The MTS SMS center is what you should first pay attention to if messages from your phone are not sent after installing and activating the SIM card. The option to send messages is enabled immediately as soon as you insert the SIM card, but there are also communication failures. If you can’t send an SMS, then let’s figure out how to solve the problem in a couple of seconds!
In this article, we will provide MTS subscribers with the SMS message center number to set up and explain step by step where you can check whether it is spelled correctly. We will also tell you about other possible reasons why some people are unable to send or receive messages from a mobile device - be sure to read about them too.
SMS center number
Fortunately, the time when for correct communication to work it was necessary to obtain SMS settings on MTS using special commands has already passed. Now all the necessary settings occur automatically when installing a SIM card and its initial activation. It is necessary to intervene in this process only in rare cases - and then you just need to indicate the correct message center number.
Indeed, in some cases, the whole point here is in the incorrect display of the MTS SMS service center, the phone number of which, if anything, looks like this:
- +7-916-899-91-00 (the message center number is relevant if the usual sending method is selected)
- +7-916-896-02-20 (the message center number is relevant if the extra SMS sending method is selected)
Attention! This address of the MTS SMS center is relevant primarily for Moscow and the Moscow region. If you are in another region, you should check the MTS SMS center number with the regional operator by calling 8 800 250 08 90 or in person at the contact center.
Below we will provide detailed instructions for setting up the reception and receipt of SMS on your phone manually. If this method seems complicated to you, then you can simply request MTS SMS settings at any time.
You can order it on the official website by following this link: https://moskva.mts.ru/personal/podderzhka/mobilniy-internet/zakazat-avtomaticheskie-nastroyki
How to setup
In most situations, all necessary SMS settings are installed on the mobile device by default. But in rare cases you will have to set up the service yourself. To do this, follow these steps:
- Turn on the device and open the “System Settings” section.
- In the list, find the applications tab and go to the SMS/MMS section.
- This will open the messaging menu. Here you can set the required alert melody and set a limit for storing received letters.
- Open the "Advanced" tab.
- In the next window, click on the SMS number button src=»https://mtsonline.ru/wp-content/uploads/2018/10/smscentre2.jpg» class=»aligncenter» width=»350″ height=»704″[/ img]
- A field will appear in which you need to enter a phone number from your provider. Currently, MTS has the following combination – “+7”.
- Set the message type to Standard or Regular.
- The exchange channel is GSM.
- The duration of storing letters in the device memory is maximum.
After that, save all changes and try sending an outgoing SMS. If everything was done correctly, the function will be executed. For each manufacturer and on different smartphone models, the location of the main menu elements and interface may differ. Therefore, take the algorithm as a basis for all Android devices.
In addition to the above settings, in order to exchange messages, you need to install the “Short Message Service” option. Do this on a page in your personal account or in the mobile application.
If you cannot make adjustments, seek help from the operator’s consultants at any service and sales office of the company. Please take your passport with you to confirm your identity. To find out the telephone number of the center, call the technical support line - “0890”. Here you can get an answer to any question around the clock and free of charge.
Setup instructions
If all your problems started with rearranging the SIM card, then you can try setting up sending SMS messages to MTS manually as follows:
- Go to "Settings".
- Find the "Manage SIM cards" section.
- Enter the “SMS/MMS” block.
- Make sure that the SMS center number is set correctly (see the previous block).
Also, check that the other parameters are correct:
- Message type: text, SMS, standard.
- Data transmission channel: GSM
- Shelf life: maximum
- Conditions for sending and receiving text messages
What kind of service is this
The short message service is considered one of the standard functions of any telephone and is provided free of charge to all subscribers. You can use it to exchange text SMS. All incoming alerts are not subject to tariffs, and the cost of outgoing ones depends on the established tariff plan on the SIM card.
After purchasing a new mobile device or when connecting a SIM card from the Mobile Telesystems company, all the necessary settings for mobile Internet, SMS exchange and voice communication are installed automatically. But there are exceptions when you need to make all the changes to the device software yourself. Otherwise, you will not be able to send SMS text. In the settings tab of almost all modern devices, an SMS center section is implemented, this is like an access point for consuming network resources. The correct operation of the equipment depends on it.
Conditions for sending messages
Now, in the age of messengers, many people probably do not know the basic conditions for sending simple SMS, so we have created a short reminder for you on this topic.
- Billing is done on a per-character basis, and this includes spaces and punctuation marks.
- The volume of one message is either 70 characters (if you write in Cyrillic) or 160 (if you write in Latin).
- If you exceed the volume of one message by at least one sign, the system will regard this as two SMS and you will be charged accordingly.
- If you create a newsletter, do not forget that you will have to pay for each of the messages sent separately.
- The price of the message is determined by the operator according to the tariff you choose. Also, there are tariffs with an already connected SMS package. In fact, the price may differ significantly when sending messages to another region, and especially to another country.
