Paid incoming calls to MTS or not in 2021 - reasons and what to do?

Customers who often visit different regions of Russia want not to overpay for communications and are looking for additional options that can reduce call costs. The MTS company has made a service called “Incoming Travel in Russia”, with which the client will not have to pay for incoming directions. More detailed information about the option and the rules for its use will be provided in the article.

What's free when traveling around Russia

The abolition of intranet roaming has become a hot topic in 2021. Operators abandoned it and made service packages valid throughout Russia. But confusion has arisen with the regions - the home region is now considered to be the region in which the traveler is currently located. And if a subscriber uses a tariff with a package of local calls, then calls within a given region become local. And calls to the “native” network where the connection was made turned into long-distance calls.

Internet from MTS has been operating throughout Russia since 2021 without additional payments. This opens up the possibility of communication through social networks and instant messengers (including voice).
As for calls and SMS, pricing here depends on the parameters of the tariff plan. If the packages are local, they are valid only in the region where the subscriber is located - calls outside of it are considered long-distance. If the package is valid throughout Russia, there is no need to think about roaming issues - go to any region and communicate under the same conditions.

Price

It was already mentioned above that users do not have to worry about the cost of the service. The operator made it extremely accessible, deciding that both connection and subsequent use must be provided free of charge.

But people who connect need to take into account that the option is active only when registering in the operator’s network. When connected to a third-party network, it becomes inaccessible. It is important to mention the fact that the action does not apply to outgoing calls. They are charged according to the current, basic conditions of the tariff plan used.

The fact that calls from numbers of third-party telephone companies or from MTS subscribers of those constituent entities of the Russian Federation that the user has left requires payment deserves special mention. Rates for such calls remain at the standard level provided for by the current tariffs. You should remember this so as not to find yourself in an unpleasant situation that requires an urgent replenishment of the balance or leads to unexpected expenses.

Favorable tariffs for MTS roaming in Russia

The following tariffs work without surcharges and roaming in the MTS network:

• “Tariff” – includes from 500 to 3000 minutes within the Russian Federation and unlimited Internet. Monthly payment – ​​from 650 rubles, depending on the selected package.
• “ULTRA” – 5000 minutes within Russia, 20 GB of traffic and premium service for 2900 rubles/month.
• “Smart Zabugorishche” – with weekly tariffs. Includes 7 GB of traffic, 350 minutes to local numbers and MTS Russia numbers weekly for 250 rubles/week.
• “Smart Top” is the most expensive tariff plan, suitable for traveling without additional payments.

All other MTS tariffs provide for changes in tariffs.

As an example, consider the “Red Energy” tariff plan. In the connection region (in our case it is Moscow) all local calls are charged at 1.6 rubles/min. Intercity calls to MTS Russia numbers cost 5 rubles/min, to all other numbers – 8 rubles/min. A trip from Moscow to Krasnodar will change the tariff - calls within Krasnodar are charged at 1.6 rubles/min, to Moscow - 5 or 8 rubles/min, depending on the operator. The situation changes with the help of modifier options.

Connect all the options described in the article in advance to avoid additional costs due to changed tariffs.

Description of service

MTS is constantly developing and trying to make communication services more economical and profitable for its users. Sometimes the essence of options and tariffs is not always clear to end users – clients. The offer from the mobile communications company will allow customers to travel to other regions of the country and not pay for incoming calls that were made from the region of residence by other MTS customers. In other words, internal network communication will be free.

All the client needs is to connect to the service before traveling and start saving money from the first minutes of their stay in other regions.

Option “Russia is like home everywhere”

This option establishes a single tariff for calls in all directions throughout Russia. The subscription fee is 5 rubles/day, calls are charged at 3 rubles/min. Local calls are charged as before, but travelers are more interested in calls to the connection region - they are becoming cheaper. Using the example of “Red Energy” and a trip to Krasnodar, calls to the capital of Kuban cost 1.6 rubles/min, to Moscow – 3 rubles/min. To connect, send the USSD command *111*528# or use your personal account.

Why did incoming calls to MTS become paid?

MTS introduced such rules as a result of changes in roaming conditions. The practice of paid inboxes was introduced 15 years ago and ended almost immediately. It was canceled, considering it contrary to laws and consumer rights. Now they have resumed in a new format.

To find out whether incoming calls are paid on the tariff:

1. Log in and view statements and conditions in your personal user account.
2. Read SMS from your mobile operator.
3. Contact the manager via short number.
4. Visit the branch.

Options for packaged tariff plans

There are two options in this category

1. "Home package Russia". Designed for short trips, the subscription fee is charged daily - 10 rubles/day.
2. "Home package Russia +". Created for those who leave for longer than 10 days - the monthly fee is 100 rubles/month. If the trip will take 11 or more days, connect the second option.

The essence of these options is to expand the coverage area of ​​packages of minutes and SMS on package tariffs to other regions. If your tariff includes only local minutes, connect one of the options and communicate with all of Russia, using only the package - without overpayment or additional payments. Sending SMS is charged in the same way - they are consumed from the package. Options are valid throughout Russia. After arriving in the connection region, they must be turned off to avoid unnecessary costs.

