This direction is temporarily unavailable on tele2 what to do

Usually, no one is surprised if the autoinformer, when calling a familiar number, reports that the subscriber is temporarily unavailable. “This direction is temporarily unavailable” - but this notification can confuse Tele2 subscribers, and to prevent this from happening, today we will tell you about its reasons.

Network error
Error when dialing number
Base station congestion

What does “This direction is temporarily unavailable” mean on Tele2? There may be several reasons why the autoinformer voices this phrase:

Network error. The alert described here sounds because, due to some technical glitches, the answering machine made a mistake. Let's say the person you are calling has their phone turned off, and you should have heard the familiar phrase about the subscriber being unavailable, but in the end you hear any other notification, for example this.

2. The number was dialed in the wrong format. Let’s say that instead of “eight” you indicated “seven” without a plus or, in general, “nine”. You can also easily make a mistake when typing the city code. In this case, Tele2 will either report that the number was dialed incorrectly, or say: “Sorry, this direction is temporarily unavailable.”

3. The most common reason that the answering machine voices this phrase is severe congestion of the base stations. This often happens on major holidays, such as New Year. Or if a lot of people gather in one place - mass celebrations, large shopping centers, etc. In this case, the signal from all SIM cards falls on one or two towers, and the equipment simply cannot cope with the load. More details on how to set up an answering machine on your phone in another article.

What does “sorry this direction is temporarily unavailable” mean on Tele2?

The message that a subscriber hears through a mobile phone the next time he dials a number may indicate various internal and external problems with telephone communication. It is not always possible to fix them on your own. The phrase itself indicates the impossibility of reaching the dialed number. It does not always mean that the device is disabled or blocked.

If this problem occurs, it is recommended that you try to solve it yourself. If this turns out to be impossible, you need to contact specialists. To do this, it is recommended to use the contact center phone number or go directly to the sales and service center.

Why is this direction temporarily unavailable - reasons

A problem reported by the answering machine does not always mean there is a problem. “This direction is temporarily unavailable” Tele2 is a phrase confirming the possible presence of problems in the network. Why does it sound on the telephone? There are three main possible reasons for this:

Technical failure of the answering machine. The phenomenon occurs when the answer is incorrect. So, for example, the phrase “Subscriber is temporarily unavailable” should sound, but the client hears this.
Network congestion. Often such a response can be heard on holidays, when stations cannot cope with the load. This reason is by far the most common.
Invalid telephone number dialing format. This is possible if the client dials “7” or any other number instead of “8”. This type of response is also possible if numbers are missing or the area code is entered incorrectly.

Determining the cause of the problem is one of the important points in solving the problem and restoring the operation of all operator services. It is not always possible to identify it on your own, so you may need the help of specialists.

MTS message service: paid or free

Having considered what it is and what functionality the service provides, the second most popular question among users of the MTS-message service is under what conditions access to the project is provided. Since the service is recommended for use by the operator, its service does not contribute to additional debiting of funds from the personal account balance. But this is only for the process of receiving information messages.

Working with the project itself has a number of pitfalls, which have led to the publication of controversial reviews from existing clients. Among the negative qualities it is worth noting:

activation of the proposed option is carried out in just a few clicks and may be accompanied by additional debiting of funds;
some plug-in functions do not send a corresponding notification in the form of an SMS message, which makes it necessary to independently monitor additional subscriptions;
The notification window pop-up mechanism is quite unpredictable, which means there is a risk of involuntary activation of some services.

Thus, working with the service should be done as carefully as possible, which will guarantee cost savings.

What to do if “this direction is temporarily unavailable” on Tele2

To solve an established problem, it is necessary to identify the cause of its occurrence. For this it is recommended:

check that the number is dialed correctly;
analyze the quality of the network (it is recommended to call other numbers of this mobile operator to check);
call the cellular company's contact center.