- Also, prices differ depending on the operators - so, if you write to an MTS phone, the price will be one, and if, for example, on Beeline, then another.
Problems when the SMS center fails
It is not recommended to trust the gadget to children, who may accidentally change the settings for receiving SMS. They may unwittingly set a different center number, causing the device to not process SMS.
The above problem can be fixed in a short time on any Android smartphone. After restoring the settings, you will be able to return to your correspondence. This process will be similar to deleting data using Factory Reset. To make sure the system is working, you will need to receive an SMS delivery report.
SMS package offers
MTS has a huge number of profitable offers to provide free SMS packages. There are one-time packages for a one-time payment, and there are periodic packages for a subscription fee. You can choose the appropriate option based on your own requirements.
Let's look at all active offers:
Periodic batch size | Monthly subscription fee | Activation method |
100 pcs | 120 rubles/month | USSD *111*0100#, or send text 0100 to number 111 |
300 pieces | 210 rubles per month | USSD *111*0300#, or send text 0300 to number 111 |
500 pieces | 260 rubles/month | USSD *111*0500#, or send text 0500 to number 111 |
1000 pieces | 340 rubles/month | USSD *111*01000#, or send text 01000 to number 111 |
One-time package size | One-time fee per package | Activation method |
50 pieces | 75 rubles/month | USSD *111*444*50#, or sending the text “50SMS” to number 111 |
150 pieces | 210 rubles/month | USSD *111*444*150#, or send text “150SMS” to number 111 |
300 pieces | 300 rubles/month | USSD *111*444*300#, or send text “300SMS” to number 111 |
SMS packages do not work for short and landline numbers. SMS balances do not carry over to the next billing period. In order to correspond without any restrictions, it is recommended to use MTS. The subscription fee is 10 rubles/day, for which any outgoing messages to all subscribers within the network are completely free and without restrictions. When sending to other destinations, the limit is 30 messages/day. To activate the service, enter the USSD request *111*2230#.
Sending problems: causes and solutions
If the problem does not lie in the SMS center, then you can look for other reasons for problems with sending and receiving text messages from other subscribers of mobile operators. Let's look at them in order:
- The SIM card has run out of money - if SMS messages have stopped being sent, but incoming messages are still being received, then check the balance; perhaps the sending is not going through because the balance is below zero or equal to it;
- The SIM card or device is damaged - remember if your phone fell from a height or into water;
- There is no free memory on the phone - try clearing the device’s memory, including the one where incoming and outgoing letters are located;
- The subscriber has added your number to the blacklist;
- The subscriber number, or rather its format, is indicated incorrectly - you can write the subscriber number in the Russian Federation either +7 or 8;
- There is no access to the network - check the network signal scale, it may either be absent altogether or be too weak;
- Check to see if you accidentally activated Flight or Airplane mode when you manually turned off cellular access on your device;
- Failure in the mobile network - perhaps the problem lies in a system failure of the operator, to exclude this, call the hotline and clarify this nuance.
Possible causes of problems
If you have already found out that the cause of your problem is not the MTS SMS service center, then you can check the following options:
#1 Phone memory is full
There is usually a limited amount of space in the device, which may vary from device to device. So, try deleting a few messages - perhaps this simple action will solve your problem.
#2 The number has run out of money
Sometimes we don't pay attention to the most trivial things, such as lack of money in our account. You can check your balance using the *100# command or any other method convenient for you.
#3 No access to mobile network
If you are in a subway, a basement, or anywhere else where network access is weak or nonexistent, sending messages will most likely be impossible. Also, the lack of a network may result in the Airplane mode being accidentally turned on.
#4 The recipient's phone number is incorrect
Sometimes sending failures occur for the simple reason that the recipient's phone number is entered in the wrong format. We remind you that the correct spelling looks like this:
+7
For comparison, the incorrect spelling is:
8
As you can see, the difference is that two symbols (+7) are replaced by one (8).
#5 You have been added to the blacklist
If you quarreled with a person and now you are unable to send him a message, then there is a high probability that the subscriber has added you to the black list.
This cannot be corrected except by trying to write from another number unknown to the subscriber.
#6 The device or SIM card is damaged
If the phone or SIM card is physically damaged, basic communication functions may be damaged.
Description of service
What is SMS? In general, this abbreviation stands for “short message service” and is translated from English as short message service. A similar service, used by any cellular operator, allows you not only to receive, but also to transmit text messages of various sizes. The amount of text depends on the model and type of user's mobile device. The service allows you to:
- Quickly transmit information either to one recipient or to several ( by sending a group message ).
- Exchange “business cards” of contacts.
- Convey information by sending special text templates: “I’m busy”, “call back at ..”, “I’m at a meeting”.
We remind you that in most devices such templates are already included by the developers, however, you can always develop your own and add it to the list available for use.
Algorithm of actions
In fact, the scheme for writing and sending SMS is similar for all mobile operators. It is as simple as possible and looks like this:
- Enter the corresponding section of the menu, or a tab on the main menu (those icons that are displayed on the main panel).
