House ru errors: common codes and troubleshooting tips
When using equipment for home Internet and pay television, various types of failures often occur.
Having seen an error message, many users immediately contact technical support. But in such cases, the easiest way to start is to try to solve the problem yourself, because, as you know, it can take a lot of time to get through to a contact center operator. Let's look at common Dom ru problem codes that the user can deal with on their own:
What to do?
If error 301 Dom ru occurs on your TV, you must:
If the indicated measures are taken, but error 301 House ru on the TV does not disappear, all that remains is to contact the operator’s technical support to resolve the issue together with a consultant.
Error 301 in Dom ru TV occurs for subscribers who use television services via a computer. It may appear on the TV if the user tries to open a page that has been moved and no longer exists at the requested address. Moreover, when it occurs, significant malfunctions in the operation of the system appear. For the home ru provider, error 301 leads to the message “No signal” or there is no connection to the network.
Error 1/2/101
These failures can be caused by different or similar reasons. Let's consider several solution options available to the average PC user:
If the solutions described above did not help or you did not find information about the error you are interested in, contact the company’s technical support:
3. Write to technical support through the “Help” section. To do this, find the corresponding item in the menu on the left and go to the “Leave a request” page.
By the way, you can find information about common errors associated with using Dom ru services on the company’s website - on the “Articles and Instructions” page. It is also located in the Help section.
—————— You can’t say anything about him - neither flattery, nor blasphemy; He's smart, but the corners are dirty. DGLecter
09/29/2008 21:47 he is radiant.
bathhouse. You can't write a PM to the moderator, it'll take a month or so. Mosh will be unbanned) Tatarchenok
09/29/2008 22:21 but only in one section so what happens.
Evil
30-09-2008 12:51
quote: Originally posted by Tatarchenok:
But only in one section does this happen?
—————— It’s hard to argue with a naked woman. Blondie
01-10-2008 12:49 We must believe in people.
What if he has the rare talent of being banned? Tatarchenok
01-10-2008 15:10 yes no it’s not a ban I wrote to the moderators they answered no
PRYntseSSA_IZ
02-10-2008 10:56 my beloved employees of the People’s Internet)))) please sort it out.
With this, it also won’t let me write anything from home, it says error 2. Hello everyone ae
02-10-2008 11:02
quote: Originally posted by PrYntseSSA_IZ: my favorite employees of the People's Internet)))) please sort it out. With this, it also won’t let me write anything from home, it says error 2. Hi all
What Moscow operator are you connected to at home?
It’s obvious that your operator has gray addresses and access to the outside through NAT/proxy, and this address fell under someone’s “hot hand” and was banned. This happens, and that’s why operators who issue honest addresses are valuable. m.b. Are there such options where you live? ae
02-10-2008 11:07 How tough everything is in Sovintel:
Query the RIPE Database Search for Switch to the RIPE TEST Database
% This is the RIPE Whois query server #3. % The objects are in RPSL format. % % Rights restricted by copyright. % See https://www. ripe. net/db/copyright. html
% Note: This output has been filtered. % To receive output for a database update, use the "-B" flag.
% Information related to '212.44.130.0 - 212.44.130.255'
inetnum: 212.44.130.0 — 212.44.130.255 netname: SOVINTEL-BACKBONE-Segment-M-NET descr: EDN Sovintel descr: Moscow location country: RU admin-c: AR1442-RIPE tech-c: AR1442-RIPE tech-c: AR1442 -RIPE status: ASSIGNED PA "status:" definitions mnt-by: SOVINTEL-MNT remarks: INFRA-AW source: RIPE # Filtered
person: Andrey Rouskol nic-hdl: AR1442-RIPE remarks: Formerly Andrey Rouskol, NOW used for Sovintel NOC . address: Krasnokazarmennaja, 12 address: Moscow, Russia mnt-by: SOVINTEL-MNT org: ORG-ES15-RIPE remarks: fax-no: +7 095 7871010 fax-no: +7 495 7871010 remarks: phone: +7 095 7871001 phone: +7 495 7871001 e-mail: [email protected] net source: RIPE # Filtered remarks: modified for Russian phone area changes
That is, Sovintel NOC does not know how to use RIPE DB and is not aware of what roles there are and how to easily fix all objects. shame and disgrace. PRINCESSA_IZ
03-10-2008 10:27
quote: what Moscow operator are you connected to at home?
