Provider Dom.ru - registration and login to your personal account, tariffs, application, hotline

Dom.ru is one of the largest telecom providers in the country. The company offers modern service in 56 cities of Russia. The provider's services are used in every fifth apartment in Russia. Clients can log into their Dom.ru personal account and get convenient access to all services online, without having to personally visit the office.

The client's account is a functional control panel for a personal account. After authorization, you can check your statement and view transaction statistics. In addition, after logging into your account, access to tariff plans is available.

How to connect home Internet from Dom.ru?

• A special form has been created on our official website domru.ru, through which you can quickly and conveniently leave a request to connect to the Internet. After this, your personal manager will call you back at a convenient time;
• The classic way is to call by phone. Your personal manager will help you choose a tariff according to your wishes, determine the need to purchase a router, and specify in detail the date and time of the specialists’ arrival that is convenient for you.
• You can also visit the nearest office of the company, the address of which is on the portal.

Login to your personal account Dom.ru

After registration, clients can log into their personal account on the official website https://lk.domru.ru/

and get full access to all functions of the online service. Convenient reports and statements, changing tariffs, communicating with provider operators - this is only a small part of the opportunities available in LC.

When you connect to the service, you receive an individual client agreement. The document specifies the security and confidentiality rules, rights and obligations of the parties. At the top of the front page of the agreement, the individual subscriber number is indicated - you can use it to enter the user’s personal account. To authorize in the system, fill out the form on the login page https://lk.domru.ru

:

1. Login through linked social network accounts on VKontakte or Facebook.
2. Indicate your login in the system, service agreement or E-mail address.
3. Enter your account password.
4. Click the "Login" button.

Do you need a Wi-Fi router?

For some people, a Wi-Fi router is something so complicated that they don’t even think about installing such an important device that makes life and access to the Internet much easier. If you use the Internet through a computer that does not have a device for receiving a Wi-Fi signal, then it would be fair to install a simple wired Internet.

If you have 2 or more devices that can receive a signal, then the best solution is to purchase a Wi-Fi router that will literally “untie” your hands. You can watch a movie on your laptop, read articles on your phone, and play online games on your desktop computer—all using Wi-Fi. The router does not create additional Internet, it simply distributes the signal throughout the apartment, and devices that can receive the signal receive it and use it.

Reasons for terminating the contract with Dom.Ru

Civil legislation allows termination of a contract for the provision of provider services unilaterally by a subscriber. He is not required to explain his decision. Simply notify the supplier company in writing, and the contract will be terminated within 30 days.

In everyday life, the reasons may be:

• Concluding an agreement for a third party’s passport when renting an apartment;
• Moving;
• Connecting the services of another provider.

They have no legal significance. If the subscriber is not satisfied with the quality and speed of the Internet, it is theoretically possible to sue for compensation. But according to the statement, Dom.Ru will not pay her. We'll have to go to court. The amount of compensation cannot exceed the cost of the service. In practice, such claims are rare.

Connection and setup?

In about two days (or on a day convenient for you), a technician will come who will install the cable, enter into an agreement for the provision of services on behalf of the company, and may also accept payment. All procedures will take no more than an hour. In addition, the technician can immediately carry out the initial setup of the equipment, check the operation of the Internet, and provide minimal information for the new subscriber.

How to disable your personal account

If you are moving or want to disable the service for other reasons, you must call the toll-free number 8-800-333-7000. The operators will provide you with all the necessary information on the existence of debts to companies and the rules for submitting applications for disconnection at the Service Center.

Important!

Since September 2011, equipment has been provided to subscribers on a rental basis. If the contract is terminated, the equipment must be returned to the provider.

Connecting any router to the Internet Dom.Ru using Asus as an example

The manual describes a step-by-step algorithm of actions that is suitable for any router model, be it Zyxel Keentic, D-Link, ZTE, TP-Link or some other - the differences may only lie in the layout of the settings configuration sections in the router's administration panel.

If you do not want to use what House Ru offers for free to set up your Internet, and want to install your own wifi router, then we follow exactly all the steps from the first section of this article, that is, we connect it via cable to the computer and insert the Internet cord.

Next, turn it upside down and on the sticker on the bottom cover we find information to enter the settings section - IP address, login and password

On the computer, through the address bar of the browser, go to the specified IP address and log in using the access data from the label.

We look at the admin menu and look for the section responsible for the “Internet” (WAN).

