Frequently asked question: How do you know if you have been forwarded?


How to check mts forwarding?

USSD command

  1. By employment: **67*phone number[*TS]1# and press “Call”. Cancel: ##67[*TS]#.
  2. If there is no answer: **61*phone number[*TS*waiting time interval]#. Cancel: ##61[*TS]#.
  3. Due to unavailability: **62*phone number[*TS]#. Cancel: ##62[*TS]#(call).
  4. Unconditional: **21*phone number[*TS]1#. Cancel: ##21[*TS]#.

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What is call forwarding and why is it needed?

Call forwarding is the automatic transfer of an incoming call to voicemail or another number.
When an incoming call arrives, the system recognizes that the subscriber cannot be reached. And the call is automatically transferred according to the specified settings. This option is useful if the company has changed its phone number, but giving up the old one means losing contact with many clients. For entrepreneurs, call forwarding helps them provide quality service to customers and not miss their requests.

To MTS, Beeline, Megafon numbers

Most likely, you are wondering whether it is possible to send calls from Tele2 to numbers of other mobile operators. Don’t worry, Tele2 calls can be forwarded to absolutely any phone . This includes not only the numbers of local mobile operators, but also foreign ones.

Clash of the Titans: Tele2 or Beeline?

Tele2Beeline

Thus, while abroad, you can redirect calls to a foreign number so as not to miss them.
But at the same time, you need to connect a tariff with favorable roaming conditions to your home phone to avoid unnecessary expenses.

When is the service needed?

Note! An unconditional type of service, in most cases it will be useful in a state of international roaming, or when the main number is blocked.

Enabling conditional call forwarding may be necessary in the following cases:

Low battery

Even the most responsible subscriber may find himself in a situation where he needs to receive a call from an important person, but the phone’s charge is low. Enabling the function will make it possible to receive a call on another cellular device. Moreover, this could be a second mobile phone, a friend’s phone, or a work device.

The first line is busy

When the subscriber is already communicating on the first line, the calling party will be redirected to a free number. This feature will be quite convenient in a workflow environment. For example, if a manager is having an important conversation, the person calling him will be redirected to the phone of a trusted employee, through whom he can resolve his issue.

Insufficient network coverage (no network)

Today, mobile coverage is available even in the most remote corners of Russia. However, even now, blank spots can be found on the map of Russian television systems. Places with insufficient coverage include remote regions of the country and some northern directions of the Russian Federation.

However, you don’t have to go to the edge of geography to find yourself out of coverage. Communication may be interrupted in the subway, during air flights or in underground passages. In such cases, the calling party will also be redirected to another available telephone line.

No answer

If it is not possible to answer an incoming call, after a specified period of time (by the standards of many television systems, after 30 seconds), the calling party is redirected to a free telephone line.

Replacing a phone number

When changing a SIM card, phone number, or when switching to another mobile operator, with the call forwarding option you don’t have to worry that any call will be lost. In this case, absolutely all incoming messages will be redirected to the new subscriber number.

SMS forwarding to Tele2

In addition to call redirection, the mobile operator provides the ability to redirect messages. SMS forwarding to Tele2 is paid at the cost of the outgoing message, according to the selected tariff plan. Each forwarded SMS is paid separately. If the message is more than 70 characters in Cyrillic (160 characters in Latin letters), then it is divided into parts. In this case, each part will be charged as a separate SMS. Messages cannot be redirected to a short number, and if you need to receive a message from an international phone, then it is indicated in full, including the country and city code. To enable SMS forwarding to Tele2, use the command: *286*1*phone number#. To check the connection status, use the code: *286#.

It must be remembered that if the service is activated, the incoming message is not delivered to the recipient, but is immediately forwarded.

Connecting to the SMS forwarding service on Tele2 is free. However, if the subscriber’s account has less than 2.5 rubles, the service is suspended until the account is replenished. SMS begin to arrive from the moment the account is topped up. To disable SMS forwarding for a cellular subscriber, you must use the command: *286*0#

How to show additional information about the caller on the iPhone screen

Special applications approved for use with the Phone application are responsible for displaying additional information about callers on the iPhone screen. Access to such applications is provided in the “ Settings ” → “ Phone ” → “ Block” menu. and call identification ."


What applications are we talking about? There are many tools available in the App Store that can detect additional information about incoming calls. However, there are not many truly noteworthy applications. We have highlighted two of them:

“2GIS” (free) - detects incoming calls and shows the name of the subscriber’s company, if it is present in the “2GIS” directory.

Source

How to fix the problem if the contact is correct

As with other errors, the cause could be your device or a network failure. Most often, errors or inaccuracies are still associated with mobile phones, including their failure. If a problem occurs, turn off your smartphone, but do not turn it on immediately. Wait 15 minutes, then press the power button. We are recommended to maintain this period of time in the operator’s technical support to reset the mobile network settings.

Rebooting your mobile phone

If they still say that the number was dialed incorrectly, check it again. And then try removing the country code (+7), leaving the operator and city code. Add an eight to this number. This can be done either by dialing yourself or with a contact from the phone book.

Contact book in a mobile phone

Conversely, if you are trying to call without a country code, add +7 to the beginning and try dialing. Mobile operators also recommend that you always dial the phone number with the country code. This will help avoid most communication problems.

This may be useful: how to find out who the phone number is registered to.

How to show additional information about the caller on the iPhone screen

You can find out more information about the caller.

