How to take a trust payment on Tele2 in Kazakhstan


Extra balance from Tele2 Kazakhstan — credited to all subscribers. This means that if you run out of units, you can ask for them as a loan, you just need to know the special USSD command. After entering it, the operator will provide the required amount, provided that you have no debt for other services.

Trust payment from Tele2 in Kazakhstan

It often happens that the balance goes to zero, and we need to call urgently, but there is no way to top up.
Sound familiar? Then comes to the rescue. This service provides funds for the balance on credit. Upon expiration of the period, which is from 3 to 10 days, it is necessary to top up the balance with the debt commission. available and connected to all subscribers without exception free of charge. Before you want to take a trust payment, be sure to read the terms and requirements of the option provided.

Options for receiving money

Tele2 in Kazakhstan

The company’s website contains detailed information on how to borrow money from Tele2, but what kind of service is this? Thanks to the trust payment, the company's subscriber has the opportunity to borrow money from the operator and repay it according to the terms of service. There are many options for using the service, it’s worth considering everything, and the client will decide for himself what is more convenient for him to use.

The denominations are numbered for a reason; we will return to the reason for assigning ordinal numbers.

Requirements for providing the service:

  1. The service can only be used by those subscribers who activated the SIM card at least 2 months ago, taking into account the monthly expenditure on mobile communications. Otherwise, your account will be denied.
  2. How much credit you may have is determined by your request, taking into account the monthly costs of the tariff plan.
  3. By using the service, the subscriber undertakes to repay the debt. Funds will be withdrawn from your main number regardless of whether the option was used or not.
  4. This service can be found as the main account when dialing the command *111#
  5. The user number must be active, only in this case the service can be provided.
  6. You can receive the promised payment with a balance that is either equal to or more than 0 tenge. There shouldn't be a minus.
  7. The service will not be available if the previous debt has not been repaid and will become available again after repayment.
  8. After 30 days of outstanding debt, your number will be blocked.
  9. The service remains available even in roaming.
  10. Any tariff plan is indicated including VAT.
  11. The amount you receive can be used on any services you need.

What happens after the expiration date? After replenishing your balance, 120 tenge will be withdrawn from it. 100 tenge is your debt, and 20 tenge is directly the commission.

This operation can only be used by those subscribers whose SIM card was activated 180 days before receiving payment. You will receive 200 tenge in debt.

To receive, dial *141*2#. A window will appear in which you will need to select:

  • Digit "1" to activate the service
  • Number “2” to find out information about the service.

The connection price is 40 tenge. The service will also be active for 3 days. Upon expiration, the balance will be cancelled.

Payment for 200 ₸

If a subscriber needs a larger amount of funds for calls or web surfing, and the card was connected relatively long ago, the Tele2 Kazakhstan operator offers the “Trust payment 200 ₸” service.

A simple option for getting extra balance on Tele2 KZ is to send a request from the keyboard using the SSMD combination - * 141 * 2 #.

When connecting to the service center, enter:

  • 1 - to activate the service and receive a transfer of 200 tenge;
  • 0 - to listen to the information video.

Commission payments for transferring funds are 40 ₸.

The amount of 200 tenge is transferred to the balance of the subscriber who activated the service, which is suitable for calls or paying for Internet traffic.

Important: Unused balance cannot be used after 72 hours and is automatically written off.

What is it for

Currently, services of mobile operators are especially popular, which allow you to continue using cellular communications even with a zero or negative balance. When, for various reasons, it is not possible to immediately top up the subscriber’s balance, “Promised Payment” comes to the rescue - a service that allows you to borrow funds from the Tele2 operator, credited to the subscriber’s number, for a certain period.

The borrowed amount of funds will be debited from the subscriber's account a few days after crediting. Re-use of the service will be possible only after repayment of the loan no earlier than one day later.

Top up your balance

In order to avoid the need to always keep in mind the point about timely replenishment of your account, you can use an excellent one.

The essence of this option is to constantly maintain balance at the required level. This means that when the amount in your account reaches a certain amount, your balance will be automatically replenished.

A nice thing is that “Autopayment” is provided absolutely free and without any hidden fees.

There are several other ways to top up your balance without commission, these include:

  • Transferring money to your number from a bank card.
  • Using the “Personal Account” service.

And in emergency situations, feel free to use the “Promised payment” option and always stay in touch!

Ways to borrow money from Tele2

You can use the promised payment in one of three ways:

  1. By dialing *122#. In response, you will receive a message indicating the available loan options, fees and your further actions. Following the instructions, select the required amount and confirm the transaction. Funds are credited to your account instantly. To receive funds faster, you can dial *122*1#. Within a few minutes you will be credited 50 rubles. — the minimum possible amount of borrowed funds, provided that this type of service is available for your number.

