How to unblock a Beeline SIM card? Detailed instructions, common reasons for blocking and useful tips

How to understand that a SIM card is blocked? Try calling someone or sending SMS. If the answering machine reports that the subscriber’s service has been suspended (or alternatively, the number is not in service), and messages are not delivered to the recipient, then everything is obvious. For some reason your number was blocked.

Blocking a SIM card is an unpleasant matter, because it becomes completely useless: it is impossible to make calls, send messages, access the Internet, or use other operator services. But, of course, it is not fatal. As a rule, the problem is solved in a matter of minutes, often you don’t even have to leave your home. And the whole process will take, in the worst case, several hours.

In order to activate a SIM card, you first need to determine why it was blocked. There are few reasons for this, but your further actions will depend on the root cause.

1. Why did it happen?
2. Negative balance
3. Incorrect PIN or PUK code entered
4. The SIM card has not been used for a long time
5. Self-blocking a number
6. All possible options for unlocking
7. What to do if the SIM card is lost?
8. What else could be the problem?

Why did it happen?

A SIM card can be blocked in the following cases:

• there is a large debt on your account;
• incorrect PIN code entry (you entered it incorrectly more than three times);
• you have not used the card for six months or more - in this case it is blocked automatically;
• You yourself once blocked a card and forgot about it.

Whatever the problem is, it can be solved. In most cases, a SIM card can be restored in a couple of hours maximum. Let's consider separately what to do in a given situation.

Features of phone locking with the ability to use only one operator

Unlocking a phone with a Beeline SIM card.
Mobile devices locked to Beeline have a number of features. All branded models are produced by manufacturers based on an agreement with the operator. This means that the software of the gadgets (batch) blocks any publicly accessible GSM channels except Beeline.

The buyer of branded phones automatically becomes a regular subscriber of the operator. Therefore, in cases where this condition was initially hidden, the client files a claim at the place of service.

Phone unlocking is available to every subscriber, provided there is no subscription debt to the provider. Bypassing the factory lock of the gadget is carried out using proprietary programs and utilities.

Their algorithms calculate the factory lock code of a mobile device. If it cannot be determined, unlocking is carried out using special equipment in service workshops.

Negative balance

A large debt has accumulated on your account; the balance has long gone into the negative. This is one of the most common reasons for blocking, but this problem is also the easiest to solve. You need to top up your account with an amount equal to or more than what you owe, and you will immediately gain access to all Beeline services. There are many ways to top up your account.

• Via the Internet using a bank card. To do this, you need to go to your personal account on the Beeline website, select the “Payment for mobile services” section, then your operator (of course, Beeline), indicate your phone number, the amount with which you want to top up your account and your bank card number.

• Through a payment terminal. On the screen you need to select the “Payment for cellular communications” section and the operator (Beeline). Enter your number, the required amount, confirm payment - and you're done. Do not forget that terminals most often charge a commission (about 10% of the payment amount).
• In the cell phone store. Contact any employee with a request to help pay the bill, dictate your number to him and give the required amount. In a few minutes the SIM card will be restored.
• On the website of the bank whose card you usually use. Go to your personal account, select your operator, enter the phone number and the required amount. This can be done on the website of any payment system, for example Qiwi or Web Money (provided that you have enough money in your electronic wallet).

If you know for sure that there are not enough funds on the card, and this is precisely the problem, you do not need to send messages to the operator or type short commands - it is useless.

There is such a thing (or “Promised payment”). Many people use it in difficult situations, when they urgently need to make a call, but there is no money on their balance. The bottom line is that the subscriber sends a request to the short number *141# and immediately receives the required amount of money into the account. After five days, this amount is debited from the account. If a number is blocked, this method will most likely not be available to you. But even if such an opportunity exists, it is not recommended to use it or even try to pay off the debt on time.

You can check your balance by dialing the short number *102# . The amount of your bill will be displayed on the screen. This service is absolutely free, even if you are not in your region. You can also do this in your personal account or through the free Beeline application, which you can download to your phone in the Play Market or AppStore. You don't have to pay for this either.

To avoid having your number blocked in the future due to a negative balance and to prevent large debts, connect. When the balance approaches zero, the account will be automatically replenished with the specified amount from your bank card. You can also set a certain number when money will be credited to your balance. You can activate the service in your personal account on the Beeline website or at the bank where you have a card.

