March 11, 2021
Author: Maxim
The situation when, after calling a certain phone number, an answering machine answers you and says that the subscriber is temporarily unavailable, is quite common.
At the same time, the problem itself can lie in a variety of reasons - a bad network, a person is already talking to someone, or your smartphone has poor network reception.
In the previous article, we looked in detail at what a gyroscope is. Today you will learn what it means when the answering machine says - the subscriber is temporarily unavailable, call back later when you dial someone, and in what cases this phrase is said.
Important! The phrase is pronounced absolutely the same for all cellular operators: MTS, TELE2, Megafon and Beeline. Plus, it often alternates with another phrase - the subscriber’s device is turned off or is out of network coverage. They usually mean the same thing.
The subscriber is temporarily unavailable, call back later - what does this mean?
1. The subscriber's device is outside the network coverage area. Those. he may be in a place where the signal from a GSM cell tower simply cannot be received, for example, he is driving through an area where there is no good signal
This also often happens when a person is in an elevator, tunnel, subway or some basement - where there is a bad signal. This will be visible by the number of bars that show the signal level on the smartphone.
2. The smartphone is turned off. Maybe the battery died, or the smartphone fell, got wet, turned off in the cold - there could be a lot of different reasons.
3. If a person has a dual-SIM phone, then he can easily talk on another SIM card, but the waiting service is not configured on it. In this case, the answering machine will turn on and pronounce this phrase.
4. The phone can be on airplane silent mode.
5. A ban on incoming calls has been established at the operator level, for example, if a person has gone abroad and blocked incoming calls while roaming.
6. For some operators, this sentence sounds if the personal account of the person you are calling has run out of funds, but more often another phrase is pronounced - this type of communication is not available to the subscriber.
7. You called each other at the same time - quite often your answering machine turns on for this very reason.
Interesting! Usually, in 99% of cases, when the user appears online again, you will receive an SMS message about this.
For some operators, this function may be disabled by default and you need to enable it yourself.
Network system
To understand what the phrase “the called subscriber is unavailable” means on Tele2, studying the system of operation of the cellular operator will help. When there is no network connection, automatic alerts are activated. There are two standard options: when it is reported that there is no access to the connection or the phrase “subscriber service is temporarily suspended.” Already based on these formulations, preliminary conclusions can be drawn.
The first alert says that the person cannot be contacted temporarily, but their phone is active. Reasons for lack of connection: the device is turned off or dead, the person is far from the nearest tower, or a network failure has occurred. In the second case, we are talking about blocking the number. It can be voluntary or forced. Phones are blocked by the user or the telecom operator if there is a debt on the account.
Any information about the status of the account, tariffs or established restrictions on the smartphone can be checked in the web account on the website tele2.ru or by calling the customer support service at 611.
The difference is “Subscriber is temporarily unavailable” and “Subscriber’s device is turned off”
There are two different opinions regarding the moment at which these phrases are pronounced. Some are sure that the first is said in cases where the user’s phone has recently turned off or is periodically turned off. The second is pronounced if the user’s device has been offline for a long time.
Others are sure that the phrases are absolutely equivalent and are simply pronounced in a random order, now one, then the other. The operators themselves do not answer this question.
According to personal observations, the answering machine can really say one or the other phrase at random. And they are absolutely equivalent.
How to make your phone inaccessible
Many people at times have a desire to “get lost,” or, more precisely, to simply become inaccessible for a certain period of time. The reason for this may be intrusive calls from work or from friends. You can make your phone inaccessible for a while in different ways. Some of them are suitable in cases where you need to ensure that no one calls a number at all, others allow you to block calls only from certain contacts from the phone book.
- Turn off your phone. But here you need to take into account that no one will be able to call this number. This option is best suited when there is an additional telephone that only family members know.
- Add unwanted numbers to the blacklist. In this case, all contacts included in this list will hear that the subscriber is unavailable. It is worth considering that phones from some manufacturers do not have this function, and the program will have to be installed additionally. The advantage of this method is that later you can see which of the blacklist contacts tried to call.