Want to know more information about incoming calls on your iPhone? In the latest versions of iOS, Apple gave developers access to the Phone application and this opportunity appeared. While receiving a call, the iPhone screen may display information about the caller’s region, the name of the subscriber’s company, and other additional data.

Note: The following apps can only be used on iPhones running iOS 10 or later.

In what cases is redirection necessary?

Forwarding is often necessary for organizations to avoid losing clients and maintain communication within the team. This function will also be useful if:

  • The company has a single number for clients, but the flow of requests is continuous;
  • It is necessary to receive calls outside of business hours on a personal or duty telephone;
  • there is no office and calls need to be forwarded to employees’ mobile numbers;
  • Employees’ personal phones must be linked to the corporate network via a short number for fast internal communication;
  • need voicemail for clients;
  • there are repeated calls to the sales and technical support departments and it is necessary that incoming calls are distributed to “familiar” employees. Such forwarding can be configured in the MANGO OFFICE virtual PBX. This is important for clients who have previously discussed everything in detail with a specialist and do not want to repeat the conversation again. The VATS determines which number the call is coming from, and if calls from this number have already been made during the day, the PBX will connect the client to the right employee.

Conditions

Before connecting to any service, you should familiarize yourself with its main features. Below are some additional facts you should know about Tele2.

  • Activating the service is absolutely free. Formally, it has already been added to all Tele2 subscribers; all that remains is to activate it.
  • Billing for forwarded calls is carried out in accordance with the tariff plan of the main number, and not where the call was transferred.
  • If you have set up an SMS notification about missed calls, then an SMS indicating the number and exact time of the call will be sent to both numbers.

Forwarding options

Each type of redirect has its own purpose. Check out all the options and choose the one that suits you.

Conditional

This redirect works according to a given scenario:

  • If they do not answer: the call will go to the specified number. The redirection waiting time can be changed.
  • If the phone is turned off: the battery is dead, out of range or in airplane mode, in these cases the call is redirected to another number.
  • If the number is busy: incoming calls are sent to answering machine when there is no waiting function.

Unconditional

Incoming messages will be automatically forwarded to the specified number. This type of forwarding is useful when it is not possible to inform clients and friends of a new number. This is also convenient for an online store with a small number of employees to continuously process orders.

Forwarding "increasingly" and forwarding to a group of numbers

Their only difference is that in “incremental” forwarding you can set the waiting time, after which the call goes to the next number in the list. In the second case, the one who is currently free and can answer faster will pick up the phone.

How to connect

Activation of the feature depends on how the user decides to enable it. In the case of mobile operators, the setup is carried out by a company specialist. But there are several other connection methods, including the internal functionality of the phone and third-party applications.

Below are options for connecting forwarding for smartphones running on iOS and Android operating systems.

Operator services

All operators in the country offer a forwarding service. It is charged according to set rates and is often offered along with a voice mail option where the caller can leave a message for the caller. The cost of such services depends on the company’s pricing policy, but when using the standard “unconditional” option it is inexpensive.

The service is activated via a USSD command, through your personal account on the company’s official website or at any sales office. If the user's device allows you to activate forwarding, there will be no problems with it.

Forwarding may be unprofitable in roaming and when connecting “conditional” packages. In this case, the subscriber pays more, and tariffs are set on a daily basis.

Smartphone functions

The built-in capabilities of modern gadgets allow the use of forwarding to any of the numbers available to the user. This could be a second SIM card on the same smartphone or a number on another device. The instructions differ slightly depending on the manufacturer - there are different conditions for iOS and Android.

Call forwarding has long been developed on all smart phones. It has become possible even on the earliest versions of operating systems, due to which it can be used without involving an operator or installing third-party applications.

iOS Options

On an iPhone, the function is connected as follows:

  • go to the “Phone” section and click on “Forwarding”;
  • click on the slider to activate the option;
  • enter the phone number to which incoming calls should be forwarded - the call is forwarded in the specified manner.

Thanks to the company's new developments, an option such as “Continuity” is available on the latest versions of iOS. Thanks to it, the user can unite all Apple devices under one account - Apple ID. To do this, just log in with your existing username and password on all gadgets and connect them to Wi-Fi. Previously, this required one network, but after the release of iOS 9, the restriction was removed.

How it works:

  • the user receives a call on their iPhone;
  • when using one Apple ID, an incoming call is displayed on the screens of all gadgets connected to Wi-Fi;
  • the user answers the call from the device he needs.

How to connect “Continuity”:

  • go to the “Phone” section in the device settings;
  • go to the “Calls on other devices” subsection;
  • click on the slider to activate the function (Allow calls on other devices);
  • in the “Allow calls on” block, you can select the ones you need, otherwise forwarding will be done to everything on the Wi-Fi network.

The only drawback of the free function is that it only works within the Apple system, that is, you cannot configure it to redirect from iOS to Android.

Forwarding on Android

On Android devices everything is simple. The user has access to settings for conditional and unconditional forwarding. To connect it you need:

  • go to the settings in the appropriate section (you can enter the word “forwarding” into the search, since the location differs depending on the OS version and device brand);
  • select a conditional or unconditional item and click on it;

  • enter the number to which the call will be transferred and confirm the operation by clicking “Enable”.

If the option is enabled, all incoming calls will be forwarded to the specified number. This can be done both on a second SIM card inserted into the device, and another on a cell phone.

Third Party Applications

Most of the applications currently available in online stores for Android and iOS do not cope with their tasks and work with serious software glitches. Since they all exactly replicate the internal functionality of modern smartphones, there is no point in using them.

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