How to re-register an MTS SIM card to yourself without the owner

If the MTS card is issued to an unauthorized subscriber, friend or relative, the user of the number may be denied service. Personal contact may be required to receive consultations, clarify the PUK code and other actions. When registering, the phone is registered to the client’s passport, therefore, when resolving any issues related to the disposal and operation of the SIM card, a representative of the MTS company has the right to demand the presentation of an identification document.

The difficulty arises with re-registering an MTS number to yourself without the real owner. The telecom operator does not have the right to provide this service without the personal presence of the subscriber for whom the SIM card is issued. To complete this operation, you must contact the owner and make an appointment for a general visit to the MTS office. But if for some reason this is not possible, there are several ways in which you can change the owner yourself.

Conditions and cost of re-registration

Re-registration of a number for a new subscriber implies the presence of a number of mandatory conditions:

No debts on your personal account.
Having a passport.
Documents allowing the operation to be carried out if a personal visit by the owner of the SIM card is not possible.

The fee for re-issuing a number is carried out at the current rate, depending on the region. The data is shown in the table:

Moscow and Moscow region	340 rub.
central region	150 rub.
Far Eastern region	115 rub.
Ural, North-West	150 rub.
Siberia	100 rub.

But in addition to the standard fee for performing the procedure, the following nuances must be taken into account:

The fee is charged for the selected tariff, which will be activated on the new number. If you pay monthly, the full amount will be debited from your personal account 30 days in advance.
All funds from the personal account will be transferred to the new owner's personal account.
If there is a debt, the re-registration procedure will not be performed.

In addition, the SIM card registered to the new owner will be automatically unlinked from all existing programs. Thus, all accumulated bonuses in the “MTS bonus” program will be reset, the memory of the “MTS cashback” option will be deleted, and all numbers from the “Black List” will be unblocked. Previously connected paid services will be automatically disabled. You can reconnect all the necessary options directly during a visit to the company’s office or do it later using your personal account.

All disputes and disagreements related to the material side of the issue must be settled by the parties independently, without interference from MTS. Therefore, the previous and future owners should study the issue in advance and clarify how and for what funds can be written off during the re-registration procedure.

Conditions for re-registration

When the number owner changes, a number of services connected to the SIM card are not saved. This is Blacklist, Search, automatic payment. The phone no longer participates in the Cashback program. Money stored in the MTS Money wallet must be withdrawn or spent before re-registration.

Before reassigning the number to another person, the current owner of the SIM card needs to pay off all debts. The money stored in the account will be transferred to the new owner. All issues related to finances are resolved between the current and future SIM card holders independently, without the participation of the mobile operator.

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Technical specialist, user support on mobile communications issues.

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The cost of the service is debited from the account of the future SIM owner.

Required documents for re-registration

The necessary documents for re-issuing a SIM card to a new subscriber are the original passports of the current and future owners. It is not necessary to provide the old contract with the company. The procedure involves the simultaneous appearance of both subscribers at the MTS office for subsequent re-registration. Therefore, the operation is only possible if there is a personal visit and each party has a passport.

If for some reason it is impossible to fulfill this condition, you will have to meet with the old owner of the number at the notary. To correctly draw up a power of attorney to re-register a number. There is a more complex algorithm that involves compiling a package of documents from the transmitting party. The package will include an acceptance certificate, a covering letter and a passport. The documents are transferred to the MTS office by the transferring party in person. And only after reviewing the provided package, the receiving party can submit an application to the communication center.

Re-issuing a SIM card to a new owner always requires the presence of the original passport when contacting an MTS branch. The subscriber will not be able to submit an application if he does not have an identification document in hand.

Transfer of MTS number from a legal entity to an individual

In order for the contract to be transferred from a legal entity to an individual, the latter must provide a passport and be personally present when signing the transfer act. In this case, an official representative from the company comes to the office and brings 3 papers.

Application for adding the option “International and national roaming”. Certified by the director or authorized representative if the necessary powers are available.
Letter of guarantee on MTS letterhead. An empty one can be downloaded from the operator’s website in “Documents” or obtained from the service office. The document is certified by the seal of the enterprise and the signature of the manager.
Power of attorney for a representative of the company indicating personal data and rights.

Additionally

The most common reason for refusal to re-register is a negative balance. Before changing ownership, the current contract holder must pay off the debt on the account. The remainder of the funds will go to the future owner. If you want to return the money to the previous owner, you will have to deal with this yourself - MTS does not regulate such issues.

