How to activate the Vodafone package after topping up your account?


Subscriber identification

If the subscriber decides not to bother and use the simplest and most effective method - visiting a communication salon, then the recovery will be much faster. And it will take less time:

  • provide an identification document (passport);
  • provide the number of the submitted application;
  • get a duplicate of the old SIM card.

But when resolving the issue remotely, user identification is required, because he is not making the call from his own number. Therefore, the operator must make sure that the person he is communicating with is the one who owned the number. Not a scammer.

Therefore, you need to prepare to answer several questions, calling:

  • secret word set during registration;
  • an eight-digit digital PUK code, which can be found on a plastic holder for a lost SIM card;
  • unique serial number of the old SIM card (ICCID), it can contain up to 20 characters.

If the client cannot provide such information due to the fact that the plastic holder is lost and the code word is forgotten, then the operator proceeds to other types of questions:

  1. Name the two phone numbers to which you received the most calls in the last 30 days.
  2. Report the APN, that is, the name of the access point.
  3. How much was in the personal account at the time the card was blocked.
  4. When was the account topped up and for what amount?

Additional information on the service

The operator should not be nervous when answering, because the operator’s task is to protect the subscriber. Therefore, it is worth preparing in advance the information that the operator will need.

Having received the same number on the new SIM card, you can be sure that the following will be preserved:

  • money on the balance sheet;
  • the current tariff that was connected earlier;
  • package of options and connected services.

But be prepared for the fact that some data may not be saved on the phone. So, if you saved contacts on a SIM card, or on a phone, and not on your account, then the contacts will be deleted. And they cannot be restored.

How to find out the validity period of a number and unlock a SIM card

There are several ways to check the expiration date of your Vodafone SIM card in Ukraine. The simplest and fastest is the USSD account verification command *101#.

In response to this request, you will receive a message that will indicate not only the remaining balance, but also the validity period of the number. It is necessary to top up your account up to this number so that the card is not blocked.

Another way you can go to find out the validity period of the number is to call 111 at the Customer Service Center help desk.

To get information on your number and tariff, select item 1 in the voice menu. In this section you can check your account and find out the validity period of the number. To do this, select subparagraph 4.

To get answers to questions about blocking and other operations with the SIM card, go to point 5 in the main voice menu. To connect to an operator and resolve pressing issues in any section, press 0 (zero).

Useful: How to borrow money from Vodafone - step-by-step instructions.

If the number is suspended due to late payment, in order to unblock the SIM card, you must replenish the balance within 180 days from the date of deactivation in any convenient way, except for at least 5 UAH.

When a SIM card is not registered on the network for some other reason, a conversation with the operator will help clarify the situation. However, in this case, you will not be able to reach the Customer Service Center. Instead of number 111, you need to call 112 - it is intended for emergencies.

You can also use a landline phone or call from another operator. The toll-free number 0(800)400-111 is provided for this.

Restoring a card in an MTS salon

Any MTS salon in your home region will help you restore your favorite combination:

  • will provide a paid starter package;
  • will restore it free of charge under warranty if the free service period has not expired.

Before visiting the store:

  • call the operator at 111 or 08800400111;
  • report loss;
  • receive a registration number.

How to activate Vodafone SIM NZ?

Prepayment | Activate your prepaid SIM card using your mobile phone

  1. Make sure you are within mobile coverage, then proceed to step 2.
  2. Turn off Wi-Fi on your mobile phone.
  3. Insert the SIM card into your mobile phone. You will receive a welcome message with instructions on how to activate your SIM card.
  4. Open TXT and click Vodafone.co.nz/getgoing/ You will receive instructions on how to activate your SIM card.

Aug 18 2021

"Smartphone Standard"

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You can use this if you order a package a month in advance, or by paying the daily minimum amount for the package to be valid - 2 hryvnia. The basic monthly package will cost 60 hryvnia.

For the specified amount, the subscriber can make calls to numbers of other operators completely free and unlimited. Calls to numbers of other operators will cost 1.5 hryvnia per minute. Also provided is access to high-speed Internet of 500 Megabytes in the basic version, 50 Megabytes in case of daily payment.