  2. By dialing *111#. You will receive a menu in which in the “Services” section you should find the “Services at 0” section, and then the desired “Promised payment” section.
  3. In your personal account on the Tele2 website.


Terms of service

The service does not require prior connection; it is included in the standard set of services from the operator. But not all subscribers have the opportunity to use it. To borrow money from Tele2, the amount of funds on your number should not be less than 10 and more than 30 rubles. If you have been a Tele2 subscriber for less than 60 days, then, unfortunately, this type of service will not be available to you. The possible amount of the trust payment increases with the increase in the period of use of the services of the Tele2 operator:

  • more than 60 days: maximum borrowed amount of money - 50 rubles;
  • more than 120 days: the maximum borrowed amount of money is 100, 200 or 300 rubles.

The debt is written off automatically either after a certain period for the provision of the service, or at the time of replenishing the account with an amount equal to or exceeding the debt. The debit occurs in any case, even if after this the subscriber’s number has a negative balance.

Beacon

What to do if you have no money, but need to call urgently? There is a simple solution to the problem, which subscribers have long called “Beacon”. Interestingly, the operator himself calls the option “Informer”.

The scheme is simple:

  1. You call the person as usual.
  2. In response, you hear a message from the autoinformer that there are not enough funds in your account, but the subscriber will definitely receive a notification that you called him.
  3. In a matter of seconds, the subscriber actually receives a notification and, after reading it, calls you back.

Interestingly, previously it was necessary to send a special SMS command - it was called “Beacon”. Now you just need to dial the number.

The informer turns on automatically when the count reaches zero. Its provision is completely free for all clients.

Debt terms

Minimum trust loan amount:

  • 50 rubles is issued for a period of 3 days;
  • 100 rubles are given for 7 days;
  • and 200 and 300 - for a period of 10 days.

Upon expiration of the term, the money borrowed from the operator, taking into account the commission, will be debited from the balance of your number, even if after this the balance becomes negative. Therefore, before the end of the specified period, it is necessary to deposit funds into the phone in an amount equal to at least the loan, taking into account the commission.

How to find out the remaining traffic?

Using unlimited tariffs or service packages, there is often a need to clarify the balance of prepaid minutes, messages or mobile Internet.

To determine the balance, use the command universal for all tariffs *155*0# .

If you use special options that provide a certain amount of Internet traffic, take into account the following USSD requests for each service:

  • "Internet from phone" - *155*15# .
  • "Internet package" - *155*19# .
  • "Internet Portfolio" - *155*020#.
  • "Internet Suitcase" - *155*021# .

As you may have noticed, the number *155# is repeated in every command. This is a specially created menu for the mobile Internet; if you have forgotten the exact set of numbers, you can use this request.

And for the forgetful, there is a special request *153# , by typing which you will find out the name of all connected paid services.

Questions from subscribers

How to get 50 rubles. on credit?

50 rubles is the minimum amount of a possible loan, therefore, to activate it, dial the command *122*1#. If this type of service is available to you, the money will automatically be credited to your balance in 1-2 minutes.

How to take 100 rubles. on credit?

To do this, you need to make sure that you can receive this amount. Dial *122#. If the required amount is among the trust payment options offered by the operator, follow the instructions for receiving it indicated in the message.

How to buy a beautiful Tele2 number

In order to purchase a tariff package of services from the operator, clients can come to the company’s office or order the number they like on the website:

  1. To receive an order or directly purchase a number, the subscriber must present an identification document.
  2. When placing an order on the operator’s website, the user can choose any number and tariff plan he likes.
  3. To confirm the order, the buyer will be sent a notification to his mobile phone via SMS or email address specified during checkout.
  4. You can receive your order at the nearest company showroom or via courier delivery to your home or office.
  5. You can pick up your starter package at the operator’s office directly on the day you place your order, and receive it at your address within 1-3 days.
  6. Before carrying out targeted delivery, the courier will contact the client to clarify a convenient time for receiving the goods.
  7. Targeted delivery of goods is available in regions designated by the courier service route.
  8. The courier does not deliver goods to public addresses, only to the specific address of the buyer.
  9. Payment for goods is made in cash only in ruble bills with a face value of no more than 1000 rubles.
  10. If the goods have not been paid for within 3 days after placing the order, the application will be automatically cancelled.

Available services with zero account

Are you familiar with the situation of being unable to make an important call or send an SMS when it is urgently, literally vitally necessary? While the account is empty, both services will simply be blocked. Let's look at what services are available with zero balance.