How to re-register an MTS SIM card to yourself without the owner

Re-registration without the presence of the owner is possible only for compelling reasons and in the presence of a number of documents, depending on the situation. If the SIM card holder is in another city or for some reason cannot come to the MTS office, the future owner of the number must obtain a notarized power of attorney from this person to perform registration actions of a similar nature.

Also, recently, the MTS operator has provided an algorithm for re-issuing a SIM card to a new owner without the presence of the transferring party:

The previous owner fills out in advance the acceptance certificate for the use of communication services of the MTS operator.
The act is supplemented with a covering letter.
Attach a copy of your identification document.
Hands over a package of documents personally to the communication salon or to his manager (by courier or mail)
Hands over a package of documents to the receiving party.

The future owner of an MTS SIM card with this package of documents contacts the communication salon to submit an application and complete the re-registration procedure. The list of required documents, templates for the act and cover letter, and requirements can be found on the official MTS website.

How to re-register a number if a subscriber dies

If there is grief in the family, and a SIM card remains from the old owner, you can write it down to yourself. But this will require a lot of time and effort, and patience. Most subscribers simply do not want to do this and waste their efforts. To reconnect you will need:

Go to any sales office of a mobile operator in your city. Inform the manager of your intentions to register the number for yourself.
Provide your passport.
In addition, bring with you a package of documents: a certificate of death of the previous owner of the number and a paper that indicates that you have entered into inheritance rights.
Write statements according to the established standard.
Receive a new contract and sign it.

Without the listed papers, you will not be able to re-register and change the owner.

Re-registration due to the death of the owner

If we are talking about the death of the previous owner, you will have to prepare a package of documents, which will include a death certificate, as well as a will of the deceased. But the re-registration procedure in this case may take a long time, so many subscribers decide that it will be easier to apply for a new SIM card.

The fact is that this package of documents can only be received by a person who has family or close ties with the previous owner. But even if you have a death certificate and the last will of the deceased, the MTS operator may refuse to re-register the number for a number of reasons. If it is impossible to provide documents or if the operator refuses, there are two solutions: continue to use a SIM card issued to another person, or issue a new number, but using your own passport.

What does a nano sim look like?

Why did manufacturers start creating slots of this format? The main reason is the desire to save space. A regular card takes up a lot of space inside the case.

Do not forget that manufacturers have switched to a completely monoblock design. Consequently, the cards are now installed on the side. I had to reduce the format and get rid of excess plastic around the edges of the chip.

What are the advantages?

The card takes up less space.
You can make a slot for two SIM cards.
It is possible to optimize the placement of components inside the case.
The plastic part around the chip is still unnecessary and has no practical function.

Users have found out what a nano-sim looks like. But where can I get it? Let's explore the possible options.

Re-issuance of an MTS SIM card in the presence of the owner

available to all subscribers of the operator subject to certain conditions and requirements. It is not difficult to reissue an MTS SIM card in the presence of the owner. To do this, you need to visit the MTS office together with the previous SIM card user, taking with you the passports of both parties. In the presence of the communication salon manager, the parties sign the application and resolve any issues that arise.

The representative of the transferring party is obliged to repay the debt on the personal account, if any. The receiving party undertakes to pay a fee for the re-registration procedure. In Moscow and the Moscow region, the cost of the operation is 340 rubles. This amount is debited from the newly opened personal account registered to the new owner of the MTS SIM card. All financial issues that arise during the process of re-issuing a number are resolved between the two parties personally, without the participation of an MTS specialist.

It is important to note that during the owner re-registration procedure, all funds in the personal account will be transferred to the new owner’s phone number. And if the fact of debt to the organization is revealed, the operation will be refused.

Reassigning a number to another subscriber

It is easy to use at almost any certified MTS subscriber service office, the addresses of which can be found on the company’s website and in the help desk by calling 0890 (for mobile MTS) or 88002500890 (landline and numbers of other operators).
A mandatory condition for completing a transaction is the presence of both individuals who act as the receiving and transferring parties. If the person for whom the SIM card is issued does not have the opportunity to personally visit the office, he can delegate his representative by providing him with a notarized power of attorney indicating the passport details of the authorized person. It is important to take into account here that an individual acting as the receiving party cannot simultaneously represent the interests of the transferring party, since the operator does not allow the signing of two-sided documents by the same person.

After agreeing on all the formalities and providing both parties with identification documents to the office manager, a standard application should be written to replace the full name of one individual with another. This document is a sufficient basis for re-signing the contract indicating in the text the old subscriber number and the new name of the owner.

