Checking the balance on a mobile phone is a frequently performed procedure to control funds. Finding out your balance on MTS is quite simple. The client must know his phone number and the availability of funds on the phone, at a minimum, in order to understand when and by how much the account needs to be topped up. This is necessary so as not to find yourself at the wrong moment without contact with the right people.
Using USSD code
If you are interested in checking your MTS balance by sending a USSD request, then in this case you need to enter the combination *100#, and then click on call. Almost immediately, data about the status of funds in the account and how long the connected tariff is valid will appear on the screen.
If, after entering the code, illegible characters appear on the display, then most likely the Russian language is not supported by the device. In order to check the MTS balance on a phone that supports English, you should use the combination #100#. When sending a USSD request to clarify the amount of funds in the account, the subscriber should know that this operation is not charged, both within the country and abroad.
Using USSD commands, you can get other information, not just check the MTS balance on your phone. The combination for each request is different, but the algorithm of actions is the same:
- Maintain code;
- Click on the call;
- Receive the requested information.
Combinations:
- *100# — balance
- *100*1# — balance of periodic service packages
- *100*2# — balance of one-time service packages
- *100*3# - account debt for subscribers who have or “On full confidence”.
By calling the call center
For those who are more accustomed to receiving information via call, they may be interested in two questions: how to determine the MTS balance, how to find out the short number? In this case, you need to call the customer service number 0890 and wait for the connection, then follow the prompts from the automatic informant. To go to the desired section, you must press the number keys in accordance with the menu items.
To check your MTS balance from your phone for free using this method, it may take a lot of time. The long wait for communication with a real employee is due to the large number of people wishing to communicate with a representative of the provider. If you are interested in how to find out your MTS account on your phone as quickly as possible, then you should not listen to all the information from the voice menu, but immediately click on “0”. After this, it will take about a few minutes to wait for a response.
Call to operator
If the methods described above do not suit you for any reason, you can always use the personal help of a specialist. This method may be useful for clients who have problems with their phone screen or do not know combinations for shortcut commands. You can check the amount of money on the SIM card by calling the call center of the mobile operator MTS:
- when you are in your home region, you need to dial the short number 0890;
- if a subscriber tries to call the operator while roaming around the country or around the world, then you must dial the number in the format +7(495)7660166;
- for landline phones and calls from SIM cards of other mobile operators 8(800)250-089-0.
Calling the call center is free.
Via SMS
It will be useful for users who prefer to conduct text correspondence to know how to check their MTS account via messages. The operator has provided the ability to receive data on the available amount on the account via SMS. Thus, to find out the MTS balance via SMS, you should type a text indicating the number “11” and send the SMS to 111.
The response will also be received in the form of an SMS message, the text of which will contain a report on the available balance of funds in the account. This option can be used by all subscribers, but it is especially relevant for devices that are not designed for voice communication, but still support the SMS function.
Find out the MTS balance on your phone through the MTS portal
For advanced mobile users, MTS offers to find out their balance through the MTS portal. The option for providing information depends on what type of telephone the subscriber has:
- Regular phone . You need to dial *111#. Next, follow the instructions that will appear on the screen. In response to the first menu offered, you need to dial 2 (“score”), and for the second menu – 1 (“balance”). Information about the remaining funds will be sent by text message.
- Smartphone with internet connection . For subscribers who have smartphones at their disposal, it is recommended to install the “My MTS” application, the use of which is free. By selecting the icon with the MTS logo, the subscriber will be able to log into the “My MTS” application at any time and find out the balance using the Internet. The information will be located at the top of the screen.
Via Personal Account
The provider has a website where users can not only view useful information, but also register an individual Personal Account. This self-service service allows you to carry out the same operations as in the company's offices. Thanks to the capabilities of your Personal Account, here you can find out the MTS balance on your phone for free.
To gain access to the virtual account, you must initially log in:
- After logging into the site, which is located at ru, click on the “Personal Account” tab located at the top right;
- In the menu that opens, select the “Mobile Communications” section;
- On the new page, fill out the form - enter your mobile number and password, and then activate the login button.
