http://moy-m-portal.ru/moi_podpiski: how to disable subscriptions

21Mar 2017

Hello.
My name is Daria, I have been a Megafon subscriber for more than 15 years. Recently I encountered an extremely unpleasant problem - https://moy-m-portal.ru
.

I received an SMS message saying that I purchased a subscription to the website intim-laska.ru for 5 days and access to my personal account at https://moy-m-portal.ru/ic. (Warning: Do not click on this link from a mobile phone).

Firstly, I am aware that now mobile subscriptions are issued by action and I do not visit third-party sites at all. I don’t click on any “watch videos” and so on. What’s interesting is that later in the details it turned out that the subscription was for 5 days, but it cost me free. Those. I was given free access to some adult site...

Secondly, and the saddest thing, for some reason I decided to follow the link. For this they deducted 150 rubles from me. This, excuse the expression, “crap” is written at the bottom of the intimate caress site. Like one-time access from Megafon - 150 rubles. In general, they fooled me out of 150 rubles with a gift subscription and clicking on the link. People, be careful!

I wrote a complaint to Megafon, let's see if they return the money. If anything, I’ll write it in the comments to the complaint if you publish it.

About subscriptions

Initially, it is worth studying why subscriptions are needed? There are several reasons for their use:

You can provide subscribers with various services.
Constantly expand the list of available solutions.
Offer useful options that may be useful in the future.
Receive additional funds as a subscription fee.
Establish mutually beneficial cooperation.

But the main problem with subscriptions is that they are often activated accidentally by the subscriber or without his knowledge at all. There are different methods for activation, but in any case you will be faced with a debiting of funds.

The subscription fee may vary. The cost of a subscription can be 1 ruble or 30 per day. Therefore, it is worth thinking about disabling additional services.

Moy m portal ru moi podpiski how to disable http mom

Usually, to activate the service, you need to respond to an SMS sent from a short number - MegaFon and MTS operators allow you to disable the reception of such SMS (numbers of useful services, such as banks and parking lots, are not blocked).

However, it is worth keeping in mind that often you do not need to send an SMS to activate subscriptions - you just need to click on a button on a website opened on a mobile device. The service of blocking SMS from short numbers does not guarantee you against the risk of subscribing to something in this way.

Initially, it is worth studying why subscriptions are needed? There are several reasons for their use:

You can provide subscribers with various services.
Constantly expand the list of available solutions.
Offer useful options that may be useful in the future.
Receive additional funds as a subscription fee.
Establish mutually beneficial cooperation.

The subscription fee may vary. The cost of a subscription can be 1 ruble or 30 per day. Therefore, it is worth thinking about disabling additional services.

How do you usually connect subscriptions?

The subscriber can personally enable the subscription of interest. This can be done on the website or using a special code. In the future you will be able to use the provided service.

The last option is activation by scammers. For example, you went to a website to download a specific file. But to access it you need to leave your phone and confirm it using a code.

Usually, owners write fake positive comments from users. Therefore, you should not leave your number on third-party portals. If they ask for a phone number, immediately leave the site and look for another resource.

Activating subscriptions through portals is a common type of fraud. It is difficult to do anything about this; due to their ignorance, users perform all the necessary actions and activate the services themselves.

Although you cannot disable the portal, you can set a ban on short codes for content. To do this you need:

How do you usually connect subscriptions?

The subscriber can personally enable the subscription of interest. This can be done on the website or using a special code. In the future you will be able to use the provided service.

The last option is activation by scammers. For example, you went to a website to download a specific file. But to access it you need to leave your phone and confirm it using a code.

Although you cannot disable the portal, you can set a ban on short codes for content. To do this you need:

How to disable subscriptions

Megafon subscriptions can be removed in the following ways:

If you have any questions or complaints, please let us know

How to connect subscriptions

The operator does not have the right to activate paid subscriptions without permission, although many people claim that they haven’t activated anything, but the service appears. Usually, without even noticing, subscribers themselves perform actions confirming the connection of the paid option to Megafon or MTS. In what situations does this happen?

The user tries to close a banner with annoying advertising that unexpectedly appears when visiting sites, and instead of clicking on the cross, he clicks on the ad itself, which activates the service;
The subscriber downloads video, audio, text and other files from sites where these actions require the simultaneous activation of any paid services from the provider.

Therefore, when downloading data, you need to be extremely careful, do not visit suspicious sites and read the information on them to the end.

If you have any questions, contact Megafon technical support.

Although in order to activate paid subscriptions, the user's prior consent is required, even if involuntary. But often a MegaFon subscriber receives an SMS of the following nature:

“You have activated service XXXXX and to disable it, send the command STOP 1234 to number 5151 via SMS.”