It is recommended to use the listed methods to resolve problems one by one. If in this case the answer “sorry, this direction is temporarily unavailable” continues to arrive during the call, then you should wait several hours. Further, to solve the problem, it is recommended to contact the company’s office directly with a passport.

The operation was canceled due to the operator not having your current personal data tele2

Recently, some citizens using Tele2 services have been unable to transfer money from their account. After an unsuccessful operation, you receive an SMS with the following content: “The operation was canceled due to the operator not having your current personal data. Contact the nearest Tele2 service center with your passport.” Some people receive SMS messages with the following content: “Please note, the contract for this number contains inaccurate passport information. According to the new requirements of the Law “On Communications”, you need to update your passport data; it may be disabled. You just need to go to the Tele2 office with your passport and this SIM....” People who find themselves in such a situation are interested in how to bypass data verification and what to do if the SIM card is not issued to them, but, for example, to a relative.

What to do and how to confirm your data

You must personally come to the Tele2 office with your passport and SIM card to confirm your data. It is better to check with the operator which office to come to.

You can do this in one of the following ways:

– – toll-free number from any telephone in Russia; – 611 – short number for Tele2 subscribers; – in online chat on the website; – in your personal account on the website or in the “My Tele2” mobile application; – in the Viber messenger.

If the SIM card is registered to another person

If the number is registered to another person, you can re-register it to yourself. To do this, you will need the personal presence of not only yours but also the person to whom the SIM card is registered.

If the official subscriber is located in another city, he needs to come with his passport to the local Tele2 communication salon and fill out an application for re-registration of the number. Then you come to a salon in your city, explain the situation to the salon employee and conclude an agreement.

When it is not possible to contact the person to whom the SIM card is registered, you will also need to prove that you are using this card, this is not a simple procedure, but you can try by contacting the Tele2 salon.

Connection

To activate the option you will need to perform several steps:

First you need to get permission from the other subscriber. He must agree to have his coordinates determined. You will need to send an SMS to phone 6677, indicating “client’s name and phone number” in the body of the letter.
After sending, the desired subscriber receives a notification to which you can give a positive or negative response. Upon confirmation, the service is automatically activated.

You can use the service via the Internet. To do this you need to know your login and password. To open access, send the word “Login” to 7888. The fastest and easiest connection is via the request *111*788#.

The connection can be made through your personal account or the My MTS mobile application. First, register in the system, then go to the section with tariffs and options, find “Locator” and click the connect button.

Why may the Tele2 mobile network be unavailable?

The reasons that the selected Tele2 network is unavailable can be very different. For example -

You are outside the network coverage area, that is, too far from the nearest Tele2 tower;
There are temporary problems with your mobile operator's network;
You forgot to pay the subscription fee for the current month and your access to mobile communications is temporarily suspended;
You intentionally or accidentally turned on airplane mode on your device;
Your phone has broken down and requires repair or replacement;
You are trying to talk outside when the temperature is too cold;
The SIM card may also break if, for example, it falls into water or is exposed to high temperature;
Your phone is simply frozen and needs to be rebooted.

Below we present several ways to solve these problems.

Please note: on our website you can find many important and useful articles, one of them is “Tele2 tariff for the hearing impaired”

About the service

Using the “Locator” option, you can see the location of MTS, MegaFon or Beeline subscribers. The main thing is that the user is within the network coverage area at the time of tracking. Information is shown in real time. You can obtain data using several methods that do not take much time:

Messages.
On the site.
In the application.
On a phone with Internet access.

The service is convenient for parents who need to keep an eye on their children. For managers, logisticians and other MTS users who need to determine coordinates. The price of the service is low, 100 rubles. Payment is made automatically every month from the main balance. For this amount, you can send 100 location requests. Those who subscribe to the service for the first time can use it free of charge for 2 weeks.

What to do if the mobile network is not available on Tele2?