How to unlock a Beeline SIM card?

The operator has provided a number of methods by which you can unlock for free and with the least amount of time:

1. by contacting the Beeline operator company;
2. through your personal account;
3. by calling the contact center;
4. by writing a request by email to the support service.

In the case where the factor in deactivating the number was a lack of funds, it is very simple to eliminate the block. It is enough to deposit funds into the account that will cover the entire amount of the debt and make the balance positive on the number, in any convenient way:

1. Payment using a bank card.
2. Mobile translation.
3. Payment terminals and other similar devices.
4. At the Beeline service center.

Incorrect PIN or PUK code entered

Often, in order to turn on the phone, you need to enter a PIN code. If you fail to select it correctly three times in a row, the SIM card is deactivated and only emergency calls are available to you. To cancel the blocking you will need a PUK code. This is an 8-digit password designed to provide maximum protection for your SIM card. Where can I find it?

When you first took your SIM card out of the box, you probably noticed that it was attached to a small plastic element. It is on this piece of plastic, under the protective film, that the PUK code is located; it is issued only once, and you cannot change it to another. Here you can see your old PIN code.

Now you need to unlock your PIN. To do this, enter the following command:

**05*PUK code*new PIN code*repeat new PIN code#

If you threw away the packaging of your card a long time ago and don’t know the PUK, don’t worry. There are two options to solve the problem.

• Visit to the Beeline customer service office. There is such an office in every city. Don't forget to take your passport with you or, if the number is not registered in your name, a notarized power of attorney from the real owner of the number. Otherwise, the employee will not be able to help you.

If the number is registered to a legal entity, you will need a power of attorney from the manager with a signature and seal. The power of attorney must indicate the TIN, KPP and legal address of the organization.

You will need to write an application to provide PIN and PUK codes. After this, you will have to wait no more than an hour, and the card will be unlocked again.

• Unblocking by phone. Dial 8-800-700-0611 (if calling from a landline) or 0611 (if calling from a mobile phone) and follow the consultant’s prompts. All you need to do is provide your passport details, full name and number. If it belongs to an organization, dictate to the operator the TIN, checkpoint and legal address of your company.

It is important to remember that the PUK code can be entered 10 times. If you make a mistake 10 times, the SIM card will be deactivated forever, and all you have to do is replace it. This is very easy to do: contact the service office and write an application for a replacement SIM card. Remember that you must have your passport with you! When you receive a new SIM card, your old number will not change.

In addition to PIN and PUK, your phone may request codes such as PIN2 and PUK2, respectively. They provide additional protection for your device and support some of its features. You can find them there, in the box with the starter pack, and PUK2, like PUK, cannot be changed. Recovering these codes is easy: it is done using exactly the same algorithm as PIN and PUK. The only difference is that to activate PIN2 the command will be like this:

*052* PUK2*new PIN2*repeat new PIN2#.

Unlocking a SIM card using the PUK code (video):

To prevent such situations from happening again, you can simply disable PIN code entry in your phone settings. However, do not forget that then the card will not be protected: make sure that the phone does not fall into the hands of third parties. Better yet, don’t throw away the SIM card packaging at all when purchasing, it will always come in handy.

Conditions for unblocking a number

The conditions for lifting restrictions depend on the reasons for blocking:

1. Lack of desire or ability to use mobile communication services for any period of time. The only condition for removing the blocking is the presence of a positive balance.
2. Theft or loss of a SIM card. The blocking is removed after the release of a new subscriber identification electronic module.
3. Negative balance or outstanding subscription fee. If there is no money in the account, communication services are partially limited. The blocking is removed only if the balance is positive.
4. Inactivity for an extended period of time. If a subscriber has not used communication services for a long time, then he can unlock the Beeline SIM card only in the offices of the mobile company. It is important to understand that the validity period of the number in the absence of activity is six months.
5. Incorrect security code. To prevent unauthorized persons from using someone else's SIM card, the cellular company has provided a PIN and PUK code. An incorrect PIN code will result in automatic blocking. The conditions for restoring access to communication services are the correct introduction of the first or second security combination, contacting the mobile operator with a request to issue a new SIM card.