After signing the documents, not only the number itself passes to the new owner, preserving the current tariff plan and package of connected services, but also all the funds in the personal account. The exception is the “International and National Roaming” option, which requires a separate written application to activate.

Here it is important to pay attention to the terms of the transaction put forward by MTS:

no debt on the account;
payment of the cost from the balance of the phone being renewed;
non-participation of the operator in resolving possible financial disputes between the transferring and receiving parties.

As you can see, the procedure for re-registering MTS to a new owner is quite simple and, subject to a successful preliminary agreement between the parties, takes place in a short time.

It is a little more difficult to transfer a number from one owner to another when a legal entity is a participant in the process. This is due to the need for a legal entity to prepare a larger number of mandatory documents.

Sometimes the former SIM card holder cannot personally visit the store. In this case, the new owner should receive a power of attorney from him and have it certified by a notary. It is noteworthy that specialists will not work with uncertified papers, since they have no legal force.

An owner who wants to re-register rights to own a SIM card without the presence of the previous owner will have to answer several security questions:

period of use of the starter package;
the amount of money available in the account;
numbers to which outgoing calls are most often made;
way to replenish your balance.

If the previous user of the number died, then the owner of the SIM card is replaced subject to the provision of a death certificate and a document on the right to inheritance. In addition, if there is a debt on the account balance, the operation cannot be performed until it is fully repaid.

If you find that the SIM contract is registered to someone else, there is no need to worry. Upon request, the company allows you to re-register documents for other individuals and legal entities, even if the previous owner is no longer alive.

Buying a phone with Micro SIM support is not yet a reason to run for a new card. The first thing you should do in this case is to inspect the existing plate. With the advent of micro-SIM cards, operators began to produce them in two sizes at once - a smaller one inserted into the body of a larger one. Just squeeze out the middle and continue using it on your mobile phone.

If you can’t do this, you got an old-style SIM card. You will have to act in one of two ways - cut the card or exchange it with the operator. Moreover, everyone has disadvantages and positive sides:

You can cut it in literally a couple of minutes, but the operation leaves a risk of damaging the SIM contacts;
The “exchange” method is reliable, although it takes a little more time.

Before replacing the SIM card with an MTS micro SIM card, in any case, save your existing contacts and important information. In the process, data may be lost beyond recovery.

If you decide not to buy a new SIM and keep the number, go to the nearest communication store. You can ask to be circumcised at any location, regardless of the operator. In this case, you will not need any documents, just a SIM card and money. It is better to check on the spot how much they charge for the service - prices vary. On average they are 150-300 rubles.

Read about operators: How to unlock an MTS SIM card

You can replace an MTS SIM card with a nano or micro SIM card:

At the MTS office (when going to the office, do not forget to take your passport with you).
In any mobile gadget store. In this case, you will have to pay to change the SIM card size.

As a rule, this procedure is not too expensive. On average, it costs 100 rubles. You can change the SIM card to a nano one yourself. In this case, you will have to adjust the required size yourself (the exact sizes of SIM cards can be found on the Internet).

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To start the replacement, agree with the former owner of the SIM card. Convince him of the need for the transfer.
Visit the nearest sales office in the region where the phone number is registered.
Voice your request and requirements to the consultant or manager.
You will need to provide the passport of the former and future owner in order to use the change service. No other documents are required. The agreement that you previously concluded is not needed.
You will then be asked to write a statement confirming your actions.
Make a fixed payment of 150 rubles. Agree which of you will pay. Usually the amount is debited from the new recipient.

It is not always possible for a subscriber to find the former number holder. He may be in another city or country; meeting him in person is impossible. But it’s okay, you can leave a request without the old owner. But in this case the process becomes much more complicated. To do this, you will need to obtain a power of attorney from the user, permission to re-register, and have it certified by a notary.

Attention! Registration will not work if the power of attorney is handwritten and not certified. It simply will not have legal force. It is also impossible to change the owner using one passport.

A visit to a mobile phone store is mandatory to change the owner of the number. Experienced specialists will quickly help you understand the current situation. You need to find the direct owner of the contact number. After this, the old and new owners write a statement. At the moment, MTS provides this service exclusively for individuals - legal entities cannot receive it. Remember that they remain on the personal account even after the re-registration procedure. Connected services and tariffs are also saved.

Changing the owner of an MTS number from legal to physical

To change the owner of an MTS number from a legal entity to an individual, representatives of the two parties must come to the office of the telecom operator. The transferring party (legal entity) is represented by the head of the organization or a representative of the organization. The director of the company who contacts the MTS representative office directly must have with him a seal and documents confirming his authority. A company representative acts on the basis of a power of attorney, sealed and signed by the director.