If your cell phone system says that mobile communications are not available to Tele2, then you can try the following ways to solve this problem:

Find out the balance of your mobile device and, if necessary, deposit the required amount into its account.
If your phone is exposed to too cold a temperature, bring it into a warm place and wait a moment until it warms up. iPhones, for example, can turn off as early as -4°.
Turn your phone off and on again. Sometimes a reboot helps better than any complex settings.
Check to see if you have airplane mode turned on—on your smartphone, you can do this by lowering the top panel (just swipe from the top of the screen to the bottom) and see if the airplane icon is highlighted. If so, tap it and wait a little (about a minute) and then try calling again.
Ask someone for another mobile phone and insert your SIM card into it. If it works, then the problem is in your phone - you can contact a specialist to have it set up or repaired.
Insert any other SIM card into your phone, maybe even from a different operator - if everything works fine, then the problem is with your card. Contact any Tele2 communication store with a SIM card and explain the situation - they will definitely help you. Don't forget to take your passport with you!
If you are far from populated areas and therefore from mobile towers, then do nothing - just wait until you get to a place where the network is available again.

Here are the main actions that you can take if the mobile network is not available on Tele2. If our readers had a similar experience and found some other solutions to this problem, then we ask them to share their experience and write about it in the comments.

Causes

What does “This direction is temporarily unavailable” mean on Tele2? There may be several reasons why the autoinformer voices this phrase:

Network error. The alert described here sounds because, due to some technical glitches, the answering machine made a mistake. Let's say the person you are calling has their phone turned off, and you should have heard the familiar phrase about the subscriber being unavailable, but in the end you hear any other notification, for example this.

2. The number was dialed in the wrong format. Let’s say that instead of “eight” you indicated “seven” without a plus or, in general, “nine”. You can also easily make a mistake when typing the city code. In this case, Tele2 will either report that, or say: “Sorry, this direction is temporarily unavailable.”

SIM card

Another problem when you hear a message about the unavailability of communication with the person you need is a faulty SIM card. It is determined by the operator, but does not ensure correct operation. In this case, even if you have the means, you can hear such a message.

Try to contact the subscriber in another way and report a possible problem.

If the service package fee is paid, the problem recurs, the card can be checked and replaced at any post office.

If at the same time a debt has formed with an unused number, we recommend checking the expense items on the website and depositing some money to establish a positive balance.

What can be done:

inform the subscriber that his card does not accept calls.

What to do

What should you do if you can’t reach the person you need on the phone and you hear an alert like this? In most cases, you need to wait a while and redial the desired number. It is also worth checking again whether the numbers are entered correctly.

In addition, you can try to contact your opponent in another way - for example, through social networks or instant messengers.

In what cases does the mobile operator report

Now everyone is accustomed to the fact that you can contact a person with a mobile phone at any moment. However, there are situations when communication with the subscriber is lost. Although this service is one of the earliest and appeared at the early stage of mobile communications, not everyone knows about it. Therefore, it is worth knowing what to do when the number is unavailable to MegaFon?

It is worth knowing that there may be several reasons why a subscriber is unavailable. Most often this occurs because the phone is turned off, or if it is out of network coverage. If sometimes a connection appears, then you just need to call the subscriber back later.

There was a glitch on the government services website

If the balance is negative, incoming messages may be blocked. This can happen when you are in roaming.

Even if the number is blocked and if the answering machine says that you cannot get in touch, there are other ways to contact the subscriber.

Taking into account the busyness of modern people and the high pace of life, realizing how easy it is among all the things to forget about replenishing the balance on the contract, we do not stop providing services.

I then mention about Uzbek and Tajik sellers that a newcomer is like a sponge. Not knowing the rules, procedures, habits of the country where he arrived, he turns his head around and absorbs the local custom. The usual mimicry of a foreigner. It’s like in Paris - even a stubborn conservative knows how to casually tie a scarf on the second day. All recordings of television programs are stored for 30 days. To increase the storage period, you should use an archive.

The number is unavailable MegaFon what does it mean?