We recommend: All methods of activating a Beeline SIM card

The SIM card has not been used for a long time

If you haven’t called anyone, sent messages or topped up your balance for more than six months, then the card has been automatically deactivated. It can only be restored at the customer service office. Don't forget to take a passport or a notarized power of attorney in your name if the SIM card does not belong to you. You will have to write an application to restore your SIM card. Please note that the activation procedure in this case will take quite some time.

Sometimes, when a number is not used for too long (usually more than a year), it may be transferred to another subscriber. Of course, you can return it, but not for free. Some people think that it is easier and cheaper to buy another SIM card.

All possible options for unlocking

There are several options for restoring your number:

• through the Internet;
• through contact - center;
• by contacting the office directly;
• via email.

Let's consider each of these options separately.

• Internet. Don't want to waste time on long trips? You can activate your card without leaving your home; all you need is internet access. On the Beeline website, log into your personal account and find in the section. If you don't find one, follow the instructions on the website. Everything is described in very detail and clearly.

This method is suitable for you if you managed to register in your personal account before your SIM card was blocked or lost. It is advisable to do this as soon as you purchase it.

• Contact center. Help desk operators will always come to the aid of their clients. There are two numbers: 0611 and 8-800-700-0611 , they were mentioned above. Wait for the consultant to answer you, tell him your details, and after making sure that you are the owner of the number, he will help solve your problem.
• Customer service office. You can simply come with your passport and restore access to your number. The office employee will accept your application only after making sure that the card really belongs to you. If the SIM card is issued to someone you know, most likely, his personal presence will be required; a notarized power of attorney from him in your name may also be suitable.

Why is this method convenient? Nothing is required from you except an identification document. The staff will do everything for you, and completely free of charge. You just write an application to restore your number - and the problem is solved. In addition, the office will help you no matter why your card was deactivated.

• Email. It is better to use this method as a last resort, if all other options do not suit you. The thing is, the application process by mail takes longer, so be prepared to wait. You can find a sample application to unblock a number on the Beeline website. Fill it out, print it out, sign it and send a scanned copy to:

All necessary application forms, as well as a power of attorney form from the real owner of the number, can be found on the Beeline website. By filling out the application yourself, you will significantly save your time.

Methods to disconnect a phone from an operator

If the phone is locked to communication from Beeline, the use of SIM cards from third-party operators is complicated. The easiest way to find out if a device is locked by an intranet password is to insert a SIM card from another operator into the phone. This will help identify what is blocked - the SIM or the smartphone.

If your phone or GSM modem has a communication signal from other operators, then the device is blocked and, perhaps, only the SIM card is inactive.

If the gadget’s screen is blocked when turned on with the message “Enter the operator unlock password,” the client needs to unlink the phone from Beeline. You can do it yourself by flashing the phone. However, unlocking the device through the provider will be a more reliable method.

Paid

Paid unlocking is advisable when using branded phone models (Apple, Blackberry, Windows Phone), as well as in cases where unlocking using a password is not available (the manufacturer did not provide this option).

Firmware service specialists use legal equipment and provide guarantees for their work. The client can be sure that the system upgrade will not affect user settings or the safety of personal data.

They order unlocking services mainly from specialized smartphone repair services.

Depending on the device model, the price for unlocking ranges from 500 to 3000 rubles. Also, service specialists warn the consumer in advance about possible software failures in cases where the unlocking function is not preinstalled by the developer.

The unlock often fails on Apple phones due to frequent firmware updates. Therefore, unlocking on iOS devices is considered temporary.

Other device models do not need to be unlocked again. The network decoupling password is saved by the client and is entered each time if necessary.

For free

Owners of Android-based devices unlock using a special command in the phone's engineering menu.

Instructions:

1. Turn on the phone with a SIM card of any operator except Beeline.
2. Enter the command *983*3640# on your keyboard to get to the developer menu.
3. Click Telephony Simme Lock, Network Personalization, Unlock and enter the password 1234567890. If the command is inactive, repeat the above steps without a SIM card.
4. Reboot the device.

If the problem cannot be solved in this way, you should unlock your phone using the freeunlocks.com online service.