XXXXX is the name of the option, for example, “access to the site and its address,” and 1234 is the service deactivation code.

That is, the service is already active, and if the subscriber wishes, he can disable it. Basically, such subscriptions are of an entertainment nature: horoscopes, psychology tests, recipes, music, ready-made homework, erotic content and much more.

This is what concerns MegaFon's own subscriptions. In addition, users are also provided with affiliate subscriptions, which are activated when visiting certain sites. (The full catalog of services is available on the Mobile Subscriptions website). As a result, a subscriber who did not voluntarily activate these options uncontrollably loses money when paying for them. Therefore, when you receive an SMS about activating services, you must immediately disable them. How to do this will be discussed further.

How to disable subscriptions

Megafon subscriptions can be removed in the following ways:

If you have any questions or complaints, please let us know

Initially, it is worth studying why subscriptions are needed? There are several reasons for their use:

You can provide subscribers with various services.
Constantly expand the list of available solutions.
Offer useful options that may be useful in the future.
Receive additional funds as a subscription fee.
Establish mutually beneficial cooperation.

The subscription fee may vary. The cost of a subscription can be 1 ruble or 30 per day. Therefore, it is worth thinking about disabling additional services.

How do you usually connect subscriptions?

The subscriber can personally enable the subscription of interest. This can be done on the website or using a special code. In the future you will be able to use the provided service.

The last option is activation by scammers. For example, you went to a website to download a specific file. But to access it you need to leave your phone and confirm it using a code.

Although you cannot disable the portal, you can set a ban on short codes for content. To do this you need:

Disabling options via SMS

No opportunity or desire to access the Internet? Use regular SMS. Send an SMS to number 5151 or 5051 with one of the words: “Stop”, “Unsubscribe”, Stop, “Opt”, “No”, No.

An SMS will be sent in response with the following information:

all active paid and free subscriptions;
codes of connected options;
instructions for deactivating them.

Prohibit your operator from connecting you to mobile subscriptions. To do this, send the text “ESTABLISHMENT1” to 5151. However, this ban is valid for only three months, after which the information must be updated, and applies only to a certain type of service. For example, if you prohibit connecting mobile subscriptions, this will not prevent MegaFon from activating your access to services that provide information or entertainment. Or you can easily activate the option yourself when you follow affiliate URL links. Therefore, be careful and immediately take any of the methods so that your money and nerves are not wasted.

How to disable subscription 5151

Before you disable paid services, you need to check their availability. Depending on the subscription deactivation method chosen by the user, this can be done in one of the following ways:

via personal account (personal account);
via USSD request;
when working with an application installed on mobile gadgets;
by sending SMS.

Using your personal account

Sending a USSD request

Working with the mobile application

In Google Play, Windows Store and App Store there is an application for mobile gadgets “MegaFon” Personal Account”. An easy and intuitive interface allows each user to independently explore the mobile application. If it is more convenient to use this platform, then you can also disable unnecessary subscriptions there.

How do you usually connect subscriptions?

The subscriber can personally enable the subscription of interest. This can be done on the website or using a special code. In the future you will be able to use the provided service.

Sometimes they are activated by the operator. You receive a message that as part of the promotion, you have been given a free subscription to the service for a certain time. But in the future it will become paid. Therefore, you have to disable the service yourself.

The last option is activation by scammers. For example, you went to a website to download a specific file. But to access it you need to leave your phone and confirm it using a code.

Contacting support

When you have protected yourself from further debits and automatic renewal of subscriptions, you should resolve the issue of missing money. To do this, you can use one of the options:

Call the hotline. Dial 0555 from your mobile phone and inform the operator about the situation. After the transaction is verified, the funds are usually returned to the balance.
Contact the communication center. It makes sense if you are located near a company branch. Take your passport with you.
Send an email to support. To do this, use this link. You can fill out a form on the website with details about the scam.

Via message

One of the popular deactivation methods is via message. You can unsubscribe using the following procedure:

Enter “STOP subscription code” in the message.
Send to number 5151.
Wait until you receive a notification that the shutdown was successful.

But how do you find out this very code? You need to study the message that came upon activation and determine the type of service. Now go to the page https://podpiski.megafon.ru/. On it you can find a specific service and code.

If you have any questions or complaints, please let us know

Ask a Question

How to disable paid subscriptions

You can learn about subscriptions and unsubscribe from them using:

Using USSD request

You can disable paid subscriptions by typing simple commands. For example, to deactivate the answering machine and voicemail, you need to enter *105*1300#, animated mail - *105*2310#, melody instead of the usual dial tone - *105*9000#, mobile data transfer - *105*1400#, control of incoming calls - *105*2400#, always in touch with you - *105*2500#.

