Subscriber service has been temporarily suspended - what does this mean?

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  • 1 Termination of subscriber service
  • 2 Most common reasons
  • 3 Roaming
  • 4 SIM card blocking
  • 5 Violation of contract terms

Reasons for blocking

Before moving on to the topic of the article and answering the question of how to unblock a phone number, you should explain the reasons that could become a catalyst for setting a communication restriction:

  • Incorrect entry of SIM card codes (pin, pack) can lead to temporary blocking. Moreover, if you make a mistake ten times when entering the pack code, you can say goodbye to your existing SIM card - it will be blocked forever.
  • Lack of funds on your balance may also cause suspension of communication services.
  • Inactivity by the subscriber during the period specified in the bilateral agreement will result in the number being lost and the SIM card can simply be thrown away.
  • The presence of a subscriber on your black list will make it impossible for you to receive calls. We will also tell you below how to unblock a number.
  • Voluntary installation of communication restrictions. Some mobile operators offer their customers a service that allows them to suspend a number for a specific period. This may be relevant, for example, for people going on vacation. Such blocking allows you to suspend subscription debiting. charges according to the basic tariff plan and for services and options activated on the number.

FAQ

Below we have provided a number of popular questions from users of MTS communication services:

Question: I can’t reach the subscriber. How can I determine if a user is blocked or has added me to a blacklist?

Question: How can I contact a blocked person?

Question: I lost my SIM card and don’t remember my phone number, how can I cancel it?

Question: How can I unblock if I have lost my PIN and PUK codes?

If a subscriber is temporarily blocked on MTS, this is a solvable problem; the main thing is to understand the reason and try to solve it yourself.

Some network users who bought a SIM card not so long ago ask questions about what it means that a subscriber is temporarily blocked by MTS. Such a voice message can be received during a call to the operator corresponding to the client if connection is impossible. There can be several reasons for blocking and removing the restriction is allowed in any situation.

If during a call the client receives a message that the subscriber is temporarily blocked from MTS, this may indicate three possible reasons:

  • Existence of debt. This phenomenon applies directly to the caller. The lack of funds on the balance will not allow you to make calls unless this is provided by any additional connected options.
  • Forced blocking. Many telecom operators, including MTS, block SIM cards that have been inactive for two to three months. As a rule, the balance on such numbers is zero or negative.
  • Blocking the card by the subscriber. Deactivation of a SIM card is possible at the request of the client himself. As a rule, the procedure is relevant when the phone or the plastic itself is stolen or lost. Blocking is also possible for the period of roaming or due to the loss of relevance of this number.

In addition, the subscriber may be temporarily unavailable or blocked from MTS by a court decision (during the proceedings). Another reason for imposing a block may be the inclusion of a number in the “black list”. However, in the latter case, the message about blocking the subscriber is not displayed.

An erroneous message is likely to occur when the client is outside the network access area or in roaming. Also, instead of a voice call, long and short beeps are likely to appear.

What does this suspension mean, why is the subscriber not being served?

Many of us have encountered strange notifications when calling instead of the usual beeps.

One of these is “Subscriber service is temporarily suspended.”

Such a notification is often upsetting, especially when a call to the person you need is so necessary. So let's figure out what this means?

And why does this notification suddenly appear?

Meaning

Subscriber service is temporarily suspended - this means that the person you are trying to reach for a number of reasons is unable to make and receive calls, as well as send and receive SMS messages. Accordingly, he may not be available for calling.

There are several reasons for this situation:

The most common reason: the subscriber has a negative balance due to the fact that the balance for payment has run out, or because the subscriber has gone deep into the red due to the repeated outstanding promised payment being taken or due to the provision to the subscriber of paid services provided by the operator he uses.

The phone is out of reach: that is, the subscriber is located in a place where there is poor signal reception or there is no signal at all. However, it is worth noting that only a Beeline or Megafon subscriber can hear such a notification, but due to malfunctions, subscribers of other cellular operators can hear the same message for this reason. In such a situation, it is better to wait a little and then call again

In such a situation, it is better to wait a little and then call again.

