Interactive TV from Rostelecom is not only the broadcasting of hundreds of TV channels in excellent quality, but also the ability to independently control viewing. Buying equipment for IPTV is not difficult at all. Thanks to ongoing promotions at RTK, you can purchase a set-top box for just 1 ruble per month.
It is important to understand that home television from Rostelecom will only work on the TV if an Internet connection is provided to the apartment. The cable transmitting the signal must be connected to the modem of the RTK provider.
When the interactive television service is turned on, employees come to the subscriber’s home to connect and configure the Rostelecom set-top box through the router. But there are situations when a person has to independently set the parameters for stable operation of IPTV. For example, he changed his place of residence, or turned off equipment for a period of long-term repairs. How to connect and configure IPTV RTK via modem?
What does the equipment set consist of?
The company currently offers two types of digital television. This could be “Interactive TV” or the same service version 2.0. The second version allows you to connect to television, even if you use the Internet from another company. And here you need to take into account the following features:
- If you are connected to the first version of iptv, use a router from Rostelecom;
- If television version 2.0 is connected, then it is better to entrust the configuration of the equipment to the company’s technician. Otherwise, problems will arise with incompatible settings between different elements of the system.
- If it was decided at Rostelecom to connect the Internet and television at the same time, then it is also better to entrust the work to a specialist.
Self-configuration according to our instructions is possible if you already have a configured router from your provider and the entire set of equipment issued by Rostelecom.
The kit does not include many elements:
- TV set-top box;
- universal remote control;
- Ethernet network cable;
- HDMI cable;
- AV cable 1.5 meters;
- 12 volt power adapter;
- set of batteries;
- documentation and warranty card.
Most often, the set-top box comes in the form of a standard or premium solution. Regardless of which model you have, it will be suitable for any version of interactive television. The setup process is also the same for all consoles. Premium equipment only allows you to use the built-in memory of 500GB and can work using 3D technology. This model costs more, but you are always free to choose for yourself.
Advantages and disadvantages of IPTV Rostelecom
A brief overview of the pros and cons will allow you to appreciate interactive digital television.
Advantages
First of all, it is necessary to note the absence of glare, “snow” and other defects - on IPTV they are simply excluded due to the principle of the technical device. In terms of overall picture quality, it's stunning, especially on HD channels.
Other advantages:
- the ability to pause a TV show, as well as rewind and record it;
- the ability to connect via telephone thanks to ADSL technology provided by Rostelecom, if technical capabilities allow (especially convenient for private sector users);
- the presence of options that allow you to view a TV program, group channels by topic, connect to social networks, manage packages, and set age controls.
Flaws
IPTV also has disadvantages. They are as follows:
- You definitely need an STB set-top box and all the corresponding attributes: power supply, remote control, wire from the set-top box to the optical terminal modem;
- to connect another TV, you will also need a separate STB set-top box;
- with a large screen, the image quality may be reduced (unless the HD package is connected), since the resolution that most channels display on TV screens is lower than 42 inches of plasma or LCD TV;
- The picture may freeze - this is acceptable, but at the same time it should not happen often.
It is possible to synchronously configure the remote control from the STB set-top box to control the TV.
How to connect all devices into a single network
Immediately after signing the contract, digital TV will not work for you. Therefore, it is better to start connecting work the next day. It will take time to process all your documents, carry out internal settings and add a new service to your personal account.
Even if you connect everything yourself without waiting for this procedure to complete, the television will not show. Some people think that they did something wrong. And they start reconnecting everything. Although in reality you just need to wait until the provider launches the service.
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To clarify whether the service binding is completed, you can call: 8 800 100 800. When the technical support operator confirms that interactive TV is fully available to you, you can begin installation.
To connect itv from Rostelecom, the following conditions must be met:
- you must have a TV (the set-top box does not work with a computer or laptop);
- The router must have a free LAN port to connect to the receiver. Sometimes it is required that the router supports virtual networks (you can check this with technical support);
- If the distance between the router and the TV is more than three meters, you need to order an Ethernet cable of sufficient length from a computer store. It is useful to take care of this in advance so as not to overshadow the connection process by having to drop everything and run to the store for a patch cord.
Method 1: via wire
This is the most reliable way to organize a network between all devices. The only negative is the large number of wires. They need to be well hidden so as not to cause inconvenience to family members.
Expert opinion
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Telecommunications expert and just a nice guy
Attention! If you don’t know which cable to choose for connecting “tulip” or HDMI, then we recommend using the latter. If it is not included in the kit, you can always purchase it at your nearest computer store. This cable will provide better picture quality and connection reliability.
- Prepare the set-top box for connection to a power outlet using the power adapter. To do this, use the DC 12V input. But don't rush to connect to electricity.
- Connect the set-top box to the router using an Ethernet cable. To do this, select the LAN port on the device, and on the router a special connector marked 2 or 3.
- Connect the set-top box to the TV using a tulip or HDML cable.