In the subscriber's account

To disable subscriptions to moy-m-portal.ru/moi_podpiski, you can use your personal account. Required:

Go to the website https://lk.megafon.ru/login/.
Go through authorization.
You will be taken to the main page.
Open the section with services and options.
Select an item with my services.
Find any extra subscriptions there.
Click on the deactivation button.
Disconnection completed successfully.

The advantage of this method is simplicity. Can:

Immediately familiarize yourself with all additional services.
Disable them in one place.
There is no need to visit third-party portals and look for various deactivation codes.
You can access the site not only from a computer, but also from a smartphone. It is enough to have a modern mobile browser.

What is this site?

The moy-m-portal website is a service for managing and servicing paid subscriptions. The owner of the resource is the Megafon company, so it is the clients of this company who are faced with deception in which this link is used. This site itself is not a subscription and does not need to be disabled - the point is to go to your personal account and write off funds for gaining access. For example, you received a message with the following content:

It indicates that a subscription was issued, but you did nothing of the kind. Naturally, an inexperienced user will open a website with a personal account from their phone to view payment or disable the option.

Expert opinion

Daria Stupnikova

WEB programming and computer systems specialist. Editor of PHP/HTML/CSS site os-helper.ru .

Ask Daria

You don’t need to follow the links from SMS, otherwise you may be charged 150 rubles for a one-time visit or be charged monthly.

If you encounter such a problem and accidentally visit a malicious resource, then read our guide further.

Mobile subscriptions

You can view the full catalog on the Mobile Subscriptions website.
The cost of the request, the size of the subscription fee and the period of its accrual depend on the selected category.

Mobile portal

A mobile portal is a website for mobile devices with a convenient menu and simple navigation, where the latest news, weather forecasts, exchange rates, games, horoscopes and jokes are collected.

Acquaintance

Unlimited dating

Meet new people, make new friends, look for your soulmate in the “Unlimited Dating” service.

First, you need to fill out a short questionnaire about yourself: indicate your gender, age and nickname. Immediately after this you will be able to exchange messages. The service takes into account the location of subscribers, and if you wish, you can easily meet your new acquaintances.

For new subscribers, the “Unlimited Dating” option is provided free of charge for the first 7 days, after which a subscription fee is charged.

You can activate a free period using the command *525*6#

You can activate the option if the free period is not available using the command *525*7#

Subscription fee - 5 ₽ per day.

To disable the service, use your Personal Account.

Unlimited SMS chat

If you want to chat with new people, connect. You will be able to join existing chats and create a new one. Chatting is anonymous - no one will know your number unless you want to share it.

The chat is active while the interlocutors are writing to each other. If no messages are received in the chat within 30 minutes, it will close automatically. The operation of the service in roaming is not guaranteed.

To start chatting, type the command *525#

and follow the system instructions.

Subscription fee - 5 ₽ per day.

To disable the service, use your Personal Account.

Communication

Voice SMS

Voice SMS is a way to send a text message to any landline or mobile number. For example, you can congratulate your grandmother on her anniversary. She will receive a call on her landline phone and will hear a voice playback of your SMS.

How to send voice SMS

To a landline number: dial the recipient's number in the format 8

and send the SMS as usual.

To a mobile number: send an SMS with the text “92ХХХХХХХХ message text”

to number
9900
. Example: 9261234567 Dear grandmother! Happy anniversary! Your grandchildren Masha and Nikita.

The cost of voice SMS is 9.99 RUR.

The price is indicated for one message of no more than 70 characters in Cyrillic.

When traveling abroad, outgoing SMS is additionally paid at roaming rates.

A message with a large volume of characters will be divided into several parts, each of which will be paid separately.

SMS notifications on social networks

Stay up to date with the latest events happening on your page and news feed. Receive notifications about new statuses, publications, photos, personal messages and reply via SMS.

First, complete the settings on your social network, then enter the command to connect:

Unlimited chat on VKontakte - 3 ₽ per day.
Facebook - 3 ₽ per day.
Information from Mail.ru services - 3 ₽ per day.

use your Personal Account;
dial the command * 561 * * 278 #
to turn off notifications from VKontakte Unlimited chat;
dial * 561 ** 5173 #
to turn off Facebook notifications ;
dial the command * 561 * * 5661 #
to disable notifications from Mail.ru services.