quote: Originally posted by romalensman: “system error, there are matching names on the network”
quote: Originally posted by romalensman: to hell with this system error, at home the Markov forum still gives error 2, but at work everything is fine, please tell me what to do? (Internet house-ovskiy)
Apparently the external address is also gray. romalensman
25-10-2008 12:38 Kick the sheep house?
or do it on the computer? ae
25-10-2008 12:48 Obviously, the address they give you is on the banned list.
The best option is to have your own honest address. i.e. just change your provider to NI and there will be no problems. fifty*
25-10-2008 13:47 What should I do with the Beeline?
romalensman
26-10-2008 11:00 2 ae Yesterday I called the support center, they said that on unlimited tariffs (at home) the IP is dynamic, in connection with this we have a huge request to you, please open access to your forum from dynamic IPs.
romalensman
26-10-2008 11:03 i.e. just change your provider to NI and there will be no problems.
maybe you will have to do this, your prices for traffic seem to be lower now, but my “house” has already been paid for a month in advance ( den117
10/26/2008 20:58
quote: Originally posted by fifty*: What should I do with the Beeline?
I also have error 2 everywhere, like if I try to write from my phone PRINCESSSA_IZ
27-10-2008 13:28
quote: and miraculously everything worked on its own, thank you
I also get error 2 everywhere, like if I try to write from my phone
I’m writing normally from my phone, and no errors for months now Inoy
29-10-2008 01:27 It turns out how frightening this topic looks when minimized on the monitor screen.
I wish I could find this freak.
quote: I’m just fluffing around here, bothering admins and moderators, writing obscenities, and on occasion I don’t mind swearing at everyone
All people are equal. but some are more equal! Svetl@nochk@
04/07/2009 15:25 and what to do in the end.
Explain to the Blaaandinka. We log in under a different nickname from the same computer and everything is fine, but they don’t let me in from my nickname. sda11
04/07/2009 17:00 it seems difficult for the “owners” to come down to solving user problems
Ontoshko
04/07/2009 19:00 it would seem that the “owners” described everything normally.
If you can’t understand what you wrote, use Google. Svetl@nochk@
08-04-2009 13:31 Thank you very much, now everything is clear to me.
Maybe then you can answer my next question - where can I find a moderator in the real estate section? PS: Many thanks to those who answer and help! Eeeeeeeh
04/10/2009 17:17 use anonymous proxies
sda11
05/01/2009 11:03 and where can I get an anonymous proxy if I have a static address.
Xattab
01-05-2009 14:19 >>>f tutta edit log
quote: Originally posted by Lir:
Error 2: access denied by moderator
—————— The Russians fought for the rights of blacks for so long that they practically got them. Lir
07/25/2009 23:44 The funny thing is that some threads like car sales, or a fishing flea market, or some others are anonymous. There is no moderator, no one to sort things out with. And errors 2 or 3 appear, seemingly on their own. This is a sign of glitching.
Evil
07/25/2009 23:49 well, like children. even if the thread does not say who the moderator is, this does not mean that in this thread you can shit as you like, the ENTIRE forum is moderated, the individuals who do it are simply not advertised.
—————— Life takes up too much of people’s time. Lir
07/25/2009 23:56 “shit as you like” is not appropriate in this case, because people give examples that when entering some branches for the first time they get errors 2 or 3. But moderators need to be advertised, otherwise there will be no trust in this forum.
Evil
26-07-2009 12:06
quote: Originally posted by Lir:
because people give examples that when entering some branches for the first time they get errors 2
quote: Originally posted by Lir:
But moderators need to be advertised, otherwise there will be no trust in this forum.
—————— How the thirst for revenge torments you in the morning. Lir
07/26/2009 12:16 “the IP address of someone who was banned earlier” - well, how can I get around this problem if, let’s say, I’m not guilty of banning some IP address?