• For Dom.Ru and TTK, in the “WAN connection type” column, select “PPPoE”
• “WAN IP address” - automatically
• DNS - automatic

Username and password - we indicate from the agreement concluded with Dom.Ru, TTK, Seven Sky or another company.

It happens that in the settings of the provider, your Internet connection is tied to the MAC address of the previously connected PC. Then, if there is such an opportunity, in the admin panel “Clone from a computer” this address

Login to your account

You can log into the personal account located at lk.dom.ru from the official page. Login buttons are located in the top and bottom fields of the page.

Icons for logging into your account

Login using contract number and password

To authorize on the portal, the subscriber will need:

• contract number;
• cell phone number;
• password set by the provider.

After connecting services, the provider gives the client a contract, act and information sheet with a password.

The password and login are given to the subscriber by a representative of the operator company

Authorization form

Why I can’t log into my personal account - reasons

In practice, it sometimes happens that when filling out the authorization form, all the data is entered correctly, but after updating there is still no access to the account or a message appears that such a page does not exist.

To solve this problem, you just need to check the region and change it if necessary. This happens if VPN is enabled or a dynamic IP is specified.

The city can be corrected manually

The second problem that may arise during authorization is lost input data. You should go to the active line “Remind username and password”. A form will open in which you just need to enter your phone number or e-mail. The provider will send new data.

Restoring access to your personal account

Check the possibility of connecting to Dom.ru!

Enter the address to check internet connectivity Continue

Usually the connection is completed within two days. The installers come on the specified date, connect to the Internet and set it up - from that moment you can fully use it. The second way to fill out an application is to leave your contact information in a special form on the website. Within a few minutes, an operator will call you back and find out all your wishes for connection and also create an application.

Tariffs Dom.ru

Connecting Internet + TV plans is an opportunity to get high-speed Internet access and a large selection of popular TV channels at an affordable price. Choose a tariff to suit your taste and receive first-class service at a price starting from 700 rubles per month.

Moscow:

Saint Petersburg:

Other cities can be viewed on the website https://interzet.domru.ru/bundles

.

What kind of internet connection do you have?

Connection via cable is when the provider’s technicians installed a flexible network cable into your apartment or private house. And connect it to your existing equipment: a computer or laptop in a special “socket”.

With such a connection, usually all providers advise you to first disable the reception of the signal from the Wi-Fi network on your laptop computer.

Then download the provider’s program and run the downloaded file. And as a rule, carry out automatic settings through the installation wizard. You will first need to agree to the license agreement. Next, if you wish, install a shortcut with the provider’s logo on your desktop. Then, by clicking “Finish”, be sure to carry out all the required updates.

Is it difficult to connect to the Internet at home?

Everyone is interested in receiving high-quality and inexpensive services with maximum benefit. Dom ru offers the best options for connecting to the Global Information Network. The provider has high Internet speed, low connection costs and a monthly subscription fee. I offer various bonuses and promotions for clients.

You can simply receive the service by first filling out an application using a special form on the website podkluchitdom.ru. After registering an application, the technical feasibility of providing high-speed Internet at a specific address is immediately determined. Information about this is transmitted to the telephone number specified when registering the application on the operator’s website.

The application contains information about the customer of the service (full name), residential address, contact phone number, and current email address. After entering the registration data, press the “Check Address” button and wait for the system to respond. Upon acceptance of the application, the manager-consultant will contact the client by phone and set a date for the arrival of technicians to carry out work on installing network equipment and laying cables.

Installation and technical work upon application is carried out promptly - within a period not exceeding 5 days from the date of registration on the site.

If you disagree with the conditions for installing the equipment, you can always cancel your completed application.

Registration in Dom.ru - application for connection

It is very easy to get favorable connection conditions. Go to the registration page https://domru.ru/request

— Your city should be determined automatically. Now all you have to do is fill out a short online form. Please provide the following information:

1. Residence address: street, house and apartment.
2. Client's full name.
3. Contact details: phone and E-mail.
4. Click “submit a request” and a specialist will contact you soon.

After filling out the form, a company representative will contact you shortly to clarify the details. In particular, it will be necessary to determine a convenient time for installation work.

Internet and television

When connecting to the Internet, do not forget that you can simultaneously connect television at competitive prices; dozens of channels will be available to you, and you will also be able to use the Internet.