- If an SMS is being written to a subscriber for the first time, then press the “create” button. If you are already in correspondence with the recipient, then simply press the “reply” button.
- In the “To” line, select one or more required contacts. In the latter case, this will already be a mailing, but will not affect the content of the text in any way, and each of the recipients will not see the other recipients.
- Enter symbolic-alphabetic text or numbers - everything that needs to be transferred to the recipient.
- Once you have finished typing, you can send a message using the corresponding key.
Features of use
Due to the fact that SMS are initially sent to the distribution center, in the history and details of expenses, the SMS center number may be displayed as the addressee of the message.
Messaging services are often used to activate or deactivate services. To activate or deactivate options, you need to send a special text to the service phone number.
Please note that sending SMS to short numbers that contain from 3 to 6 numbers is paid in accordance with the tariffs of the plan connected to the SIM card.
If the user sends the same text to different recipients, then each message is paid individually. If the SMS is in a large format, that is, it contains more than 70 (160) letters in Cyrillic (Latin), it is divided into several parts. One part can contain no more than 67 (153) characters. Each such volume is considered one complete message and is paid in full. That is, if the text of the message is, for example, 200 Cyrillic characters, and the cost of one message is 1.5 rubles, then for such a volume you will have to pay as for 3 full messages, that is, 4.5 rubles.
MTS short message service - what is it?
It has already been indicated above that the MTS short message service is SMS messages familiar to everyone. There is no need to explain in detail what this is, since almost every subscriber understands what the mentioned function is. But the basic principle of its operation should be described, since it is important for setting up SMS and dealing with possible difficulties. In general terms, the process of sending text is as follows:
- the sender types the message he needs on his mobile phone and sends it to the recipient;
- SMS is sent to a shared server, from where further text redirection occurs;
- then the message reaches the recipient;
- if it is impossible to deliver an SMS, it temporarily remains on the server (for 3 days) until delivery becomes possible.
After three days, unreceived SMS messages are automatically destroyed by the operator.
MTS service center phone number
Perhaps this number has become outdated over time, and you cannot properly configure your mobile phone to receive SMS messages. Such problems are usually solved quickly and easily: a call to the MTS operator allows you to free yourself from any questions regarding the specifics of using the services. If you encounter a problem that you cannot solve, call the employee on duty and tell him about it! Rest assured that within five to ten minutes your issue will be resolved!
In order to reach MTS Service Support, you are asked to dial “0890” + “0” on your mobile phone.
Is it possible to send MMS for free?
You can send free multimedia messages only via the Internet on the MTS website. In the appropriate form you must enter:
Number of the sender and recipient of the MMS; Text header in the “Subject” column; Text in the body of the letter (no more than 1000 characters); Attach an additional file (picture).
After filling in the required fields, click on the “Submit” button. This service has its own limitations on the number of MMS sent from one IP address - no more than one message per 2 minutes. The total size of MMS cannot exceed 300 KB and be sent more than once every 2 minutes to the same subscriber or to the same IP. It should be taken into account that free MMS will not reach those users who are prohibited from receiving information messages from the mobile operator’s website.
Additionally
In addition to the above, a special way to connect delivery to iPhone deserves attention. To configure receiving notifications, you will need:
- write the required, planned text;
- add an exclamation mark at the very beginning of the text;
- between ! and the message to me should be spaces;
- send.
As a result, the recipient will see a regular message without additional characters, and the sender will know that what was written has already been delivered to the recipient.
Price
The final cost of service is the most interesting question for clients. The service is activated free of charge. The price of sending one SMS will depend on the following parameters:
- service region;
- telecommunications operator;
- Availability of additional options that provide a discount on text messaging.
If you often use correspondence, pay attention to the possibility of activating an additional package, which includes from 100 to 1000 prepaid SMS. The savings in this case are significant. Detailed information on all additional options is located on the corresponding page of the operator’s official website.
How to disable the short message service on MTS
If the service of sending and receiving SMS messages has become unnecessary, you can disable it at any time. To do this, you can use two methods: set it up in your personal account on the MTS website, call the operator and ask to disable the function.
- Printing MTS calls - how to do it. How to get details of MTS calls in your personal account or via SMS
- Attention
- To communicate with the operator, you must prepare your passport data and the code word that was generated when signing the contract for the provision of services.
It is best to call the call center from the number where disconnection is required. You can also come in person to a nearby MTS office. You will be required to present an identification document.
If you just need to disable advertising SMS mailings, then just dial a short command: *113*374#. If the connection was made by the subscriber himself, then you can disable it through your personal account on the MTS website or in the application, which you need to download and activate on the device.
MTS occupies a leading position in the ranking of cellular operators. The company offers convenient services and additional services that are available to all its subscribers. SMS messages are indispensable for subscribers and will always be in demand.