Using the method of enumerating addresses, or what? Evil
26-07-2009 12:45
quote: Originally posted by Lir:
“The IP address of someone who was banned earlier” - well, how can I get around this problem if, let’s say, I’m not guilty of banning some IP address?
—————— Thoughts jump from person to person like fleas. But not everyone gets bitten.
Setting up a Wi-Fi router for the Dom provider. RU
I have already written many separate instructions for setting up different routers. But in one article it is impossible to talk about how to configure a specific router model for different Internet providers. There are a lot of them. And even if many have the same routers, the providers are different. And if you do not specify or incorrectly specify the parameters for connecting to the provider in the router settings, then the Internet through the router simply will not work. This is the most popular problem.
Therefore, in this instruction I decided to show the process of setting up a Wi-Fi router for Home. ru. This is one of the most popular Internet providers in Russia. And it does not use the simplest connection type, which is why many have problems setting up the equipment. Clients Home. ru can use the following equipment:
In any case, the difference in configuration is only in the location of the necessary parameters in the web interface of a specific device. First, I will show you how to configure a router with proprietary firmware from Dom. ru, and then I’ll show you how to configure some routers from popular manufacturers.
It doesn't matter what router you have. The main task is to go into its settings and select the PPPoE connection type in the Internet connection settings. Then enter the username and password that your Internet provider gave you. Well, set the Wi-Fi network parameters.
Very often there are problems with entering the router settings. Therefore, I immediately leave a link to an article with solutions to this problem: https://help-wifi. com/oshibki-i-polomki/chto-delat-esli-ne-zaxodit-v-nastrojki-routera-na-192-168-0-1-ili-192-168-1-1/. You may not need it. But let it be just in case.
Error value [OR-DVASA2-03] in the Play Store
This error occurs on the Google Market side. However, unfortunately, the help does not contain a clear definition of the error with this code. That is, there is only an error code, and what it means is not indicated anywhere. Therefore, users find it difficult to solve it on their own.
By the way, a similar error, but with the code [OR-DVASA2-02] can also occur when paying in the Play Market, and these are similar problems. Therefore, if you are faced with such a problem, then the tips below will also help you.
Many users encountered such problems and, not finding a solution, asked a question on the Google forum. So that you do not have to look for answers to these questions and understand them yourself, we have chosen the most effective methods for solving the problem and discussed them in more detail below.
This may be useful: Error when receiving data from the DF-DFERH-01 server in the Play Market, how to fix it.
Setting up the router Home. RU
First, let's look at setting up a router with proprietary firmware. If you have a router with the Home logo. ru, then follow the instructions below.
The device from which we will perform the setup must be connected to the router via Wi-Fi, or using a network cable. Next, in your browser (I recommend using a standard browser), you need to go to the IP address 192.168.0.1. The router settings page will open. If you are prompted for a login and password, try entering admin/admin.
In the main window you need to click on the “change settings” link.
Another window will immediately appear in which you need to set the necessary settings.
The most important thing is to correctly register “Login Home. ru" and "Password". This login and password are issued by your Internet provider . As a rule, they are specified in the Internet connection agreement. There you can also change the Wi-Fi network operating mode, channel and encryption. But it is better not to change these settings unless necessary. Click on the "Save" button.
After saving the settings, the router should connect to the Internet. The connection status should be “Connected”. On the main page you can see your Wi-Fi network name (SSID) and password.
Since the firmware on these devices is proprietary, it is greatly reduced. Most likely, this was done to make it easier for users to understand the most necessary settings.
Next we will talk about ordinary routers. I will introduce those devices that clients bought themselves. They do not have proprietary firmware (which can be seen in the screenshots above) and without the provider’s logo.
If all else fails
If none of the above methods help, all you can do is call technical support and carefully explain the problem. Of course, the best thing in this case would be to call a TV technician. Error 301 is not a serious problem and most likely the technician will not charge a lot of money to fix it.
List of common errors that occur when working with a TV set-top box.
CAM 2.0 authorization error.
To resolve the error, try checking the date settings on your TV. Enter the date manually or set it to auto-detection. Check that the date is correct.
Error: “No signal. Please check the connection of the antenna cable to the set-top box", "No signal".