A subscriber may be unavailable for several reasons:

it is outside the coverage area of the mobile operator’s network;
his phone or tablet with a SIM card is empty;
disruption of the mobile network due to technical reasons;
the mobile device has become unusable;
the SIM card has become unusable;
if your phone number is blacklisted.

Often the network signal simply disappears or the phone is discharged. Therefore, it is worth trying to call the subscriber several times.

If he doesn’t get in touch for a long time, then it’s worth contacting law enforcement agencies, who will be able to track the location of the subscriber’s SIM card. However, this is possible if the device’s battery is not completely discharged, the phone is not disassembled and is in working order.

How to contact a subscriber - solutions

Since a subscriber may be unavailable for several reasons, it is worth using several methods to contact him. Consider the following options:

If the subscriber is unavailable, you can try to call him back later. This is due to the fact that a signal from the mobile operator may appear or the phone will be turned on.
Send voice messages. This method is not always effective, because... Voice messages are rarely listened to. So in 60 percent it will be a waste of time and money.
Send SMS. It can contain brief information that will be guaranteed to be delivered. This is a fairly cheap option for communicating with an unavailable subscriber.

To the question: What are the differences between the phrases: “The subscriber is temporarily unavailable” and “The subscriber’s device is turned off”? assigned by the author Uncrewed flight

the best answer is Actually both phrases are played randomly. After losing connection with the mobile terminal, the base station cannot determine whether the phone is turned off or the battery is low or anything else.

Reply from the Embassy

[newbie] If there are these 2 factors, then it’s time to move to another mobile operator, even if the money in the account has run out, then the subscriber has the right to talk to another subscriber for his cash account. But if this is not possible, then it’s time to leave this mobile operator, it is necessary to show that cellular operators depend on us and not we on them, there are no services from current clients. I have already solved the problem, with a complaint to the Tele 2 office, I decided to offer it to my mother, who is now visiting Kuzbass, after she comes home she should switch from Tele 2 to Cellular Operator MTC. Because Cellular Operator Tele 2 complicates life for its own customers, which is why I cannot call their subscriber in their own network at my own cash expense, but must transfer money from my account to the account of another subscriber, It's simply not convenient!

Signal

Another problem is a weak network signal. It causes poor quality communications for all mobile operators. Including MTS. If you decide to call someone and hear that the connection type is unavailable, but at the same time you are sure that all of the above scenarios do not suit your case, it’s time to complain about the signal level.

Most often, these types of messages are spoken when the subscriber is in an elevator or subway. This also includes areas remote from the city. For example, a forest or forest. If the interlocutor is relaxing in nature, then this problem may well arise.

The situation can be corrected only by changing the location. As soon as the subscriber finds himself in a place where the network works well and the signal is set at maximum levels, you will immediately be able to call a particular number. A little patience and the problem will be solved.

As you can see, there are quite a lot of options in which a robotic voice reports that this type of communication is not available to a subscriber on MTS. And it is impossible to say with certainty in what case these words will be spoken to you. There are often cases when you can call a person from third-party operators, but not from MTS. In this situation, it is better for the person receiving the call to go to the nearest mobile phone store for advice. Perhaps there was a system failure due to which MTS network subscribers are now unable to reach the number. In any case, the situation at the mobile phone office will be corrected very quickly. The main thing is don't be scared. Remember that it is extremely difficult to accurately determine the cause of such an incident. Just know that it indicates some failures and malfunctions in the MTS network.

Today, mobile communications have become an integral part of the life and work of any person touched by the hand of civilization. But you have to pay for communication, and if an MTS subscriber, when dialing a number, is overtaken by a treacherous phrase like “There is not enough money in your account...”, the procedure is extremely clear. But when he hears “This type of communication is not available...”, the further algorithm for solving the problem is not entirely clear, even to the point of panic. In fact, there may be several reasons for such an operator reaction, and the subscriber must navigate them.

Read: How to disable auto-dial on Beeline