Login to your personal account
When traveling abroad, we want to continue to use mobile communications on favorable terms. GoodLine, founded in 2004, was the first in our country to provide its subscribers with profitable mobile communications in roaming, allowing them to reduce costs by up to 10 times. This opportunity arose thanks to cooperation with foreign mobile operators and our own developments.
More than a million of our citizens have already trusted GoodLine by purchasing tourist SIM cards. Subscribers of this operator can manage their tariff, make payments, etc. through their personal account. In this review, we will talk in detail about the rules for registering an account and describe its capabilities.
Personal account functionality
Users of the GoodLine personal account have access to the following functions:
- Account status control.
- SIM card payment history.
- Control of account expenses, detailing of calls, GPRS services and messages.
- Top up your balance using a bank card.
- Connecting and disabling additional services.
Next, we’ll look at how to connect your personal account in the system.
Download the GoodLine mobile application
The GoodLine company has a mobile application for owners of cell phones with the Android operating system. It’s called “Technical support and payment for services” and from the name you can already understand the set of functions:
- connection of services, tariff management;
- viewing the balance status;
- contacting a bot or chatting with an employee;
- payment and activation of auto payment;
- call a communications engineer.
Owners of phones with the iOS operating system can install the “Technical Support” application. It will allow you to control your balance, make payments and switch service packages.
Online application for connection
To connect to the service online, you need to visit the provider’s official website and fill out an application. In a special form, the user is required to provide personal data: first and last name, country and address of residence, date of birth, email address, mobile phone number for contacts, password to enter the account. After filling out the application, you will receive an email with a link that you need to follow to confirm your registration. Next, the user can log into his personal account using his login and password. Already in your account you will need to add a valid mobile phone number in the format 372XXXXXXXX. A message with a verification code will be sent to this number, which you will need to enter on the page.
Registration in your GoodLine personal account
In the registration form, the user fills out all the required fields:
- Email address.
- First and last name.
- Mobile phone number (other operator).
- Password.
- Password confirmation.
All you have to do is agree to the terms of the user agreement, allow the processing and storage of personal data and click the send button.
A request will be sent to your email to confirm your registration. And the specified backup phone number will be needed to recover the password in case of loss.
Tariff and service management
The operator offers several tariffs to choose from, including:
- "Planet-Good" - basic, free, no subscription fee. Outgoing calls cost $0.05 per minute. Incoming calls are free in 144 countries. Free dialing to Russia via Skype and Viber. Internet outside Russia – from 1 ruble per megabyte.
- “Very Good” is a free tariff, no subscription fee required. 4G is supported and free incoming calls are available in 67 countries. Mobile Internet is unlimited and costs $10 per day.
- Mobile kit with slots for two SIM cards “GlobalPhone “GoodLine”. No monthly fee or starting capital. Outgoing calls to Russia for $0.05 per minute. Free incoming calls are available in 144 countries. Price 1449 rub.
Tariffs are constantly updated, and the provider offers new versions every season. Each tariff includes a wide range of services related to Internet access, free communication via Skype and Viber, SMS, calls to Russia and other countries, and so on. The subscriber can manage tariffs and services in his personal account online. – connect and change tariffs, refuse unnecessary services, etc. Here, in your personal account, the subscriber can find out the commands with which you can switch from tariff to tariff. So, to find out your tariff, just dial * 146 * 088 * 890 # on your mobile phone. To switch to the “Good-Vacation” tariff, you need the command * 146 * 088 * 875 #, to “Good-Travel” - * 146 * 088 * 876 #, and so on. The transition between tariffs is paid, from 3 to 5 dollars. The amount is debited from the SIM card account, information about this operation is sent to your phone or E-mail.
Customer Reviews
Becoming a GoodLine subscriber is quite simple. To do this, just register in your personal account and select a tariff plan. A SIM card can be ordered via Russian Post or obtained from sales offices. Tariffs are managed and paid remotely, and hotline operators are always ready to help mobile operator subscribers solve any problems.
To get a complete picture of the GoodLine company, we suggest reading real reviews from its clients. Therefore, we have collected positive and negative reviews from different sites for you.
A user under the nickname thesvetlana has been a GoodLine subscriber for 10 years and has traveled all over Europe with him. The woman says that in comparison with competitors and roaming, communication fees here are mere pennies. Svetlana still has the old tariff and it has not changed, which inspires confidence in the operator. The connection quality is excellent and there are no interruptions.
User Attila spoke about the pros and cons of the mobile operator. He has been using it for several years and mainly when traveling to Turkey and Egypt. The quality of communication is satisfactory, and the payment is cheaper than that of the native Megafon. The man also noted that the SIM card can lie idle for years and when it is connected, the balance will be the same. But among the minuses, he noted that it is not possible to use the operator in Russia and the company has its own ruble exchange rate, which is higher than the Central Bank of the Russian Federation.