To resolve the error, try the following:
Error: “No channels found. Please check the connection of the antenna cable to the set-top box."
To resolve the error, try the following:
Error: "Channels are not configured." To configure channels, go to Menu -> Settings -> Manage channels and select “Automatic channel search”.
To resolve the error, try the following:
Error: “Smart card inserted incorrectly”, “Smart card not recognized”.
The smart card is inserted but cannot be recognized. It may be inserted the wrong way around.
To resolve the error, try checking that the smart card is connected to the set-top box correctly, and if necessary, insert the card correctly.
Error: “Access denied, channel closed. The client has not paid for the channel, or the subscription has not yet arrived.”
This TV channel is part of an additional channel package.
To resolve the error, try the following:
Error: Signal error. If the problem persists, please forward the information to support."
To resolve the error, try the following:
Error: “Internet is unavailable”, “Service is temporarily unavailable.”
To resolve the error, try the following:
1. Make sure that the Internet is available on other devices.
2. If the Internet works on other devices, then check the tightness of the Internet cable connection between the set-top box and the router. If there is a signal between the router and the decoder in the cable, then the corresponding LAN indicator (1\2\3\4) on the router should be lit.
3. If the difficulty persists, perform a factory reset.
The “High-Bandwidth Digital Content Protection” error is usually associated with incorrect operation of the software on the TV.
To resolve the error, try the following:
If the issue is not resolved, you can:
House. ru is practically the only large regional Internet provider that provides ultra-high-speed Internet and television, with many accessible, interesting, useful channels. Always thinks about its subscribers and provides them with a wide selection of Service Packages. He also cares about the quality of their provision, for example, watching your favorite films and TV shows is transmitted exclusively in HD quality - this is a huge plus! Internet speed exceeds all expectations, quickly connecting with friends, relatives, colleagues, etc., while communication occurs without interference. One of the most common errors on the Internet is “301”. Since this error is common, it means that nothing bad happened and it can be corrected. Of course, subscribers of the Dom provider also face this problem. ru.
Error "301" - all requests for this web resource are redirected to the Uniform Resource Locator (URL) that was specified. That is, the Internet resource that is being requested has moved. Evidence of this error is the display of “Protocol error (HTTP) 301”, a continuous message in the browser about “error code 301”, the inscription “Moved Permanently” (translated as “Moved permanently”), the personal computer freezes when selecting pages on an Internet resource.
The factor causing the error is: 1. The appearance of a virus that has seized control of the Internet browser; 2. Changed computer software settings by removing or installing additional registries; 3. A new program has been installed that changes the properties of the browser.
Setting up a TP-Link router for Home. RU
Cable from Home. ru we connect to the WAN port of the router. It can be signed by the Internet. Next, connect to the router via Wi-Fi or LAN. And according to the instructions on how to enter the settings of the TP-Link router, we open the web interface of our router. The address can be either 192.168.0.1 or 192.168.1.1.
Next, go to the section with Internet connection settings. Usually this is the “Network” - “WAN” section. In the new web interface: “Advanced settings” – “Network” – “Internet”.
Select the connection type PPPoE from the menu and enter the login and password from the Dom provider. RU. We also put a switch next to “Connect automatically”. You can click on the “Connect” button. If you have set all the parameters correctly, the router will connect to the Internet. Save your settings.
If you have a new settings page:
The Wi-Fi network can be configured in the Wireless section. You can look at the example of setting up a popular model: TP-Link TL-WR841N.
How to solve a network security error in Sberbank Online?
In fact, there are not many ways out of the situation. But still, you will need to try them all. Start doing everything point by point:
Built-in cleaning on Xiaomi phone
Clearing cache and data in the Sberbank Online application
Setting up a connection to Home. ru on an ASUS router
We connect the Internet to the router, connect our device and open the IP address in the browser: 192.168.1.1.
Immediately go to the “Internet” section and change the connection type to PPPoE. We enter the username and password for Home. RU. Save the settings with the “Apply” button at the bottom of the page.
Setting up a Wi-Fi network and password in the “Wireless Network” section.
No Internet access: fixing the situation
Three “unique” solutions from the people
This miracle of modern communication has literally made us no less dependent than bad habits. The phrase “house ru” does not work today; it causes “withdrawal”.
