Altel Kazakhtelecom personal account: login, connection

In this article we will look at the existing Altel 4G tariffs - we will talk in detail about each offer and analyze the methods of connecting and disconnecting. Do you live in Kazakhstan? Then this review is for you!

We will take a detailed look at the tariffs in your Altel 4G personal account, but first let us remind you that the operator is the first communication service provider in the republic, operating since 1994. Now it is the largest telecommunications company offering affordable prices and excellent quality Wi-Fi and voice communication services.

We’ll immediately provide short instructions on how to find out your tariff:

  • Open the device keyboard;
  • Dial *808#;
  • Press the call key.

So, let's move on to the available offers and look at Altel 4G Internet tariffs.

Find out the tariff plan on the Beeline SIM card

The ability to put Beeline services into practice gives subscribers a number of advantages. With their help, mobile users can check on their phone which tariff is currently connected, what the cost of long-distance calls is, how many free SMS are in the package, and also find out other details. These services include:

  • short numbers;
  • USSD commands;
  • interactive services;
  • applications.

To learn about all the ways to check your tariff plan on a Beeline SIM card, let’s look at each item separately.

Personal account help

Subscriber Assistant No. 1 is rightly called the Personal Account. Here you can not only view data about your number, but also use an entire service management system: connect various options, top up your account, and much more. Immediately after entering your login and password, you are taken to the “Profile” section, at the top of which the basic information about the current tariff is clearly presented: full name, phone number and balance. To view a detailed description of the tariff package, click on the “Current tariff” link.

USSD command

Although a personal account has a lot of advantages, it is only accessible via the Internet and is too complicated for some categories of users. Naturally, they have a question about how to check the tariff without registering on the official Beeline website and without installing additional applications. In this case, there is nothing easier than using the short service command *110*05#. After 1-2 minutes, an SMS message will be sent to your phone, which will indicate the name of the tariff and the date of its activation. This combination is a great way to quickly and, most importantly, find out your tariff for free. It can be sent from any phone or tablet with a Beeline SIM card.

Using the voice menu

Another interactive service that allows you to find out your tariff plan on Beeline is called Mobile Consultant. It is designed in the form of an answering machine, with the help of which anyone can receive any necessary information, including checking which tariff is currently activated on the SIM card. To use the service, you need to make a free call to 0611. The Mobile Consultant is controlled using the numeric keypad and the *, # keys. For ease of perception of information, it is recommended to turn on speakerphone.

In addition to the voice menu, you can check the tariff on Beeline using a universal service that gives access to many useful services. To do this, dial the USSD combination *111# on your phone and use the control keys to go to: “My Beeline” > “Data” > “Current Plan”. The name of your tariff plan will appear on the device screen.

Help Desk Help

The next way to check the tariff characteristics is to call the support service on one of the toll-free numbers: 0611 (from a Beeline SIM card) or 8-800-700-0611 (for all residents of the Russian Federation). When going through the sections of the voice menu, the user should wait for the message “to contact the operator, press 0”, wait for a connection with a specialist and ask a question.

If you cannot directly connect with a consultant from your phone, then you can try to find out your tariff plan on Beeline by calling 8-800-700-0611 from a SIM card of another operator. Judging by customer reviews, this method is highly effective.

You can find out the parameters of your tariff plan not only by telephone. Beeline has a widely developed network of representative offices in all cities, including localities of regional significance. But before you contact customer service directly, you need to find out its exact address. To do this, you need to log on to the Beeline company website, go to the “Offices and Coverage” section, select your region and hover over one of the subscriber service offices. The exact address of the communication salon, its operating hours and the range of services provided will appear on the screen.

What is required to register

Absolutely all clients of this company can use, which will further help you check the account balance on your balance. Registration is required to use this service. Your personal subscriber number serves as the login, but a PIN code is suitable for the password.

Thanks to such a simple login and password, you don’t have to worry that one of them will be forgotten or lost. On the website www.altel.kz there is a page where you can monitor all movements of funds from your account, top up your balance or change the tariff. Thanks to the presence of Altel 4G “Personal Account”, tariffs will always be transparent for you, and you can always change the tariff to a more optimal one.

It doesn't matter where you are. If you are connected to Altel 4G and you have access to the account service, then you can always perform all the necessary actions regarding the Internet

In just a couple of minutes you can find out your account balance, as well as change your existing tariff plan. The problem associated with late payment disappears by itself. By requesting the archiving process, all payment dates, account replenishments and other actions will appear in front of you.

Perhaps this is the most convenient application for all modern people. Such a simplified system is only beneficial for every client who is sorely short of time. This is a great innovation without having to visit a service center or bank to pay your bills.

Such services only have a positive impact on the demand of the client base. Incentive bonuses attract new customers. Also, it solves many small issues that arise in almost every user.

How to check your Altel 4G account

Thanks to the presence of such an account, you can check your account balance at any time. This can be done both on the main balance and on the additional one, but which displays bonus points. In order to do this, you need to log into your personal account.

