“MultiFon” from the mobile communications company MegaFon is a multifunctional service with which subscribers can make and receive voice calls, as well as send SMS and mms messages via the Internet at competitive rates.
“MultiFon” can truly be considered a free method of communication, since using the service is very simple, and the tariff schedule remains the same both when used in the home region and in roaming. All that clients need to use is a computer or laptop, as well as free access to the Internet.
The service allows you to make calls around the world, both voice and video calls. It is also possible to exchange messages and chat with other people. In addition, the option allows you to receive incoming calls in a convenient way: on a computer or on a mobile phone. You can also make parallel reception of calls, respectively, there will be a call to both the PC and the phone at the same time.
Do you want to always know where your family and friends are? MegaFon Radar service!
Detailed description
The service itself from MegaFon is similar to the well-known Skype program. The only significant difference is the linking of the subscriber's telephone number. It is from the linked number that money will be withdrawn for using the program.
"MultiFon" is free video calls and chat, profitable calls to any phone number. The service has a single account with a mobile balance.
The option is provided for use in two versions:
- Full;
- Light version.
It is worth mentioning separately because it is provided in the basic version. And it will work immediately after the client registers.
The service is provided to any MegaFon customers. The advantage is calls in roaming, because the call is made exclusively using Internet traffic.
You can download the application for PC on the official website, on the option page, or simply by following the link https://www.multifon.ru/. Also on this page you can get technical support and detailed information on the option. If the application is not available for download from the link, then it is recommended to use other applications like X-Lite or Zoiper. If you don’t want to install the application, then you can use the web version, which can be found on the option website.
Private
Typical problems when using multifon
- The routing of calls does not change, the service does not work, incoming messages do not arrive and other difficult to explain difficulties. This happens, rarely, but it does happen, don’t be upset, don’t call or write to megaphone support, just turn off the multiphone service for 15-20 minutes and connect it again, everything will work, it’s been tested several times.
- The asterisk or softphone does not receive incoming calls, but the multifon program does - change the routing type as indicated above, through the browser, with the multifon program turned off. When entering, the multifon program changes the routing to normal, and when exiting it returns to 0, i.e. The call is only to a mobile phone, in this case nothing will reach the asterisk.
That's all. Have a nice chat.
How to activate the service
If we talk about registration, then it can be done in two ways:
- Download the MultiFon application and register in it;
- Use the web client to register.
During the registration procedure, you should read the terms of the service and then indicate your phone number, then choose a nickname that will be visible to other users. After this, you will need to create and set a password to log in. Then a message with an activation code should be sent to the mobile phone specified during registration. This code acts as a kind of confirmation and will need to be written in order to complete the registration.
When registration is completed, you can log in to the system. To do this, a mobile phone is used as a login, and the data previously created by the subscriber must be entered as a password. After this, the option will work in “Light” mode. Using this mode, you can only work with video calls, voice calls and chat. As for sending text and multimedia messages, access to them is closed in this version. Calls to mobile phones will also be unavailable.
To check the functionality of the service from the company, customers should add to their contact list any person who also uses the service. After adding, you need to contact him by any method. In order to find the right person, just write the subscriber's phone number in the search bar.
It is worth noting that after adding any person to your contact list, a notification will be delivered to him. Also, the entire list can be grouped, this will allow you to divide people into different categories. If any person from the phone book does not use this application, you can send an invitation.
The advantage of the program is that you can use additional services while making any call. For example, record a conversation, use call hold on the line, add sound and voice effects and much more.
Also, with the application you can call both mobile phones and landlines. In addition, there are no restrictions on territorial placement, because the option works both within Russia and in international roaming. But to make such features available, you will need to install the full version of the service. For this purpose, there is a special service code, with the help of which the entire service is activated. You should enter the request *137#. Once connected to the full version, customers will be able to make calls around the world to any number. It will also be possible to exchange SMS and mms messages. As for payment, it will be debited according to the activated tariff plan.
Another application can be connected not only by entering a service command, but also by the following methods:
- To use the option on your mobile phone, it is recommended to install the eMotion application from MegaFon. It can be used on all modern operating systems. The application is available for download on the official pages of the MegaFon website or in application stores.
- Also, the company’s clients can activate the option through their personal account on the company’s website. This method is quite simple and intuitive.