If you are in time for the promotion, you can get a very profitable option when the payment for a separate Internet connection will be almost the same as for an “Internet + TV” connection. Explore the provider’s website, look for great deals and view promotions and discounts. By the way, if you connect to a provider, gifts will be waiting for you every month.

From this article you learned how to connect to the Internet through the Dom ru provider, what benefits this will bring you and how you can save money. Connect to a provider, take part in promotions and you will always receive high-quality Internet at an affordable price.

The Domru provider provides high-speed broadband Internet throughout Russia. Setting up the Internet from this provider is almost no different from other Internet service providers. But users are still interested in the question: how to set up the Internet from domra. Before setting up the Internet from domra, you must understand what kind of connection you have: via cable or using a wi-fi router.

How to connect wired Internet Dom ru

It's no secret that many providers bring the Internet into the home using a special cable that can be suitable for both a computer, a router and other devices.

If you only have a desktop computer or laptop at home and you are not interested in connecting a Wi-Fi router, then you can run a cable into the house and leave a small reserve in case this wire moves with the laptop around the house.

Setting up the Dom Ru router, how to change the WiFi password on the Dom Ru router

Application Form

Mobile application Dom ru

All the features of your personal account and statistics on your expenses are in your pocket.

Dom.ru application for convenient payment and contract management

Using the application you can:

• Pay bills faster.
• Choose your service package.
• Connect the promised payment. If you don't have enough funds or can't pay on time.
• Get advice directly in chat.

Setting up an Internet connection (PPPoE) on a computer with Windows 10.

If the provider's LAN cable is directly inserted into the computer's Ethernet port and you need to enter a login and password to connect to the Internet, then you should create a PPPoE connection. To configure, you need to go to “Start” -> “Settings” -> “Network and Internet” -> “Ethernet” -> “Network and Sharing Center”. Click on “Creating and setting up a new connection or network.”

Next, you need to select the first item responsible for setting up a broadband or dial-up Internet connection and click “Next”.

In the next window you need to select the connection type. Since we are setting up the Internet on the computer directly with the Internet provider (without the participation of network devices), we select “High-speed (with PPPoE)”, and if we were setting up the Internet, for example, through a 3G/4G modem, then we would need to select "Switched".

In the last window, enter the password and login given to you by your service provider and give a name to the connection you are creating. If you check the box next to “Allow other users to use this connection,” then you will allow other accounts to access the global network, if you have them, of course.

That is, if on your computer, for example, an account was created for each family member, then you are free to allow or deny them access to the Internet through the connection you created.

After filling out all the fields, click on the “Connect” button.

If the connection with the Internet provider has been established and you have entered the correct login and password, then after a short check of the entered data the connection will be created.

If you have any problems, let's discuss and solve them in the comments together. Bye!

If you find an error, please select a piece of text and press Ctrl+Enter.

The Domru provider provides high-speed broadband Internet throughout Russia. Setting up the Internet from this provider is almost no different from other Internet service providers. But users are still interested in the question: how to set up the Internet from domra. Before setting up the Internet from domra, you must understand what kind of connection you have: via cable or using a wi-fi router.

Personal account features

The Dom ru personal account is a place where you can perform various operations with your account: check the balance, activate bonuses, take the promised payment, change the password and login for accessing your account. Read more below.

Everything you need in your personal account dom.ru

• Expense control Balance status Know the status of your account and the amount to replenish.
• Autopayment The cost of services is replenished automatically.
• Payment history For any period of time.

Blog about modems, routers and gpon ont terminals.

Internet provider Dom.ru is one of the three largest providers in Russia. Today I want to tell you how to connect and configure a router for Dom.ru. Moreover, it is quite simple and accessible even to those who have very little experience in setting up network equipment. In this guide we will look at two options. The first is setting up branded Dom.ru routers. which are issued to new subscribers upon connection. These are devices from Sagemcom, D-Link, TP-Link, flashed with proprietary firmware. The second option is any other WiFi router that you can buy in the store. It will also work without problems on the network of this telecom operator.

How much does it cost to connect to Dom.ru?

The connection is completely free, and the technician’s responsibilities include carefully laying the cable in the apartment to the required location, connecting equipment, setting a password and setting up a pppoe connection to be able to work on the Internet. After this, customers will pay exclusively the monthly payment of the selected tariff.

Our goal is to organize the constant growth and development of the level of provision of our telecommunications services to the level of a tool that realizes all the tasks of a modern person. Of course, we strive to provide the user with a whole range of high-quality and modern services needed these days.

