Mgts addresses
It is very convenient to pay for the services of the MGTS company through the office, which can be found in the Moscow region.
It is worth noting that the company provides services for both individuals and legal entities, so you need to take this nuance into account when visiting the company’s office.
This article will discuss the addresses of MGTS company offices, as well as their operating hours.
MGTS toll-free hotline
A phone number you can call from anywhere in Russia - 8 800-250-00-50
. This is a free MGTS reference book.
Hotline MGTS Moscow
Residents of Moscow can contact MGTS around the clock, phone 8 495-636-0-636. This is the MGTS control room, the call is free, but only when calling from a landline in Moscow.
The provider provides support to businesses - for these issues there is a separate multi-channel MGTS telephone, paid (8 495-700-70-70).
Landline phone users should know that the list of MGTS services includes:
- mobile connection
- local telephone communication carried out from landline phones
- providing Internet access
- digital television channels
- CCTV
- other services.
Hotline in other cities
You can call the general toll-free MGTS customer support number 8800 from any city.
But the company's coverage area is limited only to Moscow and the Moscow region.
MGTS offices in Moscow – addresses and opening hours for individuals
The centers of OJSC Moscow City Telephone Network have a convenient location - most are located at metro stations. In them, clients will receive all the information they need, as well as learn about connection methods and terms of services. Addresses of MGTS offices with opening hours are listed on the company's official website. Here you also have the opportunity to see the location of the nearest office on the map, as well as find out information about how to get to it. By calling the contact center you can contact the operator and clarify the work schedule on holidays.
Other ways to contact technical support
For Muscovites, OJSC MGTS is part of the image of their hometown, which is already more than a century old. Previously, the company dealt only with telephone communications, but now the list of services has become much wider. Therefore, communication capabilities with MGTS support have also expanded.
Residents of the Moscow region
can use the telephone number 8800-250-00-50 to communicate with the MGTS operator.
MGTS subscribers can use the additional number MGTS 0636. You can dial it from your mobile number at any time of the day.
The company provides services for CCTV cameras
. By contact number 8 495-636-0-636 you can call a technician for warranty repairs and replacements. You can use cameras by renting them. In this case, an examination of the breakdown is carried out, which determines the cost of repair.
The company's technical support can be contacted on the official page on social networks. To do this, you need to find links to social networks on the official website. There you can find answers to many questions and find out the latest information about the company.
You can send a letter to MGTS by e-mail at the following address, and also write a request on the official website - there is a special form:
This sometimes turns out to be more efficient than calling a live operator.
For the convenience of subscribers, a service is available in your personal account, which provides an urgent support call without dialing a number. MGTS service without dialing is provided for 12 rubles per month.
A personal account also provides the opportunity not to visit the office in person. You can pay for services, change the tariff, and manage services via the Internet. The list of personal account options also includes communication with a company specialist.
You can get answers to your questions using MGTS feedback.
Addresses of MGTS offices for working with legal entities
Separately, it is necessary to consider the work of offices that work directly only with legal entities.
So, in the Moscow region you can find only a few such addresses:
- 109044, st. 1st Dubrovskaya, 1, building 2. A department specifically designed for legal entities. Office work is carried out from Monday to Friday - from 9:00 to 17:30. Weekends fall on Saturday and Sunday;
- 117418, st. Novocheremushkinskaya, 65, bldg. 1. This office is intended to receive both individuals and legal entities. The department works from Monday to Friday - from 9:00 to 17:30. Saturday, Sunday - closed;
- 119019, st. Novy Arbat, 2. In this branch you can also find a department for legal entities, which is open from Monday to Friday - from 9:00 to 17:30. Saturday, Sunday - closed;
- 127322, st. Yablochkova, 19A, Timiryazevskaya metro station. For legal entities, reception occurs from Monday to Friday - from 09:00 to 18:00 (without breaks). Saturday, Sunday - closed.
Photos of offices from MGTS that work with legal entities
Thus, in the Moscow region there are quite a lot of branches from the MGTS company that can help both individuals and legal entities.
The peculiarity of such offices is that subscribers can not only pay their bills through terminals, but also find out the necessary information from the employees of a particular branch.
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What questions can you contact?
With the help of MGTS operators, the following problems are solved:
- selection and activation of services
- select a suitable tariff, change it
- connection of optional services
- obtaining information about promotions and advantageous offers of the company
- find out the details of the provision of security services, video surveillance, and the “Home Operator” option
- find out the amounts to be paid.
If there are malfunctions in the operation of the telephone line or Internet connection, you can call MGTS and try to solve the problem in consultation or call a technician to your home.
MGTS technical support also accepts complaints and suggestions for improving customer service.
What is a telephone exchange?
MGTS is an operator that provides not only landline services. Additionally, the company offers clients:
- mobile communications;
- home Internet and television;
- security;
- service packages.
Among the advantages of this organization:
- Wide range of services for subscribers.
- Optimal prices.
- High quality of services.
- There are enough offices in the capital.
- Possibility to order services as a package, receiving special conditions.
- Convenient ways to control your account.
MGTS has several nodes in Moscow. They are used as local centers that provide customer service. The task of MGTS telephone nodes is to connect clients when making calls.
This company not only introduces new services, but also works to improve the quality of customer service. For this purpose, MGTS renamed the nodes into communication service centers. This procedure was carried out in 2008, but the new names were not fully established.
Response time and specialist competence
The speed of response to a client's request depends on the method of communication. When using online chat, you can get an answer to your question almost immediately.
