system, go to the services tab on the desktop. Find the one you need in the list and launch it by clicking the corresponding button.
3. A similar procedure is implemented in the My Tele2 mobile application.
4. Seek support from consultants at mobile phone stores or by calling the hotline at 611 . Voice communication with a specialist is not subject to tariffs.

The main thing when connecting is that your mobile device has a positive balance and the number is not blocked.

The “Who called” option will allow you to always be aware of missed calls; it is suitable for active subscribers who value every conversation. If the function is not useful, you know how to disable it on Tele 2.

How to connect

If you still don’t know how to activate this service on Tele2, choose one of three methods - the Internet, USSD command or calling the operator.

To connect “Who called” on Tele2, enter the command *155*331# and the call. After this, in a few seconds the service will be activated and will work. To check its status, enter *155*33# and call. You will receive a status notification. In your profile through your Personal Account, you can immediately connect and see the status of the option - it’s faster and more clear.

After that, calmly go about your business, travel around cities and countries and don’t worry about missed calls, you will be informed about them. If the settings go wrong and messages stop coming, check the forwarding or service status.

Method 2

Details over 6 months can only be obtained by contacting Tele2 offices. On the official website, check in advance where the nearest one is located. The service center can provide information for up to 36 months. The operator will not provide information exceeding this period, but, as a rule, there is no need for data for such a long period of time. When you contact the office, you will be asked for an identification document (passport, temporary ID, military ID, sailor's passport, military personnel ID). This is due to the fact that only the owner of the number can use the service; any other person will be refused to provide data.

Before your visit, check in your Personal Account who the phone number is registered to.

You can view a list of communication stores nearest to you by following the link on the company’s official website.

Now you know how to find out your last calls on Tele2. Detailing is a convenient tool containing a complete list of all calls made over a certain period. As you can see, obtaining such data is not difficult and does not take much time. Also, in order to order a printout of calls, you can call the Tele2 help desk, the number of which you will find in the article here.

from Tele2

Before turning on the service, you should check its status in case it is already connected. To check this, you need to send a USSD request *155*33# . And if you were notified in a system message that there is no connected service, you can safely activate it. Connecting/disabling the service

Price

1. We go to my.tele2.ru , enter your mobile phone number in the authorization fields, and click log in.
2. A text message with a temporary access code (password) will be sent to your phone; use it to log in.

In your personal account, you go to the section with services and options, find the one you need from the list, and click on “Connect”. In the same way, the option is disabled.

For some tariffs, the option is provided free of charge (included in the general package); in some cases, a subscription fee is charged for it, the amount of which depends on your region.