How the Electronic Home platform is developing

“Electronic House” is a pilot project, thanks to which residents can communicate with each other and resolve issues related to the management and maintenance of an apartment building. Now the updated “Electronic House” includes the website ed.mos.ru, the “Electronic House Moscow” applications for iOS and Android, as well as a personal account for management organizations.

The pilot project “Electronic Home” began its work in 2021 on the “Active Citizen” platform. In two years, more than three thousand houses were added to the project. More than three thousand surveys were conducted in the system, with over 52 thousand residents participating.

The decision to expand the functions of the “Electronic House” pilot project was made based on the results of a collection of residents’ opinions organized in September 2021 on the crowdsourcing platform of the Moscow Government crowd.mos.ru.

More than 11 thousand discussion participants proposed about two thousand ideas to expand the functionality and content of the project. Based on the results of expert selection and voting by residents, 342 of the best ideas were included in the “Electronic Home” development plan for 2020–2025. Most of them are planned to be implemented by the end of 2021.

The development of the service is provided by the Department of Information Technologies of the city of Moscow together with the State Public Institution “New Management Technologies”

Preparing the router for operation

When the preparation of the personal computer itself is completed, you should move on to the router; let's look at the most important points regarding this process.

Internet access technology from Dom.ru

As mentioned earlier, Dom.ru is a large provider, so all its subscribers are connected via an optical cable, which is supplied to a specific house, and using a twisted pair cable the connection is made to the apartment. This network access technology is not unique, because at a fairly low cost of equipment, various providers manage to achieve good quality.

As for the technology associated with the provision of services, dom.ru uses a virtual VPN network, and everything runs according to the PPPoE protocol. Such a network is safe and reliable, and its setup is quite simple.

Connecting the Dom.ru router

Let's look at the sequence and parameters for connecting home ru:

1. Go to your computer's control panel and select "Network Management" there.
2. Click on “Set up a network or a new connection.”
3. Select the item related to connecting to the Internet.
4. In the next step, select a high-speed connection (it is also important to consider the use of the PPPoE protocol).
5. Enter your login and password home ru (such data is always issued by the provider, usually in a special envelope).
6. Now the connection itself will begin, and this process often stretches for several minutes.

Important! If you encounter any problems, contact your provider using the phone number you received when connecting!

How to use the functions of “Electronic Home”

To access the pilot project, the user must confirm that it is related to a particular apartment building. He may live there, be registered or be the owner. This data should be specified in your personal account on mos.ru in the “Profile” section in the “Real Estate” tab. To enter a new address, you must click on the “Add apartment” button. Next you need to add the street name, house and apartment number.

You can confirm your address in three ways:

— enter the payer code of your EPD (10-digit number);

— select the type of address (“registration address”) and wait for confirmation by the system;

- confirm ownership at the specified address, o. In some cases, you will need to upload the required documents and wait for your eligibility to be confirmed.

The profile with personal data on the mos.ru portal is automatically synchronized with the profile on the Electronic Home website.

If the user enters the payer code (10-digit EPD code), then in the “Electronic House” he can:

— receive news about events taking place in his area and home, work in the house, or the emergence of a new survey among residents;

— send requests for problems in the house or local area and contact the management organization;

— take part in surveys published by other residents or the management company;

— view the list of neighbors and chat with them;

— gain access to a constantly updated database of training materials and the legislative framework of the housing and communal services sector;

— transmit water and electricity meter readings and pay receipts for housing and communal services;

- use the electronic community bulletin board.

If the user confirms registration at the address, then in addition to the functions described above, he gets the opportunity to independently create polls among his neighbors. And confirmation of ownership makes it possible to participate in legally significant surveys regarding the installation of barriers, in general meetings of owners, as well as independently initiate them.

To access all the features of the Electronic Home, you need to add the following data to your mos.ru profile:

- last name, first name and patronymic;

— date of birth;

— SNILS;

- passport details.

It is important to know that the functionality of the Electronic House project is available to residents of all multi-apartment residential buildings. This does not depend on who maintains these houses - a commercial management organization or the State Budgetary Institution "Zhilishchnik". The only exceptions are the functions of the site relating to the transmission of meter readings and payment for housing and communal services. To do this, you need an EPD payer code.