The third reason is roaming: the notification may sound due to the fact that the person you need to call may have gone on vacation abroad and, accordingly, he is moving outside of Russia or the region of registration (which is what roaming arises from).

In this case, we can advise only one way out of the situation - top up the account of the person you are calling if you know for sure that this person has gone abroad.

Another reason for the notification may be the voluntary blocking of the SIM card by the called subscriber. Each operator can provide such a service temporarily or permanently (upon termination of the contract for the provision of communication services). This can be done for a number of different reasons.

In this case, we recommend that you contact by telephone the subscriber who may be close to the person you are trying to reach.

Well, the rarest reason for a message to appear may be if a person deliberately harms the operator, other people served by cellular communications, or third parties. This is even stipulated in the contract of many telecom operators as a separate clause.

The subscriber can harm the operator by repeated attempts to use express payment cards that have not yet been issued, using his number to create a lottery, any voting, advertising campaigns, sending spam in large quantities, setting up access paths to the mobile network, telephony and fixed line communications. In general, there can be quite a few prerequisites for this.

If you have tried all of the above reasons for the problem, and are sure that none of these reasons are suitable, then in this case you need to urgently call the operator of the cellular communication service and then inform the dispatcher about the problem that has arisen.

It is worth considering that the application can only be considered by the operator from the owner of the SIM card and, accordingly, you will need to say which person it is issued to, name the secret word (if it was indicated when purchasing the SIM card and registering the person in mobile communications), and it is quite possible provide the owner's identification document details for confirmation.

Use call notification services

Mobile operators offer services that automatically send SMS as soon as a subscriber who was “temporarily unavailable” appears on the network. This is a convenient way to track the appearance of the desired subscriber, and the simplest solution to the problem of communication interruptions.

Modern life spoils us. Everyone has already developed the habit that you can contact a person at any moment via mobile phone. Therefore, when the device tells us that the subscriber is out of the network coverage area, there comes a moment of confusion, frustration and even anger. The number is unavailable, not everyone knows what this means at Megafon.

Read: How to disable the MTS Music service

How to unblock a number if the number has not been used for a long time

If you know that the number has not been used for a long time, that is, no calls have been made from it, no messages have been sent, etc., then most likely the number is lost to you. In accordance with the agreement that the subscriber signs when purchasing a number in a communication salon, in the absence of paid services for a certain period, a block occurs. The established period differs for each operator - for example, in Megafon it is three months, in Beeline it is six months. How to unblock a number in this case? In this case, it will most likely not be possible to restore the ability to use the number. There is a chance for those numbers that have only recently been blocked and have not yet gone on sale. In any case, you can find out whether there is a recovery method through the employees of the salon or the provider’s contact center.

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What is number porting

Tele2 company provides its users with such a convenient service as MNP (mobile number portability), i.e. number transfer. This feature allows subscribers to change operators without losing their current phone number.

Once suspended, they pay a monthly payment. However, water supply interruption requires a service interruption fee and reconnection fee. Cayetano points out that with or without a fee, there is a basic requirement to make this request: keeping the accounts up to date.

The consumer needs to check that this absence will be the longest of 12 months or the duration of the contract, as a suspension without cost can only be made once during this period. Outside of these deadlines, companies can charge fees but must report the amounts for the temporary suspension.

If you decide to refuse Tele2 services and block your SIM card, but at the same time want to keep your current phone number, then contact the service center for detailed information about this, you must visit the service center of the new operator, conclude an agreement with it and get a new card. In this case, you need to inform company representatives of your intention to keep the old number. It should be noted that the transition procedure usually lasts 8 days

.

