Money on Tele2 on credit: description of the “Trust payment” service

What is deferred payment Tele2?

Tele2 deferred payment is an opportunity to borrow from your mobile operator. There are several conditions:

1. You must be a Tele2 subscriber for at least 120 days.
2. The account balance should be no higher than 10 and lower than -30 rubles.
3. There is no outstanding debt on the account for a previous trust payment
4. After activating a new SIM card, you must top up your account at least once with 100 rubles - this condition is new and appeared relatively recently.
5. At least 50 rubles are spent per month on communication services.

It is logical that the service is paid, otherwise it would be unprofitable for the operator to provide it. The commission amount can be up to 20 rubles, calculated individually and depends on several factors

• Loan amount.
• Subscriber's region of residence.

The minimum loan amount is 50 rubles, the maximum is 300 rubles. The longer the length of service as a client of the operator and the amount spent monthly on communication services, the higher the available credit. But you don’t have to take the maximum amount if you don’t need that much money in your account.

About the service

Deferred payment on Tele2 has some conditions that must be met to activate the service:

1. You must be a client of this mobile operator for at least 60 days
2. Your payment system should be prepaid - that is, first you top up your account and then use cellular communications
3. You must spend at least 50 rubles per month on communications
4. The amount on the balance at the time of activation of the service is at least minus 30 rubles
5. At the time of connection, the previous “Deferred payment” must be fully repaid

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About the terms of provision, calculation of the amount and commission

The longer you are a Tele2 client and the more money you spend on communication services, the greater the amount will be provided to you. However, a fee is charged for using these funds. Let's look at the plate on which everything is clearly demonstrated. We’ll tell you how to connect Sberbank mobile bank via phone in another article.

We also advise you to read interesting material about Tele2 cell towers on the map; there is an article about this on our website.

How to take deferred payment on Tele2

How to take a deferred payment on Tele2 if there is a need to use the service? You can do this in several ways:

1. By typing *122# on your phone keypad. In response, you will receive a message with the terms of payment: available amount and expiration date. With the response command you will be able to take out the required loan amount.
2. Log in to the user account on the official Tele2 website. Next, you need to find the Services section and select the required option.
3. By calling a specialist at 0611 (free call). Tell the operator that you want to use the service and follow further instructions.

Conditions for receiving the service

Connection occurs subject to a number of conditions of Tele2.

• At least 29 calendar days must pass from the moment the SIM card is activated and the first funds are received.
• If the user has previously activated the service, then payment must be made for past use. Payment cannot be activated twice on the same phone number without full repayment of the previous one.
• The operator’s client did not lose more than 30 rubles;
• Connection is only possible on prepaid tariffs;
• Over the past billing period, the subscriber spent more than 50 rubles.

If all conditions from the “Promised Payment” list are met, the connection will be successful.

Write off deferred payment

Funds are written off in two cases:

1. You have replenished your account with an amount sufficient to write off the debt.
2. The payment validity period has expired.

The validity period of the trust payment varies depending on the service region and ranges from 1 to 10 days. If the payment has been debited and the account has not been replenished, your number is automatically blocked until the balance is positive. This means that you will only be able to receive incoming calls, but you will not be able to make calls or send SMS. You can use the service again only one day after the debt for the previous trust payment is written off.

Write-off

The amount provided is written off:

• When does the service expire?
• When you deposit enough money into your account to pay off the debt and the fee for providing funds

If the validity period has expired and the balance has not been replenished, a minus will form on your account and communication services will be temporarily unavailable.

By the way, there is a separate article on our website about ways to borrow money from Tele2.

Differences from

Tele2 also takes a loyal approach to users who are new subscribers, offering to use. There is no fixed credit amount or commission - these parameters are calculated individually for each user.

A new subscriber can be given 10-500 rubles. with a commission of 10-250 rubles. The terms of use are not very friendly, but the company also takes risks by giving a loan to a newcomer.

You can activate the service in this way:

• First, you need to disable the “BAN MONEY TRANSFERS” option. You can do this in your personal account, by calling the hotline 611 or the local office of the company.
• Check with the operator for the amount of available payment and the amount of the commission. This can be done by sending an SMS message with the “+” symbol to the short number 315.
• If the conditions suit you, you need to reply to the message from number 315. The text can be anything, the main thing is not to send an empty SMS, the system will generate an error.

