MTS Communicator - description, login to your personal account

The development of the largest domestic telecommunications operator is aimed not only at individuals, but also at corporate clients. This policy applies not only to tariff lines, but also to special functionality. MTS Communicator offers the use of a modern API to systematize the receipt, processing and transmission of data and can be used in small and large businesses. Support for modern technologies makes the service quite popular in its segment, which makes it necessary to study:

detailed description of the function;
a complete list of features and tariff specifications;
ways to connect and use the project;
interaction with a unique interface and entry into the communicator control system.

Description of the service

MTS Communicator is a service that makes corporate communication over cellular communications convenient. It can be used to configure the sending of service messages. We are accustomed to their presence in everyday life, without thinking about how exactly it works. It’s hard to imagine that company employees type messages manually and send them to clients in the same way. In companies with large volumes of orders and a huge number of clients, this would be impossible to organize.

The acquisition will make sense and be profitable if the company's employees and partners frequently communicate via text messages. The function allows you to create thematic chats and add participants to it, also organize and manage groups, and quickly exchange questions and answers. Discussing projects in this way becomes simple and fast.

With this service, MTS strives to help managers establish connections with employees, partners and clients. You can send messages directly from the website, as well as from applications for different platforms, or through the 1C-Enterprise program. Messages can be sent to anyone, to several recipients at once and to any valid mobile numbers within the Russian Federation.

You can also receive and send text messages using telematics equipment.

The service provides the following features:

sending messages in a few clicks of a button via the Internet;
transfer of information to one user or group of subscribers;
receiving response messages;
sending the necessary information to partners who are subscribers of any mobile operator in Russia;
organizing mailing lists into groups to systematize communication within a specific project;
inform the company’s clients about the status of the project, the degree of readiness of the order, etc.;
creating advertising mailings to promote the brand and products;
conducting customer surveys about the quality of service and satisfaction with cooperation;
the ability to promptly notify employees;
setting up automatic sending of messages via email, API or HTTP;
Can be used in conjunction with 1C: Enterprise and Microsoft Outlook.

Using the service, you can establish working communication and communication with colleagues to resolve current issues and personal interaction.

MTS also invites programmers to independently compose a set of programs to implement the system into the corporate network. No additional equipment is required for this.

The service is paid monthly, the cost depends on the number of messages needed:

1000 SMS - 2400 rub.;
3000 messages - 7000 rubles (provided that no more than 1200 messages are sent to the same operator other than MTS);
10 thousand SMS - 23,000 rub. (no more than 400 messages to one mobile operator);
100 thousand SMS - 165,000 rub.

If the quota of the connected package is exceeded, each SMS is paid for 1.5 rubles. It is possible to connect several packages simultaneously.

API for MTS Communicator

To integrate “MTS Communicator” into the company’s corporate resources, an API is used. This function allows you to combine various information systems without unnecessary equipment using a set of programs.

You can implement the API manually, with the help of a full-time programmer, or using MTS services.

“Virtual PBX” and “Auto Attendant” deserve special attention - these options make it much easier and more comfortable to communicate with the company’s clients.

You can also embed the “Communicator” into the CMS.

Advantages

Some features of the service make it more attractive among the many offers of other cellular operators. In particular, we are talking about:

sending messages to mobile numbers of any Russian telecom operators;
creating thematic dialogues to discuss the current project;
the ability to attach the sender’s personal signature.

New customers are given the opportunity to try the service free of charge during a 14-day trial period. During this period, functionality will be limited to 10 subscribers and the ability of each of them to send no more than 10 messages per day.

The service is the easiest way to establish communication with employees, including traveling ones, as well as optimize business processes.

How to connect MTS Communicator

You can activate the service in your MTS personal account, as well as on the official option page by filling out the form and leaving an application.

You will also need to sign a user agreement. You will need to provide personal information and brief information about the company, and also indicate your preferred method of communication. After some time, the company’s managers will contact the potential client on their own. You can also contact one of the company's offices.

After connecting, your personal account will become available on the website, where you can set up communication after authorization.

The service is offered to corporate clients, but this does not mean that it is necessary to have a full-fledged office and hired employees. An agreement can be concluded for an individual and only for one phone number. On the official website of the service, in the description of the service in the “Business” section, you can download an application. It must be filled out and submitted.

When you connect, the cost is immediately debited for as many days as you used during that month. For example, if the connection was made on the 15th, then payment will be debited only for 15 days. Next month, the subscription fee will be charged on the 1st in full for the entire billing period.