When you request shutdown, this guide, you should already be programmed to reconnect. In the case of holiday trips, it is not advisable to request a suspension because, depending on the diameter of the pipe that supplies the device, in addition to the difficulty of maintenance, the destruction of the sidewalk, street and internal structure of the object is required. Otherwise, the customer will have to pay a reconnection fee.

The most appropriate is to close the water test from the street. To interrupt delivery, the customer will terminate the contract. The companies clarify that if there is no consumption, the basic fee will be charged. For those who travel and want to save money, the best option is to unplug appliances except for continuous use, such as the refrigerator and freezer.

Blocking a number is an important measure that will protect your data and money from criminals if your phone is lost or stolen. To save your money and prevent third parties from using your card, contact the Tele2 Contact Center at 611 or visit the customer service center.

Violation of contract terms

The least common reason for receiving information about termination of service may be an attempt by the client to specifically harm the cellular company , its other clients, as well as a circle of unidentified persons. This circumstance is indicated in the contract concluded with the cellular company.

The user is able to harm the mobile operator by numerous uses of payment cards that have not yet gone on sale, by using his phone to organize lotteries and all kinds of sociological surveys, sending advertising mailings and large volumes of spam. Simply put, there can be many incentives for such actions.

In this situation, it is impossible to know when the subscriber will be in touch again, since mobile operators do not stipulate this point, and it is also impossible to find out whether a particular client is disconnected for some time or forever.

To avoid such circumstances, you should not violate the terms of the contract and thereby harm the operator and other subscribers.

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Answers from experts

Tele2 Russia:

Good afternoon Most likely, the subscriber you are calling is roaming with a negative balance. Or this number has a negative balance for 30 days.

Mitrofanushka:

This means it has been disabled for non-payment.

faizo:

After switching from megaphone to tele2, the megaphone subscribers who often called are now unable to get through!

Ekaterina Bochagova:

Most likely the subscriber is in debt to Tele2

Tele2 Russia:

Good afternoon, Yulia. The system response “service is temporarily suspended” may be due to various reasons. Here are the most common of them: - the subscriber has a negative balance; — the subscriber is in an area of ​​​​uncertain reception of the cellular network signal; — when the subscriber is outside the home region, that is, in roaming, if the calls are paid and there are not enough funds in the account to pay for the incoming call; — if the owner of the number contacted the customer service with a request to suspend the service of his number.

Aptem:

or set this message instead of beeps)))

Igoryan Yakovlevich:

Okay)) then how does he call me?

Daniel:

One of the possible options is that the subscriber simply turned off the phone.

Evgeny Kharlan:

This only means that the Cellular Communications operator is violating the Federal Law on Cellular Communications, and in case of debts to the cellular communication operator, the subscriber cannot call another subscriber, but another subscriber at his own expense can call this subscriber and the cellular communication operator is obliged to connect the interlocutors, but when Instead of connecting, the operator says that the service has been temporarily suspended; this is a direct violation of the Federal Law on the Provision of Cellular Communication Services. Amendments to the Law, which will come into force only on July 1, 2006, state: “The telephone connection established as a result of a call by another subscriber, other than one established with the help of a telephone operator, with payment at the expense of the called person” (clause 1 of Article 54 of the Federal Law “On Communications”). That is, you can safely file a collective complaint and demand the revocation of the license through the Federal Antimonopoly Division! Any Cellular Operator. Yes By the way, while Tele 2 was a Swiss Company, everything was for the Russians, as Russia became, it completely sucked!

Method 3

The methods presented above allow you to block your SIM card forever. If you decide temporarily

If you refuse Tele2 services (for example, due to a long business trip), you can suspend all offers using the “Personal Account” system on the operator’s official website (ru.tele2.ru).

Also, if you have purchased a financed mobile phone, yes, you have to pay the terminal installment fee every month. That is, you do not pay a mobile service fee, but a mobile financing fee. Orange customers can suspend their line between a minimum of 30 days and a maximum of 180 days per calendar year. However, this suspension has a service charge of €3.63 for each month the line is suspended.