What is “Promised Payment”: description

This option is a loan. The user temporarily borrows a certain amount from the company for a specified period.

A “promised payment” is also called a fiduciary payment. The fact is that it is not provided to new subscribers. And such conditions apply not only to Tele2, but also to any other mobile operator. The offer can only be used by those customers who have been connected to the company’s tariff for some time and pay a monthly subscription fee or purchase paid options. The mobile operator meets such clients halfway and helps them in a difficult moment when the money in their account has run out.

Background information on receiving the “Promised Payment” from Tele2

To obtain detailed information about the conditions for the provision and use of the service, as well as to resolve any questions and problems that arise for subscribers, it is recommended:

• Use the operator’s toll-free short help service numbers 637 or 655 - 24 hours a day;
• You can learn more about the service from other subscribers and receive prompt information and technical support from the company’s consultants directly on the operator’s website in the service forum section;
• To receive personal service and resolve non-standard issues related to the use of the service, network users should personally contact the nearest official office of the company.

All calls to the operator's contact center are accepted around the clock on a first-come, first-served basis. All online requests to consultants are processed as they are received around the clock. The company's offices operate according to personal schedules, information about which can be found on the operator's website.

Using USSD requests

The most convenient way to receive the promised payment is the USSD command. It does not require Internet access or installation of additional software. You need to do the following:

1. Dial numbers: *122*1#.
2. Press the call button.
3. An enrollment notification will appear.

To find out if the promised payment is available to you, you must enter the combination of numbers: *122#. If you entered everything correctly, detailed information will appear on the screen of your smartphone indicating the amount of the commission. These requests are free and their number per day is unlimited.

Application "My Tele2"

Another convenient tool that allows you to take out a loan on Tele2 is an application from the operator. To do this you will need to do the following:

1. Install the application on your device. If the smartphone is based on Android OS, then download it from the Play Market; if we are talking about an iPhone, then from the App store. The program is distributed free of charge on all operating systems.
2. After installing the application, you will have to go through the authorization procedure (using the Tele2 phone number).
3. After authentication, a balance icon will appear in the top corner of the application. You need to click on the “+” sign next to it. As a result, the personal account replenishment section will open.
4. In the section that opens, click on the “promised payment” icon.
5. A list of available amounts will open, from which you must select one (their number and quantity depend on your average monthly expenses). Tele2 offers deferred payment from 50 to 300 rubles.
6. At the end, you need to click on the “connect” button.

Subscribers who are not “friendly” with the Internet can take the promised payment by calling the toll-free number 611. Having expressed their desire to the operator, they will need to provide passport information (of the person to whom the SIM card is registered).

We use your personal account

You can take out a loan on Tele2 through your personal account on the provider’s website. This method requires an Internet connection. You need to do the following:

• Go to the main page of the Tele2 website and click on the “enter your account” button. If you have not been to this section before, you will have to go through the registration procedure. You will only need to indicate your phone number, to which a confirmation code will be sent via SMS.
• Having received it, log in to your personal account.
• In the “balance” section, you need to open the “more about balance” tab.
• In this menu item, click on the “promised payment” button. A drop-down list will open showing the currently available amounts.
• Having chosen the loan amount, all you have to do is click on the “connect” icon.

Cost of the “Promised Payment”

A fee is charged for connecting the option. The amount of the commission depends on the type of debt. The following types of loans are available under the option:

The commission and terms are indicated for residents of Moscow and St. Petersburg. Subscribers in other regions of Russia should check information about costs and terms on the official website of Tele2.

How to return the promised payment to Tele2?

The trust payment is provided for a period of 1 to 8 days, also individually, and after this period the subscriber must return the funds. To do this he needs:

• check the amount of debt;
• deposit the required amount, taking into account the commission.

IMPORTANT!

If after the expiration of the above period the debt has not been repaid, then communication services become unavailable. Only after the debts are written off will the client be able to use communications according to his tariff plan and order a trust loan again.

If the borrowed funds are not useful to the subscriber, this does not exempt him from paying the debt, since once the service is activated, it cannot be canceled.