- Subscribers can always count on the support of the help desk operator. Operators can also help with solving the problem of activating the service. To do this, you need to dial 0500 and press the number 0. After this, you should wait for the employee to respond and explain the situation. Then the operator will help resolve the situation remotely.
Connection
Activation of “MultiFon” occurs immediately after entering a special technical command. Or, it will happen automatically after downloading the application from PlayMarket or AppleStore. You can also activate the service through your personal account. Disabling occurs in the same way: by entering a USSD command, or manually in your personal account. To enable this service on your SIM card, you need to enter *137# and press the call button. The connection occurs instantly, and you will be notified that you did everything correctly. Disabling is done with exactly the same command: *137#.
In the past there was also a Light version of this service, but now, after certain changes, its connection is not possible.
eMotion app
MegaFon allows its subscribers to use the eMotion application on their phones. With its help, you can make calls and exchange text messages, while only mobile Internet traffic is used. In addition, the advantage of the program is that you can make calls and send SMS all over the world, regardless of whether other people have the application installed. You can use the service both via the mobile Internet and via a Wi-Fi connection. The subscriber number remains the same. There is no need to create new accounts.
The application is available for installation to subscribers whose phones run on the iOS and Android platforms.
What is allowed to clients with such a service:
- Automatic authorization is performed;
- Registration is carried out through a code that is sent one-time in the form of a message;
- It is possible to configure the desired mode of incoming calls and SMS;
- You can send not only SMS, but also coordinates, photos, etc.;
- The phone book is synchronized with the installed application. This allows you to quickly and conveniently search for the right person in your contact list;
- Possibility to call all over the world.
Comparison of IP telephony technologies
| Options | MultiFon (for individuals and legal entities - valid by default) | MultiFon Business (for legal entities - individual settings) | SIP Trunk MultiFon (for legal entities - individual settings) |
| Number of simultaneous calls from one account | Only 2 | The default is 2. Expandable to 60 upon individual client request. | The upper limit is not regulated. |
| Connection requirements | Internet | Internet | Only through a connection channel to MegaFon’s dedicated private network (VPN L2). |
| Support for protocols, specifications | VoIP/SIP | VoIP/SIP | VoIP/SIP E1/PRI ISDN |
| Connecting to the service | USSD command | USSD command or contacting the corporate customer service | Contacting the corporate customer service |
Service cost
Subscribers do not need to pay for activation and deactivation of the service. There is also no subscription fee. That is, using the option is completely free. Subscribers will pay for calls and data exchange according to the following tariff schedule:
- Incoming calls are free from any region and country;
- Making calls within the MegaFon network – 80 kopecks/min.;
- Making calls to subscribers who use communication services of other operators – 1.5 rubles/min.;
Also, clients will pay for traffic according to the established tariff plan. As for other payments, especially international calls, it is recommended to look at the detailed information on the company’s website or check with your telecom operator. It should also be noted that the information provided is relevant for Moscow and the Moscow region.
Tariff options "Multifon Business" for flexible management of communication costs
| Option | TO 1500 | TO 3000 | TO 5000 | TO 10000 | TO 20000 |
| Monthly payment (RUB) | 1500 | 3000 | 5000 | 10 000 | 20 000 |
| Outgoing to mobile numbers of Russian operators (rub./min.) | 1,55 | 1,5 | 1,45 | 1,4 | 1,35 |
| Outgoing to landline numbers in Moscow and Moscow Region, St. Petersburg and the Central Federal District (rub./min.) | 0,95 | 0,95 | 0,95 | 0,9 | 0,9 |
| Outgoing to landline numbers of the North Caucasus, Southern, Volga, Northwestern and Ural Federal Districts (rub./min.) | 1,35 | 1,3 | 1,3 | 1,3 | 1.25 |
| Outgoing to landline numbers of the Far Eastern and Siberian Federal Districts (rub./min.) | 1,6 | 1,6 | 1,55 | 1,55 | 1,5 |
How to disable “Multifon” on MegaFon
To deactivate the service, use the following methods:
The simplest is to send a request to the telecom operator. To do this, the subscriber needs to dial *137# on the phone, then press the call key. Next, the service menu will appear on the screen, in which you need to select the “Disable” item. After this, the option will be deactivated.