Options are valid on the following tariff plans:

• "My Unlimited";
• "Smart Unlimited";
• "Smart";
• "Smart mini";
• "Smart NonStop";
• "X";
• "Smart Light";
• “Smart Device” (and its archived version “Smart Device 032017”);
• "Mobile.BIG".

Check compatibility on this page by selecting the fare you are using and your travel region. To connect to the version with daily billing, send the USSD command *111*743#, to connect to the version with monthly billing, dial *111*128#. You can connect options through your personal account.

What types of roaming does MTS provide?

There are several types of roaming that the owner of an MTS SIM card can connect to. Some are intended for traveling abroad, others - within the country. Each mode has its own characteristics, which will be described in detail below. These tariff plans can help the network user save money when talking with family and friends while outside the country or in other areas.

National – intranet roaming in Russia and Crimea

People who use the tariffs of a Russian cellular operator do not need to perform special actions to connect to roaming in Russia or Crimea. This happens automatically when a subscriber leaves his home region and moves to a neighboring one. National roaming is part of the basic tariff plan, so activation by contacting the operator, sending SMS or logging into your personal account on the official website is not required. However, network users may have special discounts if they subscribe to the following tariffs:

• “Everywhere feels like home.” The service will allow subscribers to feel comfortable while talking with loved ones from other regions. Payments for on-net conversations, as well as for calls to landline phones, have been significantly reduced. Network users will have the opportunity to send up to one hundred SMS messages per day for free, receive free incoming calls, and make long-distance calls to neighboring regions (for example, Moscow - St. Petersburg, St. Petersburg - Krasnodar and others) for three rubles per minute. The price for communication to native regions is the same.
• "Your country". This tariff plan is ideal for people who move to one of the regions of Russia for work or study. The service provides comfortable prices to network subscribers, allowing them to contact their loved ones at competitive prices. The user of this roaming will pay one and a half rubles per minute of call within Russia and the CIS countries (Ukraine, Belarus, Moldova, Kazakhstan, etc.). The same cost for communication with China, Vietnam, South Korea. For every incoming call lasting more than five minutes, an MTS subscriber will receive one minute of conversation as a gift.
• "Hometowns" The package is perfect for people who have many acquaintances and friends in other cities of Russia. If they also use it, they can save significant amounts on calls. The cost of the call will be equal to the price paid per minute of conversation by a network user at home. However, it is worth remembering that the tariff is only valid when a person is in his region making a call. The MTS service works on almost all tariff plans, excluding the unlimited “Practical” and “MAXI” packages.

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International around the world

The Russian mobile operator gives its subscribers the opportunity to connect to cheap roaming in foreign countries. This is especially true for those who are planning a long trip to Europe (Italy, Spain, Bulgaria, Germany), warm countries (Egypt, Turkey, India, Israel). Calls will also be cheaper for those traveling to neighboring countries - to Belarus, Ukraine, the Caucasus (Abkhazia, Georgia), and Kazakhstan. Subscribers will also be able to make a small payment when traveling in the Far East (China, Thailand, etc.). Types of roaming. This option is suitable for those who wish to use exclusively head communication services when traveling to the cities of Ukraine (Kyiv, Odessa, etc.), Belarus, the Czech Republic, Finland, and so on. A person will be able to talk with loved ones or colleagues who call him from mobile or landline phones, and also independently contact them using outgoing calls. In addition, the subscriber will be able to receive messages from MTS on the SIM card, but will not be able to send them independently.

How to activate roaming in Russia

Unlike international roaming, intranet roaming does not require a connection. It is active for subscribers by default. To gain access to communication services, keep track of your balance - it must be positive. A bank card connected to your personal account will help you top up your account while traveling. It is also available to subscribers, allowing them to use communication services with a negative balance.

When located in the Yamalo-Nenets, Khanty-Mansi Autonomous Okrug and Perm Territories, the mobile phone can connect to partner cellular networks. In this case, communications are charged at national roaming prices. To register with MTS, use the manual settings in the phone menu.

How to disable

Similar to connection, users can disable the service using several convenient methods; each client can choose a more convenient method for themselves:

1. Disabling is carried out through a service request *111*473#. After entering, you will need to make a call to open the menu. In the menu itself, you will need to select the disable option, and the service will be deactivated within a few minutes. After deactivating MTS, send an SMS confirmation of the operation performed.
2. Also, using the phone, deactivation is carried out via SMS. To do this, the client will have to send an SMS to 111 and indicate the code 4730 in the body of the letter. When the option is disabled on the phone, a counter SMS confirmation will be received.
3. If you cannot deactivate using the methods presented, you will need access to the Internet. Through your computer you need to go to the MTS website and go to your personal account. Next, go to the section with tariffs and services, and then disable “Inbox when traveling in Russia” by pressing the button. You can also disable the option through the “My MTS” mobile application. The functionality of the application is similar to that of a personal account, but the version works on the phone, which is sometimes very convenient.

It is worth noting that the service does not have to be deactivated, because it is provided free of charge and there is no charge for a subscription fee. It can be constantly turned on, and as soon as the user leaves his region, the service will be activated and automatically save money.

If you encounter difficulties using, activating or deactivating the service, you can always contact MTS employees for help. To do this, visit the company salon or you can call the customer service operator at 0890.