If a house is connected to the Unified Information and Settlement Center (UIRC), then the payer code of its residents is standard and contains 10 digits. This code will be accepted by the system as correct, and residents will be able to pay utility bills and submit meter readings. If the house is not connected to the EIRC, then these functions will not be available to its residents.

In addition, you can submit applications for troubleshooting in a house or apartment only if the management organization has an agreement with a unified dispatch center (UDC).

It is worth noting that home owners have the right to resolve the issue of connecting to the EIRC at a general meeting of owners. If the decision turns out to be positive, then the management organization will be obliged to implement it.

Which Wi-Fi router to choose

At the moment, the Dom ru company presents three models of routers, each of which has different characteristics:

• D1 - allows you to get speeds of up to 100 Mb/s, can cover up to 45 square meters and simultaneously distribute the Internet to 6 devices. This option is suitable for unassuming Internet users who do not use it 100%.
• D2 is a more complex model that allows you to receive up to 300 Mb/s, covers up to 60 square meters and can distribute the Internet to 10 different devices.
• D3 is the most powerful of its “brothers”, it provides Internet speeds of up to 600 Mb/s, allows you to cover up to 85 square meters and distributes Internet to 15 devices.

You should choose a router based on your wishes for Internet speed and the architecture of your living space; if you have a studio apartment of 70 square meters, then it is better to use the second or third option, since they will be able to provide a high-quality signal over the entire area of ​​​​the apartment.

Tariffs - Internet and home television from OnLime

If you choose the first option to save money, then the best choice is to purchase a signal booster that will be installed in areas with less signal coverage from the main source.

Wireless configuration

We are often asked questions about how to set up a router from Dom ru, and in most situations we are talking about a Wi-Fi connection. Let's look at the process of configuring access.

How to log into the router's web interface?

To enter the web interface, launch a browser on your personal computer, go (how to go there will be described below) directly to the router interface, where the main settings should be carried out.

Launch a browser on your personal computer, and enter 192.168.0.1 in the browser's address bar. or 192.168.1.1.

browser address bar

The IP address is usually located on the back of your device.

IP address of the router on the back of the device. Usually this is 192.168.0.1. or 192.168.1.1.

There you can also see the username and password that will be needed to log in, in most cases this is the combination admin/admin

login/password on the back panel of the router
When you go to the IP address you entered, you will be able to go directly to the authorization window, and the settings will be available after entering the already mentioned login and password.

Basic router options and their configuration

Here are the main router options that can be configured there:

• connection via PPPoE protocol;
• your name, which was indicated in the contract;
• password;
• automatically obtained IP address;
• received DNS server;
• connection name (in this case dom.ru will be indicated);
• Router MAC address.

Don't forget to click on the "Save" button after adjusting anything, otherwise the changes will not be taken into account!

To set up a wireless connection, go to the tab called “Wireless Settings”, where you should check the box next to “Use SSID Broadcast”. This way, you can ensure the visibility of the router through other network devices. After completing the router setup (it is configured exactly as described a little above), do not rush to close the router settings menu, do not forget to save everything.

Setting up d link

We are most often asked for an example on the dir 300 model; this router is distinguished by its simplicity, and anyone can handle its setup. Everything happens according to the previously described instructions, and exactly 192.168.0.1 should be entered into the address bar.

Setting up Dlink dir 300 in detail in different ways

Setting up a zte router

An example of setting up a ZTE ZXHN H118N router will differ from D link only in that this manufacturer has provided for the introduction of 192.168.1.1, and the interface will be different, but it is intuitive.

Setting up a netgear router

Brief instructions for setting up the netgear n150 are a much rarer need, but it’s still not difficult to cope with!

How to connect the cable to the computer directly

We start with the Ethernet cable that the provider’s installer brought into the apartment. It has an RJ45 connector at the end. Since we don’t have a router, this cable must be connected to the network card of a computer or laptop - they also have a corresponding port for this. On a PC, it is located at the back of the case, where all its other ports and connectors are located.

On laptops, the LAN port is usually located on the left side of the case, approximately in the middle part. Just connect the Internet cable to the computer directly and the green or orange indicator on the network card will light up. There may be no indicator on the laptop - then look at the reaction of the Windows 10 operating system - the network indicator should change from a globe to an icon in the form of a monitor around the clock.

The next step is to set up a connection on your PC. Today, the two most common options that can be found among providers are IPoE and PPPoE. Let's look at how to configure each of them in more detail.