You can also get rid of the service by using your personal account. To do this, you need to go to the company’s website and register in your personal account. Then go to services, find the required section and deactivate it.
Integrations
Almost all virtual PBXs integrate with amoCRM and Bitrix24. With less popular CRMs, integration is carried out via API, with the help of your developers or paid third-party services. For example, HolyHope, RetailCRM and GetCourse have written integration with onlinePBX on their side.
The functionality of integration with amoCRM may differ from PBX. The most basic functions - listening to calls from the amoCRM interface and assigning them to the responsible employee - work the same everywhere, but otherwise the integrations work differently.
- Mango, Sipuni and Telfin do not have a widget for making calls built into amoCRM - WebRTC;
- We added the call result to onpbx, started working with unanalyzed ones, created automatic creation of offers and automatic closing of callback activity.
- Sipuni, Telfin, Zadarma, onlinePBX do not have call results;
- Telfin does not create contacts automatically; this must be done manually;
to corporative clients
How to connect MultiFon Business and how much does it cost? If you are a corporate client, you can connect to the service in one of the following ways:
Service for Business helps organize multi-channel telephony within an organization. Users have access to various options for using the service, including creating a mini PBX. The service’s website for business clients includes a “Configurator” for the system of use and lists device models that can operate on a corporate network. The configurator and device models that support the Multifon Business service can be studied on the page https://multifon.megafon.ru/devices.
Tariff plans for its use imply a monthly subscription fee (guaranteed payment). Users with corporate tariff plans will be able to choose one of five tariff options depending on requests and the number of numbers used. The minimum guaranteed payment is 1.5 thousand rubles for the junior version of the option, the maximum is 20 thousand rubles.
The cost of outgoing calls to external numbers (not using the Multifon service) directly depends on the selected TO (tariff option). The higher the guaranteed payment, the cheaper the fee for 1 minute of communication.
Prices and detailed terms of use for clients - legal entities in your home region can be found here: https://megafon.ru/ai/document/10264/file/multifon_biznes_cf.pdf.
Configurator
You can download “Multifon” Megafon for Windows 7, and also download it for Windows 10 in a few clicks. To get a file with automatic settings, use the virtual configurator on the service website:
- Select device type;
- Please indicate the manufacturer;
- Receive the generated settings file.
The Megafon “Multifon” setup service is completely free.
In search of ways to save on mobile communications, subscribers try to select more favorable tariffs, as well as connect only those services and packages of minutes, traffic, SMS that are necessary. Many have already tried and appreciated the MultiFon option from Megafon, which allows you to significantly reduce mobile communications costs by making calls via the mobile Internet.
Until recently, a limited number of subscribers knew about this useful service. Even fewer of them, due to a lack of information, could use the option, which expands opportunities and allows you to save on calls. Find out in detail what MultiFon and MultiFon Light are on Megafon. This review provides not only basic information about popular services and how to activate them, as well as the necessary settings.
To fully use the service on mobile devices running Android and iOS, a special eMotion messenger has been created, which is a convenient application that allows you to:
- call from a cell phone to any landline and mobile phones, being located almost anywhere in the world (if you have Internet access). In this case, your interlocutors will display your number in their inboxes;
- send MMS, SMS and location data;
- synchronize all contacts with the list on your phone.
By downloading the eMotion application for smartphones running iOS or Android and installing it on the Megafon number, you will not need to enter your username and password each time you log in - authorization will occur automatically. To register, you only need to enter the password received via SMS once.
Usage
In the stationary version of the application, in order to log in, you need to enter your mobile phone number, which acts as a login. The client for personal computers requires additional configuration, which every user with basic knowledge can handle.
The mobile application that you download from the official resource for your platform will automatically register you. After connecting to the Internet, launch the program and call anywhere in the world. Calls from roaming, when using eMotion, will allow you to save enormous amounts. All you have to do is find a free hotspot in a public place, such as a cafe. Considering the prevalence of open Wi-Fi networks abroad, this will not be difficult to do.
For some territories of the Russian Federation, it is possible to buy special packages of minutes for calls not only in Russia, but also around the world. For example:
- 1000 minutes costs 150 rubles/month;
- 3000 minutes can be purchased for 450 rubles per month;
- 5000 for 750 rubles/month.