Deadlines do not have to be reached, and as long as the set periods are met, the line can be paused as many times as required. There would be no problem if it met the minimum and maximum periods as well as the day limit in the calendar year in this situation.

To do this, you need to go to your “Personal Account” and go to the “Tariffs and Services” section. In the list of categories, select “Voluntary blocking”. In the open window, you need to familiarize yourself with the information presented, and then press the “Go to blocking” button. After this, a pop-up window will appear where you need to click the “Block” button.

How to temporarily pause a line?

To temporarily suspend a line, you must contact your telephone company through customer service. If you want to activate the line before the end of the maximum period. You should also be in contact with your telephone company's customer service.

In times of crisis, termination of service can be a good solution to ease the pocket. If a consumer remains more than 30 days away from home, they can request interruption of telecommunications services without being charged any fee. In this case, it is beneficial because it is less in the monthly budget and the economics are significant.

The subscriber has blocked his number

Each subscriber can temporarily block their mobile number. This opportunity is often used when the mobile number belongs to a company and not to a specific person. And when employees of a given enterprise are going on vacation or moving to another country, etc., the phone may be blocked. It is in this situation that you will hear that services for it are currently suspended. On the website you can find information on how to unlock a SIM card if it is blocked.

Information about unlocking Tele2 SIM card

In this case, try calling a different number or using another type of communication: email, instant messengers, etc. Sometimes a message can be heard when there are network failures. Just try restarting your mobile device. And try again. If a subscriber has blocked his phone number, you will not be able to reach him. The Megafon network has a special paid service for this.

You can block your number for 180 days. In this case, 1 ruble per day will be debited from your mobile account. To connect it, you need to call 0500. Tele2 has a locking method if you lose your SIM card. There is no temporary blocking service. If you lose your Tele2 phone, you must immediately contact the operator on any other phone. Explain the situation to him and ask him to block the number. You will also need to provide passport details and other information to confirm your identity.

After your Tele2 or Megafon number is blocked, callers will hear a message: subscriber service has been temporarily suspended. Now you know what this means.

Published

August 6, 2019

in the section

"System Setup"

How to transfer money to another subscriber in the Megafon and Tele2 networks

To help a friend or friend contact you, you can send money to his account.

Mobile operator:Instructions:
MegaphoneThe simplest is the USSD command: *133*amount of money sent*subscriber numbers# and call button. After which a message will be sent to your number with instructions to confirm this action. The amount specified in the command will be withdrawn from your account, plus a 6% commission for this action. If you transfer from Megafon to another operator's number, a commission of 8.5% will be charged. You can transfer up to 15 thousand rubles.
Tele 2If you need to transfer money from Tele2 to Tele2, use this combination: *145*number to whom you need to transfer*10# and green handset.

Transfer money from Tele2 to Tele2

Number blocked on MTS

What to do if you have already been blocked?

We hope that this article from our portal www.. Do not forget that each article is relevant on the day of writing and over time the information may not correspond to reality.

What does it mean that the number you dialed is temporarily blocked?

quot;The number you dialed is temporarily blockedquot; - this means the subscriber you are calling has no or insufficient funds on their balance to receive the call. This usually happens if calls are made either from one region to another region of the same country, or between countries (long-distance and international calls), that is, in roaming, and also when calling between subscribers of different operators. On a home network, this subscriber can easily receive a call.

I’ll tell you from my personal experience what the phrase can mean. Once I had a very good tariff, profitable, but, however, with a subscription fee. I didn’t want to lose either the tariff or the number itself, it’s just that at the moment there were problems with finances and it was expensive to stay on unlimited, so I turned to the employees of this company with a request to temporarily block the number. They asked me who the number was registered to, passport details, the reason for temporarily blocking the number, an additional number for contact and that’s it, they temporarily blocked the number. Then, when I checked whether the number was blocked, they answered me: quot; that the one you dialed...quot;. Then I unblocked him, after a couple of months. That is, this phrase may also mean that the person has blocked the number of his own free will.

