Checking your Life account is one of the most frequently performed operations using a number. It is very important to periodically check your Life balance, since due to lack of funds, the ability to make calls may be limited. Each subscriber is interested in how to find out the balance of funds on the main and bonus accounts, and in several ways.
USSD request
You can quickly and easily find out the amount of money remaining in your account using the USSD command. The former life:) left the method of checking your account unchanged and you can enter the usual *111# and press the call button. Information about the remaining balance will appear on the screen in the form of a text message.
lifecell
To find out more information about your current services, enter *121# and press the call button. Now your screen will also display information about how much Internet services is available to you, how many free minutes you have, and how many free messages you have in your account. The operator will also provide information about the validity of your number and inform you about current promotions.
If you suddenly forgot your phone number or tariff plan, enter *161# to obtain this information.
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USSD requests work from any telephone connected to the lifecell network. Short numbers can be recorded in the phone book and entered into speed dialing, which will speed up your work with the phone.
Answers to frequently asked questions (FAQ)
Is it possible to withdraw money from a Lifecell card ? Yes, there are several ways:
- through the official website of the Lifecell operator;
- via Liqpay;
- by using one of the services (sites);
- through electronic wallets (they also offer this option).
How to transfer money from one card to another ? To do this, you need to enter the following combination in your phone: *111*recipient’s phone number*transfer amount# (for example: *111*380931112233*250#.
What to do if an operator robbed ? The main misconception of users is the assertion that large “monsters” of cellular communications can steal money from their subscribers. This is absolutely not true. Yes, system failures may occur, and in order to solve the problem of missing funds, you need to call the operator using the above method. Most often, “theft” covers:
- money withdrawn under the tariff plan (if the monthly payment has not been made, then the tariff plan switches to other daily payment conditions, this is also worth taking into account);
- debt (the presence of a “minus” on the account very often disorients users, and they do not understand why they topped up the account with 90 hryvnia, but there was only 50 on the account - which means there was a debt of 40 hryvnia), you can also refuse the loan service;
- unaccounted balance of minutes and megabytes of Internet, lack of SMS in the tariff plan (it’s worth understanding in detail about traffic, because after the end of free minutes you will have to pay for communication).
Why is money withdrawn from my account every month ? Today, mobile operators offer their services in the form of tariffs, for which you have to pay a monthly fee.
Why does the information on the amount of Internet traffic used on the phone differ from the data provided by the operator ? It all depends on the rounding system up (the accuracy of such calculations can vary within 200 kilobytes). Therefore, if you use a third-party traffic monitoring program, the information may differ.
When will Ukraine introduce 4 G ? Although the coverage leaves much to be desired, 4G is already available in Ukraine and is actively used by subscribers.
How to view your bonus account at Lifecell ? When checking the account ( *111#), the subscriber also sees bonuses.
Which operator is better ? Each company has its pros and cons, but it is not possible to say for sure which is better. Some offer cheaper tariff packages, others focus on mobile applications and the Internet, others provide the highest quality coverage, and others give out promotions.
Is it possible to change the operator, leaving the number ? Since 2019, this service has been available in Ukraine. You can change your card at the nearest branch of the current operator. It is worth remembering that you will need to take a document confirming your identity with you. If desired, the consultant will provide additional instructions.
Call to operator
There are times when it is easier to talk to an operator than to spend a long time searching for the correct request. By calling the standard number 5433 you can find out all the information about your number, tariffs, payment for mobile communications and all services connected to your number.
Be prepared for the robot to ask you to choose to automatically answer your questions, but at the end of a long menu it will tell you what to click to contact the operator. This may take some time if the line is busy. But the operator’s answers will quickly help resolve your issues, including changing the tariff or reporting on the use of funds.
lifecell
The operator can not only tell you how much money you have left in your account, but also provide all the necessary information about your tariff, the amount of traffic used, conditions for replenishing your account, current promotions and additional services.
If you need to call the operator from a landline or other mobile operator, then dial 0 800 20 5433. The call will be free and you can find out all the information by dictating your mobile phone number. This function is convenient for those who have experienced a breakdown and need to find out the necessary information from the operator.
Checking traffic over the Internet
Almost all subscribers will agree that without the Internet, the use of mobile communications will be incomplete. But it’s not worth losing money on paying for services. If you are provided with limited traffic, be sure to monitor the remaining megabytes, and also keep an eye on promotions and new tariffs.
It doesn’t matter how many financial units a subscriber has on his personal balance, sooner or later there will be only zeros. But you don’t want to let it get to this point, and therefore the section for displaying expenses and balances needs to be constantly monitored. Exactly how this is done on Lifeccell is worth considering.
Regular conversations, online communication, familiar ones, short SMS - all this can be obtained for your own money. People regularly make additions to be able to talk at a distance, because it is comfortable.
If a person wants to know how to check the Life balance, being a client of this particular mobile office, then the following stream of information sheets on the topic will be extremely useful for him.
Online chat
If it is more convenient for you to quickly find out information from your computer, use lifecell’s online chat. The operator will answer your question electronically. This type of communication is convenient if you need to clarify problematic issues and record correspondence. For example, if money “disappeared” from your account or the operator transferred you to another tariff without your knowledge, added services that are not interesting to you without permission, etc.
Online chat is convenient for that category of subscribers who are abroad and cannot use their number while roaming.
If something is not clear
We don’t always see what we expect: either there is not enough money, or bonuses have not been awarded. In this case, you need to contact the operator at 5433. This way, you can resolve the problem with the operator’s technical support representative.
Life is one of the most creative and modern operators in the communications market in the Republic of Belarus. For the convenience of subscribers, the mobile operator offers the use of short commands that allow them to quickly manage communication services.