Why are call prices so low? Because the call is made through the World Wide Web, which does not create any load on the towers and does not redirect you through the base stations of foreign operators.
Connect all the packages you are interested in through your personal account so as not to get confused in the abundance of available USSD commands. You won’t remember them all, but one day you will need this or that service, so download the official application for MegaFon and select the services you are interested in in a few clicks.
MultiFon - download and setup
Megafon is a popular Russian mobile operator that has a considerable number of unique services.
However, one of the services is innovative even for the global market. This is a MultiFon service. With its help you can use mobile communications via the Internet. To do this, you just need to download MultiFon Megafon to your computer and make the necessary settings. It’s worth saying more about them. Multifon Megafon for other devices (OS):
- For Android you can download from Play Market using this link;
- For an iOS device, download from the AppStore - link;
- Multifon Redirect for iOS - link;
Analogue of “Multifon” for Beeline subscribers
An analogue of this digital service from Beeline can be considered the Veon application. Its main function is sending messages, multimedia, video, as well as voice calls via IP telephony channels.
Calls to external numbers, as in Multifon, are prohibited, just as you will not be able to receive calls to your cell number via an IP network.
This is a disadvantage of Veon, but there is also an advantage: traffic for Beeline subscribers within the application is free, that is, you can communicate without restrictions. But in essence, Veon from Beeline is no different from the familiar WhatsApp or Telegram.
Veon’s audience did not reach the leaders in the digital calling market, even taking into account free traffic. Even taking into account the fact that Veon is an international solution and was available in all countries where the Veon telecom group is present, this did not bring much popularity to the messenger. Therefore, it has been discontinued and the service is no longer available.
Are common
About settings:
To set up a MultiFon account in alternative software clients or hardware SIP phones, use the following parameters: User name: user name in MultiFon (in the format 79xxxxxxxxx) Password: Password Domain: multifon.ru Port: 5060 SIP-Proxy (Outbound Proxy) : sbc.megafon.ru (or multifon.ru) Proxy port: 5060 Authorization parameters for SIP-Proxy (if any): Username: username in MultiFon, on some soft or hardware phones; username in [email protected] Password: Password STUN settings: not needed Transport: UDP or TCP Registration timeout: 60 sec.
Supported codecs:
Alaw, ulaw, g721, g722, g723, g726, g729, gsm, dvi4, h261, h263, h264.
On the megaphone page there are also settings for various most popular programs.
I will describe the preliminary stage, the stage of preparation for using the service as a SIP trunk/provider, and will focus on the unpleasant aspects. So, initially we need a megaphone SIM card, I think you know how to get one, I’ll just add that any SIM card with absolutely any tariff is suitable (both the tariff for individuals and corporate
tariffs), preferably without a monthly fee, with any number (both federal and city numbers are suitable)
So, initially we need a megaphone SIM card, I think you know how to get one, I’ll just add that any SIM card with absolutely any tariff is suitable (both tariffs for individuals and corporate tariffs are suitable), preferably without a monthly fee, with any number ( Suitable for both federal and city).
Then we connect the multiphone service, this can be done either from the Service Guide or from the phone itself by dialing *137# and selecting the connect option. After connecting the service, an SMS message with a login and password will be sent to the SIM card, it is advisable to write them down.
After this, you can already use the received login and password for outgoing calls, but for incoming calls you still need to configure routing.
There are 3 types of call routing for a multiphone:
- 0 — Incoming calls will only come to your mobile phone/SIM card. If I'm not mistaken it's the default.
- 1 — An incoming call will only be sent to SIP. If you plan to use a multiphone on an IP-PBX, then it is better to choose this mode.
- 2- An incoming call is received both on a mobile phone and via SIP. If you plan to use a multiphone as a nice addition to an existing SIM card, then it is better to choose this mode.
Now an example of a request, paste this line into a regular browser:
https://sm.megafon.ru/sm/client/routing/ [email protected] &password=SwordFish&routing=1
where 792812312312 is your phone number, SwordFish is your password, 1 is the routing type.
To check the current routing mode, you can use the following query:
https://sm.megafon.ru/sm/client/ [email protected] &password=SwordFish