“Active zero” service

This service makes it possible to stay in touch for as long as thirty calendar days from the moment the funds are spent to zero. But you won't be able to make calls or log into the network. In this case, you are now a passive subscriber who can only receive calls and read SMS. A way out of this situation will help you find either a timely replenishment of the balance. It is worth noting that there is no need to connect, because it is already connected automatically.

Request “top up my account”

If you find a negative balance on your balance, you can always send a free SMS with a request to top up your account to the number of any operator in Russia. To do this, dial the combination *123*mobile number#. Start entering the number with the number “8”. No more than 5 SMS are available per day.

Beacon function

It becomes active when there are no more than five rubles on the balance. does not connect separately and requires regular payment. The function is used when dialing the combination *118*mobile number#. It is customary to start a contact with the number 8. Thus, you send an SMS to another subscriber asking them to call back to your contact number. 60 “beacons” are awarded for thirty calendar days. Regardless of your location in the country, you can always send an SMS “beacon” to any cellular operator. The advantage of this functionality is that if you have less than five rubles, you have the opportunity to spend it on the Internet, or make another important call.

Notification using "Informer"

This type of service also works automatically if there are not enough funds on the balance. For example, you decide to call your family or friends, but the operator says that you have run out of funds. But the subscriber you are trying to reach will receive an SMS notification about this. That is, he will be aware that you dialed him. This option is available in any region of the country and works with any operators. But if you do not want another subscriber to know about your attempt to call, you can easily disable the service by dialing the following combination: *212*1#.

How to check and pay Tele2 balance

Account verification is available after dialing the free combination *105#, and replenishment is possible in several ways:

  1. Payment voucher from the operator - simply follow the instructions on the top-up card.
  2. Directly at the company office by contacting any employee.
  3. At the cash desk of any banking institution in Russia (service fees may be charged).
  4. At an ATM of any Russian bank using the client’s personal card.
  5. Through the payment terminal using the system menu prompts.
  6. With help from the operator, by transferring funds from the balance of another network subscriber.
  7. By transferring funds from the account of another subscriber of any Russian operator.
  8. By taking out a credit loan from the operator within the framework.
  9. Through the online payment service on the operator’s website after specifying the subscriber’s bank details.
  10. By sending an SMS message or typing a numeric request to credit funds from the client’s personal card (after connecting the user’s bank card).
  11. Using the “Autopayment” service, which will allow you to set a limit for automatically crediting funds from a card of any bank.

Checking your balance through the Tele2-Guide service

Using a service guide is not much inferior in convenience. This option is available to all Tele2 customers and is present on all SIM cards of the company. It performs not only reference and information functions, but also allows you to quickly manage connected services.

In general, to use the described service and find out your mobile balance for free, you will need to do the following:

  1. dial the special service command *111# on your phone;
  2. wait for the menu to load with various functions and actions;
  3. select the item mentioning balance;
  4. see the amount available for use.

If necessary, subscribers can select another item and receive a detailed list of connected services, balances in packages of minutes, gigabytes and sms, and even enable or disable the options they like.

How to order extra balance to a Tele2 Kazakhstan number

The “Trust Payment” service from the operator allows you to receive a credit amount for the full use of mobile communication services:

  1. To activate the service you need to dial the combination *141*1*1#.
  2. To obtain detailed information on using the service, call *141*1*0#.
  3. The service is available with a minimum balance of 50 tenge.
  4. The service activation fee is 20 tenge.
  5. The minimum loan amount is 100 tenge. for a period of 3 days, after which the entire amount of debt and the service fee for the service will be withdrawn from the subscriber’s balance.

How to get 100 tenge

To receive the promised payment of 100 tenge, enter the following USSD request on the keyboard of your mobile phone: *141# - a service will open on the screen listing the available denominations for borrowing.

The commission for each individual denomination is different: 20 tenge - for a loan amount of 100 tenge; 40 tenge - for a loan of 200 tenge, 75 tenge - when receiving 500 tenge and 100 tenge - when receiving 1000 tenge, respectively.

It should be noted that some older phone models do not support the push notification function, which is necessary for the correct display of service information on the phone screen. Therefore, if you are using an old phone, when you enter a USSD request, illegible text may appear on the screen instead of normal text. There is only one solution to this problem - change your phone to a newer one.

  • combination for connection 100 tenge: *141*1#;
  • combination to receive information about the service: *111#;
  • commission amount: 20 tenge;
  • the funds provided can be used within 72 hours, after which the money along with the commission will be written off.

Any owner of a Tele2 Kazakhstan SIM card, regardless of the tariff plan, can activate.

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