Do you need to perform a hard reset (hard reboot) of your iPhone, but the old-fashioned method doesn’t work? You probably didn't know, but the procedure to force reboot or hard restart in iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 11 Pro, iPhone SE 2, iPhone 12, iPhone 12 mini, iPhone 12 Pro has changed.
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Let us remind you that to restart the iPhone 7 and iPhone 7 Plus, you need to simultaneously press and hold the Power and Volume Down buttons for at least 10 seconds until the Apple logo appears. For iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XR, iPhone 11, iPhone 11 Pro / Pro Max, iPhone SE 2, iPhone 12, iPhone 12 mini, iPhone 12 Pro / Pro Max, the reboot procedure involves three steps.
Cupertino has changed the restart process, as in new iPhone models, pressing and holding the Power and Volume Down buttons simultaneously will activate the Emergency SOS feature. Please note that on iPhone 8 / 8 Plus, iPhone X, iPhone XS / XS Max, iPhone XR, iPhone 11, iPhone 11 Pro / 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro / Pro Max, the power button is now called side button.
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How to reboot iPhone X. Normal and forced reboot
The transition to a new form factor forced Apple to reconsider most of the basic functions and gestures of iOS, which was felt by the owners of all current iPhones. In the case of the iPhone X, the situation turned out to be even more complicated - the company’s first “frameless” smartphone received new shutdown and reboot combinations, which confuses even experienced users. To make it easier to get used to the “ten”, we have prepared a small reminder on the new combinations and gestures of the system.
Attention! If the iPhone does not reboot or freezes when rebooting, the iPhone X needs to be diagnosed and repaired at a service center!
Need iPhone repair - call us, we will help!
Standard hard reboot of iOS device
Why is the word standard in the title? Because before the release of the iPhone seventh model, all iOS devices necessarily had these two mechanical buttons. So if your gadget is younger than the “seven”, then here is a way to force a reboot:
- The iPhone or iPad must be turned on.
- Simultaneously press two buttons - Home (round under the screen) + Power (turn on and lock).
- Without releasing them, we wait until the iPhone or iPad turns off.
- We continue to hold them until the screen lights up.
How to force reboot iPhone X
- Quickly press and release the volume up key;
- Quickly press and release the volume down key;
- Press and hold the side button until the smartphone turns off.
Hard Reset , or an emergency (hard) reboot of the iPhone X , can solve the “white screen of death” problem, but iOS bootloader failures will require more drastic measures. So, if you encounter a freeze when updating or reinstalling the system, your smartphone will need a complete reset. To avoid data loss, try to make backups before installing updates.
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Expert advice: How to choose the right service?
Never needed electronics repair before?
Don't know where to start? First of all, don’t worry! Signs of good and quality service are immediately visible. We have prepared instructions for those who are looking for a workshop or service center for Apple repair
Real, honest and transparent prices on the site
Real deadlines and a guarantee are respect for you
Reputation of Apple professionals and several years of experience
Read the checklist for choosing an Apple service
App freezing problem
If, when you launch any installed program from the App Store, the phone freezes and/or the application crashes after some actions, then the problem is definitely in it, and not in the system. In this case, it is enough to delete the downloaded program and not use it anymore.
What should you do if the frozen application is the standard Safari browser, mail or other programs that cannot be removed? Launch Settings on your device, then select the app that is freezing when interacting with it. If you have changed any settings recently, it is better to return everything to the previous settings. For example, for the Safari browser, you can clear the search history and the cache saved there (it is better to do this periodically, as the memory becomes clogged with unnecessary files). To do this, select “Clear history and site data” from the list.
If your mail freezes, log out and log in again using your correct username and password. In most cases this helps.
Where to repair Macbook, iMac and iPhone
Checklist for choosing a reliable service center for repairing Apple equipment
Prices
Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and conclusive as possible.
Deadlines
If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.
Warranty and responsibility
A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.
Stock
Half the success in Apple repair is the quality and reliability of spare parts, so a good service works with suppliers directly, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.
Free diagnostics
This is very important and has already become a rule of good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.
Service repairs and delivery
A good service values your time, so it offers free delivery. And for the same reason, repairs are carried out only in the workshop of a service center: they can be done correctly and according to technology only in a prepared place.
Convenient schedule
If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00
The reputation of professionals consists of several points
Company age and experience
Reliable and experienced service has been known for a long time. If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored. Other service centers trust us and refer complex cases to us.
How many masters in areas
If there are always several engineers waiting for you for each type of equipment, you can be sure: 1. there will be no queue (or it will be minimal) - your device will be taken care of right away. 2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices
Technical literacy
If you ask a question, a specialist should answer it as accurately as possible. So that you can imagine what exactly you need. They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.
Openness of the service is the key to mutual trust and cooperation
Social media
If they are trying to organize a convenient service for you, you will definitely find the company on VK, Facebook, Instagram, and of course, on the Youtube channel. Here you can always, in an informal setting, look at the life of the service from the inside, evaluate examples of repairs, and communicate with specialists live. It’s convenient, and now you simply can’t live without social networks 
Faces of the company
Apple's seasoned experts and engineers are superheroes, but they don't wear masks. On the website and on social networks you can always see who you are going to, see photos and learn a little about the engineers and service managers. You can write to each of them, suggest or clarify something with someone with whom you have already communicated.
Reviews
You can understand a lot from reviews if you treat them correctly. The overall assessment of the service should be positive and high. But the rating cannot be maximum. Reviews can be both positive and negative, the main thing is that they respond to them, communicate, make decisions, help, that is, treat them like a human being.
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What to do if a forced restart did not solve the problem?
In more serious cases, returning to factory settings may be effective. This means that your phone will return to the state and settings that were set to initially (when you first turned on the device).
If even this does not help, then you should contact your nearest Apple service center. Unfortunately, this often results in the return of a refurbished phone in which all data has been formatted. That is why it is better to save them in iCloud and iTunes in advance. Once the problem is fixed, you can safely restore all your data.
Factory reset iPhone using iTunes
This method is relevant if it is impossible to erase data from the phone due to damage to the sensor or display module. The algorithm of actions is quite simple:
- Connect your device to your computer using a Lightning cable;
- Download, install and launch the latest version of iTunes from the Apple website;
- Select the connected device in the corresponding application menu;
- Go to the “Overview” tab and select the “Restore iPhone” menu;
- Click the "Restore" button to confirm the reset.
During the recovery process, the phone will reboot. Once completed, it will launch and can be configured as a new device. In addition, you can do a deep reset remotely using the capabilities of the iCloud cloud service. To do this you will need:
- Download and install the iCloud application for Windows or log in from the web version (icloud.com);
- Enter your Apple ID and password to gain access to the cloud server;
- Go to the “find iPhone” menu and select “erase”: by connecting to the Internet, the device will be deleted;
After erasing data from the device, find the “Delete from account” option: the data on the iPhone will be erased. If you do not have access to the device and cannot perform the above manipulations, change the password for your Apple ID: if the phone gets into the hands of attackers, they will not be able to use it to obtain personal data.
Reset iPhone via Settings menu
The first and, perhaps, the easiest way to return the “clean” firmware of the device is to reset it through the parameters. For this it is enough:
- Go to “Settings”;
- Open the “Basic” tab;
- Find the “Reset” menu;
- Select the line “erase content and settings”.
After this, the system will offer to disable the “Find my iPhone” function and log out of your Apple ID account. In the absence of a password, it will not be possible to “reset” the phone to its original settings. Once the download is complete, the device will return to its out-of-the-box state.