- Remove the SIM card from the smartphone. This, like the first option under consideration, no one will be able to get through.
- Completely discharge your smartphone and do not charge it. To do this, just watch movies or play a game for several hours in a row. You can be out of access for exactly as long as necessary.
- Forward calls. This service is paid for by most mobile operators. You can connect it in the settings of your mobile phone. You can see how much such a service costs on the official website or in your personal account. Do not forget that the service is automatically deactivated if the account runs out of money.
You need to choose one of these methods depending on the situation. If you need to be inaccessible to only a few numbers from the phone book, then it is better to blacklist them or do call forwarding. If you don’t want to communicate with anyone at all, then you can simply turn off your smartphone or drain it.
Hearing at the other end of the tube “The subscriber is temporarily unavailable. Please call later” don’t despair. Yes, sometimes it is important to reach a person as soon as possible, and a switched off phone only makes the situation worse. It is recommended to look for alternative methods of communication. Many users have instant messengers and pages on social networks, where they can also call or send a message.
0 0 Votes
Article rating
Why does MTS report that communication is unavailable for the subscriber?
The message “This type of communication is not available to the subscriber” is sometimes heard when trying to call a person using.
This is an automatic voice message from the operator , warning callers that incoming calls are blocked specifically for the person being called, and not the caller.
Roaming tariff
If the account status is close to zero, the callee's reception of incoming calls is suspended. Send this person an SMS message - receiving SMS, unlike calls, is free when traveling around Russia.
A small “plus” on the account of a few rubles can allow the roamer to send at least one SMS. This way, they will answer you even if you don’t have to call.
“Going into the red” and unwillingness to pay further
A subscriber may have a tariff with a monthly fee, for which he temporarily does not pay or does not want to use it, since more attractive tariffs without it have appeared, and he forgot to change the tariff on the number. Blocking of incoming communications for an expired subscription is removed automatically when the tariff is changed to another and the debt is paid.
If the debt on the account is small, you can transfer a few tens of rubles to the person on his number, but you know nothing about the state of his account, which means that if the number is not in the “minus”, you still will not get through.
Tariff not for calls
Cellular companies annually issue purely “modem” tariffs, offers from the “smart home” series (SIM cards for alarms, video surveillance and other security systems) with cheap Internet traffic and/or SMS/MMS messages that are not intended for making calls.
Perhaps the person decided not to throw away the SIM card, but to change the tariff and move it to the security switch or video camera in order to know about the fact of an attack on a home or work site - and bought himself another SIM card with a more universal tariff, forgetting to inform you another number.
Self-blocking a number
A subscriber, going on a trip around the country or even abroad, can block incoming calls. This is done to save on roaming fees - why pay for rerouting calls through a switch in your region, when it’s easier to buy a SIM card from a local operator, but you still don’t want to throw away your “home” number.
Call blocking is also done when a mobile phone is lost or stolen. Until the person unblocks his number, you will not be able to call him.
Mobile phone is turned off
When the phone is turned off, MTS usually displays a system message: “The subscriber’s device is turned off or is within the network coverage area.” This happens in the vast majority of cases - but the operator can report precisely about the inaccessibility of incoming calls, and not about the cell phone being de-energized and/or leaving the reception area.
The SIM card is located in the modem or router
A USB modem or 4G/Wi-Fi router, most of which also do not have the ability to make and receive voice calls, can be easily identified by the operator at least by IMEI. Send an SMS to the subscriber or try to contact him through social networks and instant messengers.
Bad signal
Despite the seemingly almost perfect (on the map) coverage of at least 2G generation communications in all settlements where at least a hundred people live (unless it is some sparsely populated village, too far from the nearest village, or a polar station), the signal may deteriorate so much that the nearest base station cannot begin a stable voice communication session with the subscriber terminal.
Entering a basement, a metro station, some hangar or garage, a person will see that his mobile phone reports an insufficient communication signal (1 sector out of several), and, of course, will rush to move to a more open place to make a call.
There are cases when it was possible to get through, but the conversation can be interrupted at any time , and MTS will report the unavailability of communication or the interruption of the conversation either immediately or when calling again.