The mobile application also contains reviews of the service. For example, Evgeny Chirkov writes an appeal in support. After the update, his personal account constantly crashes and he cannot carry out operations in it. Before this, he was happy with everything and could easily use the functionality of his account. Technical support responded immediately and corrections were made to the program on the same day.
There are negative reviews from customers who do not fully understand the tariffs of the cellular operator. So on one of the sites, an anonymous user from Stockholm is extremely outraged that his tariff was changed and now the card is valid for only 6 months. He often travels abroad and planned to use the services of a cellular operator for a long time. From the response of the GoodLine company specialist, it is clear that no one changed the man’s tariff. The SIM card is automatically temporarily blocked 6 months after its last use. To activate it, it is enough to perform any action. In this case, the balance is completely preserved and the subscription fee for the cold period is not charged.
If you are already actively using your GoodLine personal account, we ask you to share your experience with other users. Tell us about the pros and cons of the service so that we can evaluate the resource.
4 / 5 ( 2 voices)
Top up your card balance
There are several ways to top up your SIM card balance:
- With a bank card from any country in any currency in your personal account. When selecting this function, you will need to enter a phone number, amount, email address or contact phone number. Click the “Pay” button, and then you will be taken to the page for entering your payment card details. Within 5 minutes the balance will be replenished and a message will be sent to your phone.
- Express payment card. The balance, both your own and that of another GoodLine subscriber, can be topped up from any country in the world. Cards are sold in all communication stores and travel agencies, in denominations of $10, 25 and 50, in rubles - 300, 750, 1500. When purchasing ruble cards, they will be credited to the balance in dollar equivalent.
- On the Internet from the Eleksnet electronic wallet. Registration on the website of this payment system is simple and very fast. After its completion, enter the GoodLine mobile number in the format 372XXXXXXXX. On the page with the payment form you need to enter your wallet number, top-up amount and payment code. The system charges a 2% commission.
- You can save yourself from all the hassle of crediting money to your account by activating the auto-replenishment service from a bank card. As soon as the amount in the account drops below $7, the balance will be automatically replenished. You can link up to 3 phone numbers to one card. Transaction messages are sent by email and phone.
Online technical support
Technical and information support is available to GoodLine subscribers around the clock, both by calling the call center 8 (800) 100-00-18 and online. The client can write about his problems with the network and wishes to the provider’s email or through the Internet feedback form. You will need to indicate your name, city, phone number or E-mail, then write the question itself. You can also use the request form for technical support of the site. It is located in the “My Services” section. The answer will follow as soon as possible.
Service calculator in your GoodLine personal account
All services and tariffs from the operator have different prices, and sometimes it is difficult to decide what is more profitable or more convenient when traveling. To choose the best option, you can use the tariff calculator in your personal account. To do this, on the “GoodLine SIM card” tab, click on “Call/Internet costs”.
In the form that appears, select which country you are planning to call from and click “Calculate call cost.” And the subscriber himself will figure out the upcoming expenses.
About the telecom operator
(company founding date: May 24, 2004) is the first company in Russia to provide profitable roaming services abroad to mobile subscribers. This became possible thanks to cooperation with foreign telecom operators and our own telecommunications and software developments.
The result of long-term work was the introduction of GoodLine tourist SIM cards to the Russian market, which can reduce the cost of mobile phone calls in roaming by up to 10 times. At the same time, the company introduced a new term on the Russian telecommunications market: “tourist SIM cards”, which quickly spread, becoming the name of the target segment of the telecommunications market.
is the leader in the sale of tourist SIM cards in the Russian Federation, controlling more than 65% of the tourist SIM card market. At the beginning of 2019, more than 1 million people are GoodLine subscribers, and their number continues to grow. These are tourists, businessmen and corporate clients.
How to delete your personal account?
If the service agreement was concluded at the company’s office or at its representative office, you need to go in and write a statement refusing the services of the provider. After this, your personal account will be blocked automatically.
The same can be done in your personal account. Log in using your username and password and find the command to delete your account. The system will issue a warning that after this the subscriber will not be able to use the site’s services. You must agree to this by clicking “Yes.”
There is a third option: write to the site administration with a request to delete your account.
Stock
In the promotions section, today you have access to a pleasant bonus in the form of a free month of Internet use if, at your request, your friend connects to a tariff plan with a speed of more than 55 Mbit/s, Big TV or cable television.
If you connect at the appropriate rate, the next month will be free for both of you. So, as they say, don’t have a hundred rubles, but have a hundred friends.
- How to register a personal account on telekarta.tv
created a Personal Account, which was recently changed, according to the wishes and requests of subscribers. Thanks to the new system, replenishing your account and paying for services, managing packages and additional functions have become even easier. The interface is intuitive, you can use the program as simply as possible, in a few clicks. Developers are always in touch - you can send suggestions or comments on the work by clicking the “Report a bug” button.