The MTS balance on your phone can be viewed in the “My Account” section. If the Personal Account has not yet been connected, then the subscriber must first register and then get acquainted with the information on how to check the balance on MTS. The functionality of this self-service service allows you not only to find out the account balance, but also to top up the balance. To do this, you need to link a bank card to your account. You can also enable the “Autopayment” option and perform many other operations.
Using special options
The next way to find out the MTS balance on your phone is to activate. It is provided for a fee. Information about the subscription fee can be obtained on the website or at the provider’s branch. After connecting the option, you do not need to send any requests to check your money balance. Information about the account status will be displayed on the device display after each action or replenishment of the balance.
- If you want to activate “ Live Balance ”, you must use the combination *111*50# or your account (Personal Account). The operator provides the opportunity to test the demo version for free for a month. After this period, the subscriber must decide whether he needs this service; if so, then payment must be made for further use.
- There is also a similar option “ Balance under control ”, within which data on the available balance will be provided every time after a call. The subscription fee for using the service is charged every day at 0.10 rubles. To activate the option you need to use the code *152*3#.
Live Balance option
Connected by the subscriber himself using his personal account or USSD command *111*150#. In your profile on the website, select the link “All connected and available services” in the second block.
A list of active ones will open. Click connect new.
Check the box next to the one you want.
This operator service consists of sending an SMS message to the subscriber every time financial transactions are carried out:
- Sending and receiving messages while roaming.
- Calls to other operators for which charges are expected.
- Calls while roaming.
- Payment for other services and subscriptions.
- Refill.
The cost of the service is 1 ruble per day. For 30 rub. per month, you will be able to find out about the debiting of funds at the same moment, this will allow you to control in detail all operations, including hidden ones.
We have listed all known methods of obtaining data on the balance of funds in an operator subscriber’s account.
If you know of any more, write to us in the comments. If our article helped you, please like it!
Checking the account of another MTS client
The provider’s range includes special options, when connected, you can check the balance on the MTS of another person, for example, a child or elderly parents:
- " Friend's Balance ." To start using this service, you first need to send a request to the right person to confirm that he allows you to control your account. *111*422# is used to send a request . If the owner of another number agrees, an SMS notification will be sent in response.
- " Other subscriber's balance ." This option works in conjunction with the service described above. Its connection is carried out using the command *111*2137# .
These are free services, but they can be used by subscribers who have activated the Mayak tariff plan. You can connect the number of another subscriber in your Personal Account. To obtain information about the status of his account, you must use the command *140*ХХ...ХХ#, dial which and click on the call. XX...XX – number of another subscriber.
If you need to monitor your children's expenses, you can activate. It provides for a subscription fee of 100 rubles/month, but at the same time parents will know the coordinates of the child’s stay, the balance of money on the balance and the percentage of charge on the mobile device.
Balance information via mobile application
The mobile application from this mobile operator is called “My MTS”. It is under this name that you can download it to your phone from the online store. Install the application and register, after which you will have access to many actions: information about the tariff plan, connecting/disconnecting services, requesting information about your account status, and much more.
Where can the money be written off?
Extra costs may arise due to:
- Connections to paid services. Moreover, activation of such options can occur accidentally;
- Untimely disconnection of services that have been connected for some time. For example, if the “Everywhere at home” option activated before the trip was not deactivated after returning from the trip, then the money will continue to be debited.
- Unauthorized transfer of funds to someone else's account. A dishonest acquaintance can borrow a phone and top up his balance. Of course, this rarely happens, but nevertheless, you should still check where the money disappears.
You can get information about all expenses from your phone bill using a detailed report.
Widget on the start page
After logging into your personal account, you will be taken to the main page, which contains all the popular online widgets (My Account, My Services, MTS Bonus, My Subscriptions). With their help, you can take advantage of various functions necessary to manage your number. If you need to get information about your money balance, go to “My Account”.
Functions available in the specified widget:
- Balance. Current account information is displayed.
- Cost control. You can order a detailed statement of all expenses for a certain period.
- Payment history. Information about all payment transactions made using the selected number is displayed here.
- Auto payment. The function of automatic replenishment of the account from a bank card is available.
- Current tariff. Information about the connected contract is displayed. You can change your tariff plan.