In order not to get confused in managing Altel 4G, we offer a small cheat sheet

So, in order to check the balance on Altel 4G, there are several ways:

Send an SMS message of any content to number 111 Log in to your personal account and check your balance through the account archive management system Dial the number from your mobile *111#

To check your mobile account, the service is provided absolutely free. All other information, as well as a complete account statement, can be obtained by logging into your personal account.

USSD commands

USSD commands are special codes used for a brief machine “description” of services. The codes are intended to be entered by the user; they make it easier to manage your services without contacting the operator.

The service also has its own commands (only for those tariffs where the ability to reconnect is available).

To reconnect your Personal tariff, use the command *908#.

Reconnection commands for other plans:

  • *808*37*0# — EXPERT;
  • *808*38*0# — EXPERT Plus;
  • *808*31*0# — Fast and Furious;
  • *808*25*0# — SMART;
  • *808*32*0# — Turbo Fast and Furious;
  • *808*20*0# — SMART Pro;
  • *808*19*0# — SMART Super;
  • *808*18*0# — SMART;
  • *808*35*0# — Turbo Fast and Furious+;
  • *808*34*0# — Fast and Furious+;
  • *808*40*0# — Expert OPTIMUM.
  • *808*14*0# - Super SMART PRO;
  • *808*0*0# — Super SMART+;
  • *808*0*1# - Super SMART;

If you do not find your plan in this list, then the service is not available for it - this option is not available under the terms of the package or the tariff is archived.

Using the USSD command, you can reconnect to any higher tariff. There are enough characters on the mobile keyboard to reproduce them - just open the phone number dialing window and enter the appropriate one.

Also, there must be an amount in your account equal to or greater than the amount of the subscription fee. After successful completion of the transaction, this amount will be automatically withdrawn from the balance.

TOP 5 most asked questions among ALTEL 4G network users

Here are the most common questions that are encountered among users of this popular network in Kazakhstan.

If you have any difficulties in managing the network, as well as any other additional questions, you can leave your comments in messages on the official website of the company https://www.altel.kz/, or to the online consultant by sending a message: https ://cabinet.altel.kz/webim/client.php?locale=ru

The most frequently asked questions are presented in the section https://www.altel.kz/support/faq/, and you can contact the Call Center directly in several ways:

Using a mobile phone: for subscribers of any mobile network you need to dial a number; for users of Dalacom, Pathword, City, dial 700. Vasya, the numbers indicated work around the clock and are absolutely free. Using a landline phone: for residents of the cities of Almaty, Astana, Karaganda, Pavlodar, Taraz, Kyzylorda, Aktobe, Atyrau, Shymkent and Ust-Kamenogorsk, you need to dial the toll-free number 1992, for residents of the city of Almaty - 2 584 777, for residents of the cities of Astana, Aktau , Aktobe, Atyrau, Karaganda, Kyzylorda, Taraz, Pavlodar, Shymkent, Kostanay, Taldykorgan, Petropavlovsk, Ust-Kamenogorsk, Uralsk, Kokshetau dial toll-free number 584 777, for all other residents a toll-free number is suitable.

By contacting the Call Center via a toll-free line, you can get answers to all your questions. Enjoy your use of the Altel 4G network.

A little about Altel

Altel Joint Stock Company is a subsidiary of Kazakhtelecom JSC. Altel is the first mobile operator in the Republic of Kazakhstan. The company has been operating since 1994 in the telecommunications market.

In 2010, Altel introduced the 3G network for the first time, and 2 years later, a communication project under the ALTEL 4G brand was successfully launched.

After another 2 years, on May 15, 2014, Altel announced that it was going to launch the latest innovative LTE/GSM/UMTS network. This network allows you to use a high-speed data network on your smartphone, and voice calls are automatically transferred to the GSM/UMTS network.

This converged network has spread throughout the Republic of Kazakhstan in more than 500 settlements with a total population of 11 million inhabitants. This figure is 65% of the total population of the republic.

City offers

CITY

Package included:

  • 350 minutes per month for calls to owners of an existing tariff plan and to landline numbers;
  • 180 minutes of on-net calls daily;
  • 200 SMS per day within the network;
  • Cost - 1900 tenge monthly.

After running out of packages:

  • A minute within the network is 3 KZT;
  • 1 MB of traffic - 3 KZT;
  • Calls to CITY and landline numbers - 10 KZT/min.;
  • Calls from other mobile operators - 11 KZT/min.;
  • 1 SMS – 3 KZT.

MEGACITY

Included package (subscription fee - 3500 tenge monthly):

  • Unlimited calls within the tariff plan, within the network and to landlines;
  • 200 SMS per day.

After the package expires:

  • 1 MB - 3 tenge;
  • Calls to other cities/home phones - 10 tenge/min.;
  • Calls to mobile phones of other operators - 11 tenge/min.;
  • One message - 3 tenge.

Please note that these Altel 4G tariffs are closed for connection - at the moment they can only be used by subscribers who have pre-activated service packages.

Now let's look at the current TPs for smartphones.

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