The receiving party (individual) comes to the office in person; no additional documentation is required. But the transmitting and receiving parties are required to have a passport confirming their identity.

Next, under the guidance of a customer service specialist at the MTS office, both parties fill out an application, for consideration of which a maximum of two working weeks is allotted. The transferring party is obliged to repay all debts on the personal account. Or withdraw the remaining funds, since they will be canceled upon completion of the procedure.

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Is it possible to re-register an MTS SIM card to someone else?

Changing the owner of an MTS number is a separate operator service with its own requirements and rules. It operates throughout Russia, but in the regions the conditions are slightly different. You can view the cost of the operation and the list of documents for a specific region, region or republic at https://mts.ru. Go to the “Help” section, select “Actions with a SIM card” in “Mobile communications” and find “Change of owner” in the list on the left. Information for corporate clients is posted in the relevant part of the site, in “Support” and “Service”.

What documents to take

To transfer a phone number to another person, you should prepare a package of documents in advance. Passports of the new and old owners and a license agreement are required. Without this data, specialists will not be able to help you. The exact list is indicated in your personal account.

If you have any questions, please let us know Ask a Question

to corporative clients;
users of SIM cards whose owners have already died.

Financial issue of re-registration

When using the service of re-issuing a SIM card with an MTS phone number, its cost does not depend on whether you need to transfer a corporate phone to an individual, or vice versa, re-issue a SIM card between organizations, or a private person makes a transfer to another person.

The cost of renewing a contract with the mobile operator MTS is 160 rubles in the Tyumen region (in other regions the price may differ from the indicated one). The payment is not made when submitting an application for renewal of an MTS SIM card, but is withdrawn from the number’s balance.

When using the service, it is worth considering that all additional services in the form of bonus programs and privileges will be disabled. Therefore, it is worth spending your accumulated points or cashback so as not to lose them.

But if there is money on the balance of the MTS SIM card at the time of re-registration of the phone number, then it will not be lost. All the money will remain in the account, but of the new owner.

If you need to transfer an MTS SIM card issued to yourself to another person, and there is money on the balance, then it must be withdrawn before the owner of the SIM card is replaced. The operator notes that it is not involved in resolving any financial issues between the current and future owners.

How to order?

Where can I get a card? The client can purchase a nano sim along with the tariff from the operator. Necessary:

Come to the nearest salon.
Ask to connect.
Select a tariff.
Provide a passport.
Sign an agreement for the provision of services.

Read about operators: How to activate a Tele2 SIM card

How much does an MTS nano SIM card cost? The price of a new card is 0 rubles. The client makes only an advance payment according to the tariff; the chip for access to the network is provided free of charge.

Delivery is available in major cities. The availability of such a service should be clarified separately by contacting the contact center specialists at 8-800-250-0890.

The client is given a medium similar to a bank card. The usual mini-SIM is squeezed out of it. Then take out the central part; the grooves were made during production.

You should not throw away excess plastic elements. In the future, they can be used as an adapter, which will facilitate installation in other phones.

How to order an exchange? Necessary:

Come to the salon.
Provide a passport.
Ask to exchange the card.
In the future, the client will be given a modern product.

For employees of organizations:

contact your contact person in the organization in order to receive a completed act of acceptance and transfer of rights and obligations under the contract for the provision of communication services from the organization (the act is drawn up in triplicate, one for each of the interested parties) and a cover letter to this act, as well as providing a copy of a document* confirming the right of a representative of the organization to sign an act of acceptance and transfer of rights and obligations under an agreement for the provision of communication services on behalf of the organization;
Inform the contact person in the organization about the need to contact your personal manager to carry out the operation of allocating your number to a separate personal account if your number is on the general personal account of the organization;
Select the appropriate tariff plan when switching from a corporate one and submit a completed act of acceptance and transfer of rights and obligations under the agreement for the provision of communication services from the organization, a covering letter and a copy of the document* confirming the right of the representative of the betraying party to sign the act of acceptance and transfer of rights and obligations under the agreement for the provision of communication services on behalf of the organization to any MTS showroom;
Make sure that the re-registration has been completed by calling toll-free 0890 from an MTS mobile phone, or 8-800-250-0890 from any phone in Russia.

Attention. For employees of organizations wishing to re-register a number under the “Own Circle” program, we recommend that you read the information at the link - “Your Circle” Program.

Please note that the organization has the right to keep the number you used for itself.