Another way to stay in touch on Tele2

Fortunately, the promised payment is not the last way to stay in touch with zero balance. For example, if there is a lack of funds, an SOS package is activated, which makes it possible to work with services from Yandex: Maps, Navigator and Transport. Access to WhatsApp will also be active. Make sure this option is active in advance.

Among other things, you can still keep in touch with other subscribers:

• Send a “beacon” asking to call back. This is done through the command - *118*[subscriber number]# .
• Request “Top up my account”. It is done like this: *123*[subscriber number] # .
• You can ask a friend to pay for your call. This is done through a command in which you need to indicate its number: like this: *140*7XXXXXXXXXX# .

What do real users say?

• How to activate the Deferred Payment service on Tele2|Deferred Payment service on Tele2 What is it|deferred Payment Tele2 What is it and How to Pay

How to disable the service? Notifications coming from the specified number may contain different information; let’s take a closer look at the possible options. This service applies to subscribers of all tariff plans. Regardless of whether you have an advance plan or a postpaid plan, the “Promised” payment will be available to you subject to the conditions described above.

How to disable "Trust payment"?

You can disable “Trust payment” in several ways:

• turn off the “Deferred payment” option via your personal account or application. To do this, log in to your page, go to the “My Services” section and deactivate the service;
• contact center. To disable the function, call 611, after connecting, ask the operator to help you deactivate the service;
• Note! The technical support consultant may need your personal information. Therefore, even before dialing the service number, prepare your passport and remember the code word you came up with when registering in the television system;
• company office. You can remove the product from your mobile phone at any Tele2 office (with your passport). You can find out the provider's address on the television system's website or by calling 611. Calls are free.

Activation with negative balance

If the balance is negative, the payment is activated in the same way as if it is positive. There is one caveat - the debt on the account should not exceed 30 rubles, otherwise the system will refuse to connect.

Do not forget that after the expiration of the period of use, the money will be debited automatically, even if the account is not replenished on time. This threatens to suspend the subscriber's service on this phone number until a positive balance is restored.

How to disable the service

To disable the option, you do not need to take any special action. Money is debited automatically upon expiration of the term of use, as well as when the subscriber replenishes the account with the missing amount, taking into account the commission.

Attention! When the “Promised Payment” is repaid, the amount is debited with a user fee. It is worth considering this point when replenishing your balance.

Disabling the service and debiting funds is accompanied by SMS notification. The option is available for reconnection immediately after payment for the previous one.

How much does the service cost?

The cost of the service depends on the amount taken as the promised payment. It is recommended that you familiarize yourself with the following list:

Subscriber experience of 29 days:

• Spending for the last month from 50 rubles;
• The amount of debt is 100 rubles;
• Debt term - 1 day;
• Commission - 15 rubles;

Subscriber experience of 60 days:

• Spending for the last month from 200 rubles;
• The amount of debt is 200 rubles;
• Debt term - 3 days;
• Commission - 25 rubles;

Subscriber experience of 90 days:

• Spending for the last 3 months from 875 rubles;
• Top-ups for the last month from 350 rubles;
• Debt amount - 350 rubles;
• Debt term - 3 days;
• Commission - 40 rubles;

Subscriber experience of 120 days:

• Spending for the last 4 months from 1350 rubles;
• Top-ups for the last month from 450 rubles;
• Debt amount - 450 rubles;
• Debt term - 3 days;
• Commission - 50 rubles;

Subscriber experience of 120 days:

• Spending over the last 4 months from 2400 rubles;
• Top-ups for the last month from 800 rubles;
• The amount of debt is 800 rubles;
• Debt term - 3 days;
• Commission - 80 rubles.

Deadlines

Although the deadlines were indicated in the “Amounts Available” section, you should review them again. In total, the company provides two time periods during which the user can pay off the debt:

• Day.
• Three days.

Please note that the mobile operator Tele2 reserves the right to withdraw from the subscriber’s balance the debt spent on , as well as the amount of the commission. Withdrawals can be made even if the balance is zero - this way the account indicator will go negative and the client will not be able to use the connection. Therefore, when using “Promised Payment”, it is important to top up your balance on time.