Entertainment and holidays

Kaleidoscope

Subscribe to the channel, and throughout the day short messages on the selected topic will be sent to your phone. You can read news, receive up-to-date information about our company's services and promotions, and also order entertainment content. The cost of content is indicated in the information message that comes when the service is activated.

Thematic channels of the Kaleidoscope service:

"Entertaining" - show business news, funny stories and much more.

MegaFon - information about new offers, services and promotions of our company.

To disable the service, type the command *808*#

or send an SMS with the text
STOP
to
5038
.

Mood

Charge yourself with a good mood. Receive interesting facts, wise sayings and pictures to your phone.

The cost of a request (SMS, command or call to a short number) is 30 ₽.

Voice for leveling

Surprise your interlocutors by changing your voice during a call.

Dial 0696#subscriber number

, for example
0696#9XXXXXXXXXX
. In the voice menu, select one of nine voices with which you will speak. After this, you will be connected to your interlocutor.

Subscription fee - 0 ₽.

The cost of a minute of conversation is 12 ₽.

Reference

Do you want to know what this day in history is remembered for? Receive interesting facts via SMS every day.

Send an SMS with the word “Help” to the number 5016

The cost of connection is 0 ₽.

Subscription fee - 5 ₽ per day.

Coverage area: Home region.

Service "Budi!" helps you wake up and recharge yourself in a good mood for the whole day.

If you find it difficult to get up in the morning, set an alarm clock and a stranger will call you and share their joyful emotions. And if you are already full of energy in the morning, help others wake up.

When you first connect, the service is free for 7 days, after which a subscription fee begins to be charged.

The cost of connection is 0 ₽.

Subscription fee - 4 ₽ per day.

How to control your alarm

To connect to the “Budi!” service dial the command * 730 #
or send an SMS with the text
“On”
or
“On”
to the number
0730
.
If you want to be woken up, send an SMS with the alarm time to the free number 0730
, for example, 8:00. A call will be received at the specified time. The person you are talking to will have 3 minutes to wake you up.
If you want to wake someone up, call the free number 0730
. Treat the call with enthusiasm - surprise and delight the interlocutor: sing songs, recite poems, joke.
If you want the system to match you with a suitable person, please indicate your gender before calling or setting an alarm. To do this, send an SMS with the text M
or
F
to
0730
.
To find out what time the alarm is set, type the command *730*2#
To cancel the alarm, dial * 730 * 3 #
or send an SMS with the text
CANCEL
to
0730
.

Your phone number will always be hidden from your interlocutors.
If there is no interlocutor at the selected time, the Budya robot will call you.
Users of the service who behave incorrectly in a conversation are forever deprived of the opportunity to use the service.
The alarm must be set in advance: at least an hour before you want to receive a call.
The service is not available in roaming.

What is subscription 5151?

Although in order to activate paid subscriptions, the user's prior consent is required, even if involuntary. But often a MegaFon subscriber receives an SMS of the following nature:

“You have activated service XXXXX and to disable it, send the command STOP 1234 to number 5151 via SMS.”

XXXXX is the name of the option, for example, “access to the site and its address,” and 1234 is the service deactivation code.

What is this

Before discussing how to disable a 5151 subscription on Megafon, let's look at what the service is. These are paid options that send SMS messages with jokes, recipes, horoscopes and other information. The source can be either the operator itself or partner companies.

The operator cannot enable such options without the subscriber’s consent, but often users themselves accidentally subscribe to services or do it intentionally.

The subscriber accidentally clicked on the advertising banner;
The subscriber agreed to the terms of the offer without reading them.

If you do not want to pay for unnecessary mailings, read how to disable the 5151 service on Megafon.

Please note that you cannot disable the number itself; you can only disable the subscription that was connected to this number! The only thing you can try is to block the number.

Via "Service Guide"

The Megafon operator has a special page for managing subscriptions - “Service Guide”. Following the instructions, you can get rid of and disable all subscriptions and paid services that you do not need, as well as connect new ones.

Log in to the site, if you are already registered, enter your mobile number and password (the link is on the top right of the site). Here you will also find the entire list of connected paid and free services and can easily unsubscribe by selecting the “Unsubscribe” command.

Did you know? In Japan, a large number of mobile devices are waterproof because people even use them in the shower.

What are the raffle prizes?

By participating in the promotion you could win:

10 longboards for riding;
Electric scooters - 10 pieces;
10 hoverboards;
20 Children's trampolines;
10 frame pools;
20 Thermoboxes - portable refrigerators for picnics;
20 Greenhouses for growing vegetables;
10 tennis rackets;
20 Bicycles for adults;
500 Nordic walking poles;
10 Travel Suitcases!