As for SMS and mms messages, you need to pay for them separately at 1 hryvnia per piece.

As a gift, included in the basic package. Instead of a telephone dial tone, subscribers will be able to listen to a user-selected melody. “Smartphone Standard” is valid for exactly a week, and then you pay extra for each day of use. The user has the opportunity to disable this service at any time.

Each network subscriber is allowed to switch to “Smartphone Standard”. To do this, you just need to dial the combination: *101*901 #.

If subscribers have already taken the opportunity to subscribe to some tariff plan for a whole year, but then changed their minds and wanted to transfer to Smartphone Standard, then they should call the operator back and leave a request for a transfer. Funds for a yearly subscription will be automatically returned to the subscriber's mobile account as soon as his tariff plan changes.

Thus, this tariff plan is ideal for those subscribers who do not use communication services on a daily basis. At the same time, not all users of Vodafone services in the Lugansk region assessed such tariffs positively. Subscribers who communicate by phone daily will have to spend at least 90 hryvnia monthly on communications.

What is needed to restore the card

To restore a blocked SIM card in any available way, only an existing subscriber should contact customer support. Or a proxy certified by a notary. You will need an identity document on the basis of which the SIM card was issued, as the following information will be required:

  • personal: account balance;
  • active tariff plan;
  • 2 most frequently dialed numbers.
  • document details.
  • Archived tariffs Vodafone Ukraine

    Here are tariff plans for which migration is not available, but they can function for old subscribers.

    Vodafone Light+: terms and conditions of connection

    Simple and transparent tariffs, a minimum set of the most popular services - these are the features of this tariff plan, which will appeal to young subscribers, students and schoolchildren. The price of such a tariff package is 40 UAH.

    If within seven days the subscriber decides to switch to RED EXTRA S, M, L, then he only needs to pay the difference in cost. Starting from the eighth day, the standard transition payment rule applies.

    For Light+ users there is also the “Rik without monthly fees” promotion, which was mentioned above. The advance payment for a year of using the service will be 350 UAH. Connect by number *365#, check the relevance of the status *365*1#.

    Mobile communications (prepaid)Vodafone LIGHT+
    Subscription fee per month70 UAH
    Calls on the Vodafone Ukraine networkUnlimited
    3G/2G Internet500 MB/month further unlimited 2G
    Calls to other networks (0.50 UAH/min above the package)30 min + 30 min (first 3 months)
    SMS&MMS to mobile networks of Ukraine (0.50 UAH/pcs above the package) 50 pcs for 1.50 UAH/day
    Calls abroad3 UAH/min

    Vodafone Unlim 3G Plus: new popular service package

    A tariff package worth 90 UAH (for 4 weeks) provides unlimited calls within the network, 1 hour 40 minutes to other phones, non lim Internet and calls abroad costing 1 UAH per minute.

    To become a user of such a Vodafone service package, you must purchase a full starter package for a month or (if you are already a user of another tariff plan) pay the full price of the package.

    As of 02/01/2018, Vodafone Ukraine has revised its tariff plans to increase their cost. Now the cost of the Unlim 3G Plus tariff plan is 90 UAH. for 28 days instead of the monthly fee of 75 UAH, which was previously.

    To update the service, you need to restart the phone by turning it off and on sequentially. In this simple way, information about the popular tariff plan is updated.

    Mobile communications (prepaid)Vodafone Unlim 3G Plus
    Subscription fee for 4 weeks160 UAH
    4G/3G/2G InternetUnlimited
    Calls on the Vodafone Ukraine networkUnlimited
    Calls to other networks (0.20 UAH/min above the package)100 minutes included
    SMS&MMS to mobile networks of Ukraine 0.20 UAH/piece
    Calls abroad1 UAH/min
    SMS&MMS to mobile networks abroad 0.50 UAH/piece

    Vodafone Red Extra: base price of tariff packages

    Vodafone Red Extra has several subtypes of tariff plans, which differ in the amount of traffic on the Internet, calls abroad or to phones of other mobile operators. Online calls are the same for all tariff plans and are unlimited. As you can see in the table below, the price range ranges from 55 to 170 UAH.