This basically means for most subscribers that the funds in their account have run out and until the money or the promised payment is made, until then the subscriber will not be a subscriber and will not be able to answer calls...

this can only mean one thing: the subscriber/friend/relative/person you are trying to call could: change their phone number, block it through an operator, fail to top up their account with a certain amount and get blocked

Most likely, the person you are calling has no money.

There can be two options: if after dialing the number the robot says about blocking, it is either blocked due to the balance falling to zero or below, or the person himself blocked his number. - There is such a service, which is very useful for various circumstances.

If, when calling another subscriber, you are told: quot;The number you dialed is temporarily blocked!quot; then this can only mean that the subscriber has run out of money in his account. If he was not available, then he was either out of network coverage, or he turned off the phone, or he pulled out the SIM card.

If quot; is temporarily blocked quot;, then you need to try to dial again, because it’s temporary, and it’s good that it’s not forever, which means the balance is zero, or has already fallen into the minus, as soon as the money arrives in the account, then That's it, the blocking will be removed.

The subscriber simply ran out of money on his phone and he can no longer call or receive calls. As soon as he puts money on the phone, all these services will be available to him again. If you urgently need this subscription, then put some money into his account.

Well, this means that he doesn’t want to load money into his phone, but they blocked it, because he doesn’t care who he or (she) is, pay for the service for money and say, there’s no money and I’m gone. Temporarily waiting for him, someday he will load the money of course. If he doesn’t upload, his number may be sold to someone else.

As a rule, this means that you have arrears in payment for communication services. Moreover, in all likelihood, this debt has reached a certain size. Typically, telecom operators block the phone after a warning.

4. The subscriber has activated call forwarding, and one of the conditions 1-3 is met

Situation:

the subscriber you are calling has activated call forwarding to another number, and one of the conditions described in this article is met. In this case, the dialed number may also be unavailable.

Solution:

the subscriber you are trying to call must disable call forwarding or eliminate the reason why communication services are temporarily not provided.

Take care of your number and ensure timely replenishment of your balance so as not to find yourself in an unpleasant situation when service is suspended.

Forced blocking

If there is no manipulation with a phone number for a long time, there is a possibility that the operator will turn it off automatically. It is logical that when we try to call a blocked number, we will hear “Subscriber is temporarily blocked.” A warning is triggered when a telephone number is finally taken away by the MTS operator and blocked until it is transferred for sale

. In the future, this phone will be sold to another person.

We must not forget about the blocking that can be imposed on the phone by court decision. In most cases, there is no reason to worry, because the block is activated in cases of telephone fraud. However, if the owner of the telephone number is involved in a more serious incident, then the court can also initiate a disconnection, which leads to voice information for callers.

Long term non-use

A subscriber who has not used a SIM card for a long period of time - 90 days - risks being left without communication at all. The operator will disable the card and limit the possibility of any communication - both voice, SMS or the Internet. There is only one way to correct this situation:

  • Contact a company representative by calling technical support;
  • Or visit the sales office with a passport with a SIM card;
  • Write a standard application for card restoration.

Well, that’s all - the mysterious message “The Megafon number you dialed is temporarily blocked” will no longer bother you, because you can quickly find the causes of the problem.

Reasons for temporary suspension of service

There are several reasons why this voice message is heard. Let us give examples of the most common of them.

Negative balance

If you hear a voice message, it means that the subscriber has a negative balance, or has not topped up the account for a long time. There is a certain time limit for receiving SMS and incoming calls. If this period expires, the operator has the right to block the SIM card. It can only be unlocked after topping up. Sometimes the number can be completely lost.

Each opera has a different duration, approximately 2-3 months. Therefore, to avoid such trouble, try to replenish your account on time. Then any subscriber can get through without any problems.