You can say that I’ve been without the Internet for a day now—it’s terrible. Can i:
Freedom! I will have a day without the Internet - Hurray!
I'll try to walk in the park and get some fresh air.
I'm going to the cinema with my son.
I'll call and have a normal conversation with my mom.
And 1000 more options for a happy holiday without everyone’s beloved and already irreplaceable Internet.
Setting up a D-Link router for the Domru provider
You can go to the settings of D-Link routers at 192.168.0.1. You can always use the detailed instructions: how to enter the settings of your D-Link router.
In the “Connection setup” – “WAN” section you need to create a connection.
Everything is standard there. Connection type – PPPoE. Fill in the “Username” and “Password” fields. Let me remind you that this data is provided by your Internet provider. In our case, this is Home. RU. Don't forget to save the settings.
To set up a wireless network, go to the “Wi-Fi” section.
If you did not find instructions for your router in this article, you can in the comments. Just be sure to indicate the manufacturer and model of your router. I'll tell you how to set up a connection to Home. ru on devices from Netis, Tenda, ZyXEL, MikroTik, Xiaomi, Mercusys, etc.
Network security error code 2 in Sberbank Online - what does it mean
Recently, many updates have been introduced to the Sberbank Online mobile application. The updates affected not only the optimization of the work and interface of the user account. Today we will tell you about another innovation - the warning “Attention, network security error. Code 2” in Sberbank Online. You will find out what this means and how to fix the problem.
A network security error occurs when logging into Sberbank Online
Error 651
The RASPPPOE client crashes on the Windows operating system.
Select the item Connect to the Internet via PPPoE and re-enter the authorization data:
After that we try to connect again. error 651 still occurs with your new high-speed connection , move on to the next option.
The computer is connected to a third-party network through a second network card.
3. The high-speed connection is blocked by an antivirus or firewall.
Yes, this happens too. It is not necessary that you have a virus on your computer (although it would still be a good idea to check it with an antivirus). There can be many reasons for blocking and we will not specify them. Just to check, we completely disable the security system - antivirus, firewall, Windows firewall. Problem not solved? See step 4.
Failure of router or modem settings, damage to room wiring.
Problems on the provider's side.
If none of the suggested steps helped you, I sincerely sympathize with you: most likely you will have to reinstall the Windows operating system. But, as practice shows, in the vast majority of cases, the above tips should help resolve Internet connection error 651 .
Note: Windows 8 operating systems, error 651 “Miniport WAN PPPoE” looks slightly different due to the features of the Metro interface. It is displayed on the right, in the pop-up panel:
But despite the external differences, the methods for fixing problems with Internet access are the same as described above. — In Windows 2003 Server error 651 may appear if the PPTP (in this case, if automatic type detection is set, error 800 ). A small change in the registry settings will help you cope with this. To do this, press the key combination Win+R , write Regedit and press Enter . F3 button to search ): HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters there we create a DWORD parameter and call it EnableRSS , assigning it the value zero ( ). Then we look for the branch: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetServicesTcpipParameters DisableTaskOffload with the value 1 in it . If the parameter exists, simply change the value to one. After this you need to restart your computer.
Possible reasons for error 301 TV
In general terms, the following root causes can be named:
- Spontaneous installation (with your help) of a malicious program on your computer.
- Incorrect connection of the television cable and possible outdated information about TV channels that have stopped working.
- Damage to the Windows operating system registry due to improper attempts to change the software.
- There is a small chance of receiving error code 301 and suspending the provision of services in case of debt, which is used extremely rarely.
Causes
There are three main reasons why the Dom ru TV set-top box does not work - hardware, software and external factors. Thus, hardware problems include equipment malfunction or connection errors. The software category includes incorrect settings of the tuner or TV. External factors include reasons that do not depend on the user (for example, lack of broadcast). Sometimes errors occur for more trivial reasons, for example, lack of payment.
Trouble-shooting
Review and configuration of the D-Link Dir-320 modem There are a number of banal tips that people for some reason do not use. Before reporting a problem, try the following:
Error 629 often resolves itself after the above steps. If this does not help, you need to determine who or what is to blame for the current situation: the “user”, the provider or faulty equipment. Fortunately, there are ways to find out where the problem is coming from.