    Mobile communications (prepaid)Vodafone RED Extra XSVodafone RED Extra SVodafone RED Extra MVodafone RED Extra L
    Subscription fee per month85 UAH100 UAH130 UAH190 UAH
    Calls on the Vodafone Ukraine networkUnlimited
    4G/3G/2G Internet (100 MB / 5 UAH above the package)2000 MB5000 MB10000 MB14000 MB
    Calls to other networks (0.50 UAH/min above the package)60 minutes75 minutes150 minutes300 minutes
    SMS&MMS to mobile networks (0.50 UAH/pcs above the package) 30 in Ukraine5070150
    Calls abroad (0.50 UAH/min above the package)3 UAH/min25 minutes35 minutes75 minutes
    Social networks: Facebook, Instagram, Twitter2000 MBUnlimited
    Text in Viber, WhatsApp, Skype, Telegram2000 MBUnlimited

    Vodafone Red Extra S: tariff conditions

    • Internet (100 MB) - 5 UAH, for daily tariffs the maximum number of 100 MB packages before the end of the day should not exceed 20.
    • Price 1 min. conversation with a subscriber of another network - 50 kopecks/min
    • You need to top up your account by 70 UAH monthly
    • For use (for daily tariffs), a fee for calls on the Vodafone network is charged in the amount of 2 UAH, regardless of whether they were in demand or not.

    Vodafone Red Extra M

    • Calls to phones of other operators – 50 kopecks/min
    • For daily tariffs, unlimited outgoing calls on the network will cost 2 UAH daily. Fees apply regardless of use of the service.
    • Number of calls to other networks 2 hours 30 minutes. Monthly package costs 105 UAH

    Vodafone Red Extra L

    • For a standard daily package of access to the Internet 5 UAH
    • For a call to the phone of another provider, the subscriber will pay 50 kopecks. in a minute
    • The fee for unlimited calls within the Vodafone Ukraine network will reach 2 UAH for each day, regardless of whether the subscriber used this service or not.

    Vodafone Red Extra XS:

    • New subscribers who want to subscribe to the Vodafone Red XS package are entitled to take advantage of a special offer, according to which the cost of a monthly service package will be 40 UAH.
    • Unlimited Facebook, Twitter, text and image messages in Viber, WhatsApp, Skype and Telegram for 6 months.

    To activate the Vodafone Red package, the client either purchases a new package or switches to a new plan according to the conditions. You can switch to a new tariff plan yourself by calling *101*444#. The client can check the correct connection by calling *101*4#.

    It is important for correct calculation to complete in a new way all open sessions of Internet surfing or other online operations. If this is not done, the system will calculate using the old algorithm.

    Vodafone Ukraine subscribers can check their mobile phone and SIM card for support of the fourth generation network. To do this, you just need to enter the USSD command: *222#

    Vodafone services – what are they?

    With a simple classification, all Vodafone services can be divided into paid and free. There is a simple rule: the better the service and the cheaper it is, the more profitable it is for the subscriber. Accordingly, the more expensive its cost, the more exclusive it is, and in this case, the company makes a profit.

    There are options that are available to everyone by default. These include “Voicemail”, “Internet bonus”, “Call forwarding” and others. In understanding that even sending SMS can be called a service, I would like to say that everything, including calls, can be classified in this category.


    Essentially, a mobile phone is a set of capabilities that consist of cogs such as services. Vodafone has everything you need to present the relative potential of mobile communications as a phenomenon, or almost everything.

    And this is why this mobile operator is so famous:

    1. Some paid options:
    • Caller ID;
    • Super Caller ID;
    • International roaming;
    • One year without subscription fees;
    • Favorite number.
    1. For free use:
    • Vodafone bonus;
    • Call me back;
    • Call forwarding;
    • Prohibition of SMS notifications.

    This is not the entire list. The entire list can be viewed in the My Vodafone subscriber self-service system.

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