Additionally, you can use “Auto Attendant”, which can greatly simplify communication with clients.

Tariffs for the MTS “Communicator” service

To start using the service fully (after the trial period or bypassing it), you must select a tariff that is suitable for you. There are 4 options available to clients:

1000 SMS per month;
3000;
10 000;
10 000.

Both outgoing and incoming messages are taken into account when calculating.

Within SMS, all messages above those provided according to the tariff cost 1.5 rubles, to mobile numbers of other operators - 2 rubles.

6000 SMS only within MTS

For a lower cost, it is possible to purchase a package of 6,000 messages only within the MTS network. This option is suitable for companies whose employees use corporate SIM cards. Its cost is 9000 rubles. per month, if necessary, you can buy several packages at the same time.

A package of 100 thousand SMS and 3 million messages is also available. Such offers are suitable for large companies.

The operator warns that if it is sent to Beeline, Megafon, Tele2, etc. numbers, it does not guarantee delivery of messages. Other operators set the cost of sending messages regardless of MTS’s pricing policy. Approval will be required to send messages to subscriber numbers on other networks.

Unused traffic is not carried over to a new period and is written off at the end of the month, after which a new one is immediately credited in full. Tariffing for SMS outside Russia is carried out separately.

Favorable tariff plans for Internet access

MTS has developed special tariffs for home and mobile Internet. The subscription fee only takes into account traffic on the network .

The volume of home Internet is not limited. The size of the payment is affected only by the connection speed. It is indicated in the product name. Tariffs with monthly payment "Internet GPON" :

100 Mbit/s – 450 rub./month;
200 Mbit/s – 490 rub./month;
300 Mbit/s – 800 RUR/month;
500 Mbit/s – 1600 RUR/month.

There are products with daily pricing - “Home-Lite” . They are available when the telephone line is connected:

10 Mbit/s – 20 rubles/day;
30 Mbit/s – 25 rubles/day;
50 Mbit/s – 30 rubles/day.

For mobile traffic there is a tariff for telematics services without a monthly fee "Mayak" . Voice services are closed, except for emergency call 112. Fax calls and CSD data are available. Internet is paid at the rate of 4.50 rubles. for 1 MB. You can also connect the following options for any device:

Internet Mini (7 GB for 500 rubles/month);
Internet Maxi (15 GB during the day and unlimited night traffic for 800 rubles/month);
Internet VIP (30 GB during the day and unlimited night traffic for 1200 rubles/month).

Tariffs for USB modem 4G, 3G:

“MTS – Connect-4”: no monthly fee, upon purchase you pay for a 4G modem and connection to the tariff of 2600 rubles. The amount on the balance upon connection is 2599 rubles, sufficient to pay for the “Internet for 14 days” option – 2598 rubles);
“For a laptop”: subscription fee 800 rubles/month. for unlimited Internet at a speed of 4 Mbit/sec.

For the “MTS – Connect-4” , you can connect the Internet Mini, Internet Maxi, Internet Vip options. You can increase your Internet speed with.

Login to your personal account MTS "Communicator"

To manage the service, you need to open a personal account on the official web page of the service. After signing the contract for the provision of the service, you will be given login information: username and password.

Once logged in you can:

view statistics of sent and received messages;
add employees, partners and clients to the service or remove from the service;
set forwarding to mobile numbers and email;
create templates for mailings;
review your balance and receive a statement about the use of the service;
communicate with support staff;
choose and connect to a different tariff.

Where to contact if you have problems using the service

If you have any questions or problems, you can contact the technical support service, which promptly responds to any requests:

You will have to call the general support number +7 (800) 250-09-90. There is also no mobile application for working with the service; all settings will have to be made using your personal account in the browser.
The site also provides a feedback form for generating customer requests.
You can contact us directly by email [email protected]

It happens that the service does not connect to some phone models. In this case, you need to check the status through your personal account, and then, if you couldn’t figure it out on your own, report the problem to the support service.

The MTS Communicator service will be an excellent business solution for companies in various fields of activity, both small and giant. It will help to establish communication at all stages of work.

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Possibilities

When ordering the services of such a system, you should first familiarize yourself with the range of functionality.

The switch sends messages to the phones of company employees via the mts sms gateway.
The work is carried out using tag words.
Groups of recipients are created by department or position.
It is possible to create and develop a scheme of individual corporate settings.
Network system infrastructure.
3 connection methods: SOAP protocol, HTTP GET and POST requests.
Individual login parameters for each network user.