Instructions:

1. Visit the site using Google Chrome with automatic translation of the English language. If the option is disabled, click on the Google Translate icon at the end of the search bar and activate permanent page translation.
2. In fields 1 and 2, select the brand and model of your phone and click “Open Now.”
3. In the new window, check the box next to “Yes”, then select the country and Beeline provider. Click “Continue”.
4. Get a password that must be entered when reinstalling SIM cards.

Another free method of unlocking devices is to install special NCK password calculators: Universal Simlock Remover (on PC), Sim unlocker or UnlockItFree Unlock My Phone (for Android), DC Unlocker (for GSM modem).

Utilities allow you to remove communication restrictions on most smartphones using the IMEI number. In the program menu, select the device model, operator, region. Next, the service algorithms calculate the open access code NCK, which must be entered into a special field when turning on the device.

Unlock your phone using the online service freeunlocks.com.

According to the application

Beeline clients have the right to unlink a branded phone from an operator. This will void the warranty and free maintenance. Unlocking the device takes several days.

It can be produced by the person who personally purchased the gadget and SIM card in Beeline stores. To submit an application, you need a passport, sales contract, IMEI codes (for each slot).

An application template for an unlock password can be obtained at Beeline points of sale. The application reflects the reason that dictated the need to use a third-party SIM card, and personal data.

After the application is approved, the client again contacts the communications department to receive a password and unlink the smartphone from the provider. The service is not always provided free of charge. In addition, the owner of the device may be denied a digital combination if the purchase was made on credit.

Sample application for unlocking.

Using the utility

This method of disconnecting a phone from Beeline is suitable for products of the Smart line, manufactured by Huawei. To unlock devices, download the Huawei ZTE Doro Pantech Unlocker utility. Before installing the program, disable the antivirus.

Instructions:

1. Unpack the downloaded archive onto hard drive C.
2. Find the folder with the file firedongle_cracked_huawei.exe and run it.
3. After installing the file, go to the Huawei Calc tab.
4. Select the G6609 device in the Mode item.
5. Enter the phone's IMEI (command *#06# on the keyboard).
6. Click on Calc Codes. The NCK password will appear in the bottom column.
7. Insert a SIM card from another operator into the phone and enter the received password.

After following the above instructions, the phone remotely disconnects from the Beeline provider and begins to pick up the signal from analog base stations.

Beeline network code.

What to do if the SIM card is lost?

A very unpleasant situation from which no one is immune. You pulled out your phone on public transport, on the street, or you dropped it yourself - it doesn’t matter, it’s not pleasant in any case. The first thing you should take care of is blocking your SIM card. Why is her loss so dangerous?

Everything is extremely simple. If it falls into the wrong hands, it will not belong to someone else, because the number is registered in your name. The new “owner,” for example, may talk up an impressive amount, and you will have to pay the debt. Unfortunately, such cases are not at all rare. As soon as you notice that you have lost your phone, immediately call your operator ( 0611 or 8-800-700-0611 ) and explain the situation. Your SIM card will be blocked immediately, thereby saving your nerves and finances.

Important! Never buy a SIM card from strangers. It is best to do this exclusively at a Beeline point of sale. What does this mean?

Firstly, when buying a SIM card without a passport, you may become a victim of scammers. For example, if you put a certain amount on your balance, you will end up receiving a significantly smaller amount. In addition, such sales of unknown SIM cards are illegal: they are often used by terrorists and criminals.

Even if you do not take into account such unpleasant options, you simply will not be able to solve the problems associated with unexpected card blocking. After all, you don’t know who really owns it, and in order for the operator to consider your application, the owner’s personal presence or his full name is necessary.

What else could be the problem?

Sometimes when you try to turn on the phone, the message “SIM error” may appear on the display. Many people believe that this means the SIM card is blocked, but this is a mistaken opinion.

Here's why this happens:

• you installed the SIM card incorrectly, or it moved as a result of falling or hitting the phone. Just put it back in place, most likely the device will work as before;
• You recently changed your cellular provider. Call your operator or contact directly - they will help you;
• The SIM card is broken or damaged. Don’t worry, the Beeline office will replace it for you in just a couple of minutes, keeping your number.

As you can see, sudden deactivation of a SIM card is not a reason to panic. Most likely, you will be able to solve the problem yourself without leaving your apartment. You just need to understand what the matter is, and then, following simple and understandable advice, understand the situation. There is always a way out: even if you can’t cope on your own, Beeline operators are always ready to help you.