Problems with your mobile operator
In case of local or total failures in the operation of MTS, you may also hear a message about the unavailability of incoming communications. It often happens that subscribers of, say, Beeline or MegaFon can reach an MTS subscriber, but “their” subscribers cannot. Wait a few minutes , hours or even a day - MTS employees will fix the problem.
If the problem persists, call the MTS internal number - 0890 and submit a request to solve the problem of calling the right person. In some cases, you need to contact MTS central office
Option #1: the device is busy due to forwarding
Recently, the “call forwarding” option has gained great popularity. People are actively using this feature since it is free and has a variety of settings. For example, on Tele2 you can activate this option when there is no answer or when the line is busy.
The most interesting thing is that the subscriber may not have personally enabled this function. For example, for Tele2 subscribers, forwarding is automatically assigned to a voicemail number if they connect to or “Voicemail”. In the latter case, the “Answering machine” will be active. You can wait until the robot finishes its message, after which a signal will sound, and you can record a short audio message.
On some tariffs, the forwarding service is enabled by default
If you constantly get a busy alert when dialing another person, contact them in another way and ask them to check if call forwarding is active on the number. The easiest way for him to do this is through:
- You can ask a support specialist to disable this option.
- The same thing can be easily done through your personal account; you need to search in “Connected Services”.
- To configure or specifically disable types of forwarding, each operator has its own short ussd commands. There is a lot of information on this matter on the Internet, but the command to cancel any forwarding is common for all operators: ##002# . Let the problematic subscriber use this command and restart his device.
The support specialist will indicate what type of redirection is installed
The called party’s device is busy, your call has been forwarded - what does this mean?
Recently, many subscribers of different operators (mainly Tele2 and MTS) began to point out the fact that when they try to make a call, their call is interrupted and the service robot reports that the called subscriber’s phone is busy and the call has been forwarded. In this article we will look at why this situation occurs and why your call is redirected.
The called subscriber's device is busy - this is a service message from the telecom operator, which indicates two main reasons: the call forwarding option is active on the called number, or another conversation is currently active. In rare cases, this message occurs due to technical reasons related to network quality.
The called party's device is busy when calling
Number blocked
Blocking usually occurs with the knowledge of the owner or without his consent. When going abroad, many people deliberately block calls so as not to overpay for roaming. The company blocks a number if there is a large debt on it, and this does not happen spontaneously; a warning SMS is sent, and then disconnected within 24 hours. To contact a blocked number, you can send him an SMS. It is important to know whether SMS messages are being received. If the number is in roaming and blocked deliberately, then the SMS will reach, unlike blocking for debt.
Device is turned off
The second common reason is that the phone is turned off. Whether the owner turned off the device or whether it was turned off due to a low battery does not matter. The main thing is that the device is turned off. However, if you take modern smartphones, you can use airplane mode, which allows you not to turn off the smartphone itself, while turning off all available communications.
Common Causes
If the call does not go through, then there is a whole list of reasons for this. When a user hears from an auto-informer that it will not be possible to contact a person because he is unavailable, it is important to immediately identify the problem, and then methods of solution. Main reasons:
- the battery has run out;
- the subscriber disconnected on his own;
- does not pick up a signal;
- the user is outside the network coverage area;
- forwarding function enabled;
- blocking is set: by the provider or the client;
- negative balance;
- the network is temporarily lost;
- incorrect operation of the mobile phone;
- technical failure on the line.
You should not get lost due to the variety of reasons, because the provider has developed an optimal algorithm for checking a mobile device and determining the reason for the lack of a mobile connection.
Bad signal
If you have poor or uncertain signal reception or communication problems, or when you call they say that services are unavailable, then you need to look at the coverage map. Communication may be lost when the balance is replenished and services are paid for. observed if:
- the region is remote and uses 2G communications;
- The number is located in the border area. In this case, there may be a deterioration in communication near the action of foreign operators, without even crossing the border. In such cases, it is better to use roaming;
- You are using an LTE 4G - USIM card, and are trying to establish communication from subscribers without this card. Try calling him back in 2G mode.