Do you want to receive discounts/cashback on purchases at Pharmakopeika pharmacy? Get a Pharmacopeika-Benefit virtual bonus card according to our instructions in 3 minutes!

Checking subscriptions via the Internet

To find out what subscriptions you have, you can use the following methods:

call the Megafon customer service;
send a request in ussd form;
go to the official website;
send an SMS message to your mobile operator.

In addition, to check Megafon subscriptions on your phone, you need to download the Megafon mobile application or go to the operator’s resource. If you are logging in for the first time, you will need a simple registration. A password will be sent to your phone, which can be changed later.

In order to log in, you need a mobile number that fits into the “Login” field, as well as the already received password. For those who have forgotten the password, the cellular company has a combination of the format *105*00#. In the window that opens, you can familiarize yourself with the cost of options, their descriptions, and also disable those services and subscriptions that are no longer needed.

How to check subscriptions on Megafon

Setting a ban on information subscriptions

Not everyone knows that you can protect yourself from activating subscriptions for money. A special service called “Stop Content” will help subscribers with this. Using such a service, you can block all calls and messages sent to short numbers. Despite the fact that the service is the same, it has different names for each region.

So, for example, for network users living in the central region, this option will be called “Banning paid services.” For subscribers of the Urals - “Ban on short numbers”, and for those who live in St. Petersburg - “Ban on advertising services”. More detailed information can be obtained in Megafon showrooms or on the official Internet portal of this mobile operator.

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Subscription management

To control mobile services, follow the link https://podpiski.megafon.ru/, where a list of paid services of the Megafon operator and their cost is displayed. You can manage subscriptions and remove unnecessary ones through the “Personal Account Online” or through the “My Portal” service.

How to avoid paid subscriptions?

Paid subscriptions are connected quite deliberately or accidentally. Often, when you install applications on your smartphone, paid services are activated along with it.

To prevent the connection of services, periodically monitor your account through your “Personal Account”. It would also be a good idea to pay attention to arbitrary debits from your account.

Service "Stop Content"

The service was created to prevent accidental activation of paid options. Thanks to “Stop Content”, you can activate a ban on connecting various services. Activating the service is not difficult at all; you can do this in several ways:

Disabling options via SMS

No opportunity or desire to access the Internet? Use regular SMS. Send an SMS to number 5151 or 5051 with one of the words: “Stop”, “Unsubscribe”, Stop, “Opt”, “No”, No.

An SMS will be sent in response with the following information:

all active paid and free subscriptions;
codes of connected options;
instructions for deactivating them.

After this, you will need to send another SMS to number 5151 with the text: “STOP XXXX”, where XXXX is the subscription code taken from the Mobile Subscriptions website or from the operator’s message.

It is by chance that funds are regularly debited from your account for active paid services and services assigned to your number. A logical question arises, how to disable subscriptions to Megafon? Let's look at all the ways to deactivate paid services.

SMS messages from Megafon with an offer to subscribe

When you write an SMS or a message and a question immediately pops up about connecting to any of the services, with options for choosing “ok and cancel” at the keyboard level - that is, anyone can accidentally, without meaning to, click on OK and connect the subscription without even realizing about it.

Similar messages are received within the Kaleidoscope service. If necessary, you can disable them in one of the following ways:

By dialing the free command *808*0# call;
By sending an SMS to number 5038 with the text STOP, STOP, OFF;
In the MegaFonPRO application (“Kaleidoscope” - “Settings” - “Broadcast” - “Turn off”).

How to connect subscriptions

The user tries to close a banner with annoying advertising that unexpectedly appears when visiting sites, and instead of clicking on the cross, he clicks on the ad itself, which activates the service;
The subscriber downloads video, audio, text and other files from sites where these actions require the simultaneous activation of any paid services from the provider.

Therefore, when downloading data, you need to be extremely careful, do not visit suspicious sites and read the information on them to the end.

Via USSD request

To get rid of paid services, there is a special USSD command. This command works on the SMS principle: you send a request from your phone, and in response you receive an SMS with a list of services and a shutdown algorithm. The USSD code to dial is *505#.

If you know the name of the service/subscription, simply send the required command to disable it.

USSD commands to disable paid services:

answering machine, voice mail - *105*1300#;
always in touch - *105*2500#;
incoming SMS - *105*1900#;
live balance - *105*2900#;
prohibition of international calls - *105*2700#;
outgoing SMS - *105*2000#;
promised payment - *105*2800#;
show your own number - *105*1100#;
detailed account - *105*1200#;
blacklist - *105*7500#.