USSD Life codes are text messages similar to regular SMS, but they are used only within the network and to perform certain actions. Each command is responsible for enabling or disabling a specific service. To activate the necessary service, get general information or disable an unnecessary service, just enter: *digital code# and press the call key.
Today there are a number of useful USSD Life commands, let's look at the most frequently used ones.
lifecell website
Another way to find out your account balance is to go to the operator’s website and open the subscriber’s personal account. By clicking on the link, you will be asked to register and receive a super password. Registration is accompanied by an SMS message and confirmation of your desire to gain access to your personal account.
When you register, you will have full access to information about your number. The screen will show your balance, available bonuses, connected services and promotions in which you participate.
In your personal account you can top up your account and transfer money to the account of another subscriber. Useful information includes the latest news, current offers and an online store. You can also find out the addresses of lifecell brand stores.
How to quickly activate services?
If a subscriber needs to quickly connect additional minutes, SMS and Gigabytes of Internet, then the following USSD requests from Life Belarus should be used:
When going on a trip, activate roaming, this will help you spend your money more economically:
- 8401 – Russia;
- 8402 – Ukraine;
- 8403 – Poland;
- 8404 – world roaming.
Please note that sending USSD Life Belarus requests is free of charge, but connecting/disconnecting services, options, and services is paid in accordance with current tariffs, which can be found on the operator’s official website.
Mobile app
The latest innovation for lifecell users is a convenient mobile application that duplicates the functions of your personal account on the operator’s website in your smartphone. After downloading the application from the AppStore or GooglePlay, you must log in or register in the application. If you have forgotten your password, ask the system to remind you of it.
In the application, all important information is available on the main screen. Your balance will be displayed in large font at the top, and current services will be written below. The table with information about your number is constantly updated and is a convenient tool for tracking traffic.
Through the lifecell application you can top up your balance, transfer money, change tariffs, participate in promotions and go to the company’s official store. A convenient menu allows you to find out about all tariffs and offers. If you do not have enough Internet or SMS messages, you can select and pay for additional traffic in the application. The application can also be used as an information center regarding international calls, special conditions and payment methods.
The application has a detailed map of lifecell stores where you can change a SIM card, buy a new phone, choose accessories and find out about tariffs for new lifecell packages.
How to check your Life Ukraine account
If you know your phone's menu well, then you know where the "life:)-menu" option is located. This item will allow you not only to find out the balance status, but also to manage your number.
Look through the phone numbers on your SIM card. You will certainly find a standard set of numbers, where they are designated as life.
The standard number sets include combinations that allow you not only to find out what is left on your balance, but also to fully manage the number, enabling or disabling promotions, receiving detailed information about new offers, and changing the tariff plan. To call the menu, dial the combination:
- *123# - Ukrainian language
- *124# — Russian language
- *125# - English
To manage your account, select item 10. There you will also find out your account status.
lifecell news
Among the current news from the lifecell operator is the launch of a new 4.5G Internet connection. The operator guarantees high-speed Internet and excellent coverage. You can already check whether your phone and card can connect to high-speed Internet.
lifecell
From October 10, 2021, lifecell increased the volume of Internet traffic in the Gadget package without additional payments. Now subscribers can use 500 MB per day instead of the usual 100 MB. The cost of the tariff has not changed - 100 UAH per month.
In October of this year, lifecell opened a self-service store. At the new Digital Store point, subscribers can: purchase a regular phone number with random numbers or choose a number with a specific combination of numbers, replace an old SIM card with a new one, or top up their account. Currently, 4 points with Digital stores are open in Kyiv:
"Aladdin", Kyiv, st. Mikhail Grishko, 3A;
"Oasis", Kyiv, ave. Obolonsky, 47;
"Globus", Kyiv, Independence Square, 1;
Dream Town 1, Kyiv, ave. Obolonsky, 1B.
lifecell
Promotions and offers
Until the end of the year, participants in the “Cloudless Autumn” campaign can receive one of 12 portable speakers as a gift. To compete for a speaker, you must be a user of the lifebox application and upload at least one piece of content from your device, this can be a photo, video or audio file. The prizes will be 12 Air Music Flip Orange speakers and 3 General Mobile 8 smartphones. Every week, from 09/30/2019 to 12/22/2019, lifecell subscribers have the opportunity to become the owner of one of the prizes.
Refer a friend is a popular referral program among many companies. Now existing lifecell subscribers can receive their referral link to transfer it to a new subscriber. You and your friend will receive 50 bonuses to your bonus account as a gift. The promotion is valid until December 31, 2019. Bonuses are valid for 60 days after they are received.
For getting to know a subscriber, lifecell gives additional Internet traffic. Each subscriber who fills out a form on the website will receive 1 GB of Internet and another 1 GB of Internet will be received for confirming your email. In the questionnaire you will need to answer only four questions, after which the reward will be instantly credited to your bonus account.
Opportunities with a negative balance
If an unexpected situation arises and the balance is 0, this does not mean that the subscriber is left without communication. The operator offers many services that you can use and quickly solve the problem.
The promised Life Belarus USSD payment can be used by all subscribers. The service is a loan from the operator to the subscriber. The client can use the money at his own discretion - connect/disconnect services, make calls, send messages.
By making such a request, the subscriber receives an amount of 2 rubles to his mobile account. On the first day, no fees are charged for using the money, but each subsequent day of using such a loan will cost 19 kopecks. The loan must be repaid 5 days after connection; if this does not happen, the operator will deduct money from the Life card automatically.
To quickly connect the “promised payment” service, you need to use the command - *120# and follow the prompts in the window that opens. Using the same command, you can send a request to the subscriber asking to call back.