If a person calls the hotline, then you need to take into account the time of day. The speed of response depends on the workload of operators. Sometimes you have to wait 5–10 minutes. Moreover, you need to take into account the operating time of the answering machine. It is triggered before the subscriber connects to the operator. Users are offered digital combinations that can be used to get answers to possible questions.
Technical customer support has a multi-level system. If the operator cannot answer the client’s question, he will redirect him to a specialized specialist. The switching system works instantly.
How to get to the MGTS office on Osenny Boulevard, 4
From the nearest metro station “Krylatskoye” you can walk to the MGTS branch. For a distance of about 400 m you need to spend 6-8 minutes. You can get there by public transport one stop on buses No. 732, 850, 688, 832, T19, 554, 376 or minibuses No. 358k, 376k, 898.
From the Molodezhnaya metro station you can get to the office by buses No. 229 and 829. You need to get off at the Autumn Boulevard stop and walk about 200 m.
If you are traveling by car, you need to turn right from the Rublevskoye Highway alternate onto Osenniy Boulevard. The second house on the boulevard is the right one.
The nearest parking is located at house number 6 on Osenny Boulevard. It is paid - 40 rubles/hour.
MGTS is the largest Moscow provider. For residents of the Krylatsky district, the company has an office on Osenny Boulevard and standard and extended ranges of services are available for connection.
Other methods of communication
There are several icons on the main page of the site. Two of them are displayed at the bottom of the page on a blue stripe, another one is in the form of a circle to the right above them.
If you click on the blue circle (bottom right), an online chat form will open. The system will prompt the user to enter a phone number and password. After logging in, you can ask any question about the company’s services.
In addition to online chat, the site provides a feedback form. The user needs to indicate his full name, landline phone number, email, select the topic of the question and state its essence. You can attach a file or image separately. Before sending an SMS, you must confirm your consent to the processing of personal data.
Users can separately learn about the company’s services through social networks. For example, on Facebook or VKontakte. The community administrator usually responds within a day.
Additionally, clients can contact one of MGTS branches. Their list can be found on the website of the telecommunications company. Just go to the “Sales Centers” section. Then you need to select “Show list” and region. The system will show the addresses of the branches.
If you click on any address, a new window will open, where the route map and the branch’s work schedule will be presented.
Another way to communicate with the company is a mobile application. It can be downloaded from the MGTS website. The application gives the user access to his personal account.
Also, the company's clients can write a letter to the email address - The mailbox is provided for correspondence with individuals regarding the provision of communication services and technical support to the population.
Addresses of MGTS service offices
Arbatsky
119019, st. Novy Arbat, 2, Arbatskaya metro station
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Bagrationovsky
121087, Bagrationovsky proezd, 18, building 1, Bagrationovskaya metro station
Butovo
117624, st. Skobelevskaya, 22, metro station Skobelevskaya Street
Water stadium
125212, Moscow, st. Admiral Makarov, 14
Domodedovo
115563, st. Shipilovskaya, 34, building 1, Shipilovskaya or Domodedovskaya metro station
Dubninsky
127540, st. Dubninskaya, 12a, Petrovsko-Razumovskaya metro station
Zhulebino
109153, st. Generala Kuznetsova, 18, bldg. 1, Zhulebino metro station
Zelenogradsky
124575, Zelenograd, bldg. 928
Izmailovo
107207, Baikalskaya st., 35, metro station Shchelkovskaya
Maryino
109652, Lyublinskaya st., 169, bldg. 2 shopping center “Mariel”, Maryino metro station
Medvedkovo
127282, st. Shirokaya 12a, Medvedkovo metro station
Novogireevo
111531, st. Sayanskaya, 7, Novogireevo metro station
Ordynka
119017, Moscow, st. Bolshaya Ordynka, 25, Tretyakovskaya metro station
Ostankino
129226, st. Dokukina, 4, VDNH metro station
Petrovsky
125319, st. Chernyakhovskogo, 18, Airport metro station
Preobrazhensky
107076, st. Elektrozavodskaya, 58, Preobrazhenskaya Square metro station
Solntsevo
119634, Borovskoe highway, 43, Rumyantsevo metro station
Textile workers
109129, 8th st. Tekstilshchikov, 8, metro Tekstilshchiki
Timiryazevsky
127322, st. Yablochkova, 19A, Timiryazevskaya metro station
Vernadsky avenue
117331, ave. Vernadskogo, 21, bldg. 3, Universitet metro station
Tushinsky
123362, st. Tushinskaya, 11, bldg. 3., Tushinskaya metro station
Rublevsky
121609, Osenny Boulevard, 4, Krylatskoye metro station
Tsaritsyno
115470, Klenovy Boulevard, 3, building 1, Kolomenskaya metro station
Chertanovo
117525, st. Chertanovskaya, 23a, Yuzhnaya metro station
Where is the MGTS office located in Krylatskoye
Address of the sales and service center in the Krylatsky district of the Western Administrative Okrug: Moscow, Osenny Boulevard, 4 (MGTS Krylatskoye).
MGTS office building in Krylatskoye
Here you can choose a favorable tariff for access to the Internet, mobile communications and digital television, find out about current company promotions, and also fill out an application for concluding or terminating a contract.
The main advantages of the branch for individuals in Krylatskoye:
- convenient location;
- proximity to a public transport stop;
- possibility of payment both in cash and by bank cards;
- polite and competent staff.
MGTS operating hours and hours at Osenniy Boulevard, 4: Monday-Friday - 10.00-19.00, Saturday - 10.00-18.00, Sunday - closed. There is no lunch break.