First steps
First, let's look at what to do if the Dom ru set-top box does not work and does not show channels for different television sources.
Doesn't show cable TV channels
One of the situations is when users do not have all channels shown, and only cable TV is connected to the apartment/house. Take the following steps:
Doesn't show digital TV
In many cases, clients are faced with a situation where Dom ru does not show channels when connecting digital television. To restore the set-top box, do the following:
If there are no results, contact technical support or submit a request on the provider’s official website.
Does not show channels via CAM module
Some users connect through a special CAM module Dom ru.
If you have problems watching TV channels, do the following:
If none of the steps works, contact support.
Ways to solve the problem
Let's look at the most effective and universal ways to restore your Internet connection, available to any Dom.ru subscribers.
Contact technical support
The easiest way to solve problems with the Internet is to contact the Dom.ru technical support service. The telephone number for contacting company specialists is individual for each region; you can find it on the official Dom.ru website or in the contract for the provision of communication services. The same resource has a feedback form through which you can contact support, but the response speed to your request will be slower.
Before calling Dom.ru technical specialists, prepare a contract and passport; you may need data from these documents and clearly formulate the signs of the problem.
How to find out the contract number - read here.
During the call, follow the operator's instructions; he will try to resolve the problem using standard techniques with your help. If, based on the results of the conversation, the problem was not diagnosed and resolved, then a repair team will be sent to you.
Call a specialist
They turn to field specialists in cases where it is not possible to solve a problem with the Internet remotely. This service is agreed upon in a contract and is free for subscribers.
Restart PC
Many computer problems can be resolved by rebooting. Lack of Internet access is no exception. After all, if a software failure occurs, a reboot can solve the problem without contacting technical support and fiddling with the settings of network devices.
Scan the system for viruses
If there is a suspicion that there are viruses in the system, then before contacting Dom.ru technical support, you should conduct a full scan of the computer with anti-virus programs, and you should use software other than the one installed on the PC, because it has already missed the malicious utility and does not guarantee it deletion.
List of the best antivirus programs according to Roskachestvo and ICRT:
- Bitdefender Internet Security
- Kaspersky Internet Security
- Bitdefender Antivirus Free Edition
- BullGuard Internet Security
- Norton Security Deluxe
Before scanning your PC, update your antivirus database to the latest version.
Turn off and on the router
A home router, like any programmable switch, has its own operating system, which means it is not immune to software failures, so if you have problems connecting to the World Wide Web, turn off and on the device and wait until it is fully loaded before drawing conclusions.
If problems arise with the Internet from Dom.ru, you can independently configure the equipment and software using the methods discussed in the article, but if the problem cannot be quickly resolved, then you should not aggravate the situation with unprofessional actions. Dom.ru technical support works around the clock and is obliged to solve any problems with the functioning of the Internet connection.
Errors
Another situation that users encounter is the appearance of different inscriptions in the form of codes on the display. Common errors of the Dom ru prefix - 301, 201, 348, 349, 401. If you identify such problems, do the following:
Another situation is when the Dom ru prefix is not identified and code 322 appears. Errors 221, 321, 222. 421 or 422 may also appear. This means that the channel has not been paid for or the subscription has not yet arrived. Take the following steps:
If there is no result for a long time, contact support, an online consultant or through the contact form on the website.
Knowing what to do if the Dom ru set-top box is broken and does not show channels, you can quickly restore its functionality without contacting a service center. If the problem cannot be solved on your own, you can always call or contact support through the provider’s website.
What to do?
If error 301 Dom ru occurs on your TV, you must:
If the indicated measures are taken, but error 301 House ru on the TV does not disappear, all that remains is to contact the operator’s technical support to resolve the issue together with a consultant.
Error 301 in Dom ru TV occurs for subscribers who use television services via a computer. It may appear on the TV if the user tries to open a page that has been moved and no longer exists at the requested address. Moreover, when it occurs, significant malfunctions in the operation of the system appear. For the home ru provider, error 301 leads to the message “No signal” or there is no connection to the network.