Out of range

Often, a subscriber who is in a place where there is no connection receives a voice message stating that he is out of the network coverage area. However, sometimes the following may sound: “Subscriber service has been temporarily suspended.”

This message can also be heard by the user in the event of an unexpected network failure or answering machines are confused with voice messages. You should wait a little, then dial the number again.

Roaming

It is also no exception if the subscriber is roaming, that is, outside the home region. He doesn’t necessarily have a negative balance; calls in roaming are expensive, and he doesn’t have enough money to receive a call.

If you urgently need to get through to a person, then top up his balance by a few hundred rubles and call again. This is definitely enough for dialing and a short conversation.

SIM card is faulty

There are several SIM card malfunctions

It is important to understand why you cannot make outgoing calls and send SMS. If you haven’t used it for a long time, then the card needs to be unlocked

If during a call a message is displayed that it is not being serviced, then it may be blocked, you need to know the reason for this. Now let's look at how to activate a SIM card.

SIM card recovery

The SIM can only be blocked for outgoing calls and SMS, it will be possible to receive them, the rest works as usual.

Blocking can occur due to incorrect PIN code entry. If you have used three attempts to enter the code, you will need a PUK code to unlock it. You will find it on the packaging that the SIM card was in when sold. If you threw away plastic, call the operator at 0500, confirm your identity, then the employee will dictate the PIN code and PUK code.

This method does not always work, so if you value this number, then call from it periodically, once a month.

Unlocking a SIM card

A card may be blocked if it has not been used for six months. After this time, 10 days are given to replenish the account and restore. If this is not done, the number will be blocked forever, and then it will be put up for sale.

But if no one purchased the number, then it is possible to hope for restoration, even if they have not called for more than six months. If you purchase this number, you will not be able to return it. Alternatively, you can call it and ask to resell it. But these are extra costs and your time.

SIM card activation

When purchasing a new Megafon SIM card, you need to know a few simple points to activate it. The consultant in the showroom will tell you about them so that you can make calls quickly after the purchase. After you have paid the money, follow these steps:

  1. Insert the SIM card into the device. If you don’t know how to do this, study the instructions on your phone, or contact a consultant for this.
  2. Next, you will be asked to sign an agreement, there will be two of them. The form will be issued by a consultant. After this, you agree to the terms of the services provided.
  3. Give one to the seller, the second will be yours. It says that the card will have to be activated within three days.
  4. Next, choose the appropriate tariff that will be convenient for you. They will also offer to top up your account so that you can make calls. The amount will depend on the selected tariff plan and Internet.
  5. All that remains to be done is to wait for the SIM to be activated. This will take from a few minutes to three days.

Some users may find this process time-consuming. But, if you go to a salon where a specialist will help with this, then nothing will be complicated about it. The whole procedure will take a few minutes.

Tips and tricks

Even if Megafon’s number is inaccessible, you can take a set of necessary measures! You will definitely be able to contact the right user, just do the following:

  • Write an SMS message or send a message in instant messenger. In any case, the subscriber will see the notification after turning on the smartphone;
  • Wait a few minutes - the failure may disappear on its own if the problem lies in technical problems;
  • Be sure to inform the person about the problems - perhaps he does not know that the number has been left without communication.

We figured out what “Number unavailable” means on Megafon. You will no longer be frightened by an unfamiliar notification - after all, we explained the reasons for the problem and found effective solutions that will be useful to every user.

Subscriber service has been temporarily suspended - what does this mean?

Chupakhina Tatyana Borisovna

This means that the subscriber’s account has run out of funds and the system thus notifies those calling him about this.

If you find it necessary to replenish the balance of this subscriber, then after your money arrives in his account, you will be able to call him.

If, when calling the subscriber you need, you hear a similar message, then most likely, his account has run out of funds and the balance is negative; in addition, the subscriber himself could temporarily block his phone number by contacting the subscriber’s cellular service, also, possibly, At this point in time, he is beyond the reliable cellular reception of his operator.