- You can connect the set-top box to electricity.
What to do if you have an old TV? In this case, you will have to give up Wi-Fi. But with the help of wires and special adapters you can always get out of the situation. For example, you can use a SCART connector if you purchase the appropriate adapter for it.
But connecting the device to a computer or laptop will not work. Even if you physically use an HDML cable for this, the equipment is configured so that it simply will not make any contact with this equipment.
Method 2: via Wi-Fi
Many people believe that this is the most acceptable way to connect to interactive television. After all, there is no need to lay long cables around the apartment and hide them from prying eyes. But you still need to buy additional equipment if the set-top box does not support wireless communication.
- The device connects to the TV using hdmi or tulip.
- There is a connector on the back of the device where the wireless adapter is inserted.
- Turn on the TV and enter the data to connect to the Wi-Fi network in the settings.
READ How to install and configure the Rostelecom application on Smart TV (Samsung, LG, etc.)
Method 3: using PLC adapters
PLC adapters are the most advanced way to connect Rostelecom interactive television at home. But you will have to buy these adapters from the provider.
- TV and IPTV set-top box are connected using a cable.
- One PLC adapter is connected to the set-top box and connected to power.
- A second PLC adapter is connected to the router.
The convenience is that both devices will automatically find each other and establish a connection with each other to transfer data.
List of Rostelecom channels and their prices
Previously, only a subscription fee was charged for a basic set of channels (35 channels). Now you need to pay 1000 rubles.
Other channel packages:
- "Starting" . The first month is free, then the monthly fee will be 320 rubles. 100 or more channels available.
- "Optimal" . 129 channels are available, plus sports, children's and music channels to the previous package. The first month is not free, the subscription fee is 450 rubles.
- "Advanced" . A special feature is the largest number of channels broadcast in HD. There are also movie channels and educational programs. More than 140 channels are available, the monthly fee is 580 rubles.
- "Maximum" . Everything (even erotic programs) that the company can offer is available. For this you will have to pay much more – up to 1800 rubles per month.
When connecting thematic packages, the monthly fee will be on average 250 rubles. For additional services (for example, such as “Viewing Control”) you will need to pay 50 rubles monthly. Also, for a fee, those who wish can use the funds of a special film library, which contains various series, films and television programs.
Interactive television from Rostelecom has many service options at different prices. Among this variety, you can always choose the one that best suits your needs.
How to set up television
After connecting all the equipment, some users will turn on the TV and be surprised to find that nothing has changed! But this should not be surprising. After all, you still need to make a number of important settings.
- You need to switch to AV mode or select HDML as the signal source.
- You will see a splash screen showing the start of the console loading. We'll have to wait a while.
- A request to enter your login and password will appear on the screen. This is your unique data, without which the service simply will not work. Find them in the text of the contract and enter them in the appropriate fields.
- Once you are identified, the following settings will be displayed on the screen. This means that the connection process was completed successfully. Use the instruction manual to customize everything for yourself.
Attention! Many people ask “How to set up the Rostelecom remote control?” The TelecomDom.ru website has detailed instructions on this topic. If your remote control works with errors or refuses to work at all, use the tips from this article.
Types of IPTV set-top boxes from Rostelecom
You cannot do without this device - it is designed to transmit a video signal from a cable to the TV screen. In this case, the quality of sound and image will depend on the model of the TV set-top box. Let's look at the main types of set-top boxes offered by Rostelecom.
"Standard"
The console includes a set of standard options. Capable of supporting HD sound, stereo, and resource management from the network. The price is 3590 rubles.
"Premium"
A more sophisticated console. In addition to standard functions, it supports interactive services, two-format audio (including DD), and allows users to control via the Internet. The cost of the set-top box is 9360 rubles.
Videosender Rostelecom
This device can be purchased by users who want to simplify access to channel management and other features from anywhere in the apartment. This is what distinguishes a video sender from a simple set-top box.
For the device to work literally in every corner of the apartment, it must have high-quality Wi-Fi coverage. If a reliable router is installed, then even from the next room you can easily control the process or switch programs. For the video sender to work correctly, you need to connect it via a Wi-Fi router.
You can order a video sender on the Rostelecom website. Its price is about 5,000 rubles. There is no particular need for it, except perhaps to create greater comfort.
Errors that sometimes occur when you first connect
Even if everything is connected correctly, sometimes problems arise. We offer ways to solve common problems.
Only channels are available for viewing
Your bill has not been paid. Perhaps the money simply hasn’t arrived on the balance sheet yet. Wait two to three hours or call support. After repayment of the debt, the service is not restored instantly, but within 24 hours.
"No IP address" error
Reboot the devices from power supply in the following order:
- unplug the TV, then the set-top box, then the router;
- wait a couple of minutes;
- plug in the router;
- wait until the green indicators on the front panel light up;
- Plug in the set-top box first and then the TV.
If one of the indicators on the router is red, call technical support - there is a problem with access to the Internet.
