The fastest and most convenient way to pay for the services of the mobile operator A1 (Velcom) is payment by bank card through the Internet. You can also use the card to top up your balance through terminals or bank service desks and at post offices (Belposhta).
Next, we will look at all possible payment methods for A1 communication services available to residents of Belarus.
5 ways to pay for A1 operator services:
- via the Internet using a card;
- online banking (ERIP);
- at post offices (via a cashier or terminal);
- at bank service desks;
- through the Qiwi terminal (Qiwi).
Payment by Velcom online on the operator’s website
To pay for communication services on the site, you need:
- Open the payment page.
- Indicate your region of residence.
- Enter payer details.
- Click "Manage Payments".
- Click on “Pay” and then “Mob. connection".
- Provide a phone number to top up your balance.
- Enter information about the payment amount.
- Click “Next”.
- Fill in your bank card information.
- Click “Pay”.
- Enter the code that will be sent as a response SMS to the specified payer number.
After completing these steps, the money will be instantly credited to your account. There is no transaction fee, so a person will not lose a penny after making a payment.
It will be more convenient to make a payment through your personal account on the operator’s website. A person only needs to log in to the site and indicate the card number. Each subsequent payment will be made with one touch after filling out information about the replenishment amount.
Top up your account via online banking
Online banking is a bank service that allows clients to make payments remotely through a mobile application or personal account through the ERIP (Unified Settlement Information Space) system.
Almost all Belarusian banks have this opportunity, and as a rule, it is free.
Next, we will look at an example of paying for A1 services through the Idea Bank mobile application. The sequence of actions in the ERIP system will be the same for all applications.
Payment for A1 services through online banking (ERIP tree). Step-by-step instruction.
Step 1 . We go to the mobile application and select the account (card) from which we plan to make the payment.
Step 2 . Go to the “Payments” tab
Step 3 . Select the item “ERIP (calculation)”.
Step 4 . On the list.
Step 5. Select operator A1 and indicate the type of service:
- A1 wallet;
- A1 by phone number;
- A1 for personal account.
Step 7 . Enter a seven-digit phone number: 2 digits - operator code, 7 digits - the number to which the payment is made.
Step 8 . At the last step, enter the payer’s full name, payment amount and click the “Pay” button.
As a rule, funds are credited within 5 minutes after payment is made.
Top up your Velcom account via Mobile Bank
A special service is provided for customers who use smartphones or tablets. It can be used to top up the account regardless of where the client is currently located. The application is called V-Banking, which can be downloaded on Android or iOS. This is the so-called “Mobile Bank”, which allows you to store all information about payments within one program.
The V-Banking application can also be used by subscribers of other mobile operators, including MTS and Life.
The application has all the necessary interface that may be needed when you need to top up your account:
- After authorization, as in a personal account, a person only needs to click the “Top up account” button.
- Next, indicate information about the bank card and the amount of payment.
- The subscriber does not need to enter information about the card and number every next time. The data is stored in the system, after which it can be used at any convenient time.
There is no transaction fee. The money comes instantly, but in some cases you have to wait a little. This may be due to the fact that technical work is being carried out on the line.
All payments are secure. To confirm the debit from the card, you need to indicate the code that comes in the response SMS. Thus, a Velcom subscriber can be calm that no one will write off money from his account to unintentionally top up his balance.
Is it possible to transfer money from Velcom to Velcom
Velcom is a large mobile operator that provides its subscribers with a variety of services in Belarus. Naturally, they can use the SIM card not only for making calls or the Internet. Velcom subscribers have the opportunity to top up the balance of other users, which is very convenient when you need to quickly “throw off” money to another number.
Modern mobile users find it very difficult to choose a service provider. That is why various companies vied with each other to offer various favorable tariffs and connection conditions. If we talk about the Velcom operator, it has many convenient tariff plans. For example, the “Comfort” tariff line, which offers good mobile Internet speed and minute packages for calls to other operators.
Payment by Velcom via banking website
In the case when a person actively monitors the state of his bank account, he can top up his Velcom balance using the website of this organization. By 2021, most banks have acquired a section for paying for various services. Among them, the first role is played by mobile communications, which are paid literally with one click.
To pay for a Velcom number you need:
- Go to your bank's website.
- Log in using your current username and password.
- Go to the “Payment for services” section (may vary depending on the bank).
- Select the item “Mobile communications”.
- Specify the Welkom operator.
- Enter your phone number and top-up amount.
- Confirm the replenishment using a reply message.
If a Velcom subscriber has a bank application, then he has the right to top up his account without using the website. You just need to find an item in the smartphone program that involves paying for communication services. The further plan of action is no different from what was presented above.
How to make a translation: two ways
Not so long ago, it was possible to transfer money between the balances of numbers serviced by the Welk operator only when visiting the company’s office. Today this method also works, and in order to use it, you need to come to the office with a passport and details for the transfer.
However, there is a very easy option - transfer money through the phone after connecting the phone to the iPay service.
Important!
This method is suitable for those who want to perform all operations remotely using SMS messages. The main condition is that the balance of the sender’s phone must be topped up with an amount sufficient to complete the transfer.
E-Pay
This is an Internet service that allows you to pay for communication services of the mobile operator Velcom from a bank card. It works on the website via the link. To top up your balance:
- You need to select the “Pay for services” menu item.
- Next is the name of the telecom operator.
- Then the method of replenishment is indicated (by personal account number or phone number), payment information is filled in, and the transaction is confirmed.
Money is credited to your balance instantly. If problems arise, it is recommended to contact the support service, the coordinates of which are listed on the E-Pay website.
Transfer by phone: sending SMS
It is possible to send money to a Welkom phone number in Belarus by sending a message to service number 533. For this, the following format is used: service code*phone number*size of the item.
The first parameter in all cases is 101, and it is indicated unchanged. The second is the recipient's phone number. The size of the transfer is written by the sender independently. Spaces are preserved when entering data.
Transfer conditions and commission
The service is not provided free of charge - a commission fee of 3.5% of the entire transfer is charged.
The commission is additionally debited from the sender's phone account. Sending a message also requires a fee, and here you need to find out the cost at your own rate.
The operation will be completed successfully if the amount of at least 0.1 Belarusian rubles remains on the phone. It is impossible to receive services with a zero balance.
other methods
The options described above do not exhaust the methods of payment for communication services of the Velcom operator. There are several other options that are not used as often.
SMS banking
An additional payment method for Velcom services is provided for Belarusbank cardholders. The option is called SMS banking. It involves topping up the balance from the phone number to which the card is linked.
Registration in the system occurs through a branded ATM. To do this, you need to select the “SMS banking” operation, specify the number and confirm the operation with a one-time password.
List of SMS banking features
| Type of transaction | What is necessary | Command to execute |
| Velcom balance replenishment | Registration | Oplata [password] [amount] A1 [card or phone number] |
| Reference | Registration | Spravka |
| Account verification | Registration | Ostatok [password] |
All commands are sent to number 611. In response, you receive a message confirming the operation. In this case, mobile replenishment also occurs instantly.
iPay
This is a special system that is used to top up the balance on Velcom SIM cards. Operations are performed on the website ipay.by. There you just need to select your operator, indicate the number and bank details. Payment confirmation is carried out using a one-time code that comes in a response message.
Step-by-step instruction:
- Log in to the system, any message to number 5533.
- Enter a one-time code on the ipay.by website during authorization.
- Enter the “Payment for services” section.
- Indicate the name of your operator.
- Enter your phone number and payment amount.
- Confirm these actions using a one-time password.
This method is very similar to the method with the E-Pay system. The only difference is in the type of authorization and the name of the service. Otherwise, iPay is as secure a system as one of the company's competitors.
Post offices
Payment can be made in 2 ways:
- at the window through the cashier;
- via terminal.
In the first case, you can also use a bank card or cash.
We recommend that you carry out transactions through the terminal if it is available at the post office. The advantages of this method are: replenishing the balance in cash (paper bills), with a bank card, as a rule, there are no queues, and quick execution of the transaction. Don't forget to pick up your cash receipt.
Step-by-step instructions for paying through the terminal at the post office
On the main screen, select the A1 or Welkom logo.
Choose a payment method: cash or credit card. In our case, we choose the second method.
Enter the phone number (9 digits along with the operator code), and press the “Done” button.
In the next three steps, enter the last name, first name and patronymic, respectively, and click “Next”.
The amount of debt for the previous month or a zero amount will appear on the screen. In the latter case, enter the amount you need in the “Amount” field and click on the “Finish” button.
Check the data you entered on the left side of the screen and if it is correct, click the “Pay” button.
We insert the bank card into the terminal and enter the PIN code.
Upon completion of the operation, wait for the cash receipt from the terminal.
The terminal accepts banknotes in denominations: 5, 10, 20, 50, 100 and 200 BYN, as well as bank cards. Coins are not accepted.
Possible problems and their solutions
The procedure for transferring money from number to number is normal, so users do not face any particular difficulties. It is important to follow the instructions. But if the payment does not go through, the reasons may be different. For example, the sender did not take into account the commission that the operator charges for the transfer. Or there is less money left in the account than there should be.
Help: if the transfer is not carried out for some other reason, you must contact the operator’s technical service.
Before transferring a certain amount to another subscriber, you need to take into account all limits and commissions. Otherwise, the operator will simply reject the payment. If you need to top up your account, then everything is much simpler here. This can be done through the terminal, from a card or in any other way. And only then dispose of the received amount at your own discretion.