Obsydyan

Now, on most tariff plans, incoming calls are available even in cases where the subscriber has no money left. But if there is a deep minus, the subscriber’s service may be temporarily suspended. “Temporarily” means until the balance is replenished, so you can send him money yourself. The only question is how much, because the minus can be very deep...

Mirra-mi

The message “Subscriber service is temporarily suspended” indicates that the person you are calling has run out of money on their phone. He needs to top up his account for incoming messages to start being accepted. Most likely he has some amount of debt on his account, for non-payment of which his number was blocked.

88Summertime88

This means that you have gone into the red, and by a decent amount. If I'm not mistaken, some operators even provide services with a balance of minus ten rubles.

But basically, if you have the slightest debt, you can neither make nor receive calls.

-Orchid-

This means literally what they say. That is, the number is not in service. This means that the world does not have enough money to even receive incoming calls. Most likely this is a negative balance; this is usually the reason for the suspension of service. To resume using this number, you just need to top it up with the required amount.

Raziyusha

The meaning of these words is this: there is a very large debt on the account that needs to be repaid before the services of the cellular operator are available. My sister received a message like this when she moved to another region and changed her phone number, but there was a debt on that number. Need to pay off.

Violet a

The subscriber's service can be suspended only if the subscriber has a negative balance; if the subscriber has a zero balance, the operator still continues to serve him. And if the subscriber has a negative account balance, the operator stops servicing this number until the account is replenished.

Leona-100

This means that the called subscriber has run out of money in his account and the balance has gone negative and even incoming calls have been blocked. In this case, the provider blocks the subscriber’s number until the balance on the phone is replenished. You can top up the account of the person you need yourself, then you will be able to call him again.

Marlena

When the subscriber's balance goes into minus, the telecom operator sends this or a similar message. But if you call someone and hear this phrase again, it means you are still in the red. If you want to continue using this SIM card, then you should put money in.

Stalonevich

This means that it’s been a long time since you last put money on your phone. Check your balance! There's probably already a lot of debt there.

Also look at the expiration date of the SIM card, maybe it has already expired a long time ago.

Roaming

Another factor is roaming: such information may arrive because the called subscriber has left the country and is therefore located outside the borders of Russia or the region in which he is registered, as a result of which roaming mode is activated.

It is necessary to take into account that calls and messages while roaming are expensive, and there may simply not be enough money in your balance to pay for a call received on your phone or a call made by you.

With this development of events, the only solution we can offer is to deposit money into the account of the person to whom the call is addressed, if there is accurate information that he has left the country.

Voluntary blocking in MTS

It is difficult to imagine the number of problems that a person may encounter when losing a mobile phone with an MTS SIM card. Not only can personal data stored in the device’s memory be detected by strangers, but your balance can also be used for fraudulent purposes. Naturally, after a loss, you should immediately contact law enforcement agencies, but for additional protection you will have to take care of blocking your SIM card.

Therefore, if you hear a corresponding voice message from the phone speaker, this may be a sign that the interlocutor for some reason has installed a voluntary block

. You can only call this number after the owner activates it again. Among the common reasons for blocking, we also note the following:

  • intentional theft of a device by attackers;
  • for a relaxing weekend;
  • if you lose the need for a SIM card.

After you hear a message that the user is unavailable, try calling them later or finding another way to contact them.

Network failure

What does “the number you dialed is blocked?” mean? This phenomenon is sometimes, extremely rarely, a normal system failure. That is, the caller is mistakenly given a similar message.

That is why the first advice that can be given is to call back. Or, for example, first reboot your phone, and then resume trying to communicate with the person. It is likely that the glitch will be fixed. Accordingly, you will be able to contact this or that subscriber without any problems. And the message will no longer bother you. However, usually such a phenomenon occurs quite reasonably. But for what reasons